Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 2, 3, 4 and 5 stars

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Régis
Rating: 5 out of 5
following a purchase from 08/01/2021
A big thank you to Nadia and Flora who provided me with excellent service and ultra-fast delivery even during the year-end holiday week! The jewelry I will give to my wife for her birthday is superb, up to my expectations. Régis.
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Sarah
Rating: 5 out of 5
following a purchase from 07/01/2021
Very good experience with Nadia. She listened to my wishes, advised me well without ever pushing. I even got a diamond of better quality than initially planned, a surprise from Nadia! I recommend.
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Loredana L.
Rating: 5 out of 5
following a purchase from 04/01/2021
I am very, very satisfied with this very serious company, excellent contact with the team who are very attentive to your desires. I had a magnificent diamond river made, I will order again and I highly recommend this company, thank you.
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Salma E.
Rating: 5 out of 5
following a purchase from 29/12/2020
Delighted with my ring! Exactly what I wanted!! Order placed at the last minute but received on time!
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Carla
Rating: 5 out of 5
Today marks a year since the most special and emotional moment of my life, the day I received the engagement ring of my dreams, which was offered to me in an impressive place by its high standards - Aiguille du Midi, facing Mont Blanc. After conducting extensive research on the diamond market and the most reputable international jewelers, we concluded that Celinni ranks first in terms of quality-price ratio. The diamonds, the ring model, the way it was made, the engraving, absolutely everything meets the highest quality standards. Perfection is the essence that defines the Celinni brand. We also appreciated the efficient way of communicating with the professional Mr. Enzo Cousin, who met all our requirements. Finally, the delivery of the ring was made within the deadlines. We will return with the utmost confidence to the Celinni jewelry house and recommend it to everyone looking for perfection in every detail. Congratulations to the entire Celinni team! Merry Christmas and Happy New Year! Carla & Andrei Romania
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Antoine S.
Rating: 5 out of 5
following a purchase from 23/12/2020
A big thank you to the Celinni house for their professionalism and availability. We have always been very well received by Enzo Cousin, who was very attentive and was able to propose the rings and wedding bands that met our expectations. Thank you for the pleasant contact at each of our appointments and for the always impeccable service. The jewelry is of very good quality and delivered on time. We will always remember you every time we look at our well-dressed fingers!
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Sckip
Rating: 5 out of 5
following a purchase from 23/12/2020
Thank you to the entire Celinni team for the quality of the services and for respecting deadlines! They are true professionals who listen; I have only been a customer since this year, but I have never found people so attentive to requests and doing their best to satisfy the client. Thank you to you, buyers, jewelers, manufacturers, after-sales service, and Merry Christmas to you! You brought me happiness this year, and I wanted to thank you. Best regards, Pascal H.
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Wary S.
Rating: 5 out of 5
following a purchase from 21/12/2020
I am delighted with my birthstone ring. It is just magnificent. Thank you to Enzo Cousin for the warm welcome and the follow-up on my order. Wary
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Claude E.
Rating: 5 out of 5
following a purchase from 19/12/2020
After my second purchase, I am still very satisfied with my various contacts, the listening, the quality of the diamonds, and the execution. I will return with total confidence. A big THANK YOU.
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Christine N.
Rating: 5 out of 5
following a purchase from 19/12/2020
A lovely discovery at the Celinni house. Charming welcome from Nadia, professionalism, and quality of the jewelry make this beautiful experience an invitation to return.
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Izia W.
Rating: 5 out of 5
following a purchase from 18/12/2020
What a wonderful discovery this Celinni house is! Professionals who are attentive and available, guiding you towards the best choice. A very pleasant shopping experience. I highly recommend this brand. Thank you again!
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Yassine M.
Rating: 4 out of 5
following a purchase from 17/12/2020
Online order delivered on time and in accordance with the model proposed on the site. A very professional customer service, available at any time by email and phone. A big thank you to DAVID for his support. Highly recommend.
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Hanae A.
Rating: 5 out of 5
following a purchase from 17/12/2020
Very happy with my two rings! M. COUSIN accompanied us from start to finish and helped me a lot in choosing the model. I recommend without hesitation, the service and quality are there. Thank you very much.
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Lori L.
Rating: 5 out of 5
Very good experience at Celinni. Available and attentive seller. Quality of service impeccable. A slight delay due to the COVID-19 crisis but extremely satisfied in the end. I recommend!
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Laronde
Rating: 5 out of 5
following a purchase from 13/12/2020
Everything went very well, advice, order taking, secure delivery, all done remotely. Thank you very much. Rémi Laronde
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Farah
Rating: 5 out of 5
following a purchase from 12/12/2020
Nadia, manager of Celinni, made me a ring even more beautiful than requested! She listened to my wishes, is super professional, and the crafting and delivery were quick! I recommend Celinni for quality and unique jewelry.
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Vincent T.
Rating: 5 out of 5
following a purchase from 11/12/2020
Excellent customer experience. Enzo is very attentive and provides good advice while allowing the customer to make the choice. The deadlines, prices, and commitments are met. A product delivered on time and completely in accordance with the drawings and technical specifications requested. Bravo and thank you!
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Pierre
Rating: 5 out of 5
following a purchase from 11/12/2020
The two orders placed (solitaire + wedding bands) gave us complete satisfaction. Enzo was attentive to our needs, advising us and meeting our expectations. We were well received in the showroom, with personalized attention to find the right diamond. You can order with complete confidence; the quality/price ratio is excellent.
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Nicolas C.
Rating: 5 out of 5
Second order in two years. A pair of diamond earrings and a bracelet. I recommend Cellini for their availability, responsiveness, and professionalism. David and Enzo (as well as the rest of the team) have always been attentive to my requests, which were a bit last minute. The jewelry is of high quality, and the sales process is simple and quick.
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I.girardot
Rating: 5 out of 5
following a purchase from 06/12/2020
When I requested information, I dealt with Enzo Cousin, who was always available, pleasant, and competent from the beginning until our order of a gold and diamond wedding band; I wholeheartedly recommend the Celinni House and Enzo Cousin as their advisor. Thank you to them.
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Lentz
Rating: 5 out of 5
following a purchase from 04/12/2020
Another great experience at Cellini. This is the second time I have purchased a piece of jewelry from them, and I can only recommend this house. Attentive listening and wise advice for my wedding band, which is magnificent. Thank you to Mr. Cousin and the entire Cellini team.
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Vincent
Rating: 5 out of 5
following a purchase from 04/12/2020
I am extremely satisfied with the service from the Celinni house. During an appointment at their headquarters in Paris, I received valuable advice from a specialist. I was able to look at different diamonds and choose the one that met my criteria, particularly budgetary ones. I was fortunate to choose a setting that was available, and less than ten days later, I picked up my fiancée's solitaire ahead of the initial deadlines. The quality/price ratio is excellent, both for the service provided and the quality of the ring, which is now admired daily. I wholeheartedly recommend the Celinni house and extend my sincere thanks to them!
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Paul
Rating: 5 out of 5
following a purchase from 03/12/2020
I trusted the Celinni house for an engagement ring order because I had a very specific idea of what I was looking for. I was able to exchange several times with Mr. Cousin, who advised and guided me very well, and I placed my order. The 3 to 4 week deadline was fully respected, and the delivery was very quick according to the conditions we determined together. The ring is beautiful and fully meets my request. I highly recommend it! Thank you again!
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Kz
Rating: 5 out of 5
Third order at the house and still very satisfied with the choice, advice, follow-up, quality, and price offered. I highly recommend Celinni, who will listen to you and adapt to your needs according to your expectations. Thank you to E.C. for his availability and competence.
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Jean P.
Rating: 5 out of 5
following a purchase from 27/11/2020
I have trusted the Celinni house for several years. Today I just received the new solitaire, and my wife is delighted; the old one was broken. Thanks to Enzo's advice and professionalism, the setting was replaced, and the diamond was expertly evaluated. I thank the entire team, not forgetting David.
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Fatem Z.
Rating: 5 out of 5
following a purchase from 27/11/2020
Very satisfied with my rings, excellent quality, excellent service. Thank you, Enzo Celinni.
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Carlos
Rating: 5 out of 5
following a purchase from 12/11/2020
I wanted to give a diamond ring to my wife to replace an older one she had lost, but the prices generally held me back. The second lockdown was approaching, and I couldn't find a solution until I discovered the Celinni website. Everything is very well explained regarding the quality of the diamonds, which was very important to me since I knew nothing about it. At the same time, I was able to find on the site exactly the ring I was looking for for my wife, even better. One call, and Celinni handled everything over the phone. Ms. Nadia Zitout was reassuring. Kindness and professionalism were present. Finally, on the very day of my wife's birthday, 15 days after the order, the ring arrived via Chronopost. That evening, my wife said to me, 'This is the most beautiful ring I have ever seen in my life!' What more could a man want? Thank you, Celinni, and see you soon.
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Julien M.
Rating: 5 out of 5
following a purchase from 14/11/2020
A big thank you for the listening, realization, and follow-up of my project. I had a ring made for my marriage proposal, and everything went very well. The ring is superb, and the quality-price ratio is top-notch!
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Ines
Rating: 5 out of 5
following a purchase from 12/11/2020
I highly recommend CELINNI; Mr. ENZO was very attentive, patient, a very good advisor, and the quality-price ratio is excellent!! I finally found my engagement ring to my liking, with respect for delivery deadlines.
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Ludovic
Rating: 5 out of 5
following a purchase from 04/10/2020
We greatly appreciated the professionalism of Mr. Cousin, who was able to advise us and find the ideal diamond for us. He is very available and answers all your questions. The ring is magnificent, and we will not hesitate to use Mr. Cousin's services and the Celinni house again.
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Johana A.
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good experience at the Celinni house. My fiancé and I chose the ring with Mr. Cousin. The delivery deadline was respected, and what joy it was to see the ring. Of extreme brilliance. Without hesitation, we will come to choose our wedding bands at Celinni. Thank you again.
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Alex O.
Rating: 5 out of 5
following a purchase from 03/11/2020
Superb experience at the Celinni house, friendly and kind welcome from Mr. Enzo Cousin with advice, recommendations, and especially very attentive. Ring prepared with care with a very short deadline upon request. I recommend with my eyes closed! Thank you!
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Julien P.
Rating: 5 out of 5
following a purchase from 02/11/2020
Very good welcome and advice at Celinni Paris. Jewelry met my expectations, delivered within the timeframe established at the order. For my part, a very good experience. An address I will recommend to my circle. Thank you very much to Enzo and to Celinni.
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Benziane S.
Rating: 5 out of 5
following a purchase from 02/11/2020
We were very well received at Celinni, fully respecting health protocols. We were accompanied and advised with complete kindness and without pressure. I was able to create the ring of my dreams at a very competitive price!! The ring was delivered on time, and I will not hesitate to call on Celinni again and recommend them to my loved ones!
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Barbuvio
Rating: 5 out of 5
Great experience, I recently ordered earrings from the Celinni House, and I am totally satisfied with the result. The jewelry is more beautiful in reality than on their site; you can see their attention to detail. Thank you to Enzo, always available and ready to provide the information I wanted. I will definitely return for another piece of jewelry!
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N_C
Rating: 4 out of 5
following a purchase from 22/10/2020
Very beautiful products (engagement ring and 2 wedding bands) and very good support for choosing the diamonds, even for a novice. There were some misunderstandings, but after transparent exchanges, the Celinni teams reacted very well to ensure that the final experience was good.
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Adolfo G.
Rating: 5 out of 5
following a purchase from 20/10/2020
The jewelry is very beautiful, as beautiful as in the advertisement on the website. Very well advised by the diamond expert, Mr. Enzo Cousin, who never pressured me to sell a piece of jewelry but instead listened to me and understood what I was looking for. Thank you again, and see you soon.
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At
Rating: 5 out of 5
following a purchase from 07/10/2020
Very good jeweler who accompanies the client from the choice of the stone to the finished engraved product. Thank you to Enzo for his follow-up and advice.
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Johan
Rating: 5 out of 5
following a purchase from 06/10/2020
Very good experience at Celinni. I was looking for an engagement ring for my partner, and their team was able to meet all my expectations and adapt to my budget. The jewelry is made to measure, and the deadline is not too long. I recommend!
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Andres F.
Rating: 5 out of 5
following a purchase from 06/10/2020
Perfect. The custom-made ring exceeded my expectations.
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