Customer reviews of CBDOO

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9,6 /10
Overall rating: 9,6 out of 10
Based on 2 110 published reviews

Summary of reviews

CBDOO is consistently praised for reliable, fast delivery and a wide range of clearly described products, with many customers noting delivery times, 24-hour or next-day delivery, and careful packaging that protects items. The store earns repeatedly positive remarks for attentive, knowledgeable customer service, easy order processing, helpful follow-up, and friendly, professional support that makes purchases smooth. Product quality is highlighted through mentions of high-quality, fresh CBD flower, quality-checked items, and consistent satisfaction with purchases across years, including favorable pricing and occasional added gifts. Overall, customers describe a dependable shopping experience with strong reliability, transparent product information, and satisfactory after-sales care.

Reviews 2, 3 and 4 stars

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A
Alexis F.
Rating: 4 out of 5
following a purchase from 01/05/2025
Rather happy with this order
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Alfredo R.
Rating: 4 out of 5
following a purchase from 01/05/2025
Great product and price
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Giancarlo C.
Rating: 4 out of 5
following a purchase from 26/04/2025
All good, thank you
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Émilie L.
Rating: 4 out of 5
following a purchase from 22/04/2025
Great site! A huge variety of flavors and different textures to taste. The warzone is by far the one that surprised me the most in terms of its taste, effects, and texture. The only downside is that I didn't feel like I received the same product on the second order; the texture was much dustier and the effect was greatly diminished. I will try again.. Thank you for all these flavors to taste. Good job.
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Charly C.
Rating: 4 out of 5
following a purchase from 11/04/2025
Great
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Nalan J.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very pleasant and without the usual effects.
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Olivier C.
Rating: 4 out of 5
following a purchase from 10/04/2025
for a top first order
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Mauro E.
Rating: 4 out of 5
following a purchase from 14/04/2025
Excellent customer service and a truly high-level product, I would just like to give you a piece of advice which is not a criticism regarding the hashish, it is better to send it in a small rigid package because in the envelope it gets crushed and loses its original shape... But it's just an aesthetic issue, the quality is indisputable.
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Michael B.
Rating: 4 out of 5
following a purchase from 15/04/2025
Quick as usual
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Laurent P.
Rating: 4 out of 5
following a purchase from 13/04/2025
Good products, well referenced
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Sebastien M.
Rating: 4 out of 5
following a purchase from 12/04/2025
Very good
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Jean Luc M.
Rating: 4 out of 5
following a purchase from 11/04/2025
Fast and discreet
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Larsimont T.
Rating: 4 out of 5
following a purchase from 13/04/2025
I am satisfied. The CBD is not the most beautiful, neither in appearance nor in smell, but for the price paid, there is nothing to complain about.
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Sam B.
Rating: 4 out of 5
following a purchase from 12/04/2025
Everything was as I wanted. Alright
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Sylvain P.
Rating: 4 out of 5
following a purchase from 10/04/2025
Some interesting resins, others should not be considered as such and should be removed... No taste... For my part, I regret that there is not more consistency in quality because it is biased, especially when buying 20 grams...
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Loïc M.
Rating: 3 out of 5
following a purchase from 08/04/2025
I expected better, the weed is a bit too humid, taste-wise not great but it would tend to improve when drying. It's a shame that it is not 'ready to use' immediately. Otherwise, good purchasing experience, the site is serious.
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Response from CBDOO
Hello Loic,
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.

Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.

Best regards,
The CBDOO team
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Giorgio Maria Alessio M.
Rating: 4 out of 5
following a purchase from 08/04/2025
Good
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Hakim T.
Rating: 4 out of 5
following a purchase from 02/04/2025
I did not perceive the expected psychotropic effect...
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Gregory P.
Rating: 3 out of 5
following a purchase from 02/04/2025
Very serious about payment and delivery after each one's taste but I am happy with it
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Response from CBDOO
Hello Gregory,
Thank you very much for your feedback,

We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team
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Miguel R.
Rating: 4 out of 5
following a purchase from 26/03/2025
The Buds have a pretty decent smell most part and an average flavour, I ordered the less expensive ones, so I imagine the most expensive be really good. In 2 orders i have choosen the same gift, in the first one was really good smell and citric, in the second one was a bit less unfortunally( i know isnt all from same plant , so it has to be a bit different) Took around 4 days to arrive, since its a different country. Im enjoying smoking and its a good subtitute :)
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Marc S.
Rating: 4 out of 5
following a purchase from 26/03/2025
Pleasant flower to consume
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Pascal C.
Rating: 4 out of 5
following a purchase from 27/03/2025
Order delivered on time and always satisfied with the products. Prices are a bit high though. Otherwise, all good.
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Christian B.
Rating: 2 out of 5
following a purchase from 18/03/2025
The product must have been old, I even thought it was a scam. The high price led me to believe it was a quality product, but that's not the case, I threw everything away and no longer recommend it.
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Response from CBDOO
Hello Mr. Boukherma,
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.

We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.

In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.

Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
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Andrea D.
Rating: 3 out of 5
following a purchase from 19/03/2025
No
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Response from CBDOO
Hello Andrea, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
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Carmem Suzana K.
Rating: 4 out of 5
following a purchase from 18/03/2025
Excelente
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Andre S.
Rating: 4 out of 5
following a purchase from 18/03/2025
I understand that our (Belgium) legislation is still a bit behind in this regard. But I am glad that I can still enjoy this way.
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Oliver K.
Rating: 4 out of 5
following a purchase from 14/03/2025
Order was quickly delivered, quality as described. Price is unbeatable
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Pascal F.
Rating: 4 out of 5
following a purchase from 14/03/2025
Fast delivery, good quality product
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Henry S.
Rating: 4 out of 5
following a purchase from 11/03/2025
Very good
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Anissi H.
Rating: 4 out of 5
following a purchase from 06/03/2025
Super
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Achard E.
Rating: 2 out of 5
following a purchase from 05/03/2025
Disappointed with my order, ordered 10g received 8g! And quality not great!
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Response from CBDOO
Hello Emilie, Thank you for your feedback, We have no order from you containing 10 grams. The only order in your name is order 310414 from March 5, 2025, which contained 20 grams of a product along with the usual gifts. Your comment likely concerns another store. Furthermore, we have tried to contact you by phone, SMS, and email several times, unfortunately without any response from you. Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or on social media. Best regards, The CBDOO team
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Stefania S.
Rating: 3 out of 5
following a purchase from 03/03/2025
It works well
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Response from CBDOO
Hello Stefania, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
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Thierry C.
Rating: 4 out of 5
following a purchase from 05/03/2025
Fast delivery... serious site
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Cédric H.
Rating: 4 out of 5
following a purchase from 26/02/2025
CLEAR
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Tony V.
Rating: 4 out of 5
following a purchase from 25/02/2025
Fast delivery. Good value for money.
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Gerard F.
Rating: 4 out of 5
following a purchase from 17/02/2025
Very good
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Dorian E.
Rating: 3 out of 5
following a purchase from 14/02/2025
Very good weed as usual but this time there was almost 0.50 missing from the order.
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Response from CBDOO
Hello Dorian, Thank you for your feedback, For your information, to avoid the problem you mentioned at all costs, we check the weight of the bags at two different times during production by two different people. The first order preparer weighs the flowers he puts in the bag. The second preparer checks the weight of the bag during shipping. We have been applying this method for almost five years now. As a result, an error is extremely rare, if not impossible. Did you weigh it on two different scales? This is also why we tried to contact you by phone, SMS, and email several times to find a solution and possibly proceed with a reshipment, unfortunately without a response. Our priority is the satisfaction of our customers; please do not hesitate to contact us again via chat, phone, SMS, email, or social media. Best regards, The CBDOO team
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Arnaud L.
Rating: 4 out of 5
following a purchase from 17/02/2025
The products are identical to the visuals, unlike other sites, and the quality meets my expectations. The only downside is that the price doesn't allow me to place large orders. As a long-time consumer and former grower, I'm a bit demanding, but the high prices have to be justified. I recommend !!!!!!!!!
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Lara L.
Rating: 4 out of 5
following a purchase from 12/02/2025
Fast and efficient thank you
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Maria M.
Rating: 4 out of 5
following a purchase from 11/02/2025
Não gostei.