Customer reviews of Celinni

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews
5 1 259 94% 4 49 4% 3 11 1% 2 9 1% 1 13 1%

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 4 and 5 stars

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V
Vuilleumier
Rating: 5 out of 5
Very satisfied with the earrings obtained from Celinni. Simple and elegant. The customer contact was perfect as well. I recommend!
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Marija M.
Rating: 5 out of 5
Excellent advice. Very professional. Excellent quality-price ratio. We made a very good choice to take the Celinni house.
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Cédric V.
Rating: 5 out of 5
following a purchase from 28/02/2020
Enzo was super helpful and clear, his advice and work were excellent, he respected the deadlines he gave us.
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Simon B.
Rating: 5 out of 5
following a purchase from 28/02/2020
Thank you to David for listening to my ring project. He was able to advise me and do quality work, with rings made quickly and especially at a low price compared to the market. I am on my 2nd ring and I don't plan to stop there. Go there with your eyes closed. Thank you Celinni team.
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Benange
Rating: 5 out of 5
following a purchase from 27/02/2020
Nothing to complain about except thank you for impeccable service, it's a flawless 100% online purchase and professionalism and responsiveness are on point. Would do it again, thank you all.
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Simon D.
Rating: 5 out of 5
following a purchase from 26/02/2020
Mr. Spitalic and the Celinni team accompanied and advised me for the realization of my custom engagement ring with patience and kindness, a big thank you!
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Raphael
Rating: 5 out of 5
following a purchase from 26/02/2020
E.X.C.E.L.L.E.N.T Everything, everything is gathered to instill confidence, the availability of the teams, the listening of our interlocutors, the proposals on the desired jewelry, the advice.... I am fully satisfied with the work and the quality of the ring I ordered!!! Simply E.X.C.E.P.T.I.O.N.A.L Thank you Enzo
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Client
Rating: 5 out of 5
following a purchase from 25/02/2020
Very nice discovery on the recommendation of a friend. Very nice meeting with Enzo who showed professionalism, listening, and was very good advice. Whatever the desired product, Enzo makes sure to meet all expectations and provide great satisfaction. I highly recommend! Thank you Enzo Housni
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Fabrice
Rating: 5 out of 5
Excellent service and professionalism from Enzo and David. Super quality diamonds at prices defying all competition. I can only recommend.
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Sophie M.
Rating: 5 out of 5
following a purchase from 21/02/2020
I received my ring very quickly! The service is of high quality. It is beautiful and very well made. I will not hesitate to recommend jewelry.
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Patrice M.
Rating: 5 out of 5
following a purchase from 17/02/2020
Perfect. Very responsive. I almost got caught by enticing private sales. A real jeweler. I recommend.
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Client
Rating: 5 out of 5
following a purchase from 15/02/2020
I discovered Celinni through a report. I did some research. My first appointment was just to see. I was quickly convinced by their knowledge of stones as well as the certificates. I recommend Celinni.
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Michele P.
Rating: 5 out of 5
following a purchase from 12/02/2020
Perfect. Beautiful product. I recommend without any reservation.
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Kays
Rating: 5 out of 5
following a purchase from 30/01/2020
Branded products. Good service.
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Olivier
Rating: 5 out of 5
following a purchase from 30/01/2020
Warm welcome at the showroom. Thoughtful advice delivered by good professionals. Easy and continuous contact with the customer service manager. Products delivered quickly and of good quality. Interesting quality/price ratio.
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Claire
Rating: 5 out of 5
following a purchase from 27/01/2020
Thank you Mr. Spitalic for your advice and availability. The quality/price ratio is excellent! I couldn't have dreamed of better!
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Jc J.
Rating: 5 out of 5
following a purchase from 27/01/2020
An unbeatable quality/price ratio!! An efficient and warm team!!! Personalized care with high-end services.
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Rim L.
Rating: 5 out of 5
If I always choose to buy my jewelry at Maison Celinni, it is because I am always very satisfied with the quality of the products, the excellent service of the house, the warm welcome from the staff.... I highly recommend Maison Celinni, where I always find my happiness at unbeatable prices!
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Mary
Rating: 5 out of 5
following a purchase from 26/01/2020
This is the second time I trust Maison Celinni. The first time I bought a full wedding band, after some mishaps, the director Mr. Sussman made commitments to fully satisfy us, so I ordered a diamond bracelet for my wife's birthday. Like the first time, Mr. Sussman advised me very well and we are delighted with the result. I trust Maison Celinni because I know it has a storefront and especially excellent after-sales service, which is not the case with other establishments.
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Aaron D.
Rating: 5 out of 5
following a purchase from 26/01/2020
I highly recommend Celinni for its excellent quality/price ratio and incredible service, always attentive to the smallest details.
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Ronan J.
Rating: 5 out of 5
following a purchase from 24/01/2020
I would like to thank Celinni for creating a custom engagement ring not present in the catalog. The result was a surprise and was very well received thanks to the thoughtful advice in the showroom. Thank you also for the responsiveness in creating the ring as it was delivered earlier than expected. I will definitely get in touch with this house again.
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Pierre T.
Rating: 5 out of 5
following a purchase from 28/12/2019
I would like to thank Maison Celinni and Nadia in particular! What quality of work, combined with the choice of diamond at the best Quality/Size/Price ratio and speed! We were able to discuss on a Sunday afternoon by phone with an appointment the next morning, and the launch of the ring with the choice of the diamond among thousands based on all my criteria. I benefited from Nadia's expert support and her human, warm, and reassuring approach. Realization and delivery at the showroom in just a week and a half. Ready for my marriage proposal the following weekend. I recommend it in every way.
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Faby
Rating: 5 out of 5
following a purchase from 26/12/2019
Very well-made website, impeccable order tracking (by phone please), item received on time... in short, serious, I recommend.
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Matthieu L.
Rating: 4 out of 5
Product meets expectations in terms of size, brilliance, color; however, an effort must be made on the presentation, even when sent by parcel: the diamond was loose at the bottom of the box, and it did not look very clean, with signs of dust on the setting and behind.
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Philippe
Rating: 5 out of 5
following a purchase from 25/12/2019
Serious house and very beautiful earrings, my wife was delighted. Warm welcome.
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Steve
Rating: 5 out of 5
following a purchase from 25/12/2019
Mr. Cousin was able to meet my requirements regarding the purchase of an engagement ring. After deciding on the setting at the Celinni premises in Paris, I was able to choose from their catalog the certified diamond to be set. The final result exceeded my expectations! I am satisfied with both the support and the product, all for a more than honest price compared to what is practiced by the competition...
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Guillaume R.
Rating: 5 out of 5
following a purchase from 15/10/2019
Dear Nadia, a big thank you for your professionalism, your listening, and your advice. You have been a precious help and efficiency!
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Ted G.
Rating: 5 out of 5
following a purchase from 24/12/2019
Everything completely met my expectations. Just a small problem during email exchanges, but everything was resolved by phone. Delivered on time, nothing to complain about, and I recommend this diamond dealer to everyone.
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Jean N.
Rating: 5 out of 5
following a purchase from 23/12/2019
Always perfect, the quality, the price, the relationship.
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Quoc T.
Rating: 5 out of 5
following a purchase from 22/12/2019
Between the order of the product and the delivery, nothing to say, everything was perfect. Product received on time as expected and agreed by phone. Product received of very good quality beyond my expectations. Thank you.
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Nicolas
Rating: 5 out of 5
following a purchase from 21/12/2019
Excellent service. Thank you Mr. Cousin! Delivery on time!
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Mathieu B.
Rating: 5 out of 5
A team dedicated to its customers. An impeccable service.
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Hervé G.
Rating: 5 out of 5
following a purchase from 17/12/2019
As always, Celinni has once again been top-notch!!! Welcome, advice, listening, professionalism, deadlines, pricing, .... I highly recommend.
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Alain T.
Rating: 5 out of 5
following a purchase from 19/12/2019
For my beloved's birthday, her 40th, I needed a piece of jewelry that no one else would wear. So a creation made in record time, precision in the realization of the specifications (from the idea), delivery made within the allotted time, and the satisfaction of my beloved who doesn't take it off (the jewelry) LOL!
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Deppen
Rating: 5 out of 5
following a purchase from 17/12/2019
Really happy with the service and products offered by Celinni. Great quality/price ratio. We had my engagement ring made there and also wish to return for our wedding bands.
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François B.
Rating: 4 out of 5
following a purchase from 16/12/2019
Very good except for the order tracking information on the site which does not update.
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Jérôme B.
Rating: 5 out of 5
following a purchase from 13/12/2019
Dear Johnatan, I wanted to write to you to let you know that we received our ring this morning. We would like to warmly thank you for your support, your listening, and your wise advice. It has really been a pleasure to collaborate with you on this beautiful project. I wish you an excellent end of the week and happy holidays. Best regards
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S. C.
Rating: 5 out of 5
following a purchase from 12/12/2019
A big thank you to Mr. Cousin Enzo who met my expectations ... I am very happy with my jewel, wonderful as wished! See you soon, as I hope to return!
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Fifi D.
Rating: 5 out of 5
following a purchase from 11/12/2019
Great purchase, warm and friendly welcome. I will definitely come back very soon.
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Ketty S.
Rating: 5 out of 5
following a purchase from 10/12/2019
Celinni has been my go-to supplier for several years, everything in this house inspires trust and satisfaction. The welcome is professional while being warm. The jewelry made met my expectations and their price was very reasonable. Ketty E
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