Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 4 and 5 stars

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Ahmed G.
Rating: 5 out of 5
following a purchase from 12/10/2021
I was lucky to be accompanied by Grégoire Carvalho in the purchase of my future wife's engagement ring at Celinni. A superb welcome, great availability, and good advice. Kudos to the professionalism of the entire team. I am very satisfied and I recommend Celinni.
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Francois C.
Rating: 5 out of 5
following a purchase from 11/10/2021
very satisfied with this purchase.
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Yanis G.
Rating: 5 out of 5
I was lucky to be accompanied by Grégoire Carvalho in the purchase of a magnificent solitaire at Celinni. Grégoire was very helpful and showed great professionalism throughout all the stages of the process. From the choice of materials to the final delivery, Grégoire always ensured that everything went as smoothly as possible. I am very satisfied and I recommend his services to my acquaintances. Thank you.
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Coco
Rating: 5 out of 5
following a purchase from 07/10/2021
Very satisfied with my full sapphire wedding band. The quality is truly there. It's a magnificent piece of jewelry that completely matches the description on the site. I chose my wedding band directly on the site. Grégoire really knew how to advise me. Moreover, the payment link is very secure, which is very reassuring. As soon as the ring was made, Amandine called me to ensure my availability at the desired delivery address. It arrived within 24 hours, in a beautiful box. Kudos to the professionalism of the entire team. I recommend Celinni, Coco.
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Michéle D.
Rating: 5 out of 5
following a purchase from 06/10/2021
Fourth online purchase of a piece of jewelry. I highly recommend Celinni for its professionalism and unbeatable prices. Quick contact with Johnatan, the manager of the Nice showroom. Fast and careful shipping. Thank you again.
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Olivier G.
Rating: 5 out of 5
following a purchase from 03/10/2021
Following a friend's advice, I turned to Celinni to create the engagement ring to give to my future wife. I was so pleased with Enzo's professionalism, their delivery time, their prices, and the quality of the stone that I returned to them for a birth ring and our wedding bands. It's so nice to be able to choose the quality of the stone you desire. You can adapt your choice to your budget. I highly recommend them!
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Dimitri B.
Rating: 5 out of 5
following a purchase from 05/10/2021
I discovered the Cellini boutique while searching for an engagement ring and I am honestly not disappointed. I am fully satisfied with the services offered both in the choice of the ring and in the support, delivery times, and especially the price. I highly recommend and thank Enzo and Amandine for their professionalism.
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Marc
Rating: 5 out of 5
following a purchase from 05/10/2021
A superb welcome, great availability, and good advice from Nadia for the purchase of my future wife's engagement ring. Additionally, I was pleasantly surprised to find that the diamond was of even higher quality than ordered, thank you Nadia for this gesture. I will come back to you for my next purchase!!!
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Christopher E.
Rating: 5 out of 5
following a purchase from 29/09/2021
I was very well supported throughout the process of my project, which was very important to me. I was advised and followed by pleasant salespeople, attentive and above all, ready to realize our projects.
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Jeanne
Rating: 5 out of 5
following a purchase from 21/09/2021
I bought my engagement ring and wedding bands at Cellini. The team is attentive and very professional. A very good quality-price ratio and a lifetime guarantee. I highly recommend.
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Michel K.
Rating: 5 out of 5
following a purchase from 18/09/2021
A bit hesitant to order a half diamond and platinum wedding band online without seeing it, I must admit that I was blown away by the result, wonderful! And what can I say about my wife's satisfaction, even though the gift arrived a few days late due to summer holidays (which is understandable). Thank you to Nadia for her patience, her listening, her availability even during her holidays. Excellent quality-price ratio. A big thank you to the Celinni team.
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Isabelle P.
Rating: 5 out of 5
following a purchase from 11/09/2021
I received the best advice, everything went perfectly. My full wedding band is splendid! Thank you.
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Brunetti
Rating: 5 out of 5
following a purchase from 06/09/2021
While I was cautious about the process, Nadia was able to gain my trust and I do not regret it at all. Very attentive and professional, she guided me seriously to finalize my order. The result is in line with my choice, splendid! The announced deadline was respected, the payment method was effective and secure. No need to look elsewhere, as the quality/price ratio remains unbeatable! Kudos to Celinni and a thousand thanks to Nadia for her kindness and attention.
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Amine M.
Rating: 5 out of 5
following a purchase from 09/09/2021
Nothing to say, everything was perfect, the welcome, the handling, the deadline, and the quality of the product. Highly recommend without hesitation.
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Annie F.
Rating: 5 out of 5
following a purchase from 07/09/2021
Very satisfied with my diamond wedding band. Well highlighted with its beautiful box. I thank the entire team for their professionalism up to the very fast delivery. I recommend Celinni, Mrs. Fleury.
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Rebecca G.
Rating: 5 out of 5
following a purchase from 14/06/2021
Having had the opportunity to work with Natacha from Celinni, Lausanne. We can only recommend this address. An impeccable service and professionalism and of course unbeatable prices!
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Sam R.
Rating: 5 out of 5
following a purchase from 02/09/2021
Very professional and serious, delivery within the deadlines, very satisfied.
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Michel P.
Rating: 5 out of 5
following a purchase from 20/05/2021
Very beautiful ring for my future wife. Very correct and professional diamond dealer. We were very well advised.
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Laurent B.
Rating: 5 out of 5
following a purchase from 02/09/2021
I was passing through France and looking for a ring for my wife. Mr. Cousin did his best to prepare my order in record time. My wife is so delighted with the ring that she can't take her eyes off it. Thank you to the entire Celinni team. I will return on my next visit to Paris.
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Ribadiere
Rating: 5 out of 5
following a purchase from 23/08/2021
Wedding band received this morning. Excellent work. On time. Honestly, I recommend +++
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Catherine D.
Rating: 5 out of 5
following a purchase from 12/08/2021
Only happiness!!! Competent, serious, and very pleasant staff. High-quality jewelry, whether in the mount used or the diamonds. Thank you again and see you soon.
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Thomas
Rating: 5 out of 5
following a purchase from 23/07/2021
Very good contact and a very beautiful ring for my wife who was delighted! Thanks again!
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Bertrand R.
Rating: 5 out of 5
following a purchase from 19/07/2021
A magnificent stone and a very beautiful piece of jewelry work, both delivered in a remarkable timeframe. I absolutely recommend Celinni and Johnatan Spitalic.
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Guillaume G.
Rating: 5 out of 5
following a purchase from 20/07/2021
Very serious company. My contact named Enzo Cousin is extremely serious and available 7 days a week to answer your questions. The jewelry meets our expectations.
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Ducournau
Rating: 5 out of 5
following a purchase from 20/07/2021
Very serious and quality advice
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Allos A.
Rating: 5 out of 5
following a purchase from 17/07/2021
We were a bit late in ordering our wedding bands, but they arrived on time. Impeccable quality. Thank you Patrick and Nathalie Mougins.
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Mégane T.
Rating: 5 out of 5
following a purchase from 01/07/2021
Very happy with my purchase! Attentive and friendly staff! I recommend. Fast delivery.
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Nelly S.
Rating: 5 out of 5
following a purchase from 09/06/2021
Excellent communication, reactive and competent we are delighted with our purchase. And with the guarantee that the Celinni house offers.
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Emma P.
Rating: 5 out of 5
following a purchase from 09/07/2021
I just received the bicolor solitaire model 1968 0.7 carat and the full wedding band 1 carat that I ordered and I am really delighted! I was a bit apprehensive about buying online without having seen the jewelry, but my son bought his engagement ring from this house and he is very happy with it. In the end, I am very happy I dared. I contacted Celinni who sent me photos of the 2 pieces of jewelry I wanted to order worn together. This allowed me to get an idea of the final visual. This is what is missing on their site: when you choose a model, you don't see any change in the visual depending on the size of the diamond you select. So I searched on YouTube where you can find old videos with the carats. The ring and the wedding band are magnificent and exactly as I hoped. The sizes are perfect (I ordered one size up for the wedding band and Celinni even contacted me to verify that it wasn't a mistake). I really like the white gold setting of the diamond on the yellow gold band for the solitaire. There was a bit of a delay (4 weeks for delivery instead of the 2/3 announced) but every time I contacted Celinni I received a response within hours to inform me of the situation. I paid half the price of the jewelry in a jewelry store and that is also appreciated, for often superior quality. I therefore recommend and will not hesitate to place other orders.
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Sophie C.
Rating: 5 out of 5
following a purchase from 06/07/2021
Excellent house, Nadia guided me in my choice and in the choice of the stone with a lot of patience and professionalism. The delivery time was impeccable. Everything is perfect.
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Asma T.
Rating: 5 out of 5
following a purchase from 07/07/2021
My first visit to the Cellini house dates back to 2019, I discovered the address by chance while looking for recommendations online. I am posting this comment today to help people looking for diamond houses without recommendations. I was looking for a solitaire with a good quality diamond that fit my budget. I was able to find my happiness at the Cellini house, quality stone with 18k gold. I was able to benefit from an exceptional discount during the sales period. I returned in July 2021 to get my wedding band. The welcome is warm with respect for barrier gestures, the advisors, namely Grégoire and Enzo, were attentive and took the time to refine my choice and validate my order. Delivery within the deadlines. After-sales service easily reachable by phone, returns or exchanges are possible. Thank you to the whole team. I will never change this house. See you soon!
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Yann C.
Rating: 5 out of 5
following a purchase from 06/07/2021
Very satisfied with my experience with the Celinni house. A big thank you to Gregoire who advised us, accompanied us and showed great professionalism (special mention for him! Don't hesitate to go through him to find THE rare jewel!).
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Lisa
Rating: 5 out of 5
following a purchase from 06/07/2021
Superb experience!! The diamond dealer Enzo was extremely kind and very welcoming. The rings are just magnificent I am so happy thank you very much Celinni :)
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Hajar
Rating: 5 out of 5
following a purchase from 02/07/2021
I highly recommend Celinni for choosing the ring of your dreams. We were advised by Enzo and we were extremely satisfied with his professionalism.
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Bibiche
Rating: 5 out of 5
following a purchase from 26/06/2021
I sincerely want to thank Mr. David SUSSMAN for treating me for Mother's Day this year! Also Mr. CARVALHO Grégoire for his kindness and professionalism. This is already the second order I place with the Celinni House via the site and I am delighted! The jewelry is magnificent! Having discovered the site by chance, I wanted to try the experience and I was not disappointed by the quality of the jewelry, the attractive prices and especially by the kindness of Mr. SUSSMAN and his team. Just one question: When will there be a Celinni store in Toulouse?
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Élodie
Rating: 5 out of 5
following a purchase from 22/06/2021
I received a magnificent solitaire. The quality is far superior to that of major jewelers whose service is far inferior. I highly recommend.
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Sygdreas
Rating: 5 out of 5
following a purchase from 19/12/2020
My fiancée and I greatly appreciated the advice of Mrs. Ethenoz from the Celinni house in Lausanne for a very beautiful solitaire engagement ring. I highly recommend the Celinni house in Lausanne for its excellent advice; reasonable prices and very beautiful stones.
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Cyrille D.
Rating: 5 out of 5
following a purchase from 07/06/2021
Very professional. Perfect for every order.
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Alain
Rating: 5 out of 5
following a purchase from 07/06/2021
After buying two pieces of jewelry in 2020, I naturally turned to this brand for the purchase of our wedding bands. Received in the premises with kindness and professionalism, establishment of a quote that takes into account my expectations and budget constraints. Delivery of the jewelry to my home within the announced deadlines (five weeks) in careful and anonymous packaging. I do not fail to recommend the Celinni house to people who appreciate jewelry and are looking for quality service.
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Michel M.
Rating: 5 out of 5
following a purchase from 01/06/2021
Very satisfied with this beautiful diamond and ruby bracelet, however it would be appropriate to indicate the width of the bracelet in the description.
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