English 
C
Rating: 4 out of 5
You're good and fast
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Customer reviews of CBDOO
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 986 published reviews
Summary of reviews
CBDOO stands out for consistent product quality and fast, reliable delivery, with many customers noting same-day or 24-hour turnaround and discreet shipping. The store also earns strong praise for attentive customer service, generous promotions and gifts with orders, and a close, responsive relationship that makes shoppers feel valued. Variety and aroma are frequently highlighted, with customers enjoying diverse flower and resin options and favorable flavor profiles. Overall, shoppers repeatedly describe a positive experience marked by dependable quality, prompt delivery, and supportive service.
Reviews 1, 2, 3 and 4 stars
Reset filtersL
Rating: 2 out of 5
Pouca qualidade nas flores, e o óleo sem algum efeito. Esperava mais!
Response from CBDOO
Bonjour Larissa,
Merci d'avoir pris le temps de partager votre avis. Nous sommes sincèrement navrés que les fleurs et l'huile n'aient pas répondu à vos attentes.
Les effets des produits peuvent varier en fonction de nombreux facteurs, tels que la sensibilité individuelle ou la méthode de consommation. Nous sommes persuadés qu'avec près de 100 variétés différentes sur notre boutique, nous pourrions trouver des produits qui vous correspondent mieux.
Nous avons tenté de vous contacter à plusieurs reprises afin de vous proposer une solution. Notre priorité est votre satisfaction, n'hésitez pas à nous recontacter par chat, téléphone, SMS, mail ou sur les réseaux sociaux.
Bien à vous,
L'équipe CBDOO
Merci d'avoir pris le temps de partager votre avis. Nous sommes sincèrement navrés que les fleurs et l'huile n'aient pas répondu à vos attentes.
Les effets des produits peuvent varier en fonction de nombreux facteurs, tels que la sensibilité individuelle ou la méthode de consommation. Nous sommes persuadés qu'avec près de 100 variétés différentes sur notre boutique, nous pourrions trouver des produits qui vous correspondent mieux.
Nous avons tenté de vous contacter à plusieurs reprises afin de vous proposer une solution. Notre priorité est votre satisfaction, n'hésitez pas à nous recontacter par chat, téléphone, SMS, mail ou sur les réseaux sociaux.
Bien à vous,
L'équipe CBDOO
J
Rating: 4 out of 5
Very good
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O
Rating: 4 out of 5
Very well
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D
Rating: 4 out of 5
Yes well received but 5 days before receiving it when it was said 2 days. Too bad but otherwise quality product
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F
Rating: 4 out of 5
Great purchase
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C
Rating: 1 out of 5
No, not satisfied at all
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Response from CBDOO
Hello Charlotte,
we are sincerely sorry to learn that your experience did not meet your expectations.
We tried to contact you to find a solution to remedy your dissatisfaction but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are available if you wish to discuss further, you can reach us at any time, contact us by chat, phone, sms, email
Best regards
The CBDOO team
we are sincerely sorry to learn that your experience did not meet your expectations.
We tried to contact you to find a solution to remedy your dissatisfaction but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are available if you wish to discuss further, you can reach us at any time, contact us by chat, phone, sms, email
Best regards
The CBDOO team
B
Rating: 3 out of 5
Good but I've had better ones at my tobacconist
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Response from CBDOO
Hello Bruno,
Thank you for your feedback. We are delighted that you enjoyed the taste, even though we would have liked to convince you more! With over 80 varieties in our shop, we are confident that some might surprise you.
For your information, we tried to contact you to find a solution (commercial gesture or sending a premium sample).
Feel free to contact us via chat, phone, SMS, email, or on social media, we will be happy to guide you towards references that match your preferences.
Best regards,
The CBDOO team
Thank you for your feedback. We are delighted that you enjoyed the taste, even though we would have liked to convince you more! With over 80 varieties in our shop, we are confident that some might surprise you.
For your information, we tried to contact you to find a solution (commercial gesture or sending a premium sample).
Feel free to contact us via chat, phone, SMS, email, or on social media, we will be happy to guide you towards references that match your preferences.
Best regards,
The CBDOO team
A
Rating: 4 out of 5
Despite an error with the gift, the customer service is still very nice
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J
Rating: 4 out of 5
Good quick reception and very cordial email exchanges after a small mistake
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S
Rating: 4 out of 5
Very good products, like the prices. A responsive, friendly, and competent customer service. Fast delivery.
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O
Rating: 4 out of 5
Delivery expected in 24 hours but I received it 48 hours later... even though I was asked to choose a paid delivery method which was not respected during delivery... if it's a very good product I recommend
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G
Rating: 2 out of 5
Really disappointed, might as well take some hay.
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Response from CBDOO
Hello Greg,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that everyone's tastes and preferences are different. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you, particularly the hydroponic range.
For your information, we tried to contact you to find a solution (refund of order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that everyone's tastes and preferences are different. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you, particularly the hydroponic range.
For your information, we tried to contact you to find a solution (refund of order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
E
Rating: 4 out of 5
Hello, I really need a high concentration CBD oil to soothe my joint and muscle pain: my back, neck, shoulders, arms, and wrists are in need of some relief. I can only consume CBD in oil form, as I do not smoke. If the plant can be taken in ways other than smoked, could you explain the other methods of ingestion? Best regards.
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J
Rating: 1 out of 5
Honestly useless, no calming effect, I am really disappointed
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Response from CBDOO
Hello Jerome,
Thank you for your honesty. We are sincerely sorry to read that this experience did not meet your expectations.
We want to find a solution.
I have tried to contact you multiple times following our brief phone conversation (you were at work at that time), but I have not been able to reach you since then.
It seems that you only ordered one variety: the G13 Haze. With over 100 varieties in our catalog, it sometimes happens that you don't hit the right one on the first try. Apparently, this flower was too light for you and did not match your sensitivity. Your feelings are what matter most, and we completely understand that.
We certainly do not want you to be left with a failure. As briefly mentioned on the phone, we are giving you the choice between two solutions to make things right:
1. A free exchange for a higher range: We will select a more powerful and better-suited variety for you.
2. A full refund of your order.
Could you please contact me by phone or message to confirm the solution that suits you best?
Hoping to be able to talk with you soon,
The CBDOO team
Thank you for your honesty. We are sincerely sorry to read that this experience did not meet your expectations.
We want to find a solution.
I have tried to contact you multiple times following our brief phone conversation (you were at work at that time), but I have not been able to reach you since then.
It seems that you only ordered one variety: the G13 Haze. With over 100 varieties in our catalog, it sometimes happens that you don't hit the right one on the first try. Apparently, this flower was too light for you and did not match your sensitivity. Your feelings are what matter most, and we completely understand that.
We certainly do not want you to be left with a failure. As briefly mentioned on the phone, we are giving you the choice between two solutions to make things right:
1. A free exchange for a higher range: We will select a more powerful and better-suited variety for you.
2. A full refund of your order.
Could you please contact me by phone or message to confirm the solution that suits you best?
Hoping to be able to talk with you soon,
The CBDOO team
F
Rating: 4 out of 5
One of the best quality/price ratios
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K
Rating: 4 out of 5
I will admit that it is not really my habit to buy online. And well, you made me change my mind. Delighted with both the speed and the item received, well-packaged and clean. Thank you again, now you are in my favorites. Best regards. A delighted customer.
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N
Rating: 4 out of 5
Good but I didn't receive the 10g of small bud offered that I requested since I am a loyal customer
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F
Rating: 1 out of 5
Boff boff !
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Response from CBDOO
Hello Frédéric,
Thank you for taking the time to give us your feedback on all of your products. We completely understand your feelings.
We have noted that you are a "long-time consumer". Indeed, the products in your order (such as the Creamy OG CBG or the Cheesy Iceolator) are chosen for their aromatic finesse, but CBG offers a very subtle effect that may go unnoticed for a connoisseur used to more pronounced sensations.
At CBDOO, we never leave a customer with mixed feelings. That is why, as part of our "100% Satisfied" guarantee, we have tried to reach you more than 15 times by phone to offer you a solution.
Among our 100 different references, some references might suit you better. Would you agree to a free exchange of your order for more intense products (Premium / Hydro range; more intense resins)?
Since we have not been able to reach you by phone, we invite you to contact us directly at 06 70 73 89 02 or by email. We really want to turn this "meh" experience into a heartwarming discovery.
Hoping to be able to exchange with you soon,
The CBDOO team
Thank you for taking the time to give us your feedback on all of your products. We completely understand your feelings.
We have noted that you are a "long-time consumer". Indeed, the products in your order (such as the Creamy OG CBG or the Cheesy Iceolator) are chosen for their aromatic finesse, but CBG offers a very subtle effect that may go unnoticed for a connoisseur used to more pronounced sensations.
At CBDOO, we never leave a customer with mixed feelings. That is why, as part of our "100% Satisfied" guarantee, we have tried to reach you more than 15 times by phone to offer you a solution.
Among our 100 different references, some references might suit you better. Would you agree to a free exchange of your order for more intense products (Premium / Hydro range; more intense resins)?
Since we have not been able to reach you by phone, we invite you to contact us directly at 06 70 73 89 02 or by email. We really want to turn this "meh" experience into a heartwarming discovery.
Hoping to be able to exchange with you soon,
The CBDOO team
M
Rating: 4 out of 5
Relieves and calms my joint pain, however a bit too many branches
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S
Rating: 4 out of 5
Very good products but really too expensive.
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T
Rating: 1 out of 5
Not the described quality
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Response from CBDOO
Hello Tybaud,
Thank you for taking the time to share your feelings. We are sincerely sorry to read that the quality did not meet your standards.
We have noted that your order was exclusively for the 3X FILTERED CBN. This is a product with a very specific profile that does not always suit all palates, as tastes and expectations regarding textures and aromas are very personal.
However, at CBDOO, your satisfaction comes before anything else. We tried to reach you by phone to find an immediate solution, but we were unable to contact you. We want to offer you a solution.
As stated in our commitments, we apply a "100% Satisfied" guarantee.
With over 100 different products, we offer a wide range to satisfy all profiles: from the "small budget" (for those looking for the lowest price) to the "high quality" (our hydroponic range, more expensive but of superior quality). It is possible that the chosen product does not correspond to the range you were hoping for.
This is precisely why we exchange any product that does not suit you for free.
We do not want you to remain with this negative impression.
Since we were unable to reach you by phone, we invite you to contact us directly at 06 70 73 89 02 or by email. We really want you to be satisfied and we would like to find the ideal solution with you.
Hoping to be able to talk with you soon,
The CBDOO team
Thank you for taking the time to share your feelings. We are sincerely sorry to read that the quality did not meet your standards.
We have noted that your order was exclusively for the 3X FILTERED CBN. This is a product with a very specific profile that does not always suit all palates, as tastes and expectations regarding textures and aromas are very personal.
However, at CBDOO, your satisfaction comes before anything else. We tried to reach you by phone to find an immediate solution, but we were unable to contact you. We want to offer you a solution.
As stated in our commitments, we apply a "100% Satisfied" guarantee.
With over 100 different products, we offer a wide range to satisfy all profiles: from the "small budget" (for those looking for the lowest price) to the "high quality" (our hydroponic range, more expensive but of superior quality). It is possible that the chosen product does not correspond to the range you were hoping for.
This is precisely why we exchange any product that does not suit you for free.
We do not want you to remain with this negative impression.
Since we were unable to reach you by phone, we invite you to contact us directly at 06 70 73 89 02 or by email. We really want you to be satisfied and we would like to find the ideal solution with you.
Hoping to be able to talk with you soon,
The CBDOO team
T
Rating: 4 out of 5
Not bad I would have liked to remove my reviews on the site because without meaning to I left my email address as a nickname
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D
Rating: 3 out of 5
Top and fast order, the only downside is that from the second order onwards, we are asked for a minimum purchase of 30€, it's a shame.
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Response from CBDOO
Hello Dominic,
Thank you for your feedback.
We apply a minimum order of 30 € because below this amount, most of our products are not profitable (preparation, packaging, logistics). This allows us to maintain a responsive and quality service, especially in case of unforeseen events (e.g. delivery issues), where we implement quick solutions such as resending orders for example.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback.
We apply a minimum order of 30 € because below this amount, most of our products are not profitable (preparation, packaging, logistics). This allows us to maintain a responsive and quality service, especially in case of unforeseen events (e.g. delivery issues), where we implement quick solutions such as resending orders for example.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
C
Rating: 4 out of 5
Pleasantly surprised
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G
Rating: 4 out of 5
Ultra-competitive prices for a quality that meets expectations. One criticism, however: too many branches in the flowers
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J
Rating: 2 out of 5
I don't feel the slightest sensation of relaxation!
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Response from CBDOO
Hello Jean Paul,
Thank you for your feedback,
The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you want more powerful CBD products, we can recommend our hydroponic range.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you for your feedback,
The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you want more powerful CBD products, we can recommend our hydroponic range.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
D
Rating: 4 out of 5
Very good product, I recommend
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S
Rating: 4 out of 5
Great! Quality weed with an excellent taste. Delivered on time (4 days excluding weekends for me, since I ordered on a Wednesday, I was delivered on Tuesday. So I recommend ordering on Monday) with a tracking number. Plus, a small gift is included with the package.
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M
Rating: 1 out of 5
I don't like it
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Response from CBDOO
Hello Mickael,
Thank you very much for your feedback,
We understand that by ordering only one variety, it may not suit everyone as tastes and preferences vary greatly. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
Thank you very much for your feedback,
We understand that by ordering only one variety, it may not suit everyone as tastes and preferences vary greatly. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
A
Rating: 1 out of 5
Null
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Response from CBDOO
Hello Abdelkader,
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you again to better understand your dissatisfaction and address it, but we have not received a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you again to better understand your dissatisfaction and address it, but we have not received a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
S
Rating: 4 out of 5
Good site but the quality is not consistent and it's very detrimental when you take 20 grams of such a good resin once and mediocre the next time. I accept that there can be a slight difference but there are limits.
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H
Rating: 3 out of 5
Hello, Fast delivery but the product did not satisfy me. I did not like the taste. I was expecting a product whose taste was closer to what I used to smoke. Best regards
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Response from CBDOO
Hello Hakim,
Thank you very much for your feedback,
We understand that when ordering a variety, it may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
Thank you very much for your feedback,
We understand that when ordering a variety, it may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
D
Rating: 4 out of 5
Very satisfied
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L
Rating: 2 out of 5
I've had better. Visual level is okay, but taste-wise it's not it.
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Response from CBDOO
Hello Laura,
Thank you very much for your feedback,
We understand that tastes can vary, but it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
To be honest, we are quite surprised; we confirm that several of the products you ordered are best sellers (OG Kush, G13 Haze, Hydroponic Zombie Kush) and receive a lot of positive reviews, which cannot be the case if the products have no taste. However, we understand that tastes and colors differ for everyone.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
Thank you very much for your feedback,
We understand that tastes can vary, but it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
To be honest, we are quite surprised; we confirm that several of the products you ordered are best sellers (OG Kush, G13 Haze, Hydroponic Zombie Kush) and receive a lot of positive reviews, which cannot be the case if the products have no taste. However, we understand that tastes and colors differ for everyone.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, do not hesitate to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
S
Rating: 2 out of 5
Products conforming in appearance, taste, and smell but very very high effects see nonexistent. Very disappointed.
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Response from CBDOO
Hello Stephane,
Thank you for your feedback,
Regarding your comment on the products, we would like to provide some clarifications.
The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you are looking for more potent CBD products, we can recommend our hydroponic range. For your information, this remains CBD, which consequently offers mild effects.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you for your feedback,
Regarding your comment on the products, we would like to provide some clarifications.
The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you are looking for more potent CBD products, we can recommend our hydroponic range. For your information, this remains CBD, which consequently offers mild effects.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
C
Rating: 2 out of 5
The heads are too dry. Did not feel the desired effect. Not particularly satisfied.
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Response from CBDOO
Hello Charlotte,
Thank you for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations. Your satisfaction is essential to us. Please feel free to contact us to discuss and see how we can improve your experience with CBDOO.
Best regards,
The CBDOO team
Thank you for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations. Your satisfaction is essential to us. Please feel free to contact us to discuss and see how we can improve your experience with CBDOO.
Best regards,
The CBDOO team
M
Rating: 4 out of 5
The flowers are of good quality. Manicure, drying, and curing are done with care. The team is attentive and has good responsiveness.
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W
Rating: 4 out of 5
Well packaged, taste is good. Just delivery did not receive notification.
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J
Rating: 3 out of 5
A few orders placed on this site and each time, despite some fairly qualitative references, (mostly hydro flowers, which remain the most expensive) the rest of the indoor flowers are, for some, not bad at all, but the quality standard is not always the same.. Which is quite a shame.. Unfortunately for other references, despite the very attractive prices, the flowers are of rather poor quality. See for one in particular, just set aside impossible to smoke. But generally speaking, interesting site regarding the wide choice offered.
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Response from CBDOO
Hello Julien,
Thank you very much for your comment,
It is normal that with several dozen different varieties in our shop, preferences in terms of taste vary from one user to another.
We carry out a drastic selection of our flowers and resins and we only offer the best batches for sale (in terms of quality and price). It is this hard work that allows us to generally receive excellent feedback.
However, we understand that by ordering a few varieties, they may not suit everyone as tastes and preferences differ from person to person. We also add that our products are not for smoking but for infusing.
That is why we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.
Best regards,
The CBDOO team
Thank you very much for your comment,
It is normal that with several dozen different varieties in our shop, preferences in terms of taste vary from one user to another.
We carry out a drastic selection of our flowers and resins and we only offer the best batches for sale (in terms of quality and price). It is this hard work that allows us to generally receive excellent feedback.
However, we understand that by ordering a few varieties, they may not suit everyone as tastes and preferences differ from person to person. We also add that our products are not for smoking but for infusing.
That is why we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.
Best regards,
The CBDOO team