Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 2, 3, 4 and 5 stars

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Camille Z.
Rating: 5 out of 5
following a purchase from 18/06/2020
We are more than satisfied. The engagement ring is beautiful, up to our expectations. The service was perfect from start to finish.
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Ethan A.
Rating: 5 out of 5
following a purchase from 18/06/2020
Very good serious company. I bought my engagement ring and it is very nice.
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Frederique O.
Rating: 5 out of 5
following a purchase from 17/06/2020
A friendly team with good advice and a very good quality-price ratio. I am very satisfied.
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B.lot
Rating: 5 out of 5
following a purchase from 17/06/2020
Celinni was first recommended to me by a knowledgeable friend. I contacted the Paris establishment by phone and quickly got an appointment at the showroom. Mr. COUSIN welcomed me with professionalism. He helpfully guided me in choosing the engagement ring after listening to my various criteria and expectations. The technical characteristics of a diamond were presented to me with clear and precise explanations. Several options were presented based on my criteria. Mr. COUSIN's advice was decisive in my final choice. Mr. COUSIN was then available and responsive to my various requests during the preparation phase of the ring (3 weeks). The ring was delivered to me within the announced deadlines. It is truly stunning. Finally, the customer relationship is really top-notch, which is particularly appreciated for a purchase of value. I felt confident throughout my process. Ultimately, I can only recommend this house for anyone looking to be professionally guided in the purchase of a diamond. A very good experience for me therefore. BL
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Tarek K.
Rating: 5 out of 5
following a purchase from 15/06/2020
A warm welcome and tailored proposals to find your happiness. Celinni brings a fresh touch to the world of jewelry. I highly recommend.
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Patrick M.
Rating: 5 out of 5
following a purchase from 13/06/2020
Very good service, very friendly, focused on the client. I am very satisfied, both with the professionalism and the speed with which my orders are executed. I highly recommend Celinni and I often talk about it to those around me. Perfect! Thank you and very likely see you soon!
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Charles W.
Rating: 5 out of 5
following a purchase from 13/06/2020
The ring completely meets my expectations and the quality/price ratio is very satisfactory compared to what competitors offer. Thanks to the customer service team, who have always been available and responsive. The GIA report provided with the diamond is a nice little bonus.
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Vl
Rating: 5 out of 5
following a purchase from 13/06/2020
I have nothing but positive things to say: excellent contact and listening from Mr. Sussman, a magnificent jewel, with an excellent quality/price ratio (yes I repeat myself, but I can't find another word) and top-notch service even in this troubled period.
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Alain R.
Rating: 5 out of 5
following a purchase from 13/06/2020
I had seen a report on TV about the Celinni house. I decided to order on the celinni.com site. during the lockdown, with a bit of apprehension but quite confident. I exchanged several times by email and phone with Mr. Cousin and it completely reassured me about the seriousness of this house. I received my order for our 30th anniversary of meeting, on the scheduled date, in a beautiful box and careful packaging, accompanied by a certificate and the invoice. Very high-end service and product.
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Max T.
Rating: 5 out of 5
following a purchase from 12/06/2020
Beautiful quality of realization and good advice, reassuring jeweler and careful prices. Ideal when you know what you want!
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Abdou S.
Rating: 5 out of 5
following a purchase from 12/06/2020
Top-notch. Jewelry quality: 5/5 Price: 5/5 Advice and welcome: 5/5 Thank you Enzo
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De N.
Rating: 5 out of 5
following a purchase from 12/06/2020
Undeniable professionalism and remarkable quality of jewelry. Very pleasant, you are very well received and advised, and you can feel the love for the craft in each of their words.
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Magali L.
Rating: 5 out of 5
following a purchase from 10/06/2020
I recommend this jewelry store, my ring is magnificent, even more beautiful than I imagined. I had some reservations about ordering a piece of jewelry of this value online. Mr. Cousin made me feel confident with his professionalism. You can order with your eyes closed, this company is very serious.
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Dodom B.
Rating: 5 out of 5
following a purchase from 09/06/2020
Superb responsiveness and beautiful jewelry
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M A.
Rating: 5 out of 5
following a purchase from 09/06/2020
A team that listens above all, who offered me valuable advice. Work of very high quality, which ultimately enhances the precious stones. Bravo and thank you again!
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Emmanuel K.
Rating: 5 out of 5
following a purchase from 08/06/2020
Buying this ring was a true joy. I went to meet Nadia who listened to me, advised me, and explained the manufacturing process. The ring is magnificent, a true delight. Thank you E. KOT
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Lionel D.
Rating: 5 out of 5
following a purchase from 08/06/2020
Discovered online, this company is very serious. I had them make a custom diamond ring and it is a success!
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Fred A.
Rating: 4 out of 5
following a purchase from 05/06/2020
The ring is pretty but too small for my taste for 1 carat of diamond. A bit disappointed
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Mme C.
Rating: 5 out of 5
following a purchase from 03/06/2020
For the first purchase in 2010, we made an appointment in Paris. The custom ring ordered is superb and we decided to try our second order online. This time we chose a bracelet. Despite a deplorable Chronopost service, Enzo managed to make us forget this problem and once again proved that Celinni meets our expectations. Highly recommended without moderation.
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Gilles S.
Rating: 5 out of 5
following a purchase from 03/06/2020
First order on the site CELINNI.COM. In full lockdown and with all possible apprehensions regarding the purchase of a valuable piece of jewelry online. I was able to speak with Mr. Enzo Cousin by phone who reassured me, and I can say that the photos on the site are true to reality. The ring I ordered, despite the disruptions due to the situation, was delivered on the agreed date. It is magnificent. Beautiful case and careful packaging. Also up to the quality of the products offered. I highly recommend.
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Celine B.
Rating: 5 out of 5
following a purchase from 20/05/2020
Anniversary gift. Very beautiful pear diamond pendant with platinum chain. I agree with the previous review regarding the fineness of the chain. Delivery within a reasonable time despite the lockdown. Very well informed by my contact person. I will order from Celinni with confidence.
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Alain
Rating: 4 out of 5
following a purchase from 17/05/2020
I ordered a pendant with a diamond. The stone matches the description. However, I find the white gold chain a bit thin, so I hope it won't be fragile with use. The whole is delivered in a simple case and a pouch that is unfortunately too small to contain the box. Very fast delivery. I recommend this site.
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Mehdi E.
Rating: 5 out of 5
following a purchase from 16/05/2020
Custom ring ordered and received with a delay due to the exceptional situation, exchange about the situation and the progress with Mr. COUSIN, who is very professional and very responsive (which I particularly appreciate). Imported diamond so longer manufacturing time due to restrictions, however, I received the ring 24 hours after the end of the manufacturing. Deliveries are assured. The ring is magnificent, I was pleased to see that the color of the diamond is above what I wanted, and that without any extra cost. Excellent product and excellent service. I recommend 100%, without hesitation the house CELINNI. Thank you again!!!
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Yves M.
Rating: 5 out of 5
following a purchase from 16/05/2020
Jewelry received in accordance with my requests and expectations. Delivery times respected. Perfect listening to inquiries by email, especially by David SUSSMAN who was prompt in responding and quickly followed up on my request. I recommend this site.
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Théo H.
Rating: 5 out of 5
following a purchase from 15/05/2020
After several exchanges with my contact Mr. Cousin for the purchase of a diamond necklace, I finally decided to take the plunge. No regrets, the jewelry is magnificent and of very good quality. I received the bracelet during the lockdown, no delays compared to the one announced beforehand. I thank the entire Celinni team and especially Mr. Cousin for his patience and professionalism. I recommend the Celinni house 100%. See you soon,
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Damien
Rating: 5 out of 5
following a purchase from 14/05/2020
David and his team are top-notch, they delivered me a magnificent ring just as I expected in a relatively quick time despite the dramatic situation. For future buyers, Celinni offers the best quality-price ratio in France, so don't waste your time getting quotes anywhere else, just go to Cellini, plus they specialize in precious stones, why go elsewhere just to pay double sometimes for poor quality. See you soon for a future ring.
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Baptiste
Rating: 5 out of 5
following a purchase from 13/05/2020
Thank you for your patience and listening. We are very satisfied, the ring is magnificent!!!
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Mr S.
Rating: 5 out of 5
following a purchase from 09/05/2020
As usual, very beautiful jewelry at reasonable prices, but with unexpected service during this period of upheaval. Thank you to the whole team.
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Amsily
Rating: 5 out of 5
following a purchase from 07/05/2020
Pleasant and professional team for quality jewelry. I highly recommend for any occasion!
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Consumer
Rating: 5 out of 5
following a purchase from 07/05/2020
Jewelry ordered after the lockdown and received before the deconfinement! Total surprise... The jewelry arrived well in a packaging that did not allow one to suspect the contents: absolute discretion. The Celinni house is to be recommended because even living in the south of France, the enlightened and reliable advice from the collaborators allowed me to have exactly the jewelry I wanted at unbeatable prices.
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Diot
Rating: 5 out of 5
following a purchase from 06/05/2020
The ring was made to measure according to my wishes and I received it despite the lockdown, very well protected and in perfect condition. The ring exactly meets my expectations, it is magnificent! Thank you Mr. Couzin and his team.
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Serin
Rating: 5 out of 5
following a purchase from 06/05/2020
Very satisfied with my purchase, fast delivery.
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Jean
Rating: 5 out of 5
following a purchase from 06/05/2020
Very satisfied with the jewelry received.
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Milene T.
Rating: 5 out of 5
following a purchase from 30/04/2020
I ordered 2 half-bands. I was worried about a bad surprise. And well, they are magnificent!! I thank Mr. Sussman and his team who did what was necessary despite the lockdown. A super service from A to Z and a real kindness to satisfy the customer.. I recommend with my eyes closed...
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Phuong T.
Rating: 5 out of 5
following a purchase from 29/04/2020
It's a very beautiful ring. I am satisfied with their service as well.
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John
Rating: 5 out of 5
following a purchase from 29/04/2020
Perfect, matches exactly what we discussed together. Delivery OK despite confinement
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Jb
Rating: 4 out of 5
following a purchase from 29/04/2020
It's a good service despite the lockdown. It would be helpful to have some models or photos to visualize all the sizes and styles of rings. I recommend.
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Bf
Rating: 5 out of 5
following a purchase from 29/04/2020
Order placed online for a pair of amethyst earrings in mid-April and received via Chronopost a few days later despite the lockdown. Moreover, they were delivered in a case, which was itself placed in a nice outer box... with of course all the precautions from the delivery person upon receipt. And as often, a call from a seller, here from Celinni of course, to ask if the receipt took place and is in accordance with expectations.
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Jessica S.
Rating: 5 out of 5
following a purchase from 23/04/2020
Always delighted with the quality of the jewelry, the attention given to the customer, and the quality/price ratio! To date, after several orders with Celinni, I simply haven't found better! Highly recommend. Thanks to Enzo and David for their availability.
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Cristina D.
Rating: 5 out of 5
following a purchase from 19/04/2020
We are very happy with the quality of our custom-made wedding bands from Celinni, which we received very quickly. Thank you to Enzo and the Celinni team for their professionalism and quality work! I highly recommend!
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