Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
5 1 237 83% 4 163 11% 3 47 3% 2 20 1% 1 22 1%

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
very good sales service; delivery appointment agreed by phone and kept.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
easy operation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
Easy-to-use and very clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
fast and courteous service, please remember to call before delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
Excellent. The sturgeons seem to be well cared for, as is the environment, and the passion for a very good product drives them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2019
fast, easy ordering on-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2019
Very easy to access, precise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
Serious even when it comes to small amounts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2018
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
Site navigation must be simpler
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
''''''
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2018
Very good site. Order easy to place and normally received quickly except that there was a problem with Chronopost. Chronopost postponed the scheduled delivery date by one day without warning, then postponed it again without warning, and in the end I had to collect the parcel from Chronopost 20 minutes' drive from my home'.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2018
Very welcoming staff. Good follow-up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2018
Clear site, easy to find what you're looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2018
Very friendly telephone staff. Perfect delivery service, speed and quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
A little dirty and not crunchy enough on the palate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2018
efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2018
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
Complete and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
Nice
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Response from Caviar de Neuvic
Thank you for your order Stéphane!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
Very good ... good product ... fast delivery... cold chain preserved
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Response from Caviar de Neuvic
Thank you for your comment, we're delighted you enjoyed it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
Nothing to report
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Response from Caviar de Neuvic
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
clear, with no surprises
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Response from Caviar de Neuvic
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
The order was processed and delivered within the announced time.
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Response from Caviar de Neuvic
Thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Nothing to report
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Response from Caviar de Neuvic
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
Hello, To give an honest rating I would need to taste several caviars. For the moment we are very satisfied with the products tasted with this order. Sincerely Roger
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Response from Caviar de Neuvic
Thank you for your confidence Roger. Yours faithfully
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2017
I'll be back
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Response from Caviar de Neuvic
Thank you and see you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
No surprises, as shown in the photos, very well presented products and excellent quality.
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Response from Caviar de Neuvic
Thank you very much for your opinion!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2017
perfect commancde and delivery exercise the only thing missing was the little gift of truffle fleur de sel but the caviar was very good.
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Response from Caviar de Neuvic
Hello Dominique, did you report that the gift was missing?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2017
Effective, but could be better documented on farming conditions to better understand the way caviar is produced in France.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
Interesting
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Response from Caviar de Neuvic
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Easy access
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Response from Caviar de Neuvic
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
Ras.
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Response from Caviar de Neuvic
Thank you, and don't hesitate to sign up for our newsletter!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2017
No comments, the stars are enough...
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Response from Caviar de Neuvic
Thank you very much, and don't hesitate to sign up for our newsletter!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Welcoming site but buggy at times
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Response from Caviar de Neuvic
We are currently working on the website, thank you very much for your comment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
I'm sorry I can't get delivery in Switzerland. It makes ordering so complicated!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
easy access very good
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Response from Caviar de Neuvic
Thank you very much!
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