Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.
I ordered a half diamond band that did not suit me. The site offers a refund within 3 weeks. Not only did I have to send several emails to get my refund after 6 weeks, but oh surprise, the refund was reduced by €100 on the pretext that I had purchased the ring on the site with free credit!!!! Very disappointing for such a brand.
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Andi F.
Rating: 5 out of 5
following a purchase from 12/03/2019
Hello, after a visit to the Celinni boutique, I want to say that I was pleasantly surprised by Mr. Enzo's professionalism and the time he gives us. I would like to thank him for everything. I am very satisfied and I recommend.
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Julien C.
Rating: 5 out of 5
following a purchase from 08/03/2019
Nadia, thank you for this excellent ring, which made an impression... Just perfect. :)
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Christian T.
Rating: 5 out of 5
following a purchase from 06/03/2019
Everything we read about Celinni before buying is true. They are professional, competent, and provide excellent advice. We dealt with Enzo who always responded quickly to all our emails and whose advice for choosing and setting the diamond delighted my wife. Dealing directly with them is impressive regarding the final price with the quality we wanted. We recommend them and we will return.
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Greg G.
Rating: 5 out of 5
following a purchase from 03/03/2019
We would like to thank David for his involvement in our project and for the quality of the result. We needed a setting with some diamonds to surround a sapphire purchased in Sri Lanka. What we appreciated: The responsiveness via their website, the interesting quote announced and then respected, the advice on the size (47.5 and not the usual 48) and the speed of execution. With the added bonus of availability for clients for appointments, we recommend Celinni.
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Guillaume
Rating: 5 out of 5
following a purchase from 22/02/2019
Since my first review was moderated, I will start again. I ordered on January 30. The next day, Celinni called me to confirm the order and inform me that the delay would be a bit longer than expected. No problem there, it's very professional to warn. A few days before the scheduled delivery, I sent an email to know the progress of my order. I did not receive a response due to the fact that Celinni is migrating its website. I got in touch with Mr. Sussmann who then gave me all the delivery details. I received the jewelry this morning and everything is OK. The jewelry is superb. I love the light in the box!!!! In short, top order. I recommend!
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Mika
Rating: 5 out of 5
following a purchase from 18/02/2019
Very good advice, responsive, wide choice of diamonds and at unbeatable prices. Special mention to Enzo for his advice and follow-up!
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Catherine
Rating: 5 out of 5
following a purchase from 18/02/2019
A big thank you to Enzo for his availability and professionalism. The diamond ring I had made meets my expectations. Celinni understood my needs well. I highly recommend this house.
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Christophe
Rating: 5 out of 5
following a purchase from 18/02/2019
Very good experience with Celinni and Enzo Cousin for ordering a necklace and a stone for a wedding from abroad. Excellent advice, great professionalism, and the jewelry is totally in line with our expectations and pleases my wife a lot! A big thank you, I recommend without reservation and will very likely call on them again for future orders.
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Emmanuel N.
Rating: 5 out of 5
following a purchase from 15/02/2019
Excellent service, super responsive and professional in email exchanges, nothing to complain about the ring, I can only recommend Celinni. No worries to have, they are professionals who will take the time to listen to you and meet your expectations.
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Jc B.
Rating: 5 out of 5
following a purchase from 15/02/2019
A high-quality service with a very professional advisor like Jonathan, a perfect welcome, always listening, and very good advice. The proposed product corresponds exactly to what we expect, an impeccable quality-price ratio. It's impossible to look elsewhere, I really recommend the Celinni brand and the commercial side is exceptional, thank you again.
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Bouchra B.
Rating: 5 out of 5
Very good experience at Celinni. A big thank you to Enzo who helped me and who went out of his way to find the right diamond for me. Thank you for your responsiveness (emails, phone calls abroad). Not to mention the price which defies all competition. Very satisfied. A house that I recommend. And I will certainly return for a new order.
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Arnaud
Rating: 5 out of 5
following a purchase from 25/01/2019
The prices defy all competition. The service is of great quality. And the finished product is magnificent. A big thank you to Enzo for his support in creating this ring.
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Claire R.
Rating: 5 out of 5
following a purchase from 24/01/2019
Very satisfied with this exquisite ring, I am really pleased. Very precise and very good quality diamonds, I recommend everyone to support the Cellini family. A big thank you to Mr. Cousin for all the advice. Very satisfied with my purchase at Cellini Diamant, they offer a wide choice of quality diamonds. I really recommend it to you.
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So S.
Rating: 5 out of 5
following a purchase from 14/01/2019
Very good advice, beautiful quality of stones and great prices! I will return without hesitation at the next opportunity ^^
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Xavier M.
Rating: 5 out of 5
following a purchase from 10/01/2019
Very good experience. The quality of the diamonds is just perfect. Thank you to the team and see you very soon!
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M M.
Rating: 5 out of 5
following a purchase from 10/01/2019
A superb welcome, a top advisor, Mrs. Nadia Z, accompanied me with advice and I am delighted with her advice because the jewelry made someone very happy and all the details highlighted by Mrs. Nadia Z hit the mark with my partner. I recommend this store 200%, I am more than satisfied.
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Ag
Rating: 5 out of 5
following a purchase from 09/01/2019
Very good purchasing experience. Enzo took perfect care of us and was able to create a custom ring that met our expectations. Unlike some jewelers who rush you to buy, here we had several appointments that allowed us to build step by step the jewelry we wanted in complete serenity and confidence. Highly recommend without hesitation ;)
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Nicolas
Rating: 5 out of 5
following a purchase from 08/01/2019
The support from Enzo in choosing our engagement ring and in finding the diamond, as well as the final product, made this experience a model of perfection. I will recommend the Celinni House every time I have the opportunity.
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Valérie M.
Rating: 5 out of 5
following a purchase from 08/01/2019
Thank you to the Celinni house and especially to Enzo for making the ring of my dreams!
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Karym D.
Rating: 5 out of 5
following a purchase from 31/12/2018
Listening and patience to meet my wife's expectations for the purchase of an emerald-cut solitaire and a diamond baguette wedding band for our 20th wedding anniversary. We visited many well-known jewelers and diamond dealers in Paris and abroad for almost a year. Frankly, the Cellini house has nothing to envy from the jewelers of Place Vendome. Mr. Sussman, the owner, helped us find the best possible diamond within our budget, with a keen eye for making the right choice compared to other stones, explaining why. He answered all my questions. Their business model allows them to offer an unbeatable quality-price ratio, and believe me, I challenged the Cellini house by obtaining quotes from other houses for the same weight, cut, clarity... to compare everything. They are professional from start to finish and met the expected deadline, which was before the end-of-year holidays. Maud communicated wonderfully with my wife to meet her requirements throughout the technical exchanges on the solitaire's shape. It was a success from the template phase, the molding that we modified once to get a precise idea, to the 3D plan with the key, which I consider a rare and noble craft: being able to see the work of the polisher and the setter for the finalization of our diamond solitaire jewel. Few houses, with deliberately somewhat opaque contours and postures, offer this possibility, but the Cellini house did it for us! A quality house that I truly recommend.
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Mr D.
Rating: 5 out of 5
following a purchase from 16/12/2018
In search of a solitaire, I contacted several houses, and I must say that the service offered by CELINNI is exceptional. Mr. COUSIN is incredibly responsive (answers to emails), always attentive, and gave me very good advice. From advice to fitting, from order to delivery, everything went very well, always being informed of the progress. Interesting price, GIA certificate, and excellent service, what more could you ask for? Madame was delighted! Thank you, Mr. COUSIN and the CELINNI house.
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Asmae E.
Rating: 5 out of 5
following a purchase from 13/12/2018
The purchase of my solitaire was a truly perfect experience. We were welcomed by ENZO. It's a very professional team, truly attentive, with excellent advice. ENZO reproduced the ring I wanted exactly as I imagined it. I recommend Celinni 100%. I am very happy to have chosen them. A special mention to ENZO for his friendliness!
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Yousra
Rating: 5 out of 5
following a purchase from 13/12/2018
Not only is the ring magnificent (with a price that defies all competition), but we particularly appreciated the quality of the service, especially from Mr. ENZO. A great address for diamonds.
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Prince D.
Rating: 5 out of 5
following a purchase from 11/12/2018
In search of an engagement ring, I searched several sites, several stores, and jewelers for weeks. I was looking for a custom ring and came across Celinni. This brand has the advantage of having a showroom in Paris, which is very reassuring given the scams that can occur with diamonds. The team was always available, especially Enzo, whom I dealt with; he was very efficient given my very short time frame. I am very happy and highly recommend this brand.
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Jean T.
Rating: 5 out of 5
following a purchase from 11/12/2018
A top-notch, tailor-made, and incredibly fast service. I was received by Nadia, who is just great and very professional, I highly recommend her!!!!! And what about the price? For equivalent gold purity and diamond size, you will have a very competitive price level. No more classic jewelry stores for me. Jean
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Emeric
Rating: 5 out of 5
following a purchase from 07/12/2018
We were looking for an engagement ring and visited the offices on rue Buffault, where we were very well received even though we hadn't made an appointment. The personalized advice and professionalism of Mr. Cousin perfectly satisfied us, so much so that we placed an order the next day. In the end, the ring was ready even earlier than expected, and the result was beyond our expectations: a sublime ring, and the prices are more than interesting (simply incomparable with a classic jewelry store). Thank you very much! I will recommend without hesitation!! Emeric
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Fourreau
Rating: 5 out of 5
following a purchase from 22/11/2018
I discovered the Celinni website recently, I was looking for a small piece of jewelry to give as a gift. I quickly got in touch with Nadia, and being in Paris, I met her 2 days later. Nadia is a lovely person, very available and responsive. I was able to quickly acquire the quality and adapted jewelry that, in the end, was extremely pleasing! I sincerely thank Nadia and her colleague again.
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Stefano
Rating: 5 out of 5
following a purchase from 19/03/2018
Completely satisfied, very happy with the service and advice. Thank you!
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Josy M.
Rating: 5 out of 5
following a purchase from 08/11/2018
Very happy with the Celinni house; from the start of the order to the receipt of the item, there was always someone on the line: not like public service, Nadia is very kind, her colleagues too.
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Peret N.
Rating: 5 out of 5
following a purchase from 30/10/2018
A big thank you to the Celinni house, which exceeded all my expectations. A special thanks to Enzo for his follow-up, advice, and responsiveness.
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Deng
Rating: 5 out of 5
following a purchase from 29/10/2018
The result is simply perfect! We were very well accompanied and advised, first on the choice of the diamond, then during the modeling of the ring. After several exchanges, we have a sublime ring that meets our expectations in terms of quality and price. We recommend with eyes closed! Thank you again.
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Ms
Rating: 5 out of 5
following a purchase from 24/10/2018
The ring matches the catalog. The deadlines were met. Jonathan's advice and the possibility of seeing certain models at the Nice showroom are a real plus. A serious house to recommend.
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Thierry
Rating: 5 out of 5
following a purchase from 24/10/2018
To create a specific, custom model of a full-circle diamond wedding band, I visited a good number of jewelry stores and then discovered Celinni on a Sunday while surfing the net. Out of curiosity, I called the number displayed on the contact page, and to my great surprise, Nadia answered immediately. I then decided to go to the Paris showroom, where I was welcomed by a very friendly team. Passionate about diamonds, I even had the privilege of discussing with David Sussman. After various exchanges to qualify the project, Celinni made me a very competitive commercial proposal that I accepted the same day. My level of demand being very high, my concern was then to obtain a result that met my expectations. To reassure me, during the design process, I met Maud, the production manager, and had the opportunity to give my opinion on the 3D model. Finally, I went to the showroom to pick up the piece. The result is sublime, the handpicked diamonds are superb, and the jeweler's work is impeccable. In the evening, I gave this new wedding band to my wife. She was so delighted and moved that I could see tears in her eyes. Celinni completely respected the specifications, all with an unbeatable price and in a relaxed, even family-like atmosphere. They have earned my trust, and I will not hesitate to entrust them with my new projects. A big thank you to this wonderful Celinni team.
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Zackiewich
Rating: 5 out of 5
following a purchase from 17/10/2018
Excellent professional welcome from Enzo in the Parisian showroom because I wanted to see earrings up close before having them shipped to my home in the province. Delivery was as expected in a pretty LED-lit box. Very beautiful jewelry at unbeatable prices. I regret not having known the Celinni house earlier, and I am sure to turn to them again for future purchases. I highly recommend it. Christine Z
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Ben
Rating: 5 out of 5
following a purchase from 16/10/2018
Good experience despite some initial reluctance and mistrust. Enzo gives good advice, is polite, and knows his subject. The work is conclusive and very satisfying. Be careful not to be too pushy. I recommend it around me without any hesitation.
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Laurent S.
Rating: 5 out of 5
following a purchase from 03/10/2018
I purchased a 0.8 ct diamond and a setting on the CELINNI site. Initially, I had some reservations, but then at every moment of the transaction, I was guided and very well advised by Nadia, whose professionalism I thank. I am completely satisfied with my purchase and the CELINNI house.
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Vincent L.
Rating: 5 out of 5
following a purchase from 04/09/2018
Very good experience with Celinni! Phone contacts are easy, the discussion is simple towards an adapted and personalized choice. My various interlocutors have always been motivated by my satisfaction. It's successful, thank you to the team and probably see you next time!
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Nima B.
Rating: 5 out of 5
following a purchase from 02/09/2018
After doing extensive research to find my perfect PACS ring, a friend recommended Celinni. We got an appointment just a few days after contacting them. Enzo, the buyer, was very professional and perfectly met our needs. I finally got my custom-made ring, exactly as I wanted it, and it is beautiful. I recommend it, and we will not hesitate to return for the wedding bands. Thank you, Enzo!
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Jean L.
Rating: 5 out of 5
following a purchase from 29/08/2018
Great professionalism and customer satisfaction are the virtues of this establishment that I recommend to everyone.
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