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P
Rating: 5 out of 5
perfect
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Customer reviews of Caviar de Neuvic
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
Summary of reviews
The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Still very good
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F
Rating: 5 out of 5
Optimum delivery
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J
Rating: 5 out of 5
From ordering to delivery to tasting, everything was perfect.
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L
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
exceptional caviar
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A
Rating: 5 out of 5
Perfect.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
H
Rating: 5 out of 5
Excellent!
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
D
Rating: 5 out of 5
Fast delivery, correct temperature on arrival
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
H
Rating: 5 out of 5
perfect
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
P
Rating: 5 out of 5
Delicious
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
A
Rating: 5 out of 5
Excellent
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
V
Rating: 5 out of 5
Thank you for this pack, which I order every year. We love the eggs and caviar of course! However, we were very disappointed by the taramas, which we didn't like. In any case, happy new year 2025 to the Caviar de Neuvic team!
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Response from Caviar de Neuvic
Hello,
Thank you for your loyalty and for taking the time to share your impressions of our catering kit. We're delighted that the eggs and caviar have delighted you once again!
However, we're sorry to hear that the taramas didn't live up to your expectations this year. We value your feedback and will pass it on to our team so that we can continue to improve our products.
The entire Caviar de Neuvic team wishes you all the best for an excellent year 2025, full of joy and indulgence. We look forward to satisfying you even more in the future.
With our most respectful greetings,
caviar de Neuvic customer service
Thank you for your loyalty and for taking the time to share your impressions of our catering kit. We're delighted that the eggs and caviar have delighted you once again!
However, we're sorry to hear that the taramas didn't live up to your expectations this year. We value your feedback and will pass it on to our team so that we can continue to improve our products.
The entire Caviar de Neuvic team wishes you all the best for an excellent year 2025, full of joy and indulgence. We look forward to satisfying you even more in the future.
With our most respectful greetings,
caviar de Neuvic customer service
M
Rating: 5 out of 5
No complaints. Everything was as ordered.
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Response from Caviar de Neuvic
Hello,
We would like to thank you for your positive feedback and are delighted that everything was as you ordered. Your satisfaction is of the utmost importance to us, and we do our utmost to provide you with a flawless experience.
We look forward to welcoming you back to our site soon for new discoveries.
With kindest regards,
caviar de Neuvic customer service
We would like to thank you for your positive feedback and are delighted that everything was as you ordered. Your satisfaction is of the utmost importance to us, and we do our utmost to provide you with a flawless experience.
We look forward to welcoming you back to our site soon for new discoveries.
With kindest regards,
caviar de Neuvic customer service
H
Rating: 5 out of 5
very well
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
J
Rating: 5 out of 5
User-friendly site, easy to use; clear explanations. Recipes are a plus.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you liked our site and that the navigation and explanations were clear. It's a pleasure to know that our recipes have added an extra touch to your experience.
Your feedback is invaluable and encourages us to continue improving our services. We hope to see you soon for new gourmet discoveries.
With kindest regards,
Caviar de Neuvic Customer Service
Thank you very much for your positive feedback! We're delighted that you liked our site and that the navigation and explanations were clear. It's a pleasure to know that our recipes have added an extra touch to your experience.
Your feedback is invaluable and encourages us to continue improving our services. We hope to see you soon for new gourmet discoveries.
With kindest regards,
Caviar de Neuvic Customer Service
J
Rating: 4 out of 5
Caviar yes the rest not useful
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Response from Caviar de Neuvic
Hello,
Thank you for your feedback. We are delighted that our caviar has met your expectations. As for our other products, we have taken good note of your comments and will continue to offer products to your complete satisfaction.
Your opinion is important to us, and we hope to be able to offer you an experience even better suited to your tastes when you place your next order.
With kindest regards,
caviar de Neuvic customer service
Thank you for your feedback. We are delighted that our caviar has met your expectations. As for our other products, we have taken good note of your comments and will continue to offer products to your complete satisfaction.
Your opinion is important to us, and we hope to be able to offer you an experience even better suited to your tastes when you place your next order.
With kindest regards,
caviar de Neuvic customer service
D
Rating: 5 out of 5
Very good products The caviar butter was perhaps less tasty than last time.
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Response from Caviar de Neuvic
Hello,
We would like to thank you sincerely for your feedback and are delighted that you are enjoying our products. We take good note of your remark concerning the caviar butter and we are sorry that it did not have the same taste as last time. Your satisfaction is important to us, and we will pass on this information to our team in order to verify the quality of this product.
We look forward to accompanying you on future gourmet discoveries.
With kindest regards,
caviar de Neuvic customer service
We would like to thank you sincerely for your feedback and are delighted that you are enjoying our products. We take good note of your remark concerning the caviar butter and we are sorry that it did not have the same taste as last time. Your satisfaction is important to us, and we will pass on this information to our team in order to verify the quality of this product.
We look forward to accompanying you on future gourmet discoveries.
With kindest regards,
caviar de Neuvic customer service
D
Rating: 5 out of 5
Delivery time observed. Integrity of parcel, packaging and aesthetic presentation excellent. Product quality perfect. Overall very satisfied. I'm becoming a customer!
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Response from Caviar de Neuvic
Hello,
Thank you very much for your wonderful feedback! We're delighted to hear that you're fully satisfied with the quality of our products, as well as the reception and aesthetics of our packaging. It's a real pleasure to count you among our new customers, and we look forward to accompanying you on many gourmet discoveries in the future.
Your satisfaction is our priority, and we will do everything in our power to continue offering you an exceptional experience.
With kindest regards,
caviar de Neuvic customer service
Thank you very much for your wonderful feedback! We're delighted to hear that you're fully satisfied with the quality of our products, as well as the reception and aesthetics of our packaging. It's a real pleasure to count you among our new customers, and we look forward to accompanying you on many gourmet discoveries in the future.
Your satisfaction is our priority, and we will do everything in our power to continue offering you an exceptional experience.
With kindest regards,
caviar de Neuvic customer service
F
Rating: 5 out of 5
A real treat... I recommend it.
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Response from Caviar de Neuvic
Hello,
Thank you so much for your positive feedback! We are delighted that our products have given you complete satisfaction and that you recommend them. Your enthusiasm is our greatest reward!
We hope to have the pleasure of accompanying you again for other gourmet moments.
With our most respectful regards,
caviar de Neuvic customer service
Thank you so much for your positive feedback! We are delighted that our products have given you complete satisfaction and that you recommend them. Your enthusiasm is our greatest reward!
We hope to have the pleasure of accompanying you again for other gourmet moments.
With our most respectful regards,
caviar de Neuvic customer service
M
Rating: 5 out of 5
Perfect
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
N
Rating: 4 out of 5
Good product but I would have liked a gift pack.
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Response from Caviar de Neuvic
Hello,
Thank you for your positive feedback about our products. We are delighted that you are satisfied.
However, we understand your wish for a gift package. As the majority of our products are fresh and delicate items, we are unfortunately unable to offer gift wrapping to guarantee their optimal quality upon receipt.
We thank you for your understanding and look forward to satisfying you with future orders.
With kindest regards,
caviar de Neuvic customer service
Thank you for your positive feedback about our products. We are delighted that you are satisfied.
However, we understand your wish for a gift package. As the majority of our products are fresh and delicate items, we are unfortunately unable to offer gift wrapping to guarantee their optimal quality upon receipt.
We thank you for your understanding and look forward to satisfying you with future orders.
With kindest regards,
caviar de Neuvic customer service
B
Rating: 5 out of 5
Nothing to say. Perfect!
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
M
Rating: 5 out of 5
We really enjoyed it.
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Response from Caviar de Neuvic
Hello, Thank you very much for your positive feedback and your 5-star rating! We're delighted to hear that our Osciètre caviar met your expectations. Quality and excellence are at the heart of our commitments, and your satisfaction is our greatest reward. We look forward to seeing you soon, Caviar de Neuvic Customer Service
D
Rating: 5 out of 5
To enjoy for the festive season
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Response from Caviar de Neuvic
Hello, We're delighted to hear that our Baeri and Oscietre caviars have helped to make your festive season even more special. Your satisfaction is our priority. Don't hesitate to come back to us for other exceptional moments, we'll be delighted to accompany you again. See you soon and best wishes for the New Year! Caviar de Neuvic Customer Service
P
Rating: 5 out of 5
Top, I had a problem with the post office. I called on a Saturday and they sorted out my problem.
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Response from Caviar de Neuvic
Hello, Thank you very much for your 5-star feedback! We're sorry for the initial concern with the Chronofresh service, but happy to hear that it didn't impact your satisfaction with our service. Your satisfaction is our priority, and we are delighted that Sevruga caviar met your expectations. Thank you for your trust and recommendation! We look forward to accompanying you again for your next exceptional moments. Caviar de Neuvic Customer Service
J
Rating: 5 out of 5
....
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Response from Caviar de Neuvic
Hello, Thank you for these 5 stars, we hope that Sevruga caviar has fully met your expectations. We look forward to accompanying you on your next exceptional meals. Customer service Caviar de Neuvic
C
Rating: 5 out of 5
Very good products Unfortunately we had a delivery problem but "caviar de neuvic" was not responsible. Perhaps they should change carriers...
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Response from Caviar de Neuvic
Hello, Thank you very much for your 5 star feedback! We are very sorry for the delivery problem you encountered. Although this is beyond our control, we take your comments about the carrier very seriously and are constantly working to improve our services. Your satisfaction is very important to us, and we hope to see you again soon for other gourmet experiences. Thank you for your confidence Caviar de Neuvic Customer Service
C
Rating: 5 out of 5
Quality service Carrier who cares about the premises I recommend without hesitation Thank you
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Response from Caviar de Neuvic
Hello, Thank you very much for your superb 5-star feedback! We are delighted that you appreciated the quality of our service and the care taken by our carrier. Your recommendation is our greatest satisfaction! Thank you for your confidence, and we look forward to working with you again on your next orders. Customer service Caviar de Neuvic
R
Rating: 5 out of 5
Fast delivery and high quality products. One regret: you no longer send a small cooler bag...
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Response from Caviar de Neuvic
Hello, Thank you very much for your 5-star feedback and your compliments on the quality of our products and the speed of shipment! Regarding your comment on the cooler bag, we would like to point out that our shipments have always been designed to guarantee the cold chain thanks to isothermal packaging and high-performance cooling gels. We are delighted that our products have met with your complete satisfaction. Thank you for your confidence Caviar de Neuvic Customer Service
B
Rating: 5 out of 5
Perfect
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Response from Caviar de Neuvic
Hello, Thank you for your 5-star review! Your satisfaction is our priority, and we look forward to serving you again! Customer service Caviar de Neuvic
J
Rating: 5 out of 5
The product, the welcome and the service are TOP. Chronofresh's service and follow-up leaves something to be desired; it's better to have your order delivered 24 hours before the desired date to be on the safe side.
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Response from Caviar de Neuvic
Hello, Thank you so much for your 5-star review and your compliments on our products, our welcome and our service! We are delighted that you enjoyed your experience with us. Concerning our Chronofresh carrier, we understand your comment and regret the hazards sometimes encountered with their service. We advise you to anticipate your deliveries slightly, for greater peace of mind. Your opinion counts and your satisfaction is paramount. Thank you for your confidence. See you soon! Customer service Caviar de Neuvic
J
Rating: 5 out of 5
Efficient and responsive site
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Response from Caviar de Neuvic
Hello, Thank you for your 5 star review! We appreciate your feedback regarding our website. We hope that the Osciètre and the Anguille fumé have met your taste expectations. We look forward to assisting you with your future orders. Customer service Caviar de Neuvic
E
Rating: 5 out of 5
Easy order taking, very short delivery time with ChronoFresh.
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Response from Caviar de Neuvic
Hello, Thank you very much for your 5-star review! We're delighted to hear that our carrier's order-taking and service met your expectations. Your satisfaction is our priority, and we hope to see you again for other equally successful orders. Customer service Caviar de Neuvic
H
Rating: 5 out of 5
Attentive service!
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Response from Caviar de Neuvic
Hello, Thank you for your 5-star rating! Our service does everything in its power to provide you with quality follow-up. Your satisfaction is our greatest reward. See you soon! Customer service Caviar de Neuvic
J
Rating: 5 out of 5
Perfect
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Response from Caviar de Neuvic
Hello, Thank you very much for your 5-star review! Your satisfaction is our greatest reward. We look forward to accompanying you again for more perfect moments! Customer service Caviar de Neuvic
G
Rating: 5 out of 5
Fast and secure shipping, and the product itself is perfect.
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Response from Caviar de Neuvic
Hello, Thank you for your review! We are delighted that your experience with us went well and that our Baeri caviar met your expectations. We look forward to seeing you among our next orders! Customer service Caviar de Neuvic
F
Rating: 5 out of 5
Received on time, well packaged
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Response from Caviar de Neuvic
Hello, Thank you for your kind review. We are happy to know that you were able to receive your package on time. At Caviar de Neuvic, our products are carefully packaged to preserve their freshness and quality. Thank you for your confidence. See you soon! Customer service Caviar de Neuvic
A
Rating: 5 out of 5
Very good. Good caviar even if I'm not a connoisseur.
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Response from Caviar de Neuvic
Hello, Thank you for your feedback and for your 5-star rating. We are fully satisfied that even without being a connoisseur, you were able to appreciate our Baeri caviar. Please do not hesitate to contact us if you require any further information for your next order. See you soon Customer service Caviar de Neuvic
A
Rating: 5 out of 5
Very good products overall
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Response from Caviar de Neuvic
Hello, Thank you for your positive feedback. We are happy to hear that our delicatessen products have met your expectations. See you soon! Customer service Caviar de Neuvic