9.7/10
★★★★★
based on 449 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

It was a bad experience. I ordered from this site for the first time. Instead of shipping my order to my address, the order was routed to a pick up point 30 minutes from my address. I am a senior and walking 30 minutes from my house is not an option. Customer service lied to me and ignored my request to mail it to my house. I will never order from them again. They are not to be trusted. One star rating is required otherwise my rating would be -0- stars.

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Debra M.
purchased on 19/12/2025
1 /5
★☆☆☆☆

Tried to tick 5 stars

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John W.
purchased on 13/11/2025
Answer from Cbd-certified
Hi John,
We thank you for your review, but you wrote that you've tried to tick 5 stars, but you put only 1 star.

Could you please changer your rating to allow us to validate your review?

We thank you.

Fiona
Customers Service
1 /5
★☆☆☆☆

I haven't received it, and the address is correct

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Vanesa R.
purchased on 04/06/2025
Translated review
1 /5
★☆☆☆☆

First class service

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John W.
purchased on 19/05/2025
1 /5
★☆☆☆☆

The cbd gummies with THC are not legal in the UK. My order was siezed by border control and the police came to my house

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Jon F.
purchased on 24/03/2025
1 /5
★☆☆☆☆

Long time and can't figure out how to track the shipment, it's been about 10 days since the order

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Stefano A.
purchased on 03/03/2024
Translated review
1 /5
★☆☆☆☆

This product made me feel unwell and didn't help me, either at night or during the day, to reduce the pain in my shoulders, acute pain I might add.

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Marie-paule R.
purchased on 28/03/2023
Translated review
Answer from Cbd-certified
Hello Madam, We're sorry to hear that you didn't like the product you ordered. It's one of our best sellers, GMP laboratory-certified, and we've had a lot of very positive feedback on it. If required, you can find the product's certificate of analysis among the product photos on the website. Not everyone reacts in the same way to the same molecule. We invite you to consult your doctor to find a solution best suited to your situation. We thank you and remain at your disposal. CBD-Certified.com Customer Service