Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 2, 4 and 5 stars

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Sylvie D.
Rating: 5 out of 5
following a purchase from 12/10/2022
Simply superb. I am very satisfied with the exceptional jewelry. This is the second one and top diamond house very serious. I really recommend. Thank you again and see you soon, I think.
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A. C.
Rating: 4 out of 5
following a purchase from 11/10/2022
Very pretty earrings. However, the deadlines indicated at the time of the order were not respected, which can pose a problem in some cases (my earrings were finished a week after the expected date).
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Mob
Rating: 5 out of 5
following a purchase from 09/10/2022
Hello, The ordered engagement ring is of excellent quality! I thank the Celinni house (Lille) for its advice and excellent service!
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Hoon N.
Rating: 5 out of 5
following a purchase from 05/09/2022
Perfect! Lots of choices, reasonable prices, and fast delivery!
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Anita S.
Rating: 5 out of 5
following a purchase from 21/09/2022
Second purchase at Celinni including a creation. Deadline respected and creation perfectly executed. Good quality-price ratio with a team that listens, from the project to delivery. I recommend. I am very satisfied.
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Stephane M.
Rating: 5 out of 5
following a purchase from 05/09/2022
Very good customer relationship, good advice, very good follow-up.
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David
Rating: 5 out of 5
following a purchase from 02/10/2022
The quality/price ratio is incredible. You need to plan a good month in advance. The customer service is serious and helpful. I recommend.
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Lavie D.
Rating: 5 out of 5
following a purchase from 29/09/2022
Magnificent promise heart, the finish is perfect as always, very satisfied with my purchase once again at Celinni.
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Grégoire D.
Rating: 5 out of 5
following a purchase from 27/09/2022
Order received on time, with the choice of delivery date respected! Everything is perfect.
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Lv
Rating: 5 out of 5
following a purchase from 27/08/2022
Excellent experience at Celinni Lausanne. A fast, responsive, and commercial service from Natacha who met all my expectations. The lucky recipient was also delighted..
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Joseph
Rating: 5 out of 5
following a purchase from 21/09/2022
Quality service, super efficient and very pleasant. The jewelry is magnificent. They took our time constraints into account well.
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Mehdi B.
Rating: 5 out of 5
following a purchase from 26/08/2022
Superb experience, the welcome was very good, the advice relevant, and the products of quality. I highly recommend!
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Jérémy T.
Rating: 5 out of 5
following a purchase from 31/08/2022
Marie and Johnatan are available and attentive to customers. Tailor-made and quality service. Thank you for your support.
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Marie
Rating: 5 out of 5
following a purchase from 31/08/2022
Very nice service! In line with expectations. Very serious.
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Leila C.
Rating: 5 out of 5
following a purchase from 12/08/2022
Thank you for my magnificent wedding band that has garnered admiration from everyone, I love it. The box is great, plus a nice little surprise gift in the package. Thank you for doing everything to ensure I could have it on time. I was very surprised by the follow-up on my order questions: almost immediate responses to emails and then calls from the manager, very rare these days. I recommend this site again and again for its quality and seriousness. Bravo to you.
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Mario Z.
Rating: 5 out of 5
following a purchase from 18/08/2022
Thank you, the earrings were very beautiful and matched perfectly with the pendant ordered previously. The few acquisitions made highlight the know-how of French tradition and the excellence and efficiency of the service offered by the Celinni house. Independently of the remarkable quality of the jewelry, it is worth noting the availability and advice provided by Mr. Cousin and the other team members, one of whose many qualities is knowing how to take into account your appetite and target the jewelry in accordance with your desires and your budget. Even more remarkable is that the certification of the jewelry implies, it seems to me, a 'clean' origin of the imported stones and that these are offered at a quality/price ratio defying potential competition. One wish: change nothing and thank you again. M.Z.
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Viviane
Rating: 5 out of 5
following a purchase from 18/08/2022
Delighted with my Cellini experience in Montpellier. Excellent welcome and great professionalism. Magali from Lene Mirouze demonstrated excellent know-how, competence, and was a precious guide in my choice. I highly recommend this choice to anyone, like me, with a specific request and in need of advice. Viviane Hoareau
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Amine C.
Rating: 5 out of 5
following a purchase from 22/07/2022
I am happy with the purchase of a custom engagement ring. Celinni was responsive and attentive to every detail. I especially thank Enzo for his support.
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Axe F.
Rating: 5 out of 5
following a purchase from 29/07/2022
I bought a magnificent solitaire, Celinni was very responsive and very welcoming, I recommend going there, there is something for everyone.
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Medi
Rating: 5 out of 5
following a purchase from 03/06/2022
We are very satisfied with the Celinni house. Whether it is: the kindness of the staff, their listening, the quality of their advice, and especially the patience in the face of very indecisive customers like us (too many choices, everything is beautiful, hard to choose), the beauty, quality of the jewelry, and especially the diamonds, the excellent quality/price ratio. Everything allows you to feel confident and buy with your eyes closed! We are so satisfied that we have recommended the Celinni house to several of our friends. Thank you again to Enzo and the whole team for accompanying us in our purchase.
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Dominique T.
Rating: 5 out of 5
following a purchase from 27/07/2022
Fast and premium service.
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Christèle M.
Rating: 5 out of 5
following a purchase from 27/07/2022
Perfect in every way! Purchase on site received by carrier. Perfect again.
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Franck E.
Rating: 5 out of 5
following a purchase from 21/07/2022
I highly recommend the Celinni house. I was warmly welcomed by Enzo who answered all my questions. Thank you again! I will not hesitate to return to buy the wedding bands.
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Riadh C.
Rating: 5 out of 5
following a purchase from 26/07/2022
We chose Celinni for the engagement ring and for our two wedding bands. The result was perfectly in line with our expectations. The team was very understanding during the various exchanges we had, which allowed us to design the solitaire that perfectly matched our expectations. I find it a good quality-price ratio, given the customization offered and the quality of the stones. Regarding the speed of delivery, we received the rings and the wedding bands on time. I highly recommend :)
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Chachou
Rating: 5 out of 5
following a purchase from 25/07/2022
I bought a diamond at Celinni and I am delighted, I was very well advised and guided by Enzo who dedicated professional time to provide the appropriate explanations. The ring is magnificent, the size excellent. I recommend this diamond dealer without reservation. Excellent welcome and services and very reasonable prices.
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Client
Rating: 5 out of 5
following a purchase from 12/07/2022
Excellent experience with the diamond dealer, attentive to our needs, competitive prices, wide range of products. Very warm welcome, I recommend.
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Gallizia
Rating: 5 out of 5
following a purchase from 07/07/2022
An order for a ring with a heart-shaped diamond, simply incredibly beautiful...
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Sylvie R.
Rating: 5 out of 5
following a purchase from 07/07/2022
Thank you to Cellini for creating a "princess cut diamond solitaire my life" that just arrived in a beautiful illuminated box! The sparkle of the diamond and its purity perfectly match the rose gold chosen for this ring made with the utmost care. I will not hesitate to turn to Cellini again, which I highly recommend.
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Nora N.
Rating: 5 out of 5
following a purchase from 04/07/2022
We ordered a solitaire from the Cellini house in Nice, 1.8 carat on a rose gold setting. The ring is magnificent and we are very happy to have gone through this house that we recommend for its seriousness. The announced deadlines were met and the price is very reasonable for a piece of this quality!
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As
Rating: 5 out of 5
following a purchase from 01/07/2022
Very professional, from the welcome to the delivery of the jewel!
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Hamidou
Rating: 5 out of 5
following a purchase from 27/06/2022
We were well served, informed, and well accompanied. The quality of the service is top-notch. I recommend this store. They are always available and work with professionalism. I certainly plan to return for our wedding bands. From Miradji and Anziza, thank you!
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Johnt Z.
Rating: 5 out of 5
following a purchase from 23/06/2022
A real pleasure to work with the Swiss Cellini house, Natacha is very good at giving advice and will guide you towards your dreams according to your budget.
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Zahirovic
Rating: 5 out of 5
following a purchase from 22/06/2022
Everything is perfect! I recommend 100%, professionalism, kindness, and impeccable follow-up. The products offered are magnificent.
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Pierre
Rating: 5 out of 5
following a purchase from 21/04/2022
Superb products! Very good customer experience. I bought an engagement ring at Cellini, the result is superb. The customer service is also good (sizing, engraving, etc)! I highly recommend!
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Paul
Rating: 5 out of 5
following a purchase from 08/06/2022
First perfect experience! I highly recommend!
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Quatrel F.
Rating: 5 out of 5
following a purchase from 08/06/2022
Superb product, really relevant advice. I recommend.
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Yasser R.
Rating: 5 out of 5
following a purchase from 31/03/2022
A breathtaking jewel at a very reasonable price. I highly recommend Cellini for an exceptional jewel.
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Marie F.
Rating: 5 out of 5
following a purchase from 10/04/2022
Order from the website for a "promise" solitaire. An impeccable and reachable customer service from the request for advice to the delivery of the jewel. The ring is magnificent, the diamond sparkling and of remarkable quality. Thanks again to the Cellini house.
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Ahmed B.
Rating: 5 out of 5
following a purchase from 16/05/2022
A top experience. An honest team with good advice. A 5-star service. I recommend.
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Pgp
Rating: 5 out of 5
following a purchase from 06/05/2022
I received it quickly.
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