Customer reviews of Celinni

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 3 and 5 stars

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Colette B.
Rating: 5 out of 5
Hello, Following the purchase of an engagement ring at Celinni, I wanted to give feedback to share my experience. I must say that I was a bit skeptical about the concept, however, my first discussion with David Sussman was very interesting, he is very frank and shared his knowledge of diamonds (unlike some jewelers with storefronts). This builds trust. We had some issues with customs (independent of Celinni) but they always proposed solutions (which I appreciate a lot) and guided me well in my choices. I had a resizing yesterday, once again, everything went very well. In short, my satisfaction lies: - On the price - On the quality of the ring - On the quality of follow-up and guidance (argument of local jewelers, but residing abroad, Celinni did it better) - A small downside on the deadlines but as mentioned earlier, it was independent of them. My opinion is therefore very positive, it is a brand to recommend (which I already do). My fiancée is very happy with her new ring. Thank you to them. My profile: executive, 30 years old, residing in the Netherlands.
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Fabienne K.
Rating: 5 out of 5
We have benefited twice from the services of Celinni and we are extremely satisfied. David and Bagdad are great professionals, very attentive to customers and their requests. They know how to make themselves very available, and are always very attentive to the quality of the relationship and the service they offer. Their know-how is excellent, the pieces we ordered exceeded our expectations in terms of quality, beauty of the product, durability over time, etc. We had an idea of what we wanted and they perfectly helped us to realize this idea, and to create something that was beyond what we hoped for. We thank Bagdad for his great professionalism, availability, and ability to imagine the most perfect product for us. In the future, we will undoubtedly call on their services again, which have delighted us.
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Eric
Rating: 5 out of 5
To the entire Celinni team, I received today my order from 2nd September 2013 regarding a gray gold ring with 2-carat diamonds. I rejoice in the beauty of the jewelry crafted according to my wishes within a very respected time frame. The quality is highly monitored with certification. A company to recommend for its respect for the client, serious follow-up by phone, precious advice, and the kindness of the highly qualified team, very knowledgeable in its classification as a diamond dealer. All the ingredients are gathered to satisfy a demanding clientele, especially in the jewelry field where you need a very competent interlocutor. You don't engage a certain amount lightly. I reiterate my great satisfaction to the Celinni team, continue in your spirit of seriousness, quality, and competence. A big thank you, you can give my contact details, I would be happy to give the best of your company. Best regards.
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Silver O.
Rating: 5 out of 5
I would recommend Celinni to my friends without reservations. The service was very cordial, the prices competitive, and the rings are beautiful - well made and perfect for us. Your representative Chloe is very kind, very friendly, and very efficient. I will buy from Celinni again!
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Recorbet G.
Rating: 5 out of 5
I ordered from Celinni twice and have never been disappointed!!!!
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Alice D.
Rating: 5 out of 5
Very satisfied with my precious jewelry.
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Thomas M.
Rating: 5 out of 5
Serious jewelry store that respects deadlines and is always attentive to its clients.
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Georges B.
Rating: 5 out of 5
Successful purchase with pleasure and the professionalism of the company.
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Pascal
Rating: 5 out of 5
I dealt with a team of professionals, very responsive and available. Excellent business approach.
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Hini J.
Rating: 5 out of 5
VERY SATISFIED WITH THE WELCOME, COMPETENCE, LISTENING, QUALITY AND WHAT DOESN'T SPOIL ANYTHING....THE PRICE. IN ENGLISH I WOULD SAY GOOD VALUE FOR MONEY.
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Arditti D.
Rating: 5 out of 5
Excellent site, it feels like being in a store; the phone contacts are in line with that. Purchases are up to standard and at market price.
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Lartigue C.
Rating: 5 out of 5
I bought my first Celinni jewelry two years ago and since then I only go to them. Not only is the quality-price ratio the best on the market (I did a lot of research for my engagement ring and found nothing better) but above all, the team at Maison Celinni takes the time to welcome each client and respond as best as possible to our expectations (which is not the case with most jewelers or goldsmiths!). A piece of jewelry, and more particularly an engagement ring, is a symbolic and important purchase. Maison Celinni has greatly contributed to making this moment magical. My ring is stunning and I love it :) Thank you again for your welcome and for your professionalism! I recommend this address to everyone! -
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Patel D.
Rating: 5 out of 5
I really like David and Chloé. They inspire me with confidence, which is important when buying jewelry. At Celinni, I find the people very available.
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Sylvain
Rating: 5 out of 5
The management of CELINI did everything to understand my real desires and especially my tastes, the work is very neat and the quality is there. The time spent between our first meeting and the delivery of the jewelry was very short, so I highly recommend this great house in the Paris area.
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Alexandre
Rating: 5 out of 5
3 projects and 3 perfect results, that is to say: - in line with the drawings, - of impeccable quality, and - within the contracted deadlines. I am delighted and my partner even more! The only downside is that we want to order again... Fortunately, the price is not proportional to the quality.
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Cédric M.
Rating: 5 out of 5
Order in line with my expectations. Best regards, have a good day to the whole team.
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Chen C.
Rating: 5 out of 5
It's good! Celinni responds to all desires for luxury, beauty, and rarity. Haha, I prefer the bracelet...
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Darmon J.
Rating: 5 out of 5
Celinni allowed me to please my girlfriend with a great necklace and earrings. Thanks to their market knowledge and a friendly approach, I was able to make my partner happy without any worries.
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Michenaud S.
Rating: 5 out of 5
Everything went very well and the person I spoke to on the phone was really nice and very helpful. In fact, I felt like I got a great deal! Stylish diamond for this price, it's still top-notch.
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Catherine F.
Rating: 5 out of 5
I had a very precise idea of what I wanted, both in terms of quality and price, and my choice was respected without anyone trying to sell me something of lower quality or more expensive. Compared to other retailers, whether in-store or online, Celinni offers very interesting prices. Plus, the welcome at the showroom is charming!
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Ilan S.
Rating: 5 out of 5
Everything went well, my wife was very satisfied with her gift, I will renew my purchases with them.
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Jean Y.
Rating: 5 out of 5
Very pretty rings, a difficult choice. I am very satisfied with my purchase at Celinni. The ring is even more beautiful on my wife's finger. Everything went perfectly. My wife and I will promote you! I am very satisfied. Thank you from the bottom of my heart.
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Frederic P.
Rating: 5 out of 5
I am fully satisfied with the service in every way. I recommend this company without reservation. The human scale of the company contributes to the feeling of trust.
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Mensah C.
Rating: 5 out of 5
All my orders placed at celinni.com have been a pleasure and I have been continuing to buy from them for 3 years.
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Antoine A.
Rating: 5 out of 5
We highly recommend Celinni, it's the best value for money and especially the expertise of a true diamond specialist.
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Alexandra #.
Rating: 5 out of 5
Dreaming for years of a solitaire, my husband decided to give me one for the birth of our daughter. We had a hard time finding a solitaire that met our expectations and within our budget. We came across the Cellini website; we found a lot of information there and decided to take the plunge, the price being really very attractive compared to competing sites. We were not disappointed, the solitaire is magnificent and we were delivered within the agreed deadlines.
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Yoni H.
Rating: 5 out of 5
For our wedding occasion, we were welcomed in a pleasant showroom in the 9th arrondissement of Paris by Mr. David S who, through his professionalism, advised us on the purchase of a solitaire. A wide choice of models was proposed to us, and we finally fell for a white gold and diamond ring. Mr. David S managed to find us the diamond of our dreams with an excellent quality-price ratio followed by the custom-made ring which was also up to our expectations for a result worthy of the greatest houses. Thank you again for their welcome and seriousness.
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Barthet M.
Rating: 5 out of 5
Impeccable welcome and services! I highly recommend...
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Yoann
Rating: 5 out of 5
I came across Celinni somewhat by chance and I must say I was surprised by their professionalism and their prices. They are 40 to 50% cheaper than in specialized stores, and the quality of the engagement ring I ordered was perfect. Since then, I have ordered wedding bands, a pearl necklace, and diamond earrings, and I have always been satisfied with my purchases. In a word, I highly recommend Celinni!
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Georges G.
Rating: 5 out of 5
They have a very sure taste, you can really trust them, of all those I have seen, they are the most serious.
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Heurtin J.
Rating: 5 out of 5
A website where you can find what you want, but especially the presence of a showroom with a dedicated team on point. David, Chloe, and Bagdad will find the diamonds that suit you.... Trust them without moderation.
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Christelle D.
Rating: 5 out of 5
Very nice and professional team!
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Mehdi S.
Rating: 5 out of 5
Excellent welcome, advice, and service.
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Auffret A.
Rating: 5 out of 5
I called on Celinni for my future wife's engagement ring, the collaborators at Celinni listened to me and responded to my requests, even though it is not always easy when you plan to offer the ring to make a request for a lifetime. They were very responsive and understanding when the ring, once chosen, had to be modified due to last-minute information. In short, the ring is perfect and I highly recommend Celinni, both for their professionalism and their advice. Alexandre
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Sandrine
Rating: 5 out of 5
Magnificent ring. Very good quality!!
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Muriel J.
Rating: 5 out of 5
The welcome, listening, and follow-up of the order were perfect. The necklace and its diamond are magnificent. They brought a smile to the person who received it and desire to those who offered it. Celinni is to be recommended.
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Gregoire
Rating: 3 out of 5
Excellent contact. Very beautiful stones. Very flexible. Attention to the responsiveness and precision of the deadlines given and appointments, but overall a very good experience! They were able to fully meet our expectations on a somewhat complicated request...
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Vandoorne F.
Rating: 5 out of 5
I am very happy with my Celinni purchase, a very beautiful ring and impeccable service. Received quickly. Really satisfied, thank you!
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Mathieu T.
Rating: 5 out of 5
I bought a palladium white gold solitaire for my future wife. The prices were very attractive, the choices numerous, and the advice from the team members was very professional. Moreover, having purchased the diamond and the setting separately, I found the availability time to be very good (3-4 days). The refund in case of dissatisfaction within 30 days is also very appreciated. Finally, the most important thing, the ring is splendid, true to what I ordered, it has very beautiful finishes and the certificate is compliant. Nothing to complain about this company, I recommend it without any hesitation.
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Pierre
Rating: 5 out of 5
Professionalism of the teams. Competitive budget. Quality product. Celinni = Trusted site.
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