Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 3 and 5 stars

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Didier C.
Rating: 5 out of 5
I ordered a diamond for my daughter's wedding. Package received on time, beautiful packaging, discreet shipping. Thanks to Emeric for his seriousness and professionalism. Nothing to say, everything is perfect. Highly recommended!
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Marie W.
Rating: 1 out of 5
Following the sending of my wedding band to Celinni for them to remake my wedding band, after many calls and emails, they announced to me that they had lost it. The managers told me they would remake it, and it has now been more than two months that I have been waiting for it, while on their site, they are capable of making a ring and delivering it in 10 days... I have now been without a wedding band for more than 5 months, for an operation that should have lasted 3 weeks... Extremely disappointed customer to this day... Mr. Wetzel.
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Thura
Rating: 5 out of 5
Advising from start to finish, with good rates and perfect work quality, I was able to offer the ring of my dreams to my fiancée and future wife. Gentlemen, do not hesitate to visit the showroom, everything will be explained to you about the diamond, you will have a choice among several types of rings reminiscent of great models, or you can even request a model based on a photo. 19/20, thank you again to the entire Celinni team.
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Rémi
Rating: 5 out of 5
Quality, seriousness, availability, professionalism! Nothing to say, except to highly recommend!
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Lelouche G.
Rating: 5 out of 5
John is an extremely kind boy, competent and especially tactful. The order was honored, and its recipient (my dear) wears the superb stones sold by Cellini Nice wonderfully. Superb quality, beautiful price, delighted with my purchase. I would renew without hesitation with Cellini Nice, eyes closed.
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Delarbre
Rating: 5 out of 5
We were very well received (after making an appointment by phone): professional and warm welcome; we were advised in our choice with clarity and competence! Thank you again for your advice; I like my jewelry very much!
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Pruvost
Rating: 5 out of 5
I ordered a very pretty Celinni ring before the holidays through a private sales site. Having never ordered jewelry online, I was a bit worried. I called the Celinni house in Paris to get information about the ring I had chosen. I had a pleasant and professional contact with a saleswoman who answered all my questions. I received the ring for the holidays and was very pleasantly surprised by the beauty and QUALITY of this ring. It perfectly matches the ring of my dreams, it is simply MAGNIFICENT and the HSI quality diamonds shine brightly. I had another contact with a saleswoman from Celinni for the warranty certificate; she kindly offered to send it to me, and I received it the next day. I am very satisfied with this jewelry store, both for the quality of the jewelry and for the competence and kindness of its staff.
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Florent
Rating: 5 out of 5
I wanted to give a solitaire for a marriage proposal. After a tour on the internet, Celinni seemed to be a good option in terms of quality/price/advice. I made an appointment at their Paris office, where I was received by Bagdad, who is very warm and answered my various questions. I finally chose a diamond and a ring model. I went to pick it up later at the same Paris office, within the announced time. Celinni is less known than other names in jewelry, but in the end, they are a 'pure' diamond dealer who offers 30 days for a refund, which is quite reassuring. Most importantly, my girlfriend is very happy - she finds her ring magnificent. The after-sales service also seems very good: the ring will be quickly resized, and long-term follow-up is planned.
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Raphaël R.
Rating: 5 out of 5
Professional and competent service that only does diamonds (so highly specialized). Excellent quality-price ratio. Professionalism and friendliness of Bagdad. No regrets about buying the ring at Cellini. Highly recommended.
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Devouassoud
Rating: 5 out of 5
I bought a solitaire for my wife for my marriage proposal. Welcome: Very good, you are received in a very well-equipped showroom. Advice & sales: Badgad, without hesitation; Professional, friendly, and available. Product: Very happy; my wife loves it. Highly recommended.
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Mikago
Rating: 5 out of 5
Mr. de Francet was exceptionally professional and patient in finding a diamond to replace the one I lost on my engagement ring. Thanks to him, it is even more beautiful than before and for much less than at a jeweler near my home. Thank you for everything, and see you soon for new jewelry.
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Ducrocq
Rating: 5 out of 5
I fell for an engagement ring; I went there, met Bagdad, a true professional! Very helpful, everything was done so that I could have this ring for Christmas (I went there on 12/22...) thanks again for everything with a superb ring that made someone very happy at home :)
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Ouertani
Rating: 5 out of 5
Hello, I am super happy and thrilled; I received my solitaire with a halo setting, and how can I say, I am on cloud nine; it is just magnificent!! Thank you for your kindness, professionalism, and good humor! You made my dream come true, and I am grateful! A thousand thanks, and see you soon!! Sophie
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Mezouane
Rating: 5 out of 5
A service, advice, listening, and a willingness to respond as best as possible to the needs of customers. Special thanks to Nadia and Bagdad for their advice!
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Thierry D.
Rating: 5 out of 5
I can only recommend the Celinni House without reservation. Emeric de Francet performed wonders, if not a miracle, to respond to a request following a particularly painful personal story. Beyond unwavering professionalism, I found in each of my interlocutors a sense of listening and humanity that is rare to encounter today. Beyond the magnificent concrete result, it is first and foremost the beautiful encounters with Emeric, David, and Nadia, as well as with their partner setters, that I remember. I have only one word to say to them: THANK YOU. Don't hesitate; these rare people know how to give meaning and value to the word HUMAN.
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Édouard B.
Rating: 5 out of 5
We bought a 4ct diamond river for my wife's birthday. The jewelry arrived in record time because the deadline was very tight, and moreover, we had the privilege of being delivered at home. Our various contacts were very efficient. We will return without hesitation; thank you for everything.
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Jean V.
Rating: 5 out of 5
I discovered the Celinni Company thanks to an online private sale. What a surprise to see the price difference between city jewelers and the prices practiced at Celinni. After calling, I made an appointment at their Paris office, which is simple, cozy, and warm. The team on-site was very courteous, which reassured me to buy a product of such an amount. The product perfectly matches what I expected. I thank Emeric for following up on the order and for his seriousness. I will buy again from Celinni.
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Guillaume F.
Rating: 5 out of 5
I made an appointment at Celinni for the purchase of a solitaire. It is difficult to make the best purchase in terms of both quality and price among all the offers on the market, so I initially turned to Celinni out of curiosity. The day after my first meeting, I decided without any hesitation to go through their service! I was received very amicably and professionally by Bagdad (in the Paris office), who made himself available at all times to meet my expectations within very short deadlines. I can only strongly recommend to anyone to use their service. Beyond the commercial aspect, I was able to fully immerse myself in all the steps of purchasing my solitaire (diamond, ring, setting, ...) which made the moment unique!!!
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B L.
Rating: 5 out of 5
I bought an engagement ring a few days ago after comparing offers on the market. The price at Celinni was significantly cheaper, and the delivery was fast. The presentation was acceptable. In short, I am happy.
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D.ketel
Rating: 5 out of 5
Order made at the NICE showroom with Mr. SPITALIC, a diamond expert, friendly welcome; he found me a superb diamond. The requested modifications on the ring were made perfectly. Good quality-price ratio, thank you very much; my girlfriend is delighted, I will return!
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C.a.
Rating: 5 out of 5
Purchase of a solitaire....... Appointment made in the Paris office, on time, Mr. de Francet receives, advises perfectly, offers several stones, sends a quote within the hour. Very responsive to questions via SMS-Mail. The ring arrives on time..... impressive quality. Nothing to say........ Highly recommended!
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Paul-Edouard C.
Rating: 5 out of 5
My wife dreamed of her first diamond. It’s done! I didn’t know which piece of jewelry to choose with my budget, and I don’t know much about diamonds... I made an appointment with Mr. SPITALIC in Nice, who was able to advise me on both the jewelry and the choice of diamond. It’s a success; my wife is thrilled! Quality-price ratio at the top.
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Mr G.
Rating: 5 out of 5
The quality of the diamond, the advice, the seriousness, the delivery within the announced deadlines, and follow-up. What more could you ask for? You got it; I am fully satisfied.
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Thomas B.
Rating: 5 out of 5
I bought a 0.3-carat diamond as a pendant at Celinni: the process went perfectly, and we were well advised. Celinni was able to listen and provide advice in our case: no problems to report.
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Mr L.
Rating: 5 out of 5
Hello, we are very satisfied with the 3 rings we ordered from you. Unbeatable quality/price ratio. The showroom service in Nice is truly remarkable. We highly recommend the CELINNI Diamond house.
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Ackermann V.
Rating: 5 out of 5
Thanks to the skills of the Celinni team who managed to find us a diamond of exceptional quality, they also created a unique ring that their jewelers designed and presented to us in the form of a model. From imagination to reality. Thank you, Celinni.
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R. B.
Rating: 5 out of 5
In a few words: Simple, qualitative, and inexpensive. Finally, a site that keeps its promises!
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Bertrand M.
Rating: 5 out of 5
The Celinni house executed my wife's not-so-obvious request with precision. All crowned by an unbeatable price. She wears her diamond solitaire that sparkles with a thousand lights for my greatest pleasure. They have gained a customer.
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Barata R.
Rating: 5 out of 5
What a surprise!!!!! I didn't think I could combine quality and price. The Celinni house has succeeded in its challenge. They found me a great certified diamond at an unbeatable price. We will return with our eyes closed to buy our wedding bands. See you soon!!!
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Isidore L.
Rating: 5 out of 5
I ordered a Countess ring at Celinni and the result is above my expectations. The team is friendly and the purchase was made in a good mood. They won me over as a customer!
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Karine B.
Rating: 5 out of 5
The staff is very serious, we received our order on time and with the expertise of the advisors, we were able to get the jewelry we wanted at the best price.
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Td
Rating: 1 out of 5
Not professional, what a shame.
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Hubert H.
Rating: 5 out of 5
I decided to trust Mr. DE FRANCET for the purchase of my diamond solitaire. I didn't know much about it, and he guided me to choose a good compromise between the color and purity of the diamond. After comparing offers online, I found what I was looking for, and the quality-price ratio was very reasonable. Regarding the creation of the setting, I made a sketch that the Celinni company transformed into a 3D prototype. The result meets my expectations. A successful experience with this professional whom I recommend.
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Diane-Rose D.
Rating: 5 out of 5
I was extremely well advised for the purchase of a pair of earrings, Mr. Sussman succeeded in the challenge of finding me two certified diamonds with absolutely identical characteristics. The price was by far the most interesting on the market. And the professional welcome and service to its clientele. I highly recommend the Celinni house and can't wait to treat myself to a new piece of jewelry. I love Celinni!
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Arthur P.
Rating: 5 out of 5
I was pleasantly surprised when I first discovered the ring I ordered with Mr. Bagdad. He guided me in choosing the stone and the setting. The deadlines were perfectly respected. And having visited various jewelers, I was also very pleasantly surprised by the price. As a result, the stone is larger than expected. Thank you again, I highly recommend!!! My wife is over the moon!!!!
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Bernardo-Ben
Rating: 5 out of 5
At the request of the Celinni team, I am posting this review to express my satisfaction. The work is well done and the price is well below the rates practiced in other stores. I found a half-carat pendant for around 1000 euros and the effect is guaranteed. I plan to buy more products from this store.
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Florentin
Rating: 5 out of 5
I went there to have the engagement ring made for my future wife and our wedding bands... The whole team took care of me and was very attentive!! A piece of advice: if you want to acquire any jewelry, run there!!!
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Mme C.
Rating: 5 out of 5
I AM VERY HAPPY WITH MY EXPERIENCE WITH MR. EMERIC WHO TOOK GREAT CARE OF MY WEDDING RING. I AM WRITING THIS MESSAGE TO SHARE MY JOY OF PURCHASING WITH CELINNI. THANK YOU.
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Carmelo
Rating: 5 out of 5
Customer service attentive to your wishes, delivery on time, prices defying all competition. I recommend.
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Mr C.
Rating: 5 out of 5
First experience for me online... I discovered Celinni while searching online and quickly decided to buy from them the ring I wanted for my fiancée... The prices are very attractive and much cheaper than the competition, which made me hesitate until Mr. David Sussman, and then Mr. Bagdad Lechlech, completely reassured me about the origin of the stone and its traceability... Reassured by the seriousness of the company's managers, I ultimately opted for an order directly online without going through the showroom in Paris as David kindly suggested over the phone... Ring received before the proposed deadline, in a beautiful box... The finish of the ring was perfect, and my wife's joy was immeasurable... Thank you, Celinni, for the happiness you brought into my home, your generosity and transparency, and the excellence of your work is forever engraved in my wife's solitaire! Bravo!
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