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F
Rating: 5 out of 5
Very good, the jewelry was perfectly in line with expectations, an ultra serious delivery. I would recommend very soon. Thank you very much Celinni.
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Customer reviews of Celinni
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 1 328 published reviews
Summary of reviews
Celinni consistently delivers on product quality and finish, with many customers noting rings, bracelets, and pendants that are beautiful, well finished, and closely aligned with descriptions and expectations. Delivery is reliable, with on-time packaging and clear tracking communications; several reviews highlight responsive customer service that guides buyers through the process and resolves issues promptly. The value and affordability are celebrated, with mentions of favorable price-to-quality ratios, attractive discounts, and the ability to meet various budgets. Overall, customers repeatedly praise the reliability of service, the attentiveness of staff, and the satisfaction of receiving high-quality jewelry that meets or exceeds expectations.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Super experience and jewelry received on time and as described in the photos
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S
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Product meets expectations. No problem!
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J
Rating: 5 out of 5
In accordance with the order, very careful shipping. I recommend
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M
Rating: 5 out of 5
Reliable diamond house concerned about the needs of its clients. Total satisfaction regarding the quality of the jewelry and the service offered. Best prices on the market.
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S
Rating: 5 out of 5
Very good purchase, the ring is really beautiful. The relationship is very professional with the teams. Top notch.
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M
Rating: 3 out of 5
I still haven't received the gift I was supposed to get with my order for a month. The delivery times for my order were not respected either.
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M
Rating: 3 out of 5
Error in the description, the ring does not match. After-sales service seems good. Waiting for the refund
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P
Rating: 5 out of 5
From order to delivery, everything is perfect.
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Response from Celinni
Dear Patricia,
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that your experience, from ordering to delivery, met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Celinni team
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that your experience, from ordering to delivery, met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Celinni team
E
Rating: 4 out of 5
I am a bit disappointed that the writing is so small and not in the middle. But for the rest, it is beautiful (wedding ring)
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P
Rating: 5 out of 5
Very good and good value for money. A bit of delay in delivery.
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Response from Celinni
Hello Patrizia,
Thank you for your flattering review and your rating of 5/5! We are delighted to hear that you are satisfied with the quality of our products and their value for money. We also take note of your comment regarding the delivery delay and we are constantly working to improve this point. We look forward to serving you again soon!
Best regards,
The Celinni team
Thank you for your flattering review and your rating of 5/5! We are delighted to hear that you are satisfied with the quality of our products and their value for money. We also take note of your comment regarding the delivery delay and we are constantly working to improve this point. We look forward to serving you again soon!
Best regards,
The Celinni team
S
Rating: 4 out of 5
Very beautiful ring, not disappointed reasonable price for real diamonds. Thank you for your work.
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Response from Celinni
Dear Sylviane,
We sincerely thank you for your positive feedback and encouragement. We are delighted that you are satisfied with your ring and the quality of our diamonds. Your trust in our work motivates us to continue offering the best.
We sincerely thank you for your positive feedback and encouragement. We are delighted that you are satisfied with your ring and the quality of our diamonds. Your trust in our work motivates us to continue offering the best.
S
Rating: 5 out of 5
Magnificent, custom-made ring, at a very honest price, received just in time thanks to the remarkable investment of customer service, well done and thank you.
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Response from Celinni
Dear Silvère,
We sincerely thank you for your flattering review and for the perfect score you gave us. We are delighted to learn that the custom-made ring met your expectations and that our customer service was up to par. Your satisfaction is our greatest reward and we would be thrilled to assist you again in your future projects.
Best regards,
The Celinni team
We sincerely thank you for your flattering review and for the perfect score you gave us. We are delighted to learn that the custom-made ring met your expectations and that our customer service was up to par. Your satisfaction is our greatest reward and we would be thrilled to assist you again in your future projects.
Best regards,
The Celinni team
M
Rating: 5 out of 5
3rd time I shop at Celinni and I am always just as happy. Quality, price, delivery top-notch.
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Response from Celinni
Dear Maxime,
We sincerely thank you for your flattering review and your loyalty to Celinni. It is a pleasure to know that the quality of our products, our prices, and our delivery service meet your expectations. We remain at your disposal for your future purchases and hope to see you again very soon!
We sincerely thank you for your flattering review and your loyalty to Celinni. It is a pleasure to know that the quality of our products, our prices, and our delivery service meet your expectations. We remain at your disposal for your future purchases and hope to see you again very soon!
S
Rating: 5 out of 5
I am delighted with my purchase. My bracelet is simply magnificent. The transaction was very simple and quick. An excellent quality/price ratio. I would buy again from this beautiful house.
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Response from Celinni
Dear Sophie,
We sincerely thank you for your flattering review and your perfect rating! We are delighted to learn that you are satisfied with your bracelet and that your shopping experience met your expectations. We look forward to welcoming you again at Celinni!
We sincerely thank you for your flattering review and your perfect rating! We are delighted to learn that you are satisfied with your bracelet and that your shopping experience met your expectations. We look forward to welcoming you again at Celinni!
M
Rating: 5 out of 5
Celinni, always pleasantly surprised by the quality of the work. Always very good follow-ups and impeccable quality service. I am very satisfied, as well as a top-notch customer service.
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Response from Celinni
Hello Mickael,
Thank you very much for your flattering review and your rating of 5/5! We are delighted to hear that you are satisfied with the quality of our work and the after-sales service. Your satisfaction is our priority and your feedback encourages us to continue on this path.
See you soon on Celinni!
Best regards,
The Celinni team
Thank you very much for your flattering review and your rating of 5/5! We are delighted to hear that you are satisfied with the quality of our work and the after-sales service. Your satisfaction is our priority and your feedback encourages us to continue on this path.
See you soon on Celinni!
Best regards,
The Celinni team
F
Rating: 3 out of 5
Great, except that the gift bracelet is unfortunately not adjustable...
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J
Rating: 4 out of 5
Delivery times too long
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Response from Celinni
Hello Jacques,
We thank you for your feedback and understand your frustration regarding the delivery times. We are constantly working to improve our logistics in order to reduce these delays and provide you with an optimal experience. Please feel free to share your suggestions to better meet your expectations.
We thank you for your feedback and understand your frustration regarding the delivery times. We are constantly working to improve our logistics in order to reduce these delays and provide you with an optimal experience. Please feel free to share your suggestions to better meet your expectations.
M
Rating: 5 out of 5
Very happy with the ordered ring, top customer service, I called several times, because indeed there is a difference between the date indicated at the time of the order and the actual date. But the service made sure I could receive it the day before the wedding, so great! I have no opinion on the bracelet I am supposed to receive since I still don't have it.
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Response from Celinni
Dear Marie,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your ring and that our customer service was able to assist you effectively. We do our best to ensure our customers' satisfaction.
Regarding your bracelet, we are sorry for this delay and we invite you to contact us if you need assistance. We hope you will also appreciate this item once received!
Best regards,
The Celinni team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your ring and that our customer service was able to assist you effectively. We do our best to ensure our customers' satisfaction.
Regarding your bracelet, we are sorry for this delay and we invite you to contact us if you need assistance. We hope you will also appreciate this item once received!
Best regards,
The Celinni team
C
Rating: 5 out of 5
Very pretty jewelry and beautiful presentation
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E
Rating: 5 out of 5
Satisfied !!
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A
Rating: 5 out of 5
We were regularly kept informed about the delivery manufacturing stages, which is reassuring when spending this kind of amount. Moreover, our wedding bands were very well packaged and the result is exactly what we expected.
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C
Rating: 5 out of 5
Very satisfied with my order at Celinni, the ring is beautiful and I was very well assisted by customer service, a young man whose name I am not sure of: Quentin?
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K
Rating: 5 out of 5
Hello, very satisfied with the service. Perfect
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A
Rating: 5 out of 5
Good quality for an exceptional price
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G
Rating: 5 out of 5
Hope quality and service
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C
Rating: 3 out of 5
Unfortunately, I received the defective bracelet because I cannot close it. Problem with the clasp.
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É
Rating: 5 out of 5
Beautiful rings received quickly
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I
Rating: 5 out of 5
Satisfied with the quality of my purchase at a super affordable price!
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M
Rating: 5 out of 5
Very well packaged parcel. Secured.
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M
Rating: 5 out of 5
I am delighted to have dared to undertake this experience which did not seem ordinary to me, given the value of the jewelry. I particularly appreciated being able to choose the stones delivered with their certificate attesting to their quality. It is very rare! The quality-price ratio is very interesting!
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A
Rating: 5 out of 5
Very beautiful quality at a very attractive price.
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P
Rating: 5 out of 5
Original and quality jewelry.
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S
Rating: 5 out of 5
I recommend. I am more than satisfied.
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D
Rating: 5 out of 5
Very satisfied with the piece as well as the delivery
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J
Rating: 5 out of 5
A very reasonable price and delivery time, for a beautifully packaged and magnificent ring.
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A
Rating: 5 out of 5
We are very satisfied. Thank you very much
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C
Rating: 5 out of 5
Satisfied with my purchase, the jewelry is beautiful, it matches the photo on the website. Good communication of the manufacturing steps, a slight additional effort could be made to reassure the customer at the delivery stage. Everything went well
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O
Rating: 5 out of 5
Perfect, the jewelry is exactly like in the photo.. Small downside on the delivery which took longer than expected but other than that I am delighted with the delicacy and the quality-price ratio of the rings...
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