Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 2, 3, 4 and 5 stars

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Islem M.
Rating: 5 out of 5
following a purchase from 30/11/2021
The experience at the Cellini house was incredible. Offers and services of great quality, charming, smiling staff (even with a mask), professional and attentive to their clients. Cellini is clearly the place to go to choose your wedding band or jewelry.
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Nicolas
Rating: 5 out of 5
following a purchase from 25/11/2021
The Cellini house was able to respond effectively, professionally, and quickly to my expectations. The 'promise' ring turned out to be above my expectations. I thank Enzo and Amandine for their advice and listening. I recommend this diamond dealer without hesitation!
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Cédric
Rating: 5 out of 5
following a purchase from 01/12/2021
I recently called upon the expertise of Celinni for the creation of an engagement ring. And the service was impeccable! The welcome was of excellent quality, the advice was of great expertise, and the creation of the ring was done in record time with a flawless result. The prices are really very competitive. I highly recommend it. Celinni was attentive to my needs and advised me well according to my budget. Thank you
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Pn
Rating: 5 out of 5
following a purchase from 17/11/2021
Really very happy to have chosen your company for my wife's solitaire purchase. I was very well received by Chrystel in their Lyon showroom. She was very good at giving advice and was able to adapt the ring to my request. The quality/price ratio is truly exceptional! I will certainly return for our wedding bands. Thank you very much!
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Vantal
Rating: 5 out of 5
following a purchase from 06/12/2021
I was delighted to make my first purchase of earrings from this prestigious house. Whether it was the advice, the respect for the delivery time, or the quality of the diamonds... everything was perfect and I thank the whole team. Best regards
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Amine N.
Rating: 5 out of 5
following a purchase from 06/12/2021
We are extremely satisfied to have chosen the Cellini house for our wedding bands. We were received and advised with the utmost care. Thank you very much for your professionalism and the quality of your jewelry. We recommend it with our eyes closed!
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Jérémy V.
Rating: 5 out of 5
following a purchase from 05/12/2021
Very good experience for the engagement ring. I was very well supported. They were able to adapt to my constraints (departure abroad) for the design of the ring and the collection by a trusted third party. Nothing to say, very reasonable price, quality jewelry at first glance, top-notch. We will return for the wedding rings.
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Pascal
Rating: 5 out of 5
following a purchase from 04/12/2021
A perfect welcome, answered all my questions, a perfect timeline
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Acher D.
Rating: 5 out of 5
following a purchase from 04/12/2021
Impeccable and admirable service. Simply perfect. I recommend!
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Ridanove
Rating: 5 out of 5
following a purchase from 04/12/2021
My first experience acquiring a diamond jewel went pleasantly. The team at the Celinni house is very professional. They take the time to answer all questions and provide all explanations to make the right choice, an excellent quality-price ratio, and rigor in respecting manufacturing deadlines, with little attentions that confirm their great reputation. 100% satisfied. Thank you very much!
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Manel T.
Rating: 5 out of 5
following a purchase from 03/12/2021
The rings are magnificent, attentive, patient and pleasant advisors. I recommend.
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David
Rating: 5 out of 5
following a purchase from 09/11/2021
Perfect! This is the third time I have bought a jewel from them and I am always very happy. The welcome is very nice and the quality-price ratio seems very good to me. I will return for my next jewel, that's for sure!
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Mohamed B.
Rating: 5 out of 5
following a purchase from 03/12/2021
Excellent service, the lowest price on the market
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Chloe
Rating: 5 out of 5
following a purchase from 22/11/2021
Top-notch from A to Z. Very attentive to my request with a final product perfectly matching my expectations and a very good quality-price ratio. I recommend!!
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Nabil G.
Rating: 5 out of 5
following a purchase from 15/10/2021
Hello everyone, first of all I would like to thank the Celinni house for its professionalism, speed, and the quality of the jewelry offered. Having a very short deadline to choose my ring and receive it, the Celinni house made my ring in 3 weeks and kept its commitments. A serious family business that I recommend to you. For your information, I made my purchase online without an appointment... I was surprised to discover my wife's ring upon delivery and I was truly surprised by the quality and certifications of the jewelry. Thank you again. And especially a thank you message to Amandine for her kindness and professionalism.
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Francois B.
Rating: 5 out of 5
following a purchase from 01/12/2021
For the purchase of a diamond wedding band, superb welcome from Enzo on a Sunday who took the time to understand my needs (and those of my wife), analyze and advise. The manufacturing deadlines were respected and the finished product is superb and exactly meets my expectations.
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Steph S.
Rating: 5 out of 5
following a purchase from 30/11/2021
Ring ordered and received on time. Quality follow-up, and top-notch staff. I recommend, MAGNIFICENT CELINNI
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Ilyes R.
Rating: 5 out of 5
following a purchase from 07/11/2021
Very good experience, the team was very professional, they were attentive and helped and guided us to choose a very beautiful ring, the best quality-price ratio found nowhere else. And we came back to get a beautiful wedding band :)
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Bern
Rating: 5 out of 5
following a purchase from 18/11/2021
Everything was perfect. The team brought their expertise, advice, and good humor throughout the process for an exceptional result (engagement ring)! A thousand thanks to them. I recommend 200%
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Gaelle K.
Rating: 5 out of 5
following a purchase from 25/11/2021
A big thank you especially to Mr. Cousin who created the wedding bands of our dreams. We were advised and supported in our choice and are absolutely not disappointed!!!! The Celinni house is up to the greatest jewelers. A thousand thanks, we will recommend you with great pleasure and with our eyes closed!
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Ismane I.
Rating: 5 out of 5
following a purchase from 25/11/2021
Very good experience at Celinni that I recommend. I was able to get a ring with a diamond of superior size and quality thanks to Enzo's attentive listening and responsiveness while respecting my budget. I am delighted.
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Clavel
Rating: 5 out of 5
following a purchase from 21/11/2021
For the first time, I ordered a custom-made black diamond river bracelet (4.5 carats) from Celinni. Thank you very much to Enzo Cousin for his listening, responsiveness, and professionalism. I was delivered as planned. The black diamond river is exactly as I wanted it and the result is splendid. Bravo to your team. Best regards, Frédéric
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Thierry M.
Rating: 5 out of 5
following a purchase from 19/11/2021
Great professionalism, a magnificent solitaire delivered in a very short time! Thank you to the team for their understanding, the quality of service, and the beauty of the jewelry.
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Laurent P.
Rating: 5 out of 5
following a purchase from 17/11/2021
After a very good first experience with the purchase of a platinum wedding band, I decided to acquire this year a White Gold Black Diamond River Bracelet 1.00 Carat. As always, customer service is attentive and responsive. The bracelet itself is as described and is superb! The only jeweler I buy online without seeing the product beforehand because I am so sure of the quality of the final product.
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Charly-Charles L.
Rating: 5 out of 5
following a purchase from 16/11/2021
For my engagement, I bought a shoulder solitaire for my future wife. I chose Celinni by word of mouth and the experience was perfect. Closer and specialized in diamonds than some brands; they manage to offer very tight prices. So we can afford to have better quality stones. Their teams are attentive, explain the details to help you choose better, and above all, the exchanges are quick and efficient until the finalization of the project. By the way, I received the ring early which helped me a lot. Even their box is original and makes the jewelry shine with a perfect finish, which moved my partner a lot and since then she spends her time opening the box for the wow effect when she is not wearing it. What is certain is that I will go back to Celinni for the diamonds. My case was handled by Nadia and Amandine so thank you very much to you :)
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Pascal
Rating: 5 out of 5
following a purchase from 16/11/2021
Thank you to Celinni for their welcome and professionalism!
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Colin_ L.
Rating: 5 out of 5
following a purchase from 15/11/2021
I want to thank the entire Cellini team for creating this magnificent ring that made my partner happy.
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Amine
Rating: 5 out of 5
following a purchase from 12/11/2021
A big thank you to Nadia who made this experience an unforgettable moment with her knowledge and kindness. She helped and guided us in choosing our jewelry while respecting our characteristics, even though we had no knowledge. A piece of jewelry of such value is eternal, and the Celinni house offers beautiful products at prices accessible to all, so gentlemen, this is where you should go to please your ladies! From the quality of the jewelry to the service, everything was perfect. The waiting time is necessarily long when you're eager, but the delays are minimal. In addition to being quality and accessible, you can have your diamond appraised to know its value, and you also benefit from a free deep cleaning of your jewelry every eighteen months. Thank you also to Amandine who took care of us with sympathy and kindness while explaining the latest details. Don't hesitate any longer, Celinni is The Diamond Merchant.
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Odile C.
Rating: 5 out of 5
following a purchase from 27/10/2021
Thank you Enzo and thank you also to your team.
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Pierre-Louis
Rating: 5 out of 5
following a purchase from 10/11/2021
Enzo and his team have always been attentive to find the ring that best suited our expectations. The result is of excellent quality; this is the 4th ring I have purchased, and I have never been disappointed. I highly recommend.
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Mohamed
Rating: 5 out of 5
following a purchase from 10/11/2021
Thank you very much to the CELINNI team for their very friendly welcome and impeccable professionalism. Delivery times were respected and even ahead of the scheduled date. I also wanted to thank Amandine for her warm welcome and all her explanations during the ring handover. I highly recommend the CELINNI brand.
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Frédéric C.
Rating: 5 out of 5
following a purchase from 09/11/2021
A big thank you to Nadia and Amandine for their professionalism and excellent interpersonal skills. Thank you for your advice. The expected manufacturing time was reduced. And it was a very nice surprise to discover my wedding band. The diamonds are stunning. It's a beautiful job for a magnificent result. A big thank you to the people who crafted, shaped, and advised me.
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Muriel E.
Rating: 5 out of 5
following a purchase from 09/11/2021
Hello, I ordered a ring for my birthday. It is absolutely fabulous. Besides the quality of the diamonds, the welcome, the order tracking, and the after-sales service, everything was perfect. I highly recommend this store. Thank you very much for everything!
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Maxime
Rating: 5 out of 5
following a purchase from 08/11/2021
Thank you to Celinni for your welcome and your support in choosing the engagement ring. I had some hesitations at first, but I do not regret my choice. I had to wait four weeks, but the prices are unbeatable, and the team is extremely pleasant and attentive, even suggesting ideas for places to make the proposal! :) My friend said 'yes' and loves her ring. We will return for the wedding bands!
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Younes R.
Rating: 5 out of 5
following a purchase from 05/11/2021
Excellent experience. We were very well received by Enzo, who demonstrated impeccable professionalism and follow-up throughout. We purchased several pieces of jewelry (ring, wedding bands, set). Celinni offers very good prices and very high-quality craftsmanship. @Enzo: We are delighted to have worked with you! See you soon.
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Mariel
Rating: 5 out of 5
following a purchase from 25/10/2021
A big thank you to the Celinni house for creating our wedding bands. We were received by competent people who perfectly crafted our wedding bands. Thanks again to Ores, Amandine, Enzo, and Jonathan for their welcome and professionalism. M&R L.
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Isabelle A.
Rating: 5 out of 5
following a purchase from 02/11/2021
I can only praise the attentiveness and professionalism of the Celinni House. I chose them for my engagement ring: a sublime Cushion Solitaire, weighing 1.53 carats and of perfect quality: D/FLAWLESS. With GIA Certificate. I chose them again for the creation of our wedding bands: a full band for me (quality D/IF) and a band for him (very comfortable to wear with the bomber inside). And I recently treated myself to a pendant. Round size, 0.90 carats and D/IF with GIA certificate. All my future diamond jewelry will come from the Celinni House. Their prices are unbeatable. Their professionalism is reassuring. Why go elsewhere?
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Mourad A.
Rating: 5 out of 5
following a purchase from 04/10/2021
What a pleasure to meet Gregoire and Amandine and to let ourselves be guided in the custom creation of our engagement and wedding rings. They advised us with kindness and professionalism; we learned a lot about the world of jewelry, their stones are sublime, and we are very, very happy with the rings. I highly recommend! :)
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Bruno T.
Rating: 5 out of 5
following a purchase from 26/10/2021
I bought a rose gold ring and a solitaire diamond, and my fiancée loved it too much; a classic, yet it was perfect for her. So a big thank you; I ordered the ring at the beginning of the summer, which delayed the delivery a bit, but I give 5 stars because the wait was worth it!! :)
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Michelle
Rating: 5 out of 5
following a purchase from 30/10/2021
A first appointment to discuss the project of a ring in progress. As agreed, the deadline was respected, and the product delivered met my expectations. The ring is sublime. A professional and attentive team. I recommend without hesitation.
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