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N
Rating: 4 out of 5
Very pleasant and without the usual effects.
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Customer reviews of CBDOO
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 110 published reviews
Summary of reviews
CBDOO is consistently praised for reliable, fast delivery and a wide range of clearly described products, with many customers noting delivery times, 24-hour or next-day delivery, and careful packaging that protects items. The store earns repeatedly positive remarks for attentive, knowledgeable customer service, easy order processing, helpful follow-up, and friendly, professional support that makes purchases smooth. Product quality is highlighted through mentions of high-quality, fresh CBD flower, quality-checked items, and consistent satisfaction with purchases across years, including favorable pricing and occasional added gifts. Overall, customers describe a dependable shopping experience with strong reliability, transparent product information, and satisfactory after-sales care.
Reviews 1, 2 and 4 stars
Reset filtersO
Rating: 4 out of 5
for a top first order
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P
Rating: 1 out of 5
Products over-qualified in positive effects that I really didn't find in the end.
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Response from CBDOO
Hello Mr. Pascal,
Thank you for taking the time to share your opinion. We sincerely regret that the effects experienced did not meet your expectations.
However, we would like to clarify a few points. The effects of CBD derivatives can vary considerably from one person to another depending on individual sensitivity, metabolism, or the context of consumption. The descriptions we provide on our site are based both on customer feedback and on generally observed feelings, but they cannot guarantee a universal experience.
It is also important to note that the product you ordered (Purple Star) is not among the most potent in our catalog in terms of relaxing effects and it is far from being one of our best sellers! If you had a specific goal in mind, we could have advised you on a more suitable variety. With over 100 varieties in our shop, we are confident that we could have found several varieties that would suit you; once again, we find it unfair to judge the products of a shop after tasting 2 flowers out of more than a hundred available.
Finally, we find it unfortunate that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.
Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. We sincerely regret that the effects experienced did not meet your expectations.
However, we would like to clarify a few points. The effects of CBD derivatives can vary considerably from one person to another depending on individual sensitivity, metabolism, or the context of consumption. The descriptions we provide on our site are based both on customer feedback and on generally observed feelings, but they cannot guarantee a universal experience.
It is also important to note that the product you ordered (Purple Star) is not among the most potent in our catalog in terms of relaxing effects and it is far from being one of our best sellers! If you had a specific goal in mind, we could have advised you on a more suitable variety. With over 100 varieties in our shop, we are confident that we could have found several varieties that would suit you; once again, we find it unfair to judge the products of a shop after tasting 2 flowers out of more than a hundred available.
Finally, we find it unfortunate that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.
Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
F
Rating: 1 out of 5
No effect
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Response from CBDOO
Hello Fabrice,
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect at all.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect at all.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
M
Rating: 4 out of 5
Excellent customer service and a truly high-level product, I would just like to give you a piece of advice which is not a criticism regarding the hashish, it is better to send it in a small rigid package because in the envelope it gets crushed and loses its original shape... But it's just an aesthetic issue, the quality is indisputable.
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M
Rating: 4 out of 5
Quick as usual
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L
Rating: 4 out of 5
Good products, well referenced
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S
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Fast and discreet
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L
Rating: 4 out of 5
I am satisfied. The CBD is not the most beautiful, neither in appearance nor in smell, but for the price paid, there is nothing to complain about.
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S
Rating: 4 out of 5
Everything was as I wanted. Alright
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N
Rating: 1 out of 5
I ordered a variety that is indicated on your site as specially strong, which is absolutely not the case. I am extremely disappointed.
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Response from CBDOO
Hello Natahel,
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience powerful effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which may better meet your expectations. Please feel free to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience powerful effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which may better meet your expectations. Please feel free to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers satisfied.
Best regards,
The CBDOO team
S
Rating: 4 out of 5
Some interesting resins, others should not be considered as such and should be removed... No taste... For my part, I regret that there is not more consistency in quality because it is biased, especially when buying 20 grams...
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G
Rating: 4 out of 5
Good
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L
Rating: 1 out of 5
Very poor quality. Tastes nothing good with them. I tried all varieties and am very disappointed. Well.
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Response from CBDOO
Hello Luca,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback (see guaranteed reviews). It is therefore curious that you did not like anything. Not to mention that the products you ordered come from several different growers and there are many best sellers that have never or almost never received negative reviews.
We understand that tastes can vary, but in this specific case, it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. If you do not like legal cannabis, it is normal that you do not like our products, and in this case, your comment is completely biased.
Moreover, why did you not contact us and refuse all contact attempts to find a solution (refund of order or resending of samples)?
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback (see guaranteed reviews). It is therefore curious that you did not like anything. Not to mention that the products you ordered come from several different growers and there are many best sellers that have never or almost never received negative reviews.
We understand that tastes can vary, but in this specific case, it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. If you do not like legal cannabis, it is normal that you do not like our products, and in this case, your comment is completely biased.
Moreover, why did you not contact us and refuse all contact attempts to find a solution (refund of order or resending of samples)?
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
H
Rating: 4 out of 5
I did not perceive the expected psychotropic effect...
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S
Rating: 1 out of 5
Very disappointed
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Response from CBDOO
Hello Sébastien,
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you to better understand your dissatisfaction and remedy it, but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you to better understand your dissatisfaction and remedy it, but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
N
Rating: 1 out of 5
Nothing particularly tasty, all the products taken, that is, over 20 are more or less the same, the descriptions below seemed to accurately differentiate each variety, but there are no good and tasty qualities, the terpenes seem to be almost absent, both in smell and taste…
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Response from CBDOO
Hello Nicola,
Thank you for your feedback. We are sincerely sorry that our products did not convince you, even though we are also very surprised by the severity of your comment.
We make a demanding selection of our flowers and resins, working with several different producers, precisely to offer a real diversity of profiles (flavors, head sizes, colors, etc.). The products you ordered come from various batches, from different farmers, including several best-sellers that are highly rated by our clientele.
We understand that tastes are subjective, but when more than 20 varieties seem "identical", it raises questions. A bud remains a bud, of course, but there are real differences that can be perceived by customers who know nothing about CBD, both in terms of colors, sizes, densities, and terpene profiles (often very marked depending on the varieties).
If you do not appreciate legal cannabis or if you had unrealistic expectations, this can skew the experience. But that does not mean that our products are of poor quality.
We also regret that you never responded to our attempts to contact you: we offered to find a solution, samples, refunds, or commercial gestures, unfortunately without success.
Our priority is customer satisfaction. Do not hesitate to contact us directly (by email, chat, or phone), we would be happy to discuss and offer you compensation if it can improve your experience.
Best regards,
The CBDOO team
P.S.: We would like to add that Mr. Nicola M. seems not to have liked all of our products, but that did not prevent him from placing 2 other orders since this review (on 29/04 and 25/06). Once again, why recommend us if none of our products convinced you?
Thank you for your feedback. We are sincerely sorry that our products did not convince you, even though we are also very surprised by the severity of your comment.
We make a demanding selection of our flowers and resins, working with several different producers, precisely to offer a real diversity of profiles (flavors, head sizes, colors, etc.). The products you ordered come from various batches, from different farmers, including several best-sellers that are highly rated by our clientele.
We understand that tastes are subjective, but when more than 20 varieties seem "identical", it raises questions. A bud remains a bud, of course, but there are real differences that can be perceived by customers who know nothing about CBD, both in terms of colors, sizes, densities, and terpene profiles (often very marked depending on the varieties).
If you do not appreciate legal cannabis or if you had unrealistic expectations, this can skew the experience. But that does not mean that our products are of poor quality.
We also regret that you never responded to our attempts to contact you: we offered to find a solution, samples, refunds, or commercial gestures, unfortunately without success.
Our priority is customer satisfaction. Do not hesitate to contact us directly (by email, chat, or phone), we would be happy to discuss and offer you compensation if it can improve your experience.
Best regards,
The CBDOO team
P.S.: We would like to add that Mr. Nicola M. seems not to have liked all of our products, but that did not prevent him from placing 2 other orders since this review (on 29/04 and 25/06). Once again, why recommend us if none of our products convinced you?
M
Rating: 4 out of 5
The Buds have a pretty decent smell most part and an average flavour, I ordered the less expensive ones, so I imagine the most expensive be really good. In 2 orders i have choosen the same gift, in the first one was really good smell and citric, in the second one was a bit less unfortunally( i know isnt all from same plant , so it has to be a bit different) Took around 4 days to arrive, since its a different country. Im enjoying smoking and its a good subtitute :)
M
Rating: 4 out of 5
Pleasant flower to consume
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P
Rating: 4 out of 5
Order delivered on time and always satisfied with the products. Prices are a bit high though. Otherwise, all good.
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M
Rating: 1 out of 5
Unfortunately, I am not satisfied with the purchase. The free grass has a bit of flavor, but the smoke is un-smokable, too humid, doesn't even burn, has no taste, and smells like body cream. I'm sorry, but I was hoping for better quality.
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Response from CBDOO
Hello Mauro,
Thank you for your feedback,
Following our exchanges, you returned the product to us and we proceeded with a full refund, as agreed. That is why we are quite surprised to see such a severe review with only one star, despite our responsiveness and willingness to resolve the situation.
Furthermore, you ordered the "Olivette Amnesia" resin, which is an entry-level product, at a very accessible price, which may explain a lower quality compared to other references. Our shop contains more than 100 different varieties, and we do not think it is fair to criticize the quality of our products after having only tried an entry-level product. We would like to add that our products are meant to be infused or vaporized.
We understand your disappointment nonetheless, and we hope you will find satisfaction elsewhere if our offer does not meet your expectations. We wish you all the best.
Best regards,
The CBDOO Team
Thank you for your feedback,
Following our exchanges, you returned the product to us and we proceeded with a full refund, as agreed. That is why we are quite surprised to see such a severe review with only one star, despite our responsiveness and willingness to resolve the situation.
Furthermore, you ordered the "Olivette Amnesia" resin, which is an entry-level product, at a very accessible price, which may explain a lower quality compared to other references. Our shop contains more than 100 different varieties, and we do not think it is fair to criticize the quality of our products after having only tried an entry-level product. We would like to add that our products are meant to be infused or vaporized.
We understand your disappointment nonetheless, and we hope you will find satisfaction elsewhere if our offer does not meet your expectations. We wish you all the best.
Best regards,
The CBDOO Team
C
Rating: 2 out of 5
The product must have been old, I even thought it was a scam. The high price led me to believe it was a quality product, but that's not the case, I threw everything away and no longer recommend it.
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Response from CBDOO
Hello Mr. Boukherma,
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
C
Rating: 4 out of 5
Excelente
A
Rating: 4 out of 5
I understand that our (Belgium) legislation is still a bit behind in this regard. But I am glad that I can still enjoy this way.
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O
Rating: 4 out of 5
Order was quickly delivered, quality as described. Price is unbeatable
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P
Rating: 4 out of 5
Fast delivery, good quality product
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H
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Super
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A
Rating: 2 out of 5
Disappointed with my order, ordered 10g received 8g! And quality not great!
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Response from CBDOO
Hello Emilie, Thank you for your feedback, We have no order from you containing 10 grams. The only order in your name is order 310414 from March 5, 2025, which contained 20 grams of a product along with the usual gifts. Your comment likely concerns another store. Furthermore, we have tried to contact you by phone, SMS, and email several times, unfortunately without any response from you. Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or on social media. Best regards, The CBDOO team
G
Rating: 1 out of 5
It doesn't get high even a little.
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Response from CBDOO
Hello Giovanni,
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience strong effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Please do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers happy.
Best regards,
The CBDOO Team
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience strong effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Please do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers happy.
Best regards,
The CBDOO Team
T
Rating: 4 out of 5
Fast delivery... serious site
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V
Rating: 1 out of 5
I expected better, but thank you anyway, I wish you good work.
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Response from CBDOO
Good morning Vincenzo,
Thank you for your feedback. We are sorry that your experience did not meet your expectations. Your comment is valuable to us and will help us improve. We hope to have the opportunity to serve you better in the future. Best wishes and thank you for your kind words.
Best regards,
The CBDOO team
Thank you for your feedback. We are sorry that your experience did not meet your expectations. Your comment is valuable to us and will help us improve. We hope to have the opportunity to serve you better in the future. Best wishes and thank you for your kind words.
Best regards,
The CBDOO team
C
Rating: 4 out of 5
CLEAR
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T
Rating: 4 out of 5
Fast delivery. Good value for money.
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G
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
The products are identical to the visuals, unlike other sites, and the quality meets my expectations. The only downside is that the price doesn't allow me to place large orders. As a long-time consumer and former grower, I'm a bit demanding, but the high prices have to be justified. I recommend !!!!!!!!!
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C
Rating: 1 out of 5
The fact that it is called THM offers nothing more than the CBD I can buy at the corner store from the tobacconist. No high, no euphoria. We need to get back on the street.
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Response from CBDOO
Hello Claudio,
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience strong effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Please do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers satisfied.
Best regards,
The CBDOO Team
Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience strong effects with one molecule, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Please do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers satisfied.
Best regards,
The CBDOO Team
L
Rating: 4 out of 5
Fast and efficient thank you
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M
Rating: 4 out of 5
Não gostei.