Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Perfect telephone support and delivery management
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
The quality has been impeccable ever since I discovered your caviars a few years ago.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
The quality of the service is in line with the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2021
SALES DEPARTMENT VERY CLOSE TO ITS CUSTOMERS, PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Excellent products, fast delivery. Serious merchant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Very good product with serious delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Fast delivery, perfect packaging. Already ordered from this site, which I recommend. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
Zero defects: online ordering is easy, delivery is on time and well protected. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
Beautiful site, clear explanations on "how to consume"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2021
simply perfect and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
We haven't tasted them yet, but the order, appointment and delivery were perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
The site is simple and clear. One call to arrange delivery, which is fast (24h) and reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Good, constructive and respectful telephone conversations! Perfect refrigerated delivery ....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Pleasant site and enlightening content on the various products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
Easy to access, very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
Everything went very well, the order arrived without any problems, I was warned in good time, which is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Follow-up of delivery always perfect with a very good reception. The product is excellent. I'll definitely recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
The site is very well done. I was contacted to schedule delivery. Excellent service! Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Always very satisfied with the service However, I would like to point out that a few months ago you asked me to return a tin of wild white caviar and I haven't had any reply since.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
Perfect, the site is easy to use and I don't hesitate to place the same order again, it's super fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
Great service! Navigation on the new site is top notch. Thank you for scheduling delivery so well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
well... simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Personalized, efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2021
Very disappointed with the order! I called you, I'm still waiting for your call back. I promise.
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Response from Caviar de Neuvic
Hello, Following our telephone discussion, we will do our utmost to ensure that the "caviar sélection" range is better differentiated from the "caviar du Domaine" range. Have a nice day!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Everything went well, I'm very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
As expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
Wonderful and delicious thank you for your work
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
very good product fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
easy order call to check delivery date excellent delivery tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
With the exception of one major oversight that made my friends uncomfortable, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
very pleasant and responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
I appreciated the telephone contact to define the delivery date.
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