Customer reviews of Caviar de Neuvic

9,5 /10

Based on 1 489 published reviews

5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

4 star reviews

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Véronique B.

Published on 22/11/2023 à 11h02 following a purchase from 02/11/2023

I can't give it 5 stars, I don't know anything about caviar, but I find it better than what I've tasted in supermarkets.

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Richard L.

Published on 19/10/2023 à 14h54 following a purchase from 11/10/2023

Fine

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Jean-Claude G.

Published on 14/10/2023 à 16h18 following a purchase from 06/10/2023

Excellent product Lousy delivery service (chronfresh). Delivery delayed twice without explanation. Avoid for a birthday or fixed date party.

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Acheteur Vérifié

Published on 05/07/2023 à 14h04 following a purchase from 26/06/2023

Fine

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Acheteur Vérifié

Published on 19/02/2023 à 10h57 following a purchase from 03/02/2023

Good order tracking

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Acheteur Vérifié

Published on 25/01/2023 à 13h20 following a purchase from 17/01/2023

Everything is almost perfect...but no response to my 2 emails to customer service!

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Acheteur Vérifié

Published on 07/01/2023 à 12h34 following a purchase from 27/12/2022

Good product but I was not delivered on the day I expected.

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Acheteur Vérifié

Published on 05/01/2023 à 12h12 following a purchase from 27/12/2022

I sometimes had trouble validating my order, but otherwise the site is clear.

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Acheteur Vérifié

Published on 04/01/2023 à 18h40 following a purchase from 27/12/2022

Clear and efficient website, order confirmation sent, delivery times respected, free shipping.

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Acheteur Vérifié

Published on 30/12/2022 à 14h43 following a purchase from 21/12/2022

Site ok, delivery ok

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Acheteur Vérifié

Published on 29/12/2022 à 15h32 following a purchase from 20/12/2022

I placed an order a few days before Christmas and it arrived on time! I ordered 5 items and among them, the salmon eggs arrived in very poor condition. Despite this inconvenience, I will recommend without hesitation.

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Acheteur Vérifié

Published on 15/12/2022 à 16h03 following a purchase from 06/12/2022

R A S

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Acheteur Vérifié

Published on 09/12/2022 à 22h26 following a purchase from 27/11/2022

active customer follow-up to compensate for chronofresh's difficulties in meeting deadlines

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Acheteur Vérifié

Published on 03/12/2022 à 15h48 following a purchase from 24/11/2022

It's a good product

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Acheteur Vérifié

Published on 16/11/2022 à 13h40 following a purchase from 07/11/2022

Difficulties in finalizing the order on the site and major problems with Chronofresh delivery, but my correspondent at Neuvic was very available and competent.

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Acheteur Vérifié

Published on 24/08/2022 à 13h47 following a purchase from 13/08/2022

well

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Acheteur Vérifié

Published on 19/07/2022 à 16h20 following a purchase from 08/07/2022

It was perfect

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Acheteur Vérifié

Published on 12/07/2022 à 15h13 following a purchase from 01/07/2022

Readable site, sometimes a little slow

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Acheteur Vérifié

Published on 16/04/2022 à 16h14 following a purchase from 08/04/2022

a little too salty, as usual

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Acheteur Vérifié

Published on 19/03/2022 à 12h46 following a purchase from 10/03/2022

very good value for money

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Acheteur Vérifié

Published on 25/02/2022 à 17h56 following a purchase from 15/02/2022

very intuitive

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Acheteur Vérifié

Published on 16/02/2022 à 18h19 following a purchase from 06/02/2022

Top customer service and delivery

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Acheteur Vérifié

Published on 28/12/2021 à 13h09 following a purchase from 20/12/2021

speed - efficiency -

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Acheteur Vérifié

Published on 25/12/2021 à 17h49 following a purchase from 12/12/2021

Very good caviar but Chronopost logistics leave something to be desired

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Acheteur Vérifié

Published on 22/12/2021 à 13h37 following a purchase from 14/12/2021

To be perfect, it would just take a little longer between the delivery notification and the actual delivery!

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Acheteur Vérifié

Published on 19/12/2021 à 19h45 following a purchase from 11/12/2021

Delivery ok products pqsconwoes for now,a plus.un peu cher!

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Acheteur Vérifié

Published on 15/12/2021 à 16h39 following a purchase from 04/12/2021

PArfait

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Acheteur Vérifié

Published on 05/12/2021 à 13h25 following a purchase from 25/11/2021

I am satisfied with the caviar osciétre have not yet tasted the resye of my order

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Acheteur Vérifié

Published on 01/12/2021 à 17h07 following a purchase from 20/11/2021

SALES DEPARTMENT VERY CLOSE TO ITS CUSTOMERS, PERFECT

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Acheteur Vérifié

Published on 20/08/2021 à 12h59 following a purchase from 11/08/2021

As expected

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Acheteur Vérifié

Published on 12/08/2021 à 19h18 following a purchase from 03/08/2021

very good product fast delivery

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Acheteur Vérifié

Published on 17/06/2021 à 15h16 following a purchase from 07/06/2021

the site needs a little improvement. I found it difficult to understand how to take advantage of the promotion.

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Acheteur Vérifié

Published on 15/06/2021 à 22h00 following a purchase from 06/06/2021

Easy-to-use site

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Acheteur Vérifié

Published on 15/06/2021 à 17h34 following a purchase from 06/06/2021

An exceptional product

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Acheteur Vérifié

Published on 04/05/2021 à 17h01 following a purchase from 23/04/2021

Delivery on the requested date.... Well-prepared parcel....

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Acheteur Vérifié

Published on 16/04/2021 à 18h10 following a purchase from 05/04/2021

NNNN

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Acheteur Vérifié

Published on 23/03/2021 à 20h03 following a purchase from 14/03/2021

fine

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Acheteur Vérifié

Published on 15/01/2021 à 14h41 following a purchase from 31/12/2020

Well done site but I had a problem with the discount code.

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Acheteur Vérifié

Published on 01/01/2021 à 19h03 following a purchase from 18/12/2020

Nice and cosy

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Acheteur Vérifié

Published on 01/01/2021 à 13h46 following a purchase from 10/12/2020

Perfect site, clear explanation and transparency on the origins of caviar!
First purchase completely satisfied Small technical problem: as soon as you consult an article, it is automatically put in the basket. ( at least on iOS )

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