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H
Rating: 4 out of 5
Very good
Translated reviews
Customer reviews of CBDOO
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 110 published reviews
Summary of reviews
CBDOO is consistently praised for reliable, fast delivery and a wide range of clearly described products, with many customers noting delivery times, 24-hour or next-day delivery, and careful packaging that protects items. The store earns repeatedly positive remarks for attentive, knowledgeable customer service, easy order processing, helpful follow-up, and friendly, professional support that makes purchases smooth. Product quality is highlighted through mentions of high-quality, fresh CBD flower, quality-checked items, and consistent satisfaction with purchases across years, including favorable pricing and occasional added gifts. Overall, customers describe a dependable shopping experience with strong reliability, transparent product information, and satisfactory after-sales care.
Reviews 1, 2, 3 and 4 stars
Reset filtersF
Rating: 3 out of 5
I have tried better but also worse
Translated reviews
Response from CBDOO
Dear Filippo,
Thank you for your feedback. We are pleased to know that you appreciated some aspects of our products, although we are sorry that your experience was not completely satisfactory. Our goal is to continuously improve and your opinion is valuable to us. We hope to positively surprise you in the future.
Best regards,
The CBDOO team
Thank you for your feedback. We are pleased to know that you appreciated some aspects of our products, although we are sorry that your experience was not completely satisfactory. Our goal is to continuously improve and your opinion is valuable to us. We hope to positively surprise you in the future.
Best regards,
The CBDOO team
G
Rating: 3 out of 5
Average quality product, very well packaged, discreet and small gift.
Translated reviews
Response from CBDOO
Hello Guillaume,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that by ordering a few varieties, they may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we have tried to contact you to find a solution (refund of the order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that by ordering a few varieties, they may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we have tried to contact you to find a solution (refund of the order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
T
Rating: 2 out of 5
I don't like the quality of the products, little effect, heavy in the mouth, maybe too much chemical treatment on the flowers.
Translated reviews
Response from CBDOO
Hello Thibaut,
Thank you for taking the time to share your feelings. Your feedback surprises us even more since all of our products are made from 100% natural ingredients, without any chemical treatment added to the flowers.
The effects of the molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. Regarding CBD, it is quite normal to feel little effect, as it only provides a slight relaxation.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied. Furthermore, we would like to add that you have placed another order in the meantime; why reorder if you are not satisfied with our products?
Best regards,
The CBDOO team
Thank you for taking the time to share your feelings. Your feedback surprises us even more since all of our products are made from 100% natural ingredients, without any chemical treatment added to the flowers.
The effects of the molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. Regarding CBD, it is quite normal to feel little effect, as it only provides a slight relaxation.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied. Furthermore, we would like to add that you have placed another order in the meantime; why reorder if you are not satisfied with our products?
Best regards,
The CBDOO team
M
Rating: 1 out of 5
Bad experience.
Translated reviews
Response from CBDOO
Hello Manson,
Thank you for your feedback,
Could you please tell us why you had a bad experience? We are looking to understand all feedback from each customer.
We have tried to reach you several times to understand what did not convince you. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for your feedback,
Could you please tell us why you had a bad experience? We are looking to understand all feedback from each customer.
We have tried to reach you several times to understand what did not convince you. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
C
Rating: 2 out of 5
Did not match the description, very little effect
Translated reviews
Response from CBDOO
Hello Christine,
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered product (Lemon OG Candy) is one of our best sellers and receives a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered product (Lemon OG Candy) is one of our best sellers and receives a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
R
Rating: 1 out of 5
The product I ordered neither smells nor tastes like anything
Translated reviews
Response from CBDOO
Hello Rafael,
We regret that your experience with our product has not been satisfactory. At CBDOO, we strive to offer high-quality products and your well-being is our priority. We appreciate
We regret that your experience with our product has not been satisfactory. At CBDOO, we strive to offer high-quality products and your well-being is our priority. We appreciate
A
Rating: 1 out of 5
In my opinion, the quality is below the standard of the Italian sites where I usually shop.
Translated reviews
Response from CBDOO
Hello Alessio,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins, and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we tried to contact you to find a solution (order refund or sending a premium sample), and we find it unfortunate to judge a shop after having tasted only two products in total.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins, and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we tried to contact you to find a solution (order refund or sending a premium sample), and we find it unfortunate to judge a shop after having tasted only two products in total.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
L
Rating: 3 out of 5
Order arrived well, not necessarily within the announced deadlines, product conforms to the description... prices could be lower, like all resellers, the "real" weed is often much cheaper
Translated reviews
Response from CBDOO
Hello Laurent,
Thank you very much for your feedback.
We would like to clarify a few points: you placed your order on May 13 at 6:36 PM, it was shipped on May 14 and delivered on May 15. The timelines announced by Chronopost indicate a delivery within 1 business day after shipping, and orders placed before 2 PM are shipped the same day. All this information is visible before confirming the order and on our Delivery page: https://cbdoo.fr/livraison/.
Thank you for your feedback on the prices, and we completely understand it. We would like to add that we do our best to offer competitive prices with regular discounts. Several of our quality flowers are available for less than €2 per gram, not counting the promo codes and gifts that further reduce the final price.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks; we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you very much for your feedback.
We would like to clarify a few points: you placed your order on May 13 at 6:36 PM, it was shipped on May 14 and delivered on May 15. The timelines announced by Chronopost indicate a delivery within 1 business day after shipping, and orders placed before 2 PM are shipped the same day. All this information is visible before confirming the order and on our Delivery page: https://cbdoo.fr/livraison/.
Thank you for your feedback on the prices, and we completely understand it. We would like to add that we do our best to offer competitive prices with regular discounts. Several of our quality flowers are available for less than €2 per gram, not counting the promo codes and gifts that further reduce the final price.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks; we remain entirely at your disposal.
Best regards,
The CBDOO team
M
Rating: 4 out of 5
I had a good experience. The waiting times are a bit too long, but it's understandable considering they come from France.
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F
Rating: 3 out of 5
I'm not super happy, because I ordered 20g of weed for 90€ and customer service contacted me to say there is no more and that they would put 20g in the same range, so far so good. Once the package was received, I noticed that the 20g I received costs 70€, for a product in the same range, 20€ is still a big difference. I'm a bit disappointed about that.
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Response from CBDOO
Hello Fabrice,
Thank you for sharing your opinion,
We would like to correct your review, you ordered 20 grams of Space Monkey which was on promotion because it was a clearance item, the product was made up solely of trim. We sent you a higher quality product, made of big buds (Lemon OG Candy). The Lemon OG Candy had a very large discount on its price because it was in exceptional clearance, this does not take away from the fact that it was a quality product, superior to the Space Monkey.
We sincerely apologize for the mistake and take your feedback into account, we should have sent you a larger quantity of Lemon OG Candy, to account for the price difference.
We always strive to make 100% of our customers satisfied.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you for sharing your opinion,
We would like to correct your review, you ordered 20 grams of Space Monkey which was on promotion because it was a clearance item, the product was made up solely of trim. We sent you a higher quality product, made of big buds (Lemon OG Candy). The Lemon OG Candy had a very large discount on its price because it was in exceptional clearance, this does not take away from the fact that it was a quality product, superior to the Space Monkey.
We sincerely apologize for the mistake and take your feedback into account, we should have sent you a larger quantity of Lemon OG Candy, to account for the price difference.
We always strive to make 100% of our customers satisfied.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
D
Rating: 2 out of 5
The blueberry herb not very beautiful half wilted
Translated reviews
Response from CBDOO
Hello Dimitri,
Thank you for sharing your opinion.
We are sorry to hear that the Blueberry did not fully satisfy you. However, it is unfortunate that you did not contact us directly: this would have allowed us to understand your feelings in more detail and offer you a solution.
Our products are rigorously checked before shipping, and if an exceptional issue occurs during transport (drying, crushing, etc.), we are always available to intervene. We are very surprised by your feedback; this is the first time we have read such a comment about the Blueberry, a variety that is one of our best sellers and was offered as a gift for several weeks.
We have tried to reach you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety that better meets your expectations.
Best regards,
The CBDOO team
Thank you for sharing your opinion.
We are sorry to hear that the Blueberry did not fully satisfy you. However, it is unfortunate that you did not contact us directly: this would have allowed us to understand your feelings in more detail and offer you a solution.
Our products are rigorously checked before shipping, and if an exceptional issue occurs during transport (drying, crushing, etc.), we are always available to intervene. We are very surprised by your feedback; this is the first time we have read such a comment about the Blueberry, a variety that is one of our best sellers and was offered as a gift for several weeks.
We have tried to reach you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety that better meets your expectations.
Best regards,
The CBDOO team
M
Rating: 1 out of 5
No effect .....
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Response from CBDOO
Hello Mickael,
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products (Reactor, Super Polm, AK49) are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products (Reactor, Super Polm, AK49) are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
H
Rating: 3 out of 5
The power of certain flowers is never the same, it's really a shame because I chose a variety that I always liked. And my last order, no power at all.... Disappointed!
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Response from CBDOO
Hello Mr. Helbecque
Thank you for your feedback.
We are surprised by your comment. You mention a total lack of potency on a product that you have already ordered several times with satisfaction, which does not correspond to the usual feedback on this reference (Lemon OG Candy) nor to our quality controls. It is the same batch of Lemon OG Candy since we put it online and this is the first and only feedback we have of this type; we regularly check the quality and effects of the products ourselves.
It is therefore very unlikely that such a discrepancy in feeling comes from the product itself. As indicated on our site, the effects can vary depending on many factors (receptors, individual tolerance, consumption context, etc.). It is possible that you have developed a tolerance with this product.
We have tried to contact you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
Thank you for your feedback.
We are surprised by your comment. You mention a total lack of potency on a product that you have already ordered several times with satisfaction, which does not correspond to the usual feedback on this reference (Lemon OG Candy) nor to our quality controls. It is the same batch of Lemon OG Candy since we put it online and this is the first and only feedback we have of this type; we regularly check the quality and effects of the products ourselves.
It is therefore very unlikely that such a discrepancy in feeling comes from the product itself. As indicated on our site, the effects can vary depending on many factors (receptors, individual tolerance, consumption context, etc.). It is possible that you have developed a tolerance with this product.
We have tried to contact you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
R
Rating: 3 out of 5
The flowers are good, but the delivery is just plain bad, you pay for 1-2 day delivery and I received mine 9 days later, which is just too long tbh
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Response from CBDOO
Dear Ruben,
Thank you for your feedback about our service. We are glad to hear that you are satisfied with the flowers, but we are sorry that the delivery did not meet your expectations. We understand how frustrating this can be and will discuss this internally to improve our delivery service. We value your opinion and hope to provide you with a better experience in the future.
Best regards,
The CBDOO Team
Thank you for your feedback about our service. We are glad to hear that you are satisfied with the flowers, but we are sorry that the delivery did not meet your expectations. We understand how frustrating this can be and will discuss this internally to improve our delivery service. We value your opinion and hope to provide you with a better experience in the future.
Best regards,
The CBDOO Team
A
Rating: 4 out of 5
Rather happy with this order
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A
Rating: 4 out of 5
Great product and price
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G
Rating: 4 out of 5
All good, thank you
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P
Rating: 1 out of 5
Bad. Did not receive what I ordered, no response to my email. Instead of the ordered oil, I received large paper to roll joints and a box for weed.
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Response from CBDOO
Hello Peter,
We are genuinely surprised by your message, which does not reflect the reality of your order. You indeed ordered two oils, but due to a temporary stock shortage, only one was shipped immediately.
We have reached out to you multiple times via email to ask whether you would like: a refund for the second oil, or to wait for the restock for a second shipment.
To date, we have not received a response from you, despite our reminders. The accessories you received are offered with every order.
Our team is at your disposal if you wish to resolve this situation.
Please do not hesitate to reply to us via email to finalize this matter.
Best regards, The CBDOO team
We are genuinely surprised by your message, which does not reflect the reality of your order. You indeed ordered two oils, but due to a temporary stock shortage, only one was shipped immediately.
We have reached out to you multiple times via email to ask whether you would like: a refund for the second oil, or to wait for the restock for a second shipment.
To date, we have not received a response from you, despite our reminders. The accessories you received are offered with every order.
Our team is at your disposal if you wish to resolve this situation.
Please do not hesitate to reply to us via email to finalize this matter.
Best regards, The CBDOO team
É
Rating: 4 out of 5
Great site! A huge variety of flavors and different textures to taste. The warzone is by far the one that surprised me the most in terms of its taste, effects, and texture. The only downside is that I didn't feel like I received the same product on the second order; the texture was much dustier and the effect was greatly diminished. I will try again.. Thank you for all these flavors to taste. Good job.
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C
Rating: 4 out of 5
Great
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N
Rating: 4 out of 5
Very pleasant and without the usual effects.
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O
Rating: 4 out of 5
for a top first order
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P
Rating: 1 out of 5
Products over-qualified in positive effects that I really didn't find in the end.
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Response from CBDOO
Hello Mr. Pascal,
Thank you for taking the time to share your opinion. We sincerely regret that the effects experienced did not meet your expectations.
However, we would like to clarify a few points. The effects of CBD derivatives can vary considerably from one person to another depending on individual sensitivity, metabolism, or the context of consumption. The descriptions we provide on our site are based both on customer feedback and on generally observed feelings, but they cannot guarantee a universal experience.
It is also important to note that the product you ordered (Purple Star) is not among the most potent in our catalog in terms of relaxing effects and it is far from being one of our best sellers! If you had a specific goal in mind, we could have advised you on a more suitable variety. With over 100 varieties in our shop, we are confident that we could have found several varieties that would suit you; once again, we find it unfair to judge the products of a shop after tasting 2 flowers out of more than a hundred available.
Finally, we find it unfortunate that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.
Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. We sincerely regret that the effects experienced did not meet your expectations.
However, we would like to clarify a few points. The effects of CBD derivatives can vary considerably from one person to another depending on individual sensitivity, metabolism, or the context of consumption. The descriptions we provide on our site are based both on customer feedback and on generally observed feelings, but they cannot guarantee a universal experience.
It is also important to note that the product you ordered (Purple Star) is not among the most potent in our catalog in terms of relaxing effects and it is far from being one of our best sellers! If you had a specific goal in mind, we could have advised you on a more suitable variety. With over 100 varieties in our shop, we are confident that we could have found several varieties that would suit you; once again, we find it unfair to judge the products of a shop after tasting 2 flowers out of more than a hundred available.
Finally, we find it unfortunate that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.
Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
F
Rating: 1 out of 5
No effect
Translated reviews
Response from CBDOO
Hello Fabrice,
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect at all.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect at all.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
M
Rating: 4 out of 5
Excellent customer service and a truly high-level product, I would just like to give you a piece of advice which is not a criticism regarding the hashish, it is better to send it in a small rigid package because in the envelope it gets crushed and loses its original shape... But it's just an aesthetic issue, the quality is indisputable.
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M
Rating: 4 out of 5
Quick as usual
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L
Rating: 4 out of 5
Good products, well referenced
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S
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Fast and discreet
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L
Rating: 4 out of 5
I am satisfied. The CBD is not the most beautiful, neither in appearance nor in smell, but for the price paid, there is nothing to complain about.
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S
Rating: 4 out of 5
Everything was as I wanted. Alright
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N
Rating: 1 out of 5
I ordered a variety that is indicated on your site as specially strong, which is absolutely not the case. I am extremely disappointed.
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Response from CBDOO
Hello Natahel,
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience powerful effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which may better meet your expectations. Please feel free to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience powerful effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which may better meet your expectations. Please feel free to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers satisfied.
Best regards,
The CBDOO team
S
Rating: 4 out of 5
Some interesting resins, others should not be considered as such and should be removed... No taste... For my part, I regret that there is not more consistency in quality because it is biased, especially when buying 20 grams...
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L
Rating: 3 out of 5
I expected better, the weed is a bit too humid, taste-wise not great but it would tend to improve when drying. It's a shame that it is not 'ready to use' immediately. Otherwise, good purchasing experience, the site is serious.
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Response from CBDOO
Hello Loic,
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
G
Rating: 4 out of 5
Good
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L
Rating: 1 out of 5
Very poor quality. Tastes nothing good with them. I tried all varieties and am very disappointed. Well.
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Response from CBDOO
Hello Luca,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback (see guaranteed reviews). It is therefore curious that you did not like anything. Not to mention that the products you ordered come from several different growers and there are many best sellers that have never or almost never received negative reviews.
We understand that tastes can vary, but in this specific case, it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. If you do not like legal cannabis, it is normal that you do not like our products, and in this case, your comment is completely biased.
Moreover, why did you not contact us and refuse all contact attempts to find a solution (refund of order or resending of samples)?
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback (see guaranteed reviews). It is therefore curious that you did not like anything. Not to mention that the products you ordered come from several different growers and there are many best sellers that have never or almost never received negative reviews.
We understand that tastes can vary, but in this specific case, it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. If you do not like legal cannabis, it is normal that you do not like our products, and in this case, your comment is completely biased.
Moreover, why did you not contact us and refuse all contact attempts to find a solution (refund of order or resending of samples)?
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
H
Rating: 4 out of 5
I did not perceive the expected psychotropic effect...
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S
Rating: 1 out of 5
Very disappointed
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Response from CBDOO
Hello Sébastien,
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you to better understand your dissatisfaction and remedy it, but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you to better understand your dissatisfaction and remedy it, but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
G
Rating: 3 out of 5
Very serious about payment and delivery after each one's taste but I am happy with it
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Response from CBDOO
Hello Gregory,
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team