Customer reviews of Celinni

Top service and quality.

Excellent jewelry repair work of value. Excellent contact, thank you very much for your seriousness and availability. A very interesting price. Serious & professional.

Thank you again for your welcome and professionalism, which is becoming increasingly rare. My ring was wonderfully repaired by the workshops, well done! I finally found trustworthy professionals to whom I entrusted my jewelry without hesitation, and they were restored to perfection. Go there with your eyes closed, but not too much, their jewelry collection is magnificent.

I had jewelry that had turned completely orange due to a bad bath. The Celinni workshop did a superb restoration, my jewelry literally came out looking like new for a great price! Thank you again!!

I worked with Marie in Marseille to create a pair of earrings and I am more than delighted. The earrings are even better than I hoped. Marie is attentive and knows her craft perfectly. I will not go through anyone else for my future jewelry. Thank you, Marie!

Impeccable service at Celinni! As soon as I arrived at their Marseille showroom, I was won over by the welcome and professionalism of Marie, who provided me with detailed explanations about the stones and good advice. The solitaire I finally chose is stunningly beautiful... and it had its effect: she said yes! A big thank you to Celinni!

Excellent service and excellent contact with the seller.

Very nice experience with Magali from the Montpellier showroom, who was very helpful and gave great advice in realizing our wishes for our wedding bands. They are perfect and we are delighted!! We even went back for other jewelry because we were so satisfied. Magali is very kind and makes the experience very pleasant. Prices are reasonable and the quality follows. Thank you again, Magali!

All our family jewelry and all those of my friends come from this house that has always managed to find us rare pearls! Go there with confidence and professionalism.

Excellent contact with the seller, a lot of explanations about the stones. This allowed me to make my choice on the quality I was looking for. And he offered me a stone of incredible brilliance at a very interesting price compared to everything I had seen before... Very serious house.

I had the old ring of our great aunt repaired at Celinni. It regained its shine, its solidity, and the soul of the family. A beautiful declaration of love to our ancestors. Thank you very much!

Very disappointed with this company, when it comes to refunding a customer, the delay is very long and this is already the second time, there will not be a third time, the work is not done... selling is not enough..

Very practical site with good ergonomics.

I was assisted in purchasing an engagement ring by Alexandra, the showroom manager in Toulouse. She provided a lot of advice on choosing the diamond as well as the right setting to set it. The experience was very qualitative both in terms of communication and the product itself. My partner and I were very satisfied, to the point of renewing our trust for the purchase of wedding bands. I highly recommend the brand, especially if you are accompanied by Alexandra.

Very good experience! Helpful and flexible, fast delivery at a very competitive price for unparalleled quality.

Very good experience and thank you for this beautiful jewel.

Excellent service

A great experience and an exceptional result! I am delighted to have entrusted my diamond bracelet to Celinni for a remake to my taste and repair.

A big thank you to the Celinni team! I gave my partner a beautiful emerald set on an 18-carat white gold ring. They listened to my needs and answered all my questions. I was able to choose the ideal stone to please my fiancée. I took care of it at the last minute, so the deadlines were short, and they kept their commitment. In a few days, I received the ring and the certificate of authenticity. I am delighted with this purchase and thank Celinni for their seriousness. I highly recommend!!!

I called upon the house Celinni, and more specifically Soraya, who was attentive and helpful, to guide me in choosing a piece of jewelry as a birthday gift for my sister. I was delighted with the follow-up, the advice, and especially the quality of the jewelry. Thank you so much, Soraya.

Exceptional quality. Thank you to the team.

Hello, I went through this diamond dealer to make my wedding band and my engagement ring. Nothing to say, the work was excellent. The quality was at its peak. They have a lot of products with exemplary service. I recommend 100%. Very pleasantly surprised by their professionalism and especially their kindness. Thank you to the whole team.

Super welcome. Professional and very kind.

On my 31st wedding anniversary, I received only a pressure cooker as a gift. The day before my 60th birthday, I finally treated myself, I had Enzo as my contact, who is a wonderfully competent and humanly adorable man. I am very, very happy. Obviously, I am getting a divorce!!!! Mrs. Meryet Le Guen Catherine

Hello, like many of you, I noticed inconsistencies at Celinni. In a year, I bought six pieces of jewelry. In terms of quality/price, Celinni is really good. Clearly, there is a bit of a messy side... for example, the wrong certificate with a bracelet. (This spoiled the Christmas gift since I gave the wrong bracelets to the wrong people) It's not the end of the world, but it raises a doubt, when you make mistakes in the documents, maybe you make mistakes elsewhere. Also, when it comes to buying, you will get an immediate response, for everything else, it is much more informal. There is really something to improve, with power, for impeccable service.

Several pieces of jewelry purchased without issues and of good quality. However, to cope with the increase in the price of gold, they have made excessive increases: 30% on certain models and without notifying customers in advance. Most brands inform their previous customers and thus offer them the possibility, if a model pleases them, to buy it before the increase. I had two pieces in my cart and in one night it increased by €600!!!! This is neither a commercial nor a courteous procedure. I am quite shocked.

I give 2 stars because I am satisfied with my ring... however, I was supposed to be delivered between January 30 and February 4, knowing that I was getting engaged on the 8th. On the 30th, not having any real news, I decided to send an email to be sure that I would receive my ring by the 4th at the latest... I was assured that YES. On the 4th... still nothing... so I called back, they called me back without leaving a message on the 7th, so I was left over the weekend without a response... on the 10th, I called back and was told that the ring would be sent. I had to buy a substitute ring, so I asked for a commercial gesture, but they only want to give me a credit note, I would like a refund of what they offered me as a credit note... that would be the least they could do given that I had to buy a ring due to non-compliance with deadlines and especially a lack of communication about the delay... Update: I was contacted by the logistics manager who offered me another commercial gesture discussed with management, and I thank him very much for the responsiveness.

First order made via the site for 1 engagement ring. Anthony quickly called me to answer my questions and advise me. I was so satisfied that I ordered earrings. Same, perfect. Today, I am eagerly awaiting my bracelet for Valentine's Day. The quality is there and the prices are unbeatable. I highly recommend.

Quality work, rigor in deadlines, I have been a customer for 10 years and never disappointed. With all the trust one can have in real diamond dealers. This company makes the purchase of beautiful jewelry more accessible thanks to its prices. Thank you.

If only I could give more than 5 stars! I recently contacted the Celinni house following a lost diamond on my river bracelet! Unfortunately without an invoice, following my mother's death.. The phone reception is courteous and friendly, even enlightening to explain your problem, and that is rare! Very professional and very responsive, simply perfect! The house contacted me again for the sending of my bracelet which was taken care of 100% in all respects. It is essential to share when satisfaction is there, and that is the case. Thank you infinitely to your house, to the whole team a big bravo! My next purchases will be at the Celinni house.

2nd purchase this year in this house: quality of products, price, responsiveness, I who am very demanding, I have nothing to complain about, everything is PERFECT! THANK YOU to you.

We made the purchase of the solitaire and then the wedding bands at Celinni Paris. A very responsive after-sales service. The ring was renovated according to the specifications of the house. I highly recommend.

Super ring. My wife was very happy, the ring fits her wonderfully. Half wedding band. Half Wedding Band Round Diamonds Rail My Treasure - Diamond quality: H-SI1- Metal type: 18K YELLOW GOLD - P... Quality-price ratio above all competitors, the finishes are sublime. My wife even wants to move the wedding date closer. Super product, a thousand thanks. I would have even liked to post a photo of the ring on her finger. I recommend. For their seriousness... Thank you to all the artisans who did work that borders on perfection.

I urgently ordered an engagement ring, immediately put in direct contact with Nadia in Paris who assures me that she will make sure that despite the very short deadline imposed, it will arrive before the deadline. Responds to emails quickly, easy payment, 24h delivery, very beautiful ring. It's perfect thank you.

I came to buy an engagement ring. Alexandra is welcoming, professional, and responsive. The deadlines were respected. From a personal point of view, it is rare to find such quality in the service as in the commitment to the deadlines for receiving the jewelry. I can only advise you to call on Alexandra to help you.

I recently contacted Ms. Alexandra BOCHARD for my wedding band, and I couldn't be more satisfied with the experience. From the first consultation to the final product, she demonstrated professionalism, patience, and a genuine passion for her craft. Alexandra took the time to understand what I was looking for and offered me insightful suggestions to improve the design. Her attention to detail and dedication to perfection were evident in every interaction. The ring was delivered on time, and the presentation was beautiful, making the experience even more special. The final result exceeded all my expectations. If you are looking for someone who combines know-how and a personal touch, I highly recommend Alexandra. Thank you for making this unique piece everything I hoped for and more!

Very professional advice from Nadia ZITOUT (CELINNI Paris) who guided me between several proposals towards the choice of a beautifully crafted diamond set on a necklace. Reliable process: secure payment RAS. Very satisfactory delivery time to home in the province (5 weeks including August holidays). Necklace highlighted in a small illuminated box (I found that nice), accompanied by all the papers (invoice, GIA certificate of authenticity for the stone). In short, personal feedback is up to the reputation of the CELINNI house read in various media.

I recommend 100%. I contacted customer service to receive the ring a little earlier because I was going on vacation and they were very understanding, I received the ring the next day in express delivery so a big thank you to customer service & logistics. I also congratulate the workshop for their quality work, the ring is simply magnificent! I received the ring in a nice little box with a small light that illuminates the ring upon opening which looks great, I also have the authenticity paper provided with it. I also thank the CELINNI house for their surprise gift received with my order, I didn't expect that at all, it's super cool of them!

Excellent service in Lausanne with Natacha!

She listened to me, advised me as best as she could, and let me benefit from her expertise and product knowledge. I highly recommend because I did not find this support elsewhere.