Customer reviews of CBDOO

9,6 /10

Based on 2 110 published reviews

5 1 901 90% 4 128 6% 3 28 1% 2 24 1% 1 29 1%

Summary of reviews

CBDOO is consistently praised for reliable, fast delivery and a wide range of clearly described products, with many customers noting delivery times, 24-hour or next-day delivery, and careful packaging that protects items. The store earns repeatedly positive remarks for attentive, knowledgeable customer service, easy order processing, helpful follow-up, and friendly, professional support that makes purchases smooth. Product quality is highlighted through mentions of high-quality, fresh CBD flower, quality-checked items, and consistent satisfaction with purchases across years, including favorable pricing and occasional added gifts. Overall, customers describe a dependable shopping experience with strong reliability, transparent product information, and satisfactory after-sales care.

Reviews 1, 2 and 3 stars

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Gilles V.

Published on 30/01/2025 à 11h40 following a purchase from 08/01/2025

First order placed no problem but the second the product was damaged.

Translated reviews

Response from CBDOO Published on 17/02/2025

Hello Mr. Verstraete,
Thank you very much for your feedback,

First of all, we apologize that the products arrived damaged due to the delivery. We have tried to contact you several times to find a solution, unfortunately we have not been able to reach you. We also think it's a shame that you have rated us 3 out of 5 stars for a problem beyond our control, especially as your first experience with us was a satisfactory one.

You should know that we are available 7 days a week, and that for every problem (whether beyond our control or not), we offer a solution where the customer always wins.
We're easy to reach and can be contacted via various platforms to find a solution, so don't hesitate to get in touch.

Best regards,
The CBDOO team