Customer reviews of Caviar de Neuvic

9,5 /10

Based on 1 489 published reviews

5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

Reviews 2, 3, 4 and 5 stars

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Marie-France L.

Published on 19/12/2025 à 09h23 following a purchase from 06/12/2025

Not tasted yet!

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Bernard A.

Published on 19/12/2025 à 08h53 following a purchase from 21/11/2025

Received on time, package in good condition.

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Corinne G.

Published on 18/12/2025 à 18h29 following a purchase from 29/11/2025

Delivered on the chosen day and time!

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Didier C.

Published on 18/12/2025 à 16h56 following a purchase from 07/12/2025

Package received on time. Package in very good condition.

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Christophe P.

Published on 18/12/2025 à 14h18 following a purchase from 06/12/2025

Perfect packaging, products too

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Jean Francois S.

Published on 18/12/2025 à 10h14 following a purchase from 06/12/2025

I can't wait to taste it for the holidays.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We hope you will fully enjoy the product during your tasting and we will be happy to know your opinion afterwards.
Caviar de Neuvic Customer Service

Prade P.

Published on 16/12/2025 à 08h59 following a purchase from 21/11/2025

Perfect

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Vincent P.

Published on 16/12/2025 à 08h05 following a purchase from 05/12/2025

VERY GOOD AND TASTY

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Olivier W.

Published on 15/12/2025 à 17h05 following a purchase from 04/12/2025

I ordered smoked pike roe, as usual of great finesse, not too strong in smoking, and not too salty... Thank you and well done

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We are delighted that our products pleased you and hope to see you very soon for new tastings.

Caviar de Neuvic Customer Service

Catherine D.

Published on 15/12/2025 à 15h26 following a purchase from 01/12/2025

Caviar of excellence

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Béatrix B.

Published on 15/12/2025 à 13h51 following a purchase from 30/11/2025

On-time delivery with Chronofresh. Perfect. Now to taste.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We hope you fully enjoy the product during your tasting and would love to hear your opinion afterwards.
Caviar de Neuvic Customer Service

Marie-Paule P.

Published on 15/12/2025 à 00h25 following a purchase from 20/11/2025

Delivery made on the requested date, merchandise impeccably packaged.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We are delighted that your experience was pleasing and we would love to hear your opinion afterwards.
Caviar de Neuvic Customer Service

Christelle L.

Published on 14/12/2025 à 23h14 following a purchase from 01/12/2025

perfect

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Xavier W.

Published on 14/12/2025 à 19h47 following a purchase from 29/11/2025

Excellent delivery

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Jean-Louis P.

Published on 14/12/2025 à 17h49 following a purchase from 04/12/2025

Perfect delivery

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Odile B.

Published on 14/12/2025 à 13h47 following a purchase from 01/12/2025

Very good reception on the phone for taking the order. Perfect for delivery. Everything is OK.

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Thierry C.

Published on 14/12/2025 à 11h44 following a purchase from 29/11/2025

Delivery as expected

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Sylvie B.

Published on 14/12/2025 à 11h35 following a purchase from 02/12/2025

Good communication

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Christophe B.

Published on 14/12/2025 à 10h58 following a purchase from 27/11/2025

Impeccable service

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Serge L.

Published on 14/12/2025 à 10h05 following a purchase from 03/12/2025

Fast delivery and impeccable packaging! Quality products... I recommend! Merry Christmas....

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We are delighted that you liked our products and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service

Jerome B.

Published on 13/12/2025 à 20h27 following a purchase from 28/11/2025

The ordered caviar arrived in excellent condition.

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Bernard G.

Published on 13/12/2025 à 14h40 following a purchase from 02/12/2025

Excellent - experience to repeat

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Sas Jean Louis F.

Published on 13/12/2025 à 13h39 following a purchase from 21/11/2025

The kindness, dedication, and responsiveness of the Caviar de Neuvic team is exemplary! ... many, having a storefront, would do well to take inspiration from it ... bravo and a big thank you to all of you!!!

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Response from Caviar de Neuvic Published on 02/01/2026

A big thank you for your encouraging words! The entire team is delighted to know that our commitment and responsiveness have satisfied you. Your compliments warm our hearts and motivate us to continue in this spirit.
Caviar de Neuvic Customer Service

Philippe H.

Published on 12/12/2025 à 16h29 following a purchase from 07/11/2025

Perfect

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Michèle B.

Published on 12/12/2025 à 15h36 following a purchase from 01/12/2025

Very good

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Pierre-Marie B.

Published on 12/12/2025 à 14h26 following a purchase from 30/11/2025

Very satisfied, as every year, with the quality of the products and the preparation of my order. Just a downside but Caviar de Neuvic is not responsible, Chronofresh does a bit as they please, and changes the delivery dates as they see fit.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your loyalty! We are delighted that the quality of our products and the preparation of your order give you complete satisfaction. We take note of your comment regarding Chronofresh and understand the inconvenience caused.
Caviar de Neuvic Customer Service

Ghislaine E.

Published on 12/12/2025 à 09h17 following a purchase from 27/11/2025

PERFECT, I HAVE ALREADY PLACED ANOTHER ORDER :)

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your loyalty! We are delighted to accompany you again in your tastings and hope that this order will please you just as much.
Caviar de Neuvic Customer Service

Claude F.

Published on 12/12/2025 à 08h49 following a purchase from 01/12/2025

The order announced one day.. not arrived scheduled the next day.. not arrived .. finally here on the 3rd day.! I had it at half price at Carrefour just a stone's throw away. Too bad. Note that the delivery person was efficient and communicative.

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Response from Caviar de Neuvic Published on 05/01/2026

Thank you for your feedback. We are sincerely sorry for the delivery delay. During the holidays, we unfortunately encountered disruptions related to strikes, which impacted a large part of our parcels. We thank you for your understanding and hope that the products still met your expectations.
Customer Service

Annie G.

Published on 12/12/2025 à 08h35 following a purchase from 24/11/2025

Excellent service

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Gilbert C.

Published on 11/12/2025 à 19h13 following a purchase from 30/11/2025

Great product that will enhance the celebrations

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Patrick D.

Published on 11/12/2025 à 18h41 following a purchase from 27/11/2025

Order as expected. However, the Chronopost delivery was not made on the scheduled day without any warning message.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We sincerely apologize for the delivery delay and the lack of notification. We hope that your products fully met your expectations despite this incident.
Customer Service

Muriel M.

Published on 11/12/2025 à 17h03 following a purchase from 29/11/2025

Always a very good quality price ratio.

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Jean-Louis S.

Published on 11/12/2025 à 16h51 following a purchase from 01/12/2025

As for the order, it's great, fast, serious, etc... but regarding the quality of the ordered products, I don't know because it's a gift for Fabrice for Christmas.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We are delighted that the order and delivery have fully satisfied you. We hope that Fabrice will fully appreciate the products given for Christmas!
The Customer Service of Caviar de Neuvic

Mickael M.

Published on 11/12/2025 à 10h48 following a purchase from 28/11/2025

Great, everything went well, we are delighted!! A thousand thanks to everyone, we can't wait to taste our delicious caviar!!

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! We are delighted that you liked our products and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service

Jean-Guy E.

Published on 11/12/2025 à 10h22 following a purchase from 29/11/2025

Perfect, as usual, only Chronofresh could improve on the choice of delivery times.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your loyalty and enthusiasm! We are delighted that the delivery and our products continue to satisfy you with each order.
Caviar de Neuvic Customer Service

Bernard J.

Published on 09/12/2025 à 09h19 following a purchase from 28/11/2025

Speed and security of delivery. I will taste the caviar on December 24.

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Jean-Claude C.

Published on 09/12/2025 à 08h47 following a purchase from 28/11/2025

great

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Chantal C.

Published on 08/12/2025 à 17h11 following a purchase from 28/11/2025

Excellent choice, I had already ordered it last year.

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Guillaume F.

Published on 08/12/2025 à 11h01 following a purchase from 24/11/2025

Good caviar not too salty. Lacks a bit of firmness in the grain.

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Response from Caviar de Neuvic Published on 02/01/2026

Thank you very much for your feedback! Depending on the type of caviar, the firmness of the grain can vary naturally, but we are glad you enjoyed the taste and hope to continue to surprise you during your next tastings.
Customer Service