Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 3 and 5 stars

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M
Marc T.
Rating: 5 out of 5
following a purchase from 09/11/2025
Nothing to report, everything is fine!
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Odin J.
Rating: 5 out of 5
following a purchase from 12/11/2025
Excellent
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Astrid D.
Rating: 5 out of 5
following a purchase from 11/11/2025
Perfect
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M
Michel S.
Rating: 5 out of 5
following a purchase from 30/09/2025
satisfied
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Eric A.
Rating: 5 out of 5
following a purchase from 27/09/2025
Easy order, delivery date and time slot always respected, can't wait for the tasting!
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Eric T.
Rating: 5 out of 5
following a purchase from 14/09/2025
Super :)
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Dominique L.
Rating: 5 out of 5
following a purchase from 12/09/2025
All received, I am subscribed to the newsletter but I am not receiving any offers. For example, I saw an offer 2 days ago proposing 100g of oscietre plus 30g free... if I had known, I would have waited...
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V
Vincent E.
Rating: 5 out of 5
following a purchase from 08/09/2025
Impeccable
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Domitille B.
Rating: 1 out of 5
following a purchase from 31/08/2025
Spicy caviar
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Isabelle L.
Rating: 5 out of 5
following a purchase from 31/08/2025
Delighted with the products, nice packaging, very nice duo box and delicious
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Christiane L.
Rating: 5 out of 5
following a purchase from 31/08/2025
always satisfied with my orders, delivery on time
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Sophie P.
Rating: 5 out of 5
following a purchase from 01/09/2025
Very happy with my purchase I particularly appreciated, I would like to receive some simple recipes to enhance dishes with my caviar
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Jean Paul A.
Rating: 5 out of 5
following a purchase from 28/08/2025
Great!
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 29/08/2025
Faithful to Caviar de Neuvlc, always very satisfied.
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Pascal C.
Rating: 5 out of 5
following a purchase from 30/08/2025
excellent
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 26/08/2025
serious effective
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Catherine A.
Rating: 5 out of 5
following a purchase from 30/08/2025
perfect as always
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Christian V.
Rating: 5 out of 5
following a purchase from 26/08/2025
Delivered on time Very good quality of the product I enjoyed the Vodka
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Marie Suzanne S.
Rating: 5 out of 5
following a purchase from 26/08/2025
Perfect! I'm enjoying...
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Jo G.
Rating: 5 out of 5
following a purchase from 07/08/2025
Excellent
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Andrew G.
Rating: 5 out of 5
following a purchase from 01/08/2025
Excellent product quality and efficient delivery
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Eliane M.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect / to my order!!! Thank you
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Alain M.
Rating: 5 out of 5
following a purchase from 25/07/2025
Small mix-up at delivery but ultimately delivered on time.
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Response from Caviar de Neuvic
Hello,

Thank you very much for your review and your 5/5 rating! We are delighted to hear that you finally received your order within the desired timeframe. We apologize for the initial mix-up and appreciate your understanding. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Caviar de Neuvic team
B
Béatrice H.
Rating: 5 out of 5
following a purchase from 19/07/2025
We have never been disappointed by any of the products we buy from Caviar de Neuvic. And we introduce it to many of our friends.
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M
Michelle A.
Rating: 1 out of 5
following a purchase from 15/07/2025
Satisfied with the ordered products
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Patrick L.
Rating: 5 out of 5
following a purchase from 15/07/2025
No problem
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Jean-Louis L.
Rating: 3 out of 5
following a purchase from 28/06/2025
Average. Important delivery delay (3 days) and a small discount of 10% to compensate.
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Response from Caviar de Neuvic
Hello,

Thank you for your feedback. We sincerely apologize for the delivery delay you encountered. Despite all the attention we pay to the preparation and shipping of our products, it can happen that our partner Chronofresh faces logistical unforeseen events beyond our control.

The discount to be applied aims to compensate for this inconvenience, but we understand that it may have impacted your experience. Rest assured that we remain vigilant and are doing everything possible to ensure you receive impeccable service quality.

We hope to have the pleasure of fully satisfying you with your next order.

Best regards,
The caviar customer service of Neuvic
H
Hélène D.
Rating: 5 out of 5
following a purchase from 12/07/2025
This caviar is a wonder, like all your caviars! It has become the essential dish for all great occasions! Bravo
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Daniel A.
Rating: 5 out of 5
following a purchase from 26/06/2025
I haven't tasted my order yet, but I know the quality of the product. Nothing to say, impeccable, succulent, delicious
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Jean Pierre L.
Rating: 5 out of 5
following a purchase from 01/07/2025
ok
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Pierre F.
Rating: 5 out of 5
following a purchase from 30/06/2025
Perfect, as usual!
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Delphine S.
Rating: 5 out of 5
following a purchase from 01/07/2025
I really appreciate the speed of shipping and the care taken for the freshness of the caviar
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Eric A.
Rating: 5 out of 5
following a purchase from 29/06/2025
Always on top
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Maurice F.
Rating: 5 out of 5
following a purchase from 16/06/2025
Order received on the day. Not disappointed with the caviar and vodka
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Andre L.
Rating: 5 out of 5
following a purchase from 30/06/2025
Nothing to say, everything is perfect
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Marc S.
Rating: 5 out of 5
following a purchase from 28/06/2025
Perfect as usual.
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Henri B.
Rating: 5 out of 5
following a purchase from 29/06/2025
Excellent caviar !!!!! We tasted the oscietre and the whole family enjoyed it. Thank you..
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Richard B.
Rating: 5 out of 5
following a purchase from 28/06/2025
Refrigerated delivery Top-notch
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Olivier K.
Rating: 5 out of 5
following a purchase from 29/06/2025
Very good product Impeccable delivery
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Therese Marie D.
Rating: 5 out of 5
following a purchase from 28/06/2025
Known product, and very good, I think it will be good this time again
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