CBDOO stands out for consistent product quality and fast, reliable delivery, with many customers noting same-day or 24-hour turnaround and discreet shipping. The store also earns strong praise for attentive customer service, generous promotions and gifts with orders, and a close, responsive relationship that makes shoppers feel valued. Variety and aroma are frequently highlighted, with customers enjoying diverse flower and resin options and favorable flavor profiles. Overall, shoppers repeatedly describe a positive experience marked by dependable quality, prompt delivery, and supportive service.
I expected better, the weed is a bit too humid, taste-wise not great but it would tend to improve when drying. It's a shame that it is not 'ready to use' immediately. Otherwise, good purchasing experience, the site is serious.
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Response from CBDOO
Hello Loic,
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
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Giorgio Maria Alessio M.
Rating: 4 out of 5
following a purchase from 08/04/2025
Good
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Hakim T.
Rating: 4 out of 5
following a purchase from 02/04/2025
I did not perceive the expected psychotropic effect...
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Gregory P.
Rating: 3 out of 5
following a purchase from 02/04/2025
Very serious about payment and delivery after each one's taste but I am happy with it
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Response from CBDOO
Hello Gregory,
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
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Miguel R.
Rating: 4 out of 5
following a purchase from 26/03/2025
The Buds have a pretty decent smell most part and an average flavour, I ordered the less expensive ones, so I imagine the most expensive be really good. In 2 orders i have choosen the same gift, in the first one was really good smell and citric, in the second one was a bit less unfortunally( i know isnt all from same plant , so it has to be a bit different) Took around 4 days to arrive, since its a different country. Im enjoying smoking and its a good subtitute :)
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Marc S.
Rating: 4 out of 5
following a purchase from 26/03/2025
Pleasant flower to consume
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Pascal C.
Rating: 4 out of 5
following a purchase from 27/03/2025
Order delivered on time and always satisfied with the products. Prices are a bit high though. Otherwise, all good.
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Christian B.
Rating: 2 out of 5
following a purchase from 18/03/2025
The product must have been old, I even thought it was a scam. The high price led me to believe it was a quality product, but that's not the case, I threw everything away and no longer recommend it.
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Response from CBDOO
Hello Mr. Boukherma,
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
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Andrea D.
Rating: 3 out of 5
following a purchase from 19/03/2025
No
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Response from CBDOO
Hello Andrea, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
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Carmem Suzana K.
Rating: 4 out of 5
following a purchase from 18/03/2025
Excelente
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Andre S.
Rating: 4 out of 5
following a purchase from 18/03/2025
I understand that our (Belgium) legislation is still a bit behind in this regard. But I am glad that I can still enjoy this way.
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Oliver K.
Rating: 4 out of 5
following a purchase from 14/03/2025
Order was quickly delivered, quality as described. Price is unbeatable
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Pascal F.
Rating: 4 out of 5
following a purchase from 14/03/2025
Fast delivery, good quality product
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Henry S.
Rating: 4 out of 5
following a purchase from 11/03/2025
Very good
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Anissi H.
Rating: 4 out of 5
following a purchase from 06/03/2025
Super
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Achard E.
Rating: 2 out of 5
following a purchase from 05/03/2025
Disappointed with my order, ordered 10g received 8g! And quality not great!
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Response from CBDOO
Hello Emilie, Thank you for your feedback, We have no order from you containing 10 grams. The only order in your name is order 310414 from March 5, 2025, which contained 20 grams of a product along with the usual gifts. Your comment likely concerns another store. Furthermore, we have tried to contact you by phone, SMS, and email several times, unfortunately without any response from you. Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or on social media. Best regards, The CBDOO team
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STEFANIA S.
Rating: 3 out of 5
following a purchase from 03/03/2025
It works well
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Response from CBDOO
Hello Stefania, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
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Thierry C.
Rating: 4 out of 5
following a purchase from 05/03/2025
Fast delivery... serious site
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Cédric H.
Rating: 4 out of 5
following a purchase from 26/02/2025
CLEAR
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Tony V.
Rating: 4 out of 5
following a purchase from 25/02/2025
Fast delivery. Good value for money.
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Gerard F.
Rating: 4 out of 5
following a purchase from 17/02/2025
Very good
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Dorian E.
Rating: 3 out of 5
following a purchase from 14/02/2025
Very good weed as usual but this time there was almost 0.50 missing from the order.
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Response from CBDOO
Hello Dorian, Thank you for your feedback, For your information, to avoid the problem you mentioned at all costs, we check the weight of the bags at two different times during production by two different people. The first order preparer weighs the flowers he puts in the bag. The second preparer checks the weight of the bag during shipping. We have been applying this method for almost five years now. As a result, an error is extremely rare, if not impossible. Did you weigh it on two different scales? This is also why we tried to contact you by phone, SMS, and email several times to find a solution and possibly proceed with a reshipment, unfortunately without a response. Our priority is the satisfaction of our customers; please do not hesitate to contact us again via chat, phone, SMS, email, or social media. Best regards, The CBDOO team
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Arnaud L.
Rating: 4 out of 5
following a purchase from 17/02/2025
The products are identical to the visuals, unlike other sites, and the quality meets my expectations. The only downside is that the price doesn't allow me to place large orders. As a long-time consumer and former grower, I'm a bit demanding, but the high prices have to be justified. I recommend !!!!!!!!!
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Lara L.
Rating: 4 out of 5
following a purchase from 12/02/2025
Fast and efficient thank you
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Maria M.
Rating: 4 out of 5
following a purchase from 11/02/2025
Não gostei.
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Eymeric M.
Rating: 3 out of 5
following a purchase from 11/02/2025
The gift does not match the offer.
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Response from CBDOO
Hello Eymeric,
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Julien D.
Rating: 4 out of 5
following a purchase from 07/02/2025
.
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Julien R.
Rating: 4 out of 5
following a purchase from 05/02/2025
Good experience with good plans
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Christophe P.
Rating: 4 out of 5
following a purchase from 05/02/2025
Good products
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Xavier H.
Rating: 4 out of 5
following a purchase from 30/01/2025
Too bad, I wanted to order again, but lower than 30 euros was not possible
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Rodrigue H.
Rating: 4 out of 5
following a purchase from 03/01/2025
Very fast shipping, never disappointed with the quality. The only downside is the price of some products. I understand the work behind it but slightly more affordable prices would have been great. I have to wait for special offers for my moulamax which I love :P
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David S.
Rating: 4 out of 5
following a purchase from 02/02/2025
Excellent!
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Sylvie M.
Rating: 4 out of 5
following a purchase from 15/01/2025
Good experience,
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Paul O.
Rating: 4 out of 5
following a purchase from 01/02/2025
Fine, but I'd prefer more fixed (and lower) prices rather than promos/codes.
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saverio A.
Rating: 4 out of 5
following a purchase from 29/01/2025
In the end, waiting was worth it.
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Nicolas C.
Rating: 2 out of 5
following a purchase from 27/01/2025
I ordered two varieties of herb from cbdoo, delivery was quick and discreet, the taste quality is good, but the announced effect of oh10 hhc isn't there... It's very subtle and it's a real shame... I had a first experience with oh10 hhc in a shop near me and the effect was very present. For those who want something light, you can go without fear. For those expecting something strong, you'll be disappointed.
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Response from CBDOO
Hello Mr Courtois,
Thank you for taking the time to share your opinion. The effects of molecules vary from one person to another. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker ones. It's also very likely that the shop you mention was selling something other than 10ohHHC.
It's possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, with the consequence that the effects may be diminished. For our part, we can confirm that Fruity Jack and Gelato 45 are among our best-sellers and receive a huge number of positive reviews, which cannot be the case if the product has no effect at all.
After reaching you, we agreed to send you several samples of our bestsellers free of charge, so that you could find the variety that suits you best. Unfortunately, we've never heard back from you after sending you these samples, and we've sent you a number of reminders by phone and SMS, which is a great shame. Don't hesitate to contact us again: we're always on hand to advise you and find a suitable solution. Our No. 1 objective is to make every one of our customers satisfied.
Best regards,
The CBDOO team
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Jonas B.
Rating: 4 out of 5
following a purchase from 08/01/2025
Fast and efficient delivery, good product quality
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Luciano G.
Rating: 4 out of 5
following a purchase from 03/01/2025
Tutto ok
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Christophe R.
Rating: 4 out of 5
following a purchase from 06/01/2025
Super happy with the products customer service very responsive in case of problems and very pleasant to listen so it's a 5 stars for me and really very good products and very satisfied with the effects provided by the products
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Christian B.
Rating: 2 out of 5
following a purchase from 04/01/2025
Complicated to give an opinion. In the same sachet, the flowers didn't have the same effect. Let me explain: one minute nothing, and the next I was almost feeling the thc effects. A strange experience. Perhaps you have an explanation. I remain doubtful. So two One for the respect of the delivery and the other because I don't know you well enough. I'm thinking of recommending to make sure and the rating is progressive.
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Response from CBDOO
Hello Mr. Boukherma,
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