Customer reviews of Cbd-certified

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 480 published reviews
5 434 90% 4 25 5% 3 7 1% 2 6 1% 1 8 2%

Summary of reviews

The online store excels in delivering high-quality products that meet customer expectations, specifically noted for their effective CBD oils and edibles that aid relaxation and sleep. Customers frequently highlight the prompt and reliable delivery service, often receiving their orders within just a couple of days, which contributes to a seamless shopping experience. The customer service is consistently described as friendly and responsive, with representatives readily available to address inquiries and resolve potential shipping issues efficiently.

Reviews 1, 3 and 4 stars

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Philip M.
Rating: 1 out of 5
following a purchase from 29/03/2026
Doesn't taste good at all, rather bad! No effect…
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Martine V.
Rating: 4 out of 5
following a purchase from 08/03/2026
Always nice that there is a surprise in the package! Good quality of the products. Just a shame that the popups keep appearing on the website (every few seconds!) about your age and to receive emails.
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Elke B.
Rating: 3 out of 5
following a purchase from 28/01/2026
Later delivery than promised
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Julia G.
Rating: 4 out of 5
following a purchase from 23/01/2026
Good product, prompt delivery.
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Debra M.
Rating: 1 out of 5
following a purchase from 19/12/2025
It was a bad experience. I ordered from this site for the first time. Instead of shipping my order to my address, the order was routed to a pick up point 30 minutes from my address. I am a senior and walking 30 minutes from my house is not an option. Customer service lied to me and ignored my request to mail it to my house. I will never order from them again. They are not to be trusted. One star rating is required otherwise my rating would be -0- stars.
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John W.
Rating: 1 out of 5
following a purchase from 13/11/2025
Tried to tick 5 stars
Response from Cbd-certified
Hi John,
We thank you for your review, but you wrote that you've tried to tick 5 stars, but you put only 1 star.

Could you please changer your rating to allow us to validate your review?

We thank you.

Fiona
Customers Service
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catherine R.
Rating: 4 out of 5
following a purchase from 10/11/2025
only concern is the signature of the requester to go to the post office. and unfortunately I have to find the one who will replace the c so new tapes to take but still very satisfied loyal I will remain thank you
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Florian L.
Rating: 4 out of 5
following a purchase from 12/10/2025
Satisfied with the delivery time of my order, small package with two or three little gifts.
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Vanesa R.
Rating: 1 out of 5
following a purchase from 04/06/2025
I haven't received it, and the address is correct
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Nadine A.
Rating: 3 out of 5
following a purchase from 02/06/2025
I am a little more relaxed taking a 50 mg capsule morning and evening. The effect is not exceptional.
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Sabine H.
Rating: 3 out of 5
following a purchase from 28/05/2025
The process was okay and smooth. I assumed (as described on the German sales page) that the product would be SUGAR-FREE. According to the packaging, it is not! This is not great for "CBD gummies" for sleeping. The reason for purchase was - sugar-free ... hence only 3 stars. The effect ... is still to be awaited.
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Response from Cbd-certified
Hello Sabine,

I regret this incident, which was beyond our control, and thank you for your feedback.

I have just requested a change to the product sheet to clarify the sugar content.

Have a nice day!

Michaël
Customer Service
CBD-Certified.com
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John W.
Rating: 1 out of 5
following a purchase from 19/05/2025
First class service
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Karl L.
Rating: 4 out of 5
following a purchase from 08/05/2025
Customer support top, but shipping company unfortunately to slow. Therefore only 4 stars.
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Patrick L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Everything was great with Cbd-certified, but the delivery didn't go so well. It went through Belgium to Luxembourg and then it wasn't delivered home but to the relay station.
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Germana B.
Rating: 3 out of 5
following a purchase from 25/04/2025
Quite effective, but not as I hoped. Very small amount for a high price.
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Jon F.
Rating: 1 out of 5
following a purchase from 24/03/2025
The cbd gummies with THC are not legal in the UK. My order was siezed by border control and the police came to my house
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Dirk Z.
Rating: 4 out of 5
following a purchase from 24/01/2025
pleasant and helps
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Alain G.
Rating: 4 out of 5
following a purchase from 18/11/2024
Once again and although already reported, you have sent a parcel by post AGAINST SIGNATURE. As luck would have it, the letter carrier always passes by when you're not there and it's a pain to get the parcel back.
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claude D.
Rating: 4 out of 5
following a purchase from 14/10/2024
Nothing to say
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Response from Cbd-certified
Thank you for your feedback, Claude. We are delighted that you are satisfied with our site.
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Karem N.
Rating: 4 out of 5
following a purchase from 08/10/2024
Although the product is relatively good, I consider the price to be high in relation to the quality and quantity of gummies in the presentation.
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Wulf G.
Rating: 4 out of 5
following a purchase from 23/08/2024
OK packaging and nice little gifts
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Response from Cbd-certified
Thank you very much for your review, Wulf! We are delighted that you liked our packaging and we are always happy to offer small gifts to our customers. We are dedicated to providing quality products and excellent service to our customers. Please do not hesitate to contact us should you require anything in the future. Thank you again for your confidence in Cbd-Certified.com.
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Herr S.
Rating: 4 out of 5
following a purchase from 06/07/2024
Everything is fine
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Jean-Philippe R.
Rating: 4 out of 5
following a purchase from 19/06/2024
Well received serious To test the qualities of cbd over the long term
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Response from Cbd-certified
Thank you for your positive feedback, Jean-Philippe. We're delighted to hear that you're happy with our site and our products. Don't hesitate to share your long-term results with us, as they may be of interest to other people in the same situation as you. Thank you again for your trust and your 4/5 satisfaction rating!
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Maria S.
Rating: 3 out of 5
following a purchase from 05/06/2024
The ingredients of the product are very good and the smell and taste of the infusion is also very good, but it has not really made me the desired effect to fall asleep, which was the goal I was pursuing. The service was fast and the company was very friendly, they sent me free samples of other infusions.
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Herve B.
Rating: 3 out of 5
following a purchase from 24/04/2024
The contents of the package did not correspond to the order. Return to sender.
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Response from Cbd-certified
Good day to you,
We apologize for this error. We have sent you replacement products. Have a nice day.
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ESTELLE D.
Rating: 3 out of 5
following a purchase from 05/03/2024
Effective for relaxing muscles but not for muscle pain. Validated all the same.
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Response from Cbd-certified
Thank you for your feedback, ESTELLE. We are delighted to hear that you experienced the relaxing benefits of CBD on your muscles. However, we are sorry to hear that it had no effect on your muscle pain. We suggest you try other pain relief methods, such as stretching or massage, in combination with CBD for best results. We appreciate your feedback and will continue to improve our products to meet the needs of our customers. Thank you for choosing Cbd-Certified.com.
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stefano A.
Rating: 1 out of 5
following a purchase from 03/03/2024
Long time and can't figure out how to track the shipment, it's been about 10 days since the order
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Stephen E.
Rating: 4 out of 5
following a purchase from 31/12/2023
Great product, Great service.
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Gilbert R.
Rating: 4 out of 5
following a purchase from 19/12/2023
For the moment nothing to say
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Response from Cbd-certified
Thank you for your positive feedback, Gilbert. We're delighted that you're happy with our Cbd-Certified.com site. Please feel free to follow us for new CBD-related news and offers. We look forward to seeing you on our site.
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Pasquale F.
Rating: 4 out of 5
following a purchase from 28/11/2023
Excellent
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Denise R.
Rating: 4 out of 5
following a purchase from 21/11/2023
Early days, so very happy with the order and delivery process. Pretty sure the CBD is great. Generous little gift included too.
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Franck P.
Rating: 4 out of 5
following a purchase from 22/08/2023
Happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2023
I discover since qqs days the CBD, sleep and relaxation, already at the level of the muscular pains it 's really positive, to follow for the sleep I continue the treatment
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Marie-paule R.
Rating: 1 out of 5
following a purchase from 28/03/2023
this product made me feel unwell and didn't help me, either at night or during the day, to reduce the pain in my shoulders, acute pain I might add.
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Response from Cbd-certified
Hello Madam, We're sorry to hear that you didn't like the product you ordered. It's one of our best sellers, GMP laboratory-certified, and we've had a lot of very positive feedback on it. If required, you can find the product's certificate of analysis among the product photos on the website. Not everyone reacts in the same way to the same molecule. We invite you to consult your doctor to find a solution best suited to your situation. We thank you and remain at your disposal. CBD-Certified.com Customer Service
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Ghislaine, A.
Rating: 4 out of 5
following a purchase from 25/01/2023
From ordering to delivery, it's perfect, and it's impressively effective! Just a little booklet inside to explain potential side effects and contraindications.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Good product, but why isn't the CBD percentage indicated on the box or bottle?
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laure
Rating: 4 out of 5
following a purchase from 30/11/2022
Package received quicklyProducts conform to the order, I appreciated the surprises enclosed :) and the quality seems to be up to scratchA small downside: having ordered 2 discovery packs as gifts, I regret that there was no explanatory flyer as it was intended for non-experts.I had to download and print the very well done document on the site.
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Response from Cbd-certified
Thank you for your encouraging comment. We select our products with great care. We hope that the products you have received are suitable and meet your needs. We have taken into account your wise remark concerning the Discovery Pack. See you soon, Magali. CBD Certified
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Saujot E.
Rating: 4 out of 5
following a purchase from 07/12/2022
it's too early to give an opinion.
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Christophe G.
Rating: 4 out of 5
following a purchase from 03/12/2022
GOOD PRODUCT WORKS
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Marie B.
Rating: 4 out of 5
following a purchase from 13/11/2022
For my first use, it was very effective, at least for me. It helped me sleep through the night.
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