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A
Rating: 4 out of 5
The site is clear.
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Customer reviews of Caviar de Neuvic
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
Summary of reviews
The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
4 star reviews
Reset filtersA
Rating: 4 out of 5
As far as internet sales are concerned, I can only express my satisfaction; delivery was on time and of impeccable quality.
I had the bad idea of asking for the same conditions at the Neuvic boutique where I had gone to buy a few boxes and to find out about the "tasting cards" and there I came up against the surprising rigidity of the sales staff in charge, which led me to place my order on the internet. It's a shame........!
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I had the bad idea of asking for the same conditions at the Neuvic boutique where I had gone to buy a few boxes and to find out about the "tasting cards" and there I came up against the surprising rigidity of the sales staff in charge, which led me to place my order on the internet. It's a shame........!
A
Rating: 4 out of 5
Instinctive website, fast delivery, very good product ... but a bit expensive, and it's a shame that you can't choose your delivery day (this forced me to place my order just before the date when I could pick up the product, and not before).
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Rating: 4 out of 5
better communication, otherwise very good delivery and interesting product, we will try again thank you happy holidays
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Rating: 4 out of 5
xxxx
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Rating: 4 out of 5
Fast, careful delivery. However, given the price and quantity ordered, it would have been nice if the caviar had come with a spoon.
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Rating: 4 out of 5
Site not very ergonomic but serious
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Rating: 4 out of 5
Site delivery perfect products some disappointing
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Rating: 4 out of 5
very well
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Rating: 4 out of 5
Everything was great.
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Rating: 4 out of 5
Top delivery
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Rating: 4 out of 5
Good, but the delivery time is too long, it's difficult to be at home all day. I had to manage to pick it up in Nantes.
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Rating: 4 out of 5
I had trouble placing the order and was immediately helped by calling the store.
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Rating: 4 out of 5
WELL
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Rating: 4 out of 5
Delivery on time and impeccable package.
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Rating: 4 out of 5
I ordered a catering kit. The photo and description are clear and complementary. A link from each product listed in the kit to the product description would be a plus.
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Rating: 4 out of 5
XXXX
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Rating: 4 out of 5
site ok, delivery ok, the rest when we have tasted
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Rating: 4 out of 5
No delivery problems.
Happy holidays Too early to note not yet tasted
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Happy holidays Too early to note not yet tasted
A
Rating: 4 out of 5
The delivery was supposed to take place on Friday, but was postponed to Saturday afternoon. The caviar is as excellent as ever.
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Rating: 4 out of 5
Good visibility of products, practical details and explanations for those unfamiliar with caviar. Very fast and reliable delivery.
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Rating: 4 out of 5
good
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Rating: 4 out of 5
It's as good as ever
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Rating: 4 out of 5
Fast and refrigerated delivery after a phone call to agree on the desired date, which is very much appreciated. High quality caviar. All I have to do now is wait for the details of the Cent Club, which I requested more than 8 days ago...
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Rating: 4 out of 5
Easy to order. Finally I went to pick it up but as there was only half the order available I had to go back the next day. As the balance had not arrived, I was offered a change to my order. So everything went very well, but I don't know how things would have turned out if I hadn't gone.
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Rating: 4 out of 5
just a comment, I don't know how they got my phone number, I ordered through pourdebon once and directly the second time, and on my caviar neuvic account no phone number yet I received a sms...
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A
Rating: 4 out of 5
Very good organization for ordering and reception Good quality caviar
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Rating: 4 out of 5
Easy ordering on the website and correct delivery.
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Rating: 4 out of 5
good customer relations
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Rating: 4 out of 5
here are 2 orders apart and 2 errors on your site concerning the sender and recipient addresses. Fortunately they were rectified by your (good) care. The product is fine, and so is the customer relationship. BUT your site is NOT.
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Rating: 4 out of 5
Difficult to find the personalization on the site...Otherwise thank you for the kind attention of having enclosed a truffle butter at the end of the date.
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Rating: 4 out of 5
I'm just sorry that the courier dropped the parcel off in front of my townhouse, practically on the sidewalk! I hadn't paid any attention to the courier's e-mail the day before, asking me to let him know if I was going to be absent. But initially, I'd understood that he'd have to phone to set up the appointment, which would be more logical, especially as we're asked for a delivery date.
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Rating: 4 out of 5
User-friendly, interactive site
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Rating: 4 out of 5
The products are of high quality. On the other hand, there was a small problem when taking the order. I had to call because I still had no news of the order I had placed online after 5 days. Everything was quickly sorted out after a charming and efficient young woman was on the phone.
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Rating: 4 out of 5
good service
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Rating: 4 out of 5
Perfect as usual
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Rating: 4 out of 5
Well sent, well prepared
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Rating: 4 out of 5
I had to wait another 24 hours for delivery because my confirmation of the delivery date had not been recorded;
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Rating: 4 out of 5
well
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Rating: 4 out of 5
Easy navigation, fast delivery
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