Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 1 and 5 stars

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Pinet
Rating: 5 out of 5
After receiving my first order which I was delighted with, I wanted to persevere with the purchase of a magnificent high jewelry ring whose beauty I had no idea of except from a simple photo on the site, but when I finally received it and had it in my possession, I discovered something sublime that I had rarely seen elsewhere, the finish, the quality of the diamonds I had chosen was all exact, it was a marvel despite the patience I had to show before being able to receive it because its manufacture takes time but I regret nothing, I am delighted with the result and I infinitely recommend the CELLINI site. Mr. David SUSSMAN and his team are attentive people and you can trust them completely. Don't hesitate, place your order!!!!!! Mrs. Maryvonne PINET
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Gilbert
Rating: 5 out of 5
Buying a diamond is done after a long reflection, an analysis of the different possibilities: jewelers, showrooms, agents, and the Internet; Many brands are listed on the latter and one wonders if there is not a risk, having no interlocutor in front of you. My initial fears were swept away by the welcome, listening, and professionalism of the Celinni team: My wife can't stop looking at her magnificent diamond; Thanks to the wise advice and an exceptional offer from Mr. Sussman, this dream quickly became a reality! Don't hesitate anymore...!
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Sebbah
Rating: 5 out of 5
I discovered CELINNI in 2009 and I bought a diamond solitaire for my wife, the service, as well as the welcome, was really pleasant and very nice. What I appreciate the most is the simplicity and the very professional advice of Mr. SUSSMAN and his team. The customer is king, regardless of the amount of the purchase, and that is rare in our time!! Really good, stay as you are. I returned this year for a new purchase, and there, the same, my initial impression was only reinforced. Thank you, and I will not fail to recommend you to family and friends. Good continuation!!
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Kalou
Rating: 5 out of 5
Hello, I have already used the services of the Celinni house in 2009 for the purchase of a solitaire. At that time, the welcome, advice, availability, and exceptional product quality were excellent. More than satisfied with the services of this house, I again turned to this team for a new piece of jewelry. Bagdad, the advisor, perfectly informed me about the products, promotions, and availability... In the 5 years between my first (2009) and my new order, the service is still just as good and I can recommend this very respectable house that respects its customers without risk.
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L.car
Rating: 5 out of 5
Congratulations to the entire Celinni team for their friendliness and seriousness in handling my order as well as the follow-up of the delivery made by phone, without it being necessary to call them back, I appreciated it, very satisfied with my received product. I highly recommend this site.
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Mme L.
Rating: 5 out of 5
Since I was passing through Paris, I took the opportunity to visit the Paris showroom. This was my second purchase from celinni.com. For this purchase, I benefited from an interesting offer received by email on my birthday. The welcome from Chlo and Bagdad and their valuable advice confirmed their professionalism. This is also what had seduced me during my previous purchase. I just received, a few days early, my bracelet which completely meets my expectations. Thank you to the whole team.
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Larnosson
Rating: 5 out of 5
I want to congratulate the Celinni team for the quality of the welcome, their advice, and their responsiveness. Good quality product arrived on time. Thank you!
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Madame V.
Rating: 5 out of 5
The site is easy to use, the team is friendly and responsive!!!!!
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N.c.
Rating: 5 out of 5
Buying a ring online can be stressful. But at Celinni, you immediately feel in good hands. The possibility to see the models at the showroom in Paris, to come and ask all our questions, even the silliest ones! The team answers very simply. In short, go there with your eyes closed! I received my ring yesterday... the most stressful part is now ahead of me! Thank you again!
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Gueniche
Rating: 5 out of 5
- An extremely wide choice that allows you to define each characteristic following the advice of a certified diamond dealer (Chloé Guillon whom I highly recommend); - Prices well below the market; - Gemological certificate for authenticity AND expertise report for insurance. I will recommend Celinni to my loved ones and I will return to them for a future purchase.
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Mr L.
Rating: 5 out of 5
serious, quality, and on time. I want to congratulate Bagdad for his work. I recommend
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Thibault
Rating: 5 out of 5
After some hesitations (normal for a first purchase as important as a diamond worthy of an engagement ring), I was convinced by Celinni's advice. I received this magnificent diamond, had it appraised, and it is now being set by a jeweler friend. I therefore recommend this approach which makes the search for the ring much more personal!
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Cedric
Rating: 5 out of 5
We knew what we wanted: a nice diamond of over 1.5c mounted on a classic platinum ring (which can be found at all jewelers in Place Vendôme), we got exactly what we wanted. Advice on the purchase of the diamond: impeccable. Clear explanations. Unbeatable price. Making the ring: in two appointments. One to show what we wanted, the other to try a project in brass. Made by a former collaborator of a very large house in Place Vendôme. A flawless performance. Overall, an unbeatable quality-price ratio. A friendly team and true diamond specialists.
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Madame A.
Rating: 5 out of 5
This is the first time I ordered a valuable piece of jewelry online. And like everyone else, I started by looking at reviews of the Celinni house (they were overwhelmingly positive), then I became more interested in the proposed collection and there I was seduced by the multiple choices of jewelry. As for the proposed prices, after inquiring at several shops in the region, I quickly realized that I could not find better. I therefore placed an order. I was delivered within the time frame of a very nice solitaire that met my expectations. I must add that the people on the phone were all very friendly and attentive. I recommend the Celinni house without any hesitation.
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Mr R.
Rating: 5 out of 5
thank you for your knowledge and quality service! see you soon
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Fildar75
Rating: 5 out of 5
I bought an engagement ring from Celinni and I am very satisfied. However, the beginning of our business relationship was a bit complicated because I had to change the diamond I initially chose several times (diamond already sold, price announced excluding tax instead of including tax, damaged stone....). We were in the holiday period and the team seemed a bit overwhelmed. I started to get a little worried. But in the end, they were very responsive and finally delivered the ring on time, with a beautiful stone, much better than the one initially chosen, and at a price that defies all competition. David, Bagdad, and Nina provided valuable advice and I thank them very much. I was able to have the ring re-evaluated, and the quality of the stone is indeed there.
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Mme C.
Rating: 5 out of 5
I recommend this site, respect for deadlines, quality of the jewelry. Pleasant welcome. Everything was perfect.
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Mr P.
Rating: 5 out of 5
Good site, good listening, good quality-price ratio, short deadlines almost respected. I will order again on this site
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Steven T.
Rating: 5 out of 5
I find the site clear and understandable, which is rarely the case when looking for an engagement ring... The site is very easy to use and my order satisfies me
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Akramus
Rating: 5 out of 5
Fully satisfied. Fast, efficient, and competitive prices. Highly recommend.
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Mme C.
Rating: 5 out of 5
No doubt, we dealt with a serious house and competent professionals, satisfaction assured!
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Louis
Rating: 5 out of 5
I made an appointment at their Paris offices, looking for a GIA certified stone with specific specifications. Great responsiveness and excellent advice from Bagdad to refine the choice of the stone, even if it meant buying a less expensive stone that better matched the specifications. Extremely competitive prices. Stone received on time, set in front of me. In a word: perfect.
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Charles
Rating: 5 out of 5
Purchase that went perfectly; stone conforming to the description made on the site, delivered on time and ultra-responsive, serious customer service that calls you back! Saleswoman (Chloé) very professional and excellent advice. Security of the purchase with original certificate provided. Site to recommend in every way despite the certain apprehension that can be generated by buying a ring online!
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Mr M.
Rating: 5 out of 5
Without reservation, I highly recommend the Celinni house. In my opinion, everything is done to get to the heart of the matter, its core business: the stone. Celinni allows its clients to obtain the most beautiful diamonds at the best prices. I felt sincerity in listening to my needs within my budget. The deadlines were respected. If there was just a small downside, it was planned that the engraving would be done for the big day, but it will be done later due to the shape of the setting (which can change size if it does not fit).
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Gael F.
Rating: 5 out of 5
Exemplary! That's the summary of my transaction, availability, service, listening, and impeccable physical welcome, quality and knowledge of products without flaws, all at a price that defies all competition, making accessible what is not necessarily so at first glance = simply the best of the internet! See you very soon for new purchases!
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Madame A.
Rating: 5 out of 5
Bagdad managed our order perfectly, very attentive to our needs. We had effective exchanges and delivery within the deadlines.
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Laurent
Rating: 5 out of 5
I found the Celinni house by chance while looking for a diamond dealer in Paris and I was pleasantly surprised by the quality of the house. After several weeks of searching, I could not find a better quality-price ratio, even in the United States (my wife is American). With the particular situation of its manager, there is no intermediary between the Antwerp market and the individual. The customer service is truly unique between payment facilities and the welcome in their shop. My wife never tires of the fabulous stone we were able to get while a large department store would have pushed us to mortgage! Thank you Celinni.
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Pascal R.
Rating: 5 out of 5
On Celinni.com, you will find diamonds at the best price, but above all advice on how to choose well (thank you Bagdad!). The solitaire I received in record time, in palladium white gold and set with a certified diamond, is a marvel. Fast and very serious, I can only recommend. +++
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Client S.
Rating: 5 out of 5
- order a complex custom solitaire in platinum and diamond of over 1 carat - quality rendering close to a Tiffany embrace or Cartier Destinee - custom-made plus. We choose the number of diamonds, ... - the lower price. I could never have offered a diamond of over one carat for this price at a major brand - the diamond comes with its certificate. It is engraved; laser with the number. - the physical store Paris
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Mr R.
Rating: 5 out of 5
The jewelry was a hit, it's exactly what we expected. The delivery service was perfect and on time despite the very short notice. Excellent follow-up service.
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Mme R.
Rating: 5 out of 5
engagement ring conforms to what I expected. Courteous and professional team. Highly recommended
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Camille V.
Rating: 5 out of 5
Personalized follow-up before and after the order. Very good advice. An excellent shopping experience!
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Lemond J.
Rating: 5 out of 5
Two significant orders in three years and a lot of joy and pleasure. People always listening to you, with one concern, to satisfy you. First, Mr. De Francet who found me two beautiful stones for earrings, and especially Chloé who offered me a diamond of super quality (E/VVS1) for my wife's pendant. In short, what a pleasure to work with these people. By the way, I will return again ... Best regards JP.Lémond
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Jean C.
Rating: 5 out of 5
Second order on this site and still this amazement at receiving and giving these jewels. It's beautiful work with an excellent quality-price ratio and moreover, whether by phone or internet, the correspondents are exceptionally courteous and kind. Highly recommended.
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Julien
Rating: 5 out of 5
The ring is beautiful as is the diamond. The delivery experienced a slight delay due to a birth for the person who was following my order. However, the whole team managed to arrange things for me and deliver the ring on time. A BIG thank you to the entire CELINNI team!!!!
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Valerie C.
Rating: 5 out of 5
thank you for your listening, Bagdad was very professional, I am delighted with my ring 1c 5, it is magnificent! This is the second time I order from you and I am very happy to have found this address, the prices are really competitive, the realizations are neat. Valerie
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Marc B.
Rating: 5 out of 5
Before knowing Celinni.com, I didn't understand anything about diamonds but thanks to the information and communication from the team, I was able to make my choice knowledgeably. Moreover, the range offered in settings and diamonds allowed me to customize the solitaire ring for our engagement. Not to mention the deal I made, I saved a lot for a very beautiful stone that easily costs 70% more on other sites and in jewelry stores, but my dear won't ever know :) In short, I recommend Celinni.com, thanks again to the whole team.
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Didier
Rating: 5 out of 5
Exceptional service! An order placed on Monday and delivered on Friday (before the announced deadline), I must admit I was blown away. Also reassured, because the product is in accordance with the description, splendid, delivered in a case and with a certificate. As for the price, everyone can form their own opinion on the Internet, it is also very efficient. Bravo and thank you for your seriousness.
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Yaelle C.
Rating: 5 out of 5
I ordered the engagement ring in mid-January and needed it for early February. Despite the deadline, Celinni managed to send my package on time. They did everything to ensure I could have my ring for the big day. Really excellent service and communication. I am very satisfied with everything they did for me. I recommend it to everyone. The quality/price ratio is very good, the product is as shown in the photos, very good product. Bravo!
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Benaddou
Rating: 5 out of 5
Thank you to David for guiding, advising, and reassuring me at all stages of my diamond purchase. I highly recommend the Celinni site which offers quality diamonds at attractive prices. Payment facilities that allow you to manage your cash flow with complete peace of mind. In summary, a jeweler worthy of the name!!!! Karim
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