Customer reviews of CBDOO

Hello Stéphane,

We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We have also tried to contact you to discuss with you and find a solution that may satisfy you.

However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce a psychoactive effect or a 'high' effect.

Once again, our apologies for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Jérôme,

We are sorry that the taste of the product did not meet your expectations. Tastes and preferences being very personal, some references may indeed not suit everyone.

Fortunately, we offer different varieties and references with very different aromatic profiles, some of which are particularly appreciated for their stronger and more indulgent flavors.
We have also tried to contact you to discuss with you and propose a solution.
Do not hesitate to contact us directly: we will be happy to advise you and guide you towards a tastier reference that better matches your preferences.

CBDOO

Hello Mario,

We are sincerely sorry that the quality of your order did not meet your expectations. We completely understand your disappointment and regret not being able to satisfy you this time.
We have also attempted to contact you in order to discuss directly with you and find a suitable solution together.
It is also possible that the chosen products simply do not meet your quality expectations. We offer on our site a selection of more premium references, including ranges and CBD flowers of superior quality, which might suit you better.
Do not hesitate to get back to us so that we can personally advise you and guide you towards the products best suited to your expectations.
Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

Hello Cédric,
We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We actually tried to contact you to discuss with you and find a solution that could satisfy you.
However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce a psychoactive effect or a 'high' effect.

Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Hervé
,
We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We actually tried to contact you to discuss with you and find a solution that could satisfy you.
However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce a psychoactive effect or a 'high' effect.

Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Meltem,

We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We have actually tried to contact you in order to discuss with you and find a solution that could satisfy you.
However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce any psychoactive effect or a 'high' effect.

Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Emmy,

We sincerely apologize that the quality of your order did not meet your expectations. We completely understand your disappointment and regret that we were unable to satisfy you this time.
We actually tried to contact you to discuss directly with you and find a suitable solution together.
It is also possible that the chosen products simply do not meet your expectations in terms of quality. We offer on our site a selection of more premium references, including ranges and CBD flowers of superior quality, which might suit you better.
Do not hesitate to get back to us so that we can personally advise you and guide you towards the products best suited to your expectations.
Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Jérémy,

We are sorry that the taste of the product did not meet your expectations. Tastes and preferences are very personal, and some references may indeed not suit everyone.

Fortunately, we offer different varieties and references with very different aromatic profiles, some of which are particularly appreciated for their stronger and more indulgent flavors.
We have also tried to contact you to discuss and offer you a solution.
Please feel free to contact us directly: we will be happy to advise you and guide you towards a tastier reference that better matches your preferences.

CBDOO

Hello Michiel,

Thank you for your feedback.

A small clarification: you ordered the Small Bud Shiva Haze, a range specifically composed of small buds as indicated in its name, it is offered at a reduced price for this reason. The reduced size of the buds is therefore normal and indicated in the product description.

Regarding the wood (you are probably referring to twigs), please know that we carry out careful manicuring on all our products and that we do not sell any batch with twigs. The slightly leafier batches are explicitly indicated in the clearance range but this does not concern your order. However, it can happen that the buds break during transport, revealing more stems upon receipt. That is why we would have liked to discuss this with you to understand what happened.

We always strive to make 100% of our customers satisfied, which is why we have tried to contact you several times. Please do not hesitate to reach out to us via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Vincent,
Thank you very much for your detailed feedback.

We are delighted that the Ice O Lator Hash fully satisfies you; regarding the Malana Cream, we are confident that it will charm you, it is one of our most appreciated resins.

However, we are sorry that the shatter did not meet your expectations. To be honest, it is a concentrated product on clearance at a reduced price. As you know, we can send samples to compensate for the product you do not like ;)

Do not hesitate to contact us again via chat, phone, SMS, email, or on social media, we will be happy to guide you towards the references that best match your preferences.

Best regards,
The CBDOO team

Hello Linda,

Thank you for taking the time to share your feedback.

We are sorry that the Super Royal Haze seemed too dry to you. For your information, it is one of our best-selling varieties that receives a lot of positive feedback; therefore, it is unlikely that the quality of the batch is to blame. However, transportation and storage conditions (heat, dry air) can dry out the flowers after shipping. We understand that everyone has different tastes and preferences, and we strive to satisfy all our customers.

We would have liked to offer you this solution directly. We tried to reach you to find an arrangement. Please feel free to contact us again via chat, phone, SMS, email, or social media: we would be happy to offer you a commercial gesture.

Best regards,
The CBDOO team

Hello Jason,

Thank you for taking the time to leave a review.

We would have liked to know a little more about your experience in order to better understand what did not fully meet your expectations. Your satisfaction is our priority; for your information, we tried to contact you to find a solution, unfortunately without success.

Please feel free to contact us again via chat, phone, SMS, email, or on social media, we would be happy to talk with you and offer you a commercial gesture.

Best regards,
The CBDOO team

Hello David,

Thank you for taking the time to leave your feedback. We are sincerely sorry that the quality did not meet your expectations.

We conduct a strict selection of our flowers and resins and only offer the best batches for sale. Could you tell us more about what did not convince you? With nearly 100 different varieties in our shop, we are confident that we can find a product that suits you.

We always strive to make 100% of our customers satisfied, which is why we have tried to contact you several times. Please feel free to reach out to us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Joffrey,
Thank you very much for your feedback,

We understand that by ordering only one variety, it may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Nath,
Thank you for your feedback. We understand that tastes and expectations in terms of potency can vary from person to person. If you want more potent products, we can recommend our hydroponic range. For your information, this remains CBD, which consequently offers mild effects.

We always strive to make 100% of our customers satisfied, feel free to contact us again via chat, phone, SMS, email, or on social media, we will be happy to guide you towards products better suited to your preferences.

Best regards,
The CBDOO team

Hello Laurence,

Thank you for taking the time to share your feedback. The effects of products can vary depending on many factors, such as the method of consumption or individual sensitivity. What works very well for some may be more subtle for others.

Regarding the fact that the Cali Kush makes you cough, have you considered vaporizing it?

We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a goodwill gesture.

Our priority is the satisfaction of our customers, do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Bonjour Larissa,

Merci d'avoir pris le temps de partager votre avis. Nous sommes sincèrement navrés que les fleurs et l'huile n'aient pas répondu à vos attentes.

Les effets des produits peuvent varier en fonction de nombreux facteurs, tels que la sensibilité individuelle ou la méthode de consommation. Nous sommes persuadés qu'avec près de 100 variétés différentes sur notre boutique, nous pourrions trouver des produits qui vous correspondent mieux.
Nous avons tenté de vous contacter à plusieurs reprises afin de vous proposer une solution. Notre priorité est votre satisfaction, n'hésitez pas à nous recontacter par chat, téléphone, SMS, mail ou sur les réseaux sociaux.

Bien à vous,
L'équipe CBDOO

Hello Charlotte,

we are sincerely sorry to learn that your experience did not meet your expectations.
We tried to contact you to find a solution to remedy your dissatisfaction but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are available if you wish to discuss further, you can reach us at any time, contact us by chat, phone, sms, email

Best regards
The CBDOO team

Hello Bruno,
Thank you for your feedback. We are delighted that you enjoyed the taste, even though we would have liked to convince you more! With over 80 varieties in our shop, we are confident that some might surprise you.

For your information, we tried to contact you to find a solution (commercial gesture or sending a premium sample).

Feel free to contact us via chat, phone, SMS, email, or on social media, we will be happy to guide you towards references that match your preferences.

Best regards,
The CBDOO team

Hello Greg,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations.

Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that everyone's tastes and preferences are different. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you, particularly the hydroponic range.

For your information, we tried to contact you to find a solution (refund of order or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Jerome,

Thank you for your honesty. We are sincerely sorry to read that this experience did not meet your expectations.

We want to find a solution.

I have tried to contact you multiple times following our brief phone conversation (you were at work at that time), but I have not been able to reach you since then.
It seems that you only ordered one variety: the G13 Haze. With over 100 varieties in our catalog, it sometimes happens that you don't hit the right one on the first try. Apparently, this flower was too light for you and did not match your sensitivity. Your feelings are what matter most, and we completely understand that.
We certainly do not want you to be left with a failure. As briefly mentioned on the phone, we are giving you the choice between two solutions to make things right:
1. A free exchange for a higher range: We will select a more powerful and better-suited variety for you.
2. A full refund of your order.

Could you please contact me by phone or message to confirm the solution that suits you best?
Hoping to be able to talk with you soon,
The CBDOO team

Hello Frédéric,

Thank you for taking the time to give us your feedback on all of your products. We completely understand your feelings.
We have noted that you are a "long-time consumer". Indeed, the products in your order (such as the Creamy OG CBG or the Cheesy Iceolator) are chosen for their aromatic finesse, but CBG offers a very subtle effect that may go unnoticed for a connoisseur used to more pronounced sensations.

At CBDOO, we never leave a customer with mixed feelings. That is why, as part of our "100% Satisfied" guarantee, we have tried to reach you more than 15 times by phone to offer you a solution.

Among our 100 different references, some references might suit you better. Would you agree to a free exchange of your order for more intense products (Premium / Hydro range; more intense resins)?

Since we have not been able to reach you by phone, we invite you to contact us directly at 06 70 73 89 02 or by email. We really want to turn this "meh" experience into a heartwarming discovery.

Hoping to be able to exchange with you soon,
The CBDOO team

Hello Tybaud,
Thank you for taking the time to share your feelings. We are sincerely sorry to read that the quality did not meet your standards.

We have noted that your order was exclusively for the 3X FILTERED CBN. This is a product with a very specific profile that does not always suit all palates, as tastes and expectations regarding textures and aromas are very personal.

However, at CBDOO, your satisfaction comes before anything else. We tried to reach you by phone to find an immediate solution, but we were unable to contact you. We want to offer you a solution.
As stated in our commitments, we apply a "100% Satisfied" guarantee.

With over 100 different products, we offer a wide range to satisfy all profiles: from the "small budget" (for those looking for the lowest price) to the "high quality" (our hydroponic range, more expensive but of superior quality). It is possible that the chosen product does not correspond to the range you were hoping for.

This is precisely why we exchange any product that does not suit you for free.

We do not want you to remain with this negative impression.
Since we were unable to reach you by phone, we invite you to contact us directly at 06 70 73 89 02 or by email. We really want you to be satisfied and we would like to find the ideal solution with you.

Hoping to be able to talk with you soon,
The CBDOO team

Hello Dominic,
Thank you for your feedback.

We apply a minimum order of 30 € because below this amount, most of our products are not profitable (preparation, packaging, logistics). This allows us to maintain a responsive and quality service, especially in case of unforeseen events (e.g. delivery issues), where we implement quick solutions such as resending orders for example.

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Jean Paul,
Thank you for your feedback,

The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you want more powerful CBD products, we can recommend our hydroponic range.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.

Best regards,
The CBDOO team

Hello Mickael,
Thank you very much for your feedback,

We understand that by ordering only one variety, it may not suit everyone as tastes and preferences vary greatly. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Abdelkader,
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you again to better understand your dissatisfaction and address it, but we have not received a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Hakim,
Thank you very much for your feedback,

We understand that when ordering a variety, it may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Laura,
Thank you very much for your feedback,

We understand that tastes can vary, but it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.

To be honest, we are quite surprised; we confirm that several of the products you ordered are best sellers (OG Kush, G13 Haze, Hydroponic Zombie Kush) and receive a lot of positive reviews, which cannot be the case if the products have no taste. However, we understand that tastes and colors differ for everyone.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Charlotte,

Thank you for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations. Your satisfaction is essential to us. Please feel free to contact us to discuss and see how we can improve your experience with CBDOO.

Best regards,
The CBDOO team

Hello Julien,
Thank you very much for your comment,
It is normal that with several dozen different varieties in our shop, preferences in terms of taste vary from one user to another.

We carry out a drastic selection of our flowers and resins and we only offer the best batches for sale (in terms of quality and price). It is this hard work that allows us to generally receive excellent feedback.

However, we understand that by ordering a few varieties, they may not suit everyone as tastes and preferences differ from person to person. We also add that our products are not for smoking but for infusing.

That is why we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.

Best regards,
The CBDOO team

Hello Nadia,
Thank you for your feedback,

Regarding your comment about the products, we would like to clarify a few points. First of all, we apologize that they caused you tingling sensations; to be honest, this is not the type of feedback we are used to receiving. Did you spray the products?

The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity. Also, we would like to remind you that our products are not medications and have no medical purpose. If you are using other medications concurrently, we always recommend asking your treating physician if the use of CBD is permitted based on the medications used.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social media; we remain entirely at your disposal.

Best regards,
The CBDOO team

Hello Mrs. Sassi,

Thank you for your orders. Don't hesitate to give us feedback after you have tasted it :)

Best regards,
The CBDOO team

Dear Patrick,

Thank you very much for your feedback regarding your recent experience with CBDOO. We are glad to hear that the delivery was quick and neat, but we are sorry that the quality of the CBD did not meet your expectations. We will discuss your comments internally to further improve our products.

Hello Mr. Boukherma.

For almost a year now, you have been flooding us with negative reviews. Each time you claim to be very disappointed with our products, stating that you will never order again.

Since the last review posted on March 31 where you mentioned "I threw everything away and no longer recommend," you have placed 7 different orders. A priori, you are satisfied with our store since you are reordering, but it is impossible to contact you so that we can find a solution that would suit you.

If you decide to change your mind, we invite you to contact us directly via chat, phone, SMS, email, or on social media. We are convinced that we can find a solution that meets your requests.

Best regards,
The CBDOO team

Hello Sylvain,
Thank you for taking the time to share your feelings. We are sincerely sorry that our products did not meet your expectations.

However, to be honest with you, we are surprised by your opinion. The Cream you received on July 2nd is part of the same batch as your orders from May 13th and 23rd; it was exactly the same product. If a product does not suit you in the future, do not hesitate to contact us again so that we can find a solution that works for you directly.

We are also surprised by the mention "Aside from 2 resins that are correct, the rest has no value in terms of smell, fragrance, and taste...". You have placed numerous orders since the beginning of this year, and we greatly appreciate that, but you have recommended more than 2 different resins (Ice O Lator Hash, Supreme 50%, Original Afghan, Malana Cream) several times. We understand that when ordering several resins, they may not suit everyone as tastes and preferences vary, which is why we offer nearly 20 different ones.

For your information, we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, which is why we invite you to contact us directly via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.

Best regards,
The CBDOO team

Hello Natahel,

Thank you for taking the time to share your feelings.
For your information, we always perform a meticulous manicure to offer our clients quality products without visible stems.

Unfortunately, during transport, it sometimes happens that the buds break slightly. Unfortunately, this makes more stems appear on your side when opening the bag.

We have tried to contact you to find a solution.

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

600 Hello Federico,
Thank you for your feedback,
We are sorry if the products received seemed too dark to you. We do our best to offer a wide range of different products in our store, while providing lighter varieties than others. If you are looking for flowers of a bright light green, we recommend the hydroponic range.

For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team