The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
We warmly thank you for your positive feedback. We are delighted to learn that your order met your expectations and we hope to have the pleasure of seeing you very soon in our store.
Best regards,
The Caviar de Neuvic team.
E
Eric A.
Rating: 5 out of 5
following a purchase from 22/06/2026
Ease of ordering, speed of delivery and quality of the product
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Response from Caviar de Neuvic
Hello,
A big thank you for your warm review. We are delighted that your experience met your expectations and we hope to see you again soon for new discoveries.
Best regards,
The Caviar de Neuvic team
A
Aurélien F.
Rating: 5 out of 5
following a purchase from 25/06/2026
Excellent house! A reference actor.
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your flattering review. Your satisfaction is our greatest reward and we are delighted to know that you appreciate our house.
Best regards,
The Caviar de Neuvic team
J
Jean Claude C.
Rating: 5 out of 5
following a purchase from 15/06/2026
EXCELLENT
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your positive feedback and your highest rating! Your satisfaction is our greatest reward, and we are delighted that our products pleased you.
Warm regards,
The Caviar de Neuvic team
J
Jean Christian B.
Rating: 5 out of 5
following a purchase from 26/06/2026
As usual, excellent oscietre!
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your flattering review! We are delighted that the oscietre has once again brought you satisfaction. We look forward to seeing you soon in our online store.
Best regards,
The Caviar de Neuvic team
P
Philippe J.
Rating: 5 out of 5
following a purchase from 27/06/2026
Satisfied
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your experience at Caviar de Neuvic. Your satisfaction is our greatest reward.
Best regards,
The Caviar de Neuvic team
F
François B.
Rating: 5 out of 5
following a purchase from 16/06/2026
Excellent service
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your flattering review. It is a real pleasure to know that our service met your expectations.
Best regards,
The Caviar de Neuvic team
A
Antoine P.
Rating: 5 out of 5
following a purchase from 23/06/2026
I was a bit worried given the expected freshness of the product But... impeccable I will do it again...
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Hervé H.
Rating: 5 out of 5
following a purchase from 22/06/2026
It's a pity that the expiration date is quite short.
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Response from Caviar de Neuvic
Hello Sir,
Thank you for taking the time to share your opinion.
After checking your order, we see that you benefited from our Crazy Day offer. The products offered as part of this operation had a Minimum Durability Date (MDD) set for 30/09. Your order was placed on 22/06, so you received caviar with an MDD of about 3 months.
We would like to clarify that we guarantee, on our site, a minimum MDD of 2 months for our caviars. Your product fully respected this commitment.
Furthermore, it is important to distinguish between an MDD and a Use By Date (UBD). An MDD indicates a period during which the product retains all its optimal taste qualities. Once this date has passed, caviar can generally be consumed without health risks, provided that the packaging is intact and the product shows no anomalies in smell, appearance, or taste.
We hope that these clarifications will help you better understand our approach and we remain naturally at your disposal for any further questions.
Best regards,
The Caviar de Neuvic team
M
Michel C.
Rating: 5 out of 5
following a purchase from 22/06/2026
The delivery is fast and careful. Bravo!
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Response from Caviar de Neuvic
Hello,
Thank you very much for your warm feedback! We are delighted that you appreciated the speed and care taken with your delivery. We would be happy to see you again soon for new discoveries.
Best regards,
The Caviar de Neuvic team
J
Jean-Michel B.
Rating: 5 out of 5
following a purchase from 22/06/2026
always perfect
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Jean Louis R.
Rating: 5 out of 5
following a purchase from 16/06/2026
superb caviar with unbeatable quality-price ratio
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Don T.
Rating: 3 out of 5
following a purchase from 17/06/2026
I didn't know that your caviar comes from Bulgaria. I thought it came from Neuvic. So disappointed
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Response from Caviar de Neuvic
Hello,
Thank you for taking the time to share your feelings.
We are sorry to hear about your disappointment. We are indeed caviar producers in Neuvic, where we raise our sturgeons and produce our Baeri and Oscietra caviars directly on our estate.
However, some species, such as Sevruga or Beluga, are not produced in Neuvic. In order to offer our customers a wider range, we work with partner fish farms located in Europe, particularly in Bulgaria and Italy. These partners are selected with the utmost care and share the same requirements as we do regarding fish welfare, breeding quality, and know-how.
Our goal is to offer exceptional caviars, whether they come from our own production or from partner producers who meet our quality standards.
We hope that this information will help you better understand our approach and we remain at your disposal if you wish to discuss further.
Best regards,
The Caviar de Neuvic team
A
Alain D.
Rating: 5 out of 5
following a purchase from 29/05/2026
Very fine, a subtle and delicate taste. We had a great time!
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Caroline P.
Rating: 4 out of 5
following a purchase from 30/05/2026
longer delivery time but well managed in the end
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Marc T.
Rating: 3 out of 5
following a purchase from 23/05/2026
Review already sent as a complaint: incomplete delivery, the scented candle is missing.
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Response from Caviar de Neuvic
Hello sir,
We thank you for your feedback and are sorry for this disappointment.
Due to the great success of our promotional offer, the stock of free candles has unfortunately been depleted more quickly than expected. Despite all our vigilance, some orders may have been shipped without this gift.
Following your complaint email, we have nevertheless proceeded with a commercial gesture to compensate for this inconvenience.
We renew our apologies for this situation and thank you for your understanding.
Best regards,
The Caviar de Neuvic team
J
Jean Louis F.
Rating: 5 out of 5
following a purchase from 19/05/2026
Perfect, as always!
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Response from Caviar de Neuvic
Hello sir,
We sincerely thank you for your flattering review. We are delighted to learn that you are always satisfied with your experience with our site "Caviar de Neuvic". Your loyalty encourages us to continue offering products of exceptional quality.
Best regards,
The Caviar de Neuvic team
P
Pierre R.
Rating: 5 out of 5
following a purchase from 18/05/2026
Hello, I compared it with other producers and found it very good
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Response from Caviar de Neuvic
Hello sir,
We sincerely thank you for your flattering review and for the comparison with other producers. We are delighted that our caviar has managed to seduce you with its quality. Your satisfaction is our greatest reward!
Best regards,
The Caviar de Neuvic team
M
Michel P.
Rating: 5 out of 5
following a purchase from 04/05/2026
Fast delivery and welcoming service at the store.
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Nicole F.
Rating: 5 out of 5
following a purchase from 07/05/2026
Welcoming reception and appreciated phone advice, no issues with delivery.
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Response from Caviar de Neuvic
Hello,
We warmly thank you for your positive feedback. It is a pleasure to know that you appreciated our welcome and advice, as well as the delivery of your order.
Best regards,
The Caviar de Neuvic team
M
Marie Suzanne S.
Rating: 5 out of 5
following a purchase from 12/05/2026
This caviar is absolutely delicious. It delights my taste buds and those of my guests!
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Ludovic D.
Rating: 5 out of 5
following a purchase from 05/05/2026
Always very good products and top delivery.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 30/04/2026
Caviar de Neuvic products are excellent, refined, tasty, ... at a very interesting price. Careful packaging, fast delivery.
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Pierre-François M.
Rating: 5 out of 5
following a purchase from 01/05/2026
Very good logistics with precise delivery and a fresh product. Very good.
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Steven G.
Rating: 4 out of 5
following a purchase from 04/05/2026
The baeri was very average, but the orcietre and the beluga were top!!
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Joséphine L.
Rating: 4 out of 5
following a purchase from 01/05/2026
The package arrived well, the expected player but with a delay.
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Muriel B.
Rating: 5 out of 5
following a purchase from 29/04/2026
Efficient delivery and product
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Christian V.
Rating: 5 out of 5
following a purchase from 30/04/2026
Everything is perfect, delay and delivery. Good quality of products! Thank you.
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Beatrice D.
Rating: 5 out of 5
following a purchase from 23/04/2026
Very good caviar and impeccable delivery
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Sabine M.
Rating: 5 out of 5
following a purchase from 06/04/2026
Very good experience and very professional
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your flattering review regarding our site "Caviar de Neuvic". We are delighted to learn that your experience met your expectations and that our professionalism was able to impress you. We hope to have the pleasure of welcoming you again soon.
A
Adeline M.
Rating: 4 out of 5
following a purchase from 07/04/2026
Good caviar but not mind-blowing either for the price
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Response from Caviar de Neuvic
Hello,
Thank you for your review and your rating. We are glad that you enjoyed our caviar, although we understand your point of view on the quality-price ratio. Your feedback is essential to help us improve our products and services. Please feel free to share your suggestions, we would be happy to hear them.
Best regards,
The Caviar de Neuvic team
F
Frederic V.
Rating: 5 out of 5
following a purchase from 27/03/2026
Perfect in every way. As always.
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your flattering feedback and for the perfect score you give us. Your satisfaction is our priority, and we are delighted to know that our efforts are paying off. We look forward to serving you again!
S
Serge B.
Rating: 5 out of 5
following a purchase from 31/03/2026
Very good
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted that you appreciated your experience with Caviar de Neuvic. Don't hesitate to come back to see us, we would be happy to welcome you again!
Best regards,
The Caviar de Neuvic team
A
Astrid D.
Rating: 5 out of 5
following a purchase from 01/04/2026
Always perfect
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Response from Caviar de Neuvic
Hello,
We sincerely thank you for your flattering review, Astrid! Your satisfaction is our greatest reward and we are delighted that you enjoy our products. Don't hesitate to come back to discover our new offerings!
P
Patrice B.
Rating: 5 out of 5
following a purchase from 01/04/2026
Very good
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive review! We are delighted that you enjoyed your experience with Caviar de Neuvic. We look forward to welcoming you again soon.
Best regards,
The Caviar de Neuvic team
A
Alain M.
Rating: 3 out of 5
following a purchase from 23/03/2026
5* for the caviar, 1* for the delivery: 3 delays on the delivery day by Chronofresh. Delivery scheduled for Tuesday and finally realized on Friday! I was about to cancel my order. It's unfortunately almost systematic, but this is a record.
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Response from Caviar de Neuvic
Hello,
Thank you for your sincere feedback regarding your experience with our site "Caviar de Neuvic". We are delighted that you appreciated the quality of our caviar, but we sincerely regret the inconveniences caused by the delivery delays. Please be assured that we take your feedback very seriously and will work to improve our delivery service with the carrier to avoid such situations in the future.
M
Michel M.
Rating: 5 out of 5
following a purchase from 21/03/2026
Impeccable delivery and always excellent caviar
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Response from Caviar de Neuvic
Hello,
We sincerely thank you, Mr. Michel, for your flattering evaluation. We are delighted to learn that you were satisfied with our delivery service as well as the quality of our caviar. Your loyalty is greatly appreciated and we hope to continue to satisfy you in the future.
J
Jean-Marc T.
Rating: 5 out of 5
following a purchase from 20/03/2026
Everything was perfect! A big THANK YOU
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Response from Caviar de Neuvic
Hello,
A big thank you for your very positive feedback! We are delighted that your experience with Caviar de Neuvic lived up to your expectations. Your satisfaction is our greatest reward.
See you soon,
The Caviar de Neuvic team
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