Customer reviews of CBDOO

Hello Angela,

Thank you for your feedback. We are sorry to hear that your experience was not fully satisfactory.

At CBDOO, we manually select and place our flowers from various partner farmers, with over 100 varieties available on our site.

Each batch is carefully refined to ensure optimal quality, free from seeds or excessive moisture. Our products are stored under controlled conditions to precisely avoid this type of mishap. What you describe does not meet our quality standards and we care about it. Finally, we are sorry that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.

Our priority is customer satisfaction. Therefore, we invite you to contact us again via email, phone, chat, or social media, we will be happy to offer you a commercial gesture and direct you towards a variety more in line with your expectations. Best regards, The CBDOO team

Hello Mickael,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.

Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback (see guaranteed reviews). It is therefore curious that you did not like anything. Not to mention that the products you ordered come from several different growers and there are many best sellers that have never or almost never received negative reviews.

We understand that tastes can vary, but in this specific case, it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. If you do not like legal cannabis, it is normal that you do not like our products, and in this case, your comment is completely biased.

Moreover, why did you not contact us and refuse all forms of contact to find a solution (order refund or resending of samples)?

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Yannis,
Thank you for your feedback,

We regret that the experience did not meet your expectations. The perception of flavors can vary from person to person, but we want to clarify that our CBD products contain no flavoring or chemical additives. They are made solely from natural ingredients, carefully selected. Furthermore, we would like to add that you have only tasted the Warzone and the White Widow V3; our shop offers nearly 80 different varieties, and we are convinced that you could have found several products that suit you. However, we completely understand that individual tastes and preferences can vary, and that one variety may be less suitable than others.

For your information, we have tried to contact you to find a solution (order refund or sending a premium sample), and we find it unfortunate to judge a shop after having tasted only two products in total.

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Manson,
Thank you for your feedback,

Could you please tell us why you had a bad experience? We are looking to understand all feedback from each customer.

We have tried to reach you several times to understand what did not convince you. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.

Best regards,
The CBDOO team

Hello Rafael,

We regret that your experience with our product has not been satisfactory. At CBDOO, we strive to offer high-quality products and your well-being is our priority. We appreciate

Hello Alessio,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.

Indeed, we carry out a strict selection of our flowers and resins, and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.

For your information, we tried to contact you to find a solution (order refund or sending a premium sample), and we find it unfortunate to judge a shop after having tasted only two products in total.

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Mickael,

Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.

It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products (Reactor, Super Polm, AK49) are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect.

We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.

Best regards,
The CBDOO team

Hello Peter,

We are genuinely surprised by your message, which does not reflect the reality of your order. You indeed ordered two oils, but due to a temporary stock shortage, only one was shipped immediately.

We have reached out to you multiple times via email to ask whether you would like: a refund for the second oil, or to wait for the restock for a second shipment.

To date, we have not received a response from you, despite our reminders. The accessories you received are offered with every order.

Our team is at your disposal if you wish to resolve this situation.

Please do not hesitate to reply to us via email to finalize this matter.

Best regards, The CBDOO team

Hello Mr. Pascal,

Thank you for taking the time to share your opinion. We sincerely regret that the effects experienced did not meet your expectations.

However, we would like to clarify a few points. The effects of CBD derivatives can vary considerably from one person to another depending on individual sensitivity, metabolism, or the context of consumption. The descriptions we provide on our site are based both on customer feedback and on generally observed feelings, but they cannot guarantee a universal experience.

It is also important to note that the product you ordered (Purple Star) is not among the most potent in our catalog in terms of relaxing effects and it is far from being one of our best sellers! If you had a specific goal in mind, we could have advised you on a more suitable variety. With over 100 varieties in our shop, we are confident that we could have found several varieties that would suit you; once again, we find it unfair to judge the products of a shop after tasting 2 flowers out of more than a hundred available.

Finally, we find it unfortunate that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.

Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.

Best regards,
The CBDOO team

Hello Fabrice,

Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.

It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered products are among our best sellers and receive a lot of positive feedback, which cannot be the case if the products had no effect at all.

We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.

Best regards,
The CBDOO team

Hello Natahel,

Thank you for taking the time to share your feedback. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people experience powerful effects with one molecule, while others perceive weaker effects.

It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we rigorously test all our products and have received a large majority of positive feedback on the effectiveness of the Terminator.

We have tried to reach you several times to offer you additional samples from our best-sellers, which may better meet your expectations. Please feel free to contact us: we are at your disposal to advise you and find a suitable solution. Our priority is your satisfaction. Our goal is truly to make each of our customers satisfied.

Best regards,
The CBDOO team

Hello Luca,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.

Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback (see guaranteed reviews). It is therefore curious that you did not like anything. Not to mention that the products you ordered come from several different growers and there are many best sellers that have never or almost never received negative reviews.

We understand that tastes can vary, but in this specific case, it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. If you do not like legal cannabis, it is normal that you do not like our products, and in this case, your comment is completely biased.

Moreover, why did you not contact us and refuse all contact attempts to find a solution (refund of order or resending of samples)?

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Sébastien,
We are sincerely sorry to learn that your experience did not meet your expectations. We tried to contact you to better understand your dissatisfaction and remedy it, but we did not receive a response from you.
Our priority remains the satisfaction of our customers, and we are of course at your disposal if you wish to discuss further. Please feel free to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Nicola,

Thank you for your feedback. We are sincerely sorry that our products did not convince you, even though we are also very surprised by the severity of your comment.

We make a demanding selection of our flowers and resins, working with several different producers, precisely to offer a real diversity of profiles (flavors, head sizes, colors, etc.). The products you ordered come from various batches, from different farmers, including several best-sellers that are highly rated by our clientele.

We understand that tastes are subjective, but when more than 20 varieties seem "identical", it raises questions. A bud remains a bud, of course, but there are real differences that can be perceived by customers who know nothing about CBD, both in terms of colors, sizes, densities, and terpene profiles (often very marked depending on the varieties).

If you do not appreciate legal cannabis or if you had unrealistic expectations, this can skew the experience. But that does not mean that our products are of poor quality.

We also regret that you never responded to our attempts to contact you: we offered to find a solution, samples, refunds, or commercial gestures, unfortunately without success.

Our priority is customer satisfaction. Do not hesitate to contact us directly (by email, chat, or phone), we would be happy to discuss and offer you compensation if it can improve your experience.

Best regards,
The CBDOO team

P.S.: We would like to add that Mr. Nicola M. seems not to have liked all of our products, but that did not prevent him from placing 2 other orders since this review (on 29/04 and 25/06). Once again, why recommend us if none of our products convinced you?