Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1, 4 and 5 stars

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Amel B.
Rating: 4 out of 5
following a purchase from 29/03/2026
I am very satisfied with the exchanges and the orders placed. Except that with my last order, I found the earrings very small and they do not match the photos on the site. I was disappointed with this experience.
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Marouan C.
Rating: 5 out of 5
following a purchase from 27/03/2026
She is too beautiful honestly super
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Corinne F.
Rating: 4 out of 5
following a purchase from 12/04/2026
Hello, I received the diamond pendant I ordered to give to my daughter next week for her wedding. It is very pretty. Thank you. I am surprised to see that my package shipped by DHL mentioned what it contained in full letters. Moreover, for the kern bracelet gift, it is very cute, but the size 15 cm does not fit anyone in our family. I already have three bracelets from you in 18.5 cm. So, I hope the pendant will please my daughter, which is the main thing. Maybe for a next order, I will try to go to a store. Best regards. Corinne F
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Marie Helene A.
Rating: 5 out of 5
following a purchase from 17/04/2026
Order received and I am very happy with my 1.75 carat diamond. The stone is beautiful. I recommend Maison Celinni without hesitation for the quality of their services.
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Anthony V.
Rating: 5 out of 5
following a purchase from 15/03/2026
A truly remarkable quality of work, an excellent customer service, very professional, very understanding, and very competent. I highly recommend. Thank you Célinni
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Erwan C.
Rating: 5 out of 5
following a purchase from 01/04/2026
The price of diamonds is simply exceptional! Delay of about 10/15 days but not at all disappointed by the quality.
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Djawed S.
Rating: 1 out of 5
following a purchase from 13/03/2026
Order received with a 10-day delay and received without the gift (a bracelet) that was supposed to be offered with the order
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Hugo V.
Rating: 5 out of 5
following a purchase from 28/03/2026
Fast, cheap, super good service!
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Audrey C.
Rating: 5 out of 5
following a purchase from 24/02/2026
Quality products and serious customer service. Thank you!
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Mouhanned H.
Rating: 5 out of 5
following a purchase from 17/03/2026
Excellent products
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Thomas B.
Rating: 5 out of 5
following a purchase from 12/03/2026
House listening to customers and responding to their needs. Quality ring at the right price!
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Samia B.
Rating: 5 out of 5
following a purchase from 10/03/2026
Everything went perfectly!
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Fabrice G.
Rating: 5 out of 5
following a purchase from 24/02/2026
Very good, the jewelry was perfectly in line with expectations, an ultra serious delivery. I would recommend very soon. Thank you very much Celinni.
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Paul A.
Rating: 5 out of 5
following a purchase from 25/02/2026
Super experience and jewelry received on time and as described in the photos
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Sébastien M.
Rating: 5 out of 5
following a purchase from 10/03/2026
Very good
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Didier S.
Rating: 5 out of 5
following a purchase from 28/02/2026
Product meets expectations. No problem!
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Jocelyne M.
Rating: 5 out of 5
following a purchase from 03/02/2026
In accordance with the order, very careful shipping. I recommend
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Maher H.
Rating: 5 out of 5
following a purchase from 30/12/2025
Reliable diamond house concerned about the needs of its clients. Total satisfaction regarding the quality of the jewelry and the service offered. Best prices on the market.
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Stéphane M.
Rating: 5 out of 5
following a purchase from 09/02/2026
Very good purchase, the ring is really beautiful. The relationship is very professional with the teams. Top notch.
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Patricia G.
Rating: 5 out of 5
following a purchase from 15/02/2026
From order to delivery, everything is perfect.
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Response from Celinni
Dear Patricia,

We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that your experience, from ordering to delivery, met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Celinni team
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Elsa N.
Rating: 4 out of 5
following a purchase from 07/02/2026
I am a bit disappointed that the writing is so small and not in the middle. But for the rest, it is beautiful (wedding ring)
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Patrizia T.
Rating: 5 out of 5
following a purchase from 22/01/2026
Very good and good value for money. A bit of delay in delivery.
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Response from Celinni
Hello Patrizia,

Thank you for your flattering review and your rating of 5/5! We are delighted to hear that you are satisfied with the quality of our products and their value for money. We also take note of your comment regarding the delivery delay and we are constantly working to improve this point. We look forward to serving you again soon!

Best regards,
The Celinni team
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Sylviane L.
Rating: 4 out of 5
following a purchase from 03/02/2026
Very beautiful ring, not disappointed reasonable price for real diamonds. Thank you for your work.
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Response from Celinni
Dear Sylviane,

We sincerely thank you for your positive feedback and encouragement. We are delighted that you are satisfied with your ring and the quality of our diamonds. Your trust in our work motivates us to continue offering the best.
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Silvère S.
Rating: 5 out of 5
following a purchase from 14/02/2026
Magnificent, custom-made ring, at a very honest price, received just in time thanks to the remarkable investment of customer service, well done and thank you.
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Response from Celinni
Dear Silvère,

We sincerely thank you for your flattering review and for the perfect score you gave us. We are delighted to learn that the custom-made ring met your expectations and that our customer service was up to par. Your satisfaction is our greatest reward and we would be thrilled to assist you again in your future projects.

Best regards,
The Celinni team
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Maxime B.
Rating: 5 out of 5
following a purchase from 03/03/2026
3rd time I shop at Celinni and I am always just as happy. Quality, price, delivery top-notch.
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Response from Celinni
Dear Maxime,

We sincerely thank you for your flattering review and your loyalty to Celinni. It is a pleasure to know that the quality of our products, our prices, and our delivery service meet your expectations. We remain at your disposal for your future purchases and hope to see you again very soon!
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Sophie H.
Rating: 5 out of 5
following a purchase from 10/02/2026
I am delighted with my purchase. My bracelet is simply magnificent. The transaction was very simple and quick. An excellent quality/price ratio. I would buy again from this beautiful house.
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Response from Celinni
Dear Sophie,

We sincerely thank you for your flattering review and your perfect rating! We are delighted to learn that you are satisfied with your bracelet and that your shopping experience met your expectations. We look forward to welcoming you again at Celinni!
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Mickael Q.
Rating: 5 out of 5
following a purchase from 07/02/2026
Celinni, always pleasantly surprised by the quality of the work. Always very good follow-ups and impeccable quality service. I am very satisfied, as well as a top-notch customer service.
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Response from Celinni
Hello Mickael,

Thank you very much for your flattering review and your rating of 5/5! We are delighted to hear that you are satisfied with the quality of our work and the after-sales service. Your satisfaction is our priority and your feedback encourages us to continue on this path.

See you soon on Celinni!

Best regards,
The Celinni team
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Jacques R.
Rating: 4 out of 5
following a purchase from 01/02/2026
Delivery times too long
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Response from Celinni
Hello Jacques,

We thank you for your feedback and understand your frustration regarding the delivery times. We are constantly working to improve our logistics in order to reduce these delays and provide you with an optimal experience. Please feel free to share your suggestions to better meet your expectations.
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Marie C.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very happy with the ordered ring, top customer service, I called several times, because indeed there is a difference between the date indicated at the time of the order and the actual date. But the service made sure I could receive it the day before the wedding, so great! I have no opinion on the bracelet I am supposed to receive since I still don't have it.
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Response from Celinni
Dear Marie,

Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your ring and that our customer service was able to assist you effectively. We do our best to ensure our customers' satisfaction.

Regarding your bracelet, we are sorry for this delay and we invite you to contact us if you need assistance. We hope you will also appreciate this item once received!

Best regards,
The Celinni team
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Claudine D.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very pretty jewelry and beautiful presentation
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Etienne T.
Rating: 5 out of 5
following a purchase from 27/01/2026
Satisfied !!
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Amélie P.
Rating: 5 out of 5
following a purchase from 21/01/2026
We were regularly kept informed about the delivery manufacturing stages, which is reassuring when spending this kind of amount. Moreover, our wedding bands were very well packaged and the result is exactly what we expected.
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Cécile L.
Rating: 5 out of 5
following a purchase from 21/01/2026
Very satisfied with my order at Celinni, the ring is beautiful and I was very well assisted by customer service, a young man whose name I am not sure of: Quentin?
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Kheira Z.
Rating: 5 out of 5
following a purchase from 30/01/2026
Hello, very satisfied with the service. Perfect
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Alice / Jennifer H.
Rating: 5 out of 5
following a purchase from 14/02/2026
Good quality for an exceptional price
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Gérard V.
Rating: 5 out of 5
following a purchase from 19/01/2026
Hope quality and service
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Érika L.
Rating: 5 out of 5
following a purchase from 19/01/2026
Beautiful rings received quickly
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Iliane G.
Rating: 5 out of 5
following a purchase from 12/02/2026
Satisfied with the quality of my purchase at a super affordable price!
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Minusha P.
Rating: 5 out of 5
following a purchase from 26/10/2025
Very well packaged parcel. Secured.
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Martine M.
Rating: 5 out of 5
following a purchase from 08/12/2025
I am delighted to have dared to undertake this experience which did not seem ordinary to me, given the value of the jewelry. I particularly appreciated being able to choose the stones delivered with their certificate attesting to their quality. It is very rare! The quality-price ratio is very interesting!
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