The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
Thank you very much for your feedback. We are delighted that the product met your expectations.
Best regards,
Customer service
Caviar de Neuvic
V
Veronique D.
Rating: 5 out of 5
following a purchase from 10/12/2025
Perfect products arrived on the scheduled day
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our products were very appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
X
Xavier G.
Rating: 5 out of 5
following a purchase from 16/12/2025
Delivery on time, Caviar Baeri signature fine and fragrant. Box of 100g is more than enough for 2. Delicious blinis to absolutely order.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our products were very appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
C
Charles N.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very good
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Catherine V.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very good, too bad it's still a bit expensive, otherwise we would eat it more often!...
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our products have been very appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
B
Bernard C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Despite an error in the order, which was quickly rectified, this company is serious and offers good products.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that the situation was quickly rectified and that you appreciate the quality of our products. Your trust is precious to us and we hope to continue fully satisfying you with your future orders.
Best regards,
Customer service
Caviar de Neuvic
C
Christian M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Excellent product, top quality, from refrigerated delivery to tasting everything is really perfect.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our products have been very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
J
Jean I.
Rating: 4 out of 5
following a purchase from 03/12/2025
The salmon is not sliced as well as last year, especially the tail of the salmon cut with the skin, no problem with the trout roe.
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Response from Caviar de Neuvic
We take note of your comments regarding the slicing of the salmon and will pass your observations to our production team. We are glad that the trout roe has fully satisfied you and hope to continue to satisfy you with your future orders.
Customer Service
F
Frederic G.
Rating: 5 out of 5
following a purchase from 27/11/2025
Thank you for the quality of service, the kindness of the staff, and the quality of the product. Experience to be renewed.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our products have been very appreciated as well as your experience with our sales service. We hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
P
Pierre D.
Rating: 5 out of 5
following a purchase from 07/12/2025
Quality products, and friendly and efficient service. I am happy to have (re)discovered sturgeon meat, delicate, tasty, and substantial
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our sturgeon has been very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
S
Simon & Morgan F.
Rating: 5 out of 5
following a purchase from 16/12/2025
My sincere thanks to Emily for facilitating the delivery to Castelnau Monratier. My children really enjoyed the caviar. It seems it was really delicious.
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Response from Caviar de Neuvic
Thank you very much for your loyalty! We are delighted that your experience with our products pleased you.
Caviar de Neuvic Customer Service
S
Sylvie C.
Rating: 5 out of 5
following a purchase from 18/12/2025
We loved it!!! Thank you
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our products were very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
A
Alexandre B.
Rating: 5 out of 5
following a purchase from 11/12/2025
Received my package on the requested date. Very good products
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that your experience was very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
R
Roland P.
Rating: 5 out of 5
following a purchase from 06/12/2025
All products were excellent, especially the caviar.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that your experience was very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
D
Dominique F.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very good
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C
Catherine D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Everything was perfect
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that your experience was very appreciated.
Best regards,
Customer service
Caviar de Neuvic
D
Danielle P.
Rating: 5 out of 5
following a purchase from 16/12/2025
very good value for money; delivery always precise. Great variety of products.
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Patrick B.
Rating: 5 out of 5
following a purchase from 26/11/2025
High quality product that satisfied the entire audience
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that our products were very appreciated and we hope to see you again soon.
Best regards,
Customer service
Caviar de Neuvic
Y
Yves B.
Rating: 5 out of 5
following a purchase from 12/12/2025
Perfect
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that your experience was very satisfactory and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
D
Danielle A.
Rating: 5 out of 5
following a purchase from 18/12/2025
The taste, the quality, and the service. Everything is perfect
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that your experience was greatly appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
T
Tantot C.
Rating: 5 out of 5
following a purchase from 02/12/2025
10 out of 10
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your feedback. We are delighted that your experience met your expectations and hope to continue introducing you to wonderful tastings.
Best regards,
Customer service
Caviar de Neuvic
B
Bernard D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect service!
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your feedback. We are delighted that your experience met your expectations and hope to continue introducing you to wonderful tastings.
Best regards,
Customer service
Caviar de Neuvic
B
Bernard R.
Rating: 2 out of 5
following a purchase from 16/12/2025
Disappointed with the beluga reserve, I expected better in terms of fat and aromatic complexity and length on the palate.
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Response from Caviar de Neuvic
Hello,
Thank you for taking the time to share your feedback. We are sorry that our beluga caviar reserve did not meet your expectations. Your feedback is valuable and helps us constantly improve the quality of our products. Please feel free to contact us directly to discuss further. We hope to have the opportunity to fully satisfy you during your next tasting.
Best regards,
The Caviar de Neuvic team
T
Therese L.
Rating: 5 out of 5
following a purchase from 15/12/2025
Excellent
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Response from Caviar de Neuvic
Hello,
Thank you very much for your message. We are thrilled that you enjoyed your experience and will be happy to continue providing you with exceptional gourmet moments.
Best regards,
Customer service
Caviar de Neuvic
V
Valérie G.
Rating: 5 out of 5
following a purchase from 16/12/2025
Yum, it was delicious, we will order again as soon as the opportunity arises
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Response from Caviar de Neuvic
Hello,
Thank you for your feedback, and we are delighted that your experience was so pleasant. We look forward to offering you more refined tastings and exceptional moments with our products.
Best regards,
Customer service
Caviar de Neuvic
A
Annick B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Excellent caviar. Perfect delivery
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J
Jean G.
Rating: 4 out of 5
following a purchase from 04/12/2025
box with a lot of juice and not too full the rest very good
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Response from Caviar de Neuvic
Thank you very much for your feedback. The liquid you noticed in the box is natural exudate: the caviar continues to 'macerate' in this type of packaging and this is completely normal. We would be delighted if you could try our classic boxes during your next tasting, they offer a more compact presentation of the caviar.
Customer Service
P
Philippe C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Efficiency, speed, and quality
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Response from Caviar de Neuvic
Hello,
We thank you for your feedback and are delighted that your experience was so pleasant. We hope to continue offering you refined tastings and exceptional moments with our products.
Best regards,
Customer service
Caviar de Neuvic
D
Didier N.
Rating: 5 out of 5
following a purchase from 17/12/2025
Respect for the cold chain. Serious transport and driver calls before arriving.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that the respect of the cold chain, the quality of the transport, and the punctuality of our driver fully met your expectations.
Best regards,
Customer service
Caviar de Neuvic
C
Chantal F.
Rating: 5 out of 5
following a purchase from 16/12/2025
An excellent caviar with a good quality-price ratio
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Response from Caviar de Neuvic
Hello,
Thank you for your feedback. We are delighted that you enjoyed your experience and will be happy to continue to introduce you to the excellence of our products.
Best regards,
Customer service
Caviar de Neuvic
M
Marie-Cécile D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect!
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Yves B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Caviar received quickly. Cold chain respected. Not tasted yet.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that the respect of the cold chain, the quality of the transport, and the punctuality of our driver fully met your expectations. We invite you to share your tasting impressions as soon as you have tasted our product.
Best regards,
Customer service
Caviar de Neuvic
J
Jean-François T.
Rating: 5 out of 5
following a purchase from 06/12/2025
Received on the scheduled date. Excellent product
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Response from Caviar de Neuvic
Hello,
Thank you very much for your feedback. We are delighted that the quality of the transport fully met your expectations.
Best regards,
Customer service
Caviar de Neuvic
C
Chantal W.
Rating: 5 out of 5
following a purchase from 11/12/2025
I really enjoyed it and the pleasure was shared by my guests, I think it will create followers!! I will renew..
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Response from Caviar de Neuvic
Hello,
A big thank you for your feedback. We are delighted that our products contributed to a wonderful experience and we will be happy to surprise you again with their finesse.
Best regards,
Customer service
Caviar de Neuvic
N
Nicolas H.
Rating: 5 out of 5
following a purchase from 17/12/2025
Extra
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J
Jean L.
Rating: 4 out of 5
following a purchase from 10/12/2025
good products
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J
Jeanne D.
Rating: 2 out of 5
following a purchase from 11/12/2025
Problem +++ with Chronopost
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Response from Caviar de Neuvic
Hello,
Thank you for taking the time to share your experience. We are sorry to hear about the difficulties encountered with Chronopost. Your satisfaction is our priority, and we are working closely with our partners to ensure optimal delivery. Please feel free to contact us directly so that we can assist you better.
Sincerely,
The Caviar de Neuvic team
M
Marie Claude V.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very good product, impeccable presentation, perfect delivery
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Response from Caviar de Neuvic
Hello,
A big thank you for your feedback. We are delighted that our products contributed to a wonderful experience and we will be happy to surprise you again with their finesse.
Best regards,
Customer service
Caviar de Neuvic
C
Claudine D.
Rating: 5 out of 5
following a purchase from 10/12/2025
Perfect
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C
Claudine C.
Rating: 5 out of 5
following a purchase from 13/12/2025
Order delivered quickly
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Response from Caviar de Neuvic
Hello,
Thank you for your feedback. We are pleased that your order arrived quickly and hope that our products fully satisfied you.
Best regards,
Customer service
Caviar de Neuvic
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