Customer reviews of CBDOO

Hello Nicola,

Thank you for your feedback. We are sincerely sorry that our products did not convince you, even though we are also very surprised by the severity of your comment.

We make a demanding selection of our flowers and resins, working with several different producers, precisely to offer a real diversity of profiles (flavors, head sizes, colors, etc.). The products you ordered come from various batches, from different farmers, including several best-sellers that are highly rated by our clientele.

We understand that tastes are subjective, but when more than 20 varieties seem "identical", it raises questions. A bud remains a bud, of course, but there are real differences that can be perceived by customers who know nothing about CBD, both in terms of colors, sizes, densities, and terpene profiles (often very marked depending on the varieties).

If you do not appreciate legal cannabis or if you had unrealistic expectations, this can skew the experience. But that does not mean that our products are of poor quality.

We also regret that you never responded to our attempts to contact you: we offered to find a solution, samples, refunds, or commercial gestures, unfortunately without success.

Our priority is customer satisfaction. Do not hesitate to contact us directly (by email, chat, or phone), we would be happy to discuss and offer you compensation if it can improve your experience.

Best regards,
The CBDOO team

P.S.: We would like to add that Mr. Nicola M. seems not to have liked all of our products, but that did not prevent him from placing 2 other orders since this review (on 29/04 and 25/06). Once again, why recommend us if none of our products convinced you?