Customer reviews of Celinni

Following the loss of my order by Chronopost on December 20, 2014, Mr. David SUSSMAN personally took charge of the problem and urgently had a new engagement ring made which was handed to me in person in Marseille on December 24! It is in these moments that the seriousness of a company is revealed and is greatly appreciated. As for the ring, it is simply magnificent! I will not hesitate to buy my next jewelry from Celinni.com. Thanks again to Aymeric who made the trip to Marseille the day before Christmas.

I turned to Cellini after a report on France 5. I am very satisfied; deadlines respected even during the Christmas period, superb jewelry and the cherry on the cake, my friend said... yes! Thank you also to Mr. Lechlech who welcomed me very well. We will come back soon for the wedding bands this time.

Late order on my part and quick delivery just for the big day. Very beautiful product. My wife was spoiled.

A client for several years, I warmly recommend this site. The manager Mr. David Sussman is an exceptional merchant, an expert, and if unfortunately, you encounter a small problem, he personally responds and resolves it. An example of a merchant.

I happened to visit their showroom, without any real intention of buying, more to inquire (being of a very suspicious nature). But as soon as I arrived, I was taken care of professionally, I faced a salesperson who was attentive but did not push for consumption, quite the opposite. In the meantime, a man arrived to pick up a solitaire he had dropped off that very morning for a size reduction and told me, "don't hesitate, they are pros, fast, and their products are of quality." And indeed, I did not hesitate, I, the great indecisive, surprised myself by placing an order immediately! The product met expectations. They were also quick because I came with a time constraint. Within 5 days my solitaire arrived from the other side of the planet and had been mounted. My wife was delighted and so was I. Their customer service is also of great quality because I had chosen a model that was too large and they resized it within 48 hours (a more than reasonable timeframe during the holiday season, especially for a drop-off on Sunday morning). I now know where I will have the wedding bands made!

David worked with us to find the right diamond by exploring the diamond markets in Antwerp and Bombay together, and he brought it to Paris and assembled it with the setting in record time and for a price we would never have gotten from the jewelers on Place Vendôme. We will return to choose the matching wedding bands for the ring. Go there with your eyes closed...

Great quality of service, great quality of listening, and excellent quality of the teams working on the jewelry. All this makes this experience frankly super pleasant. I recommend it.

My fiancé and I chose a fairly large diamond and a platinum setting at Cellini. We were well received, advised, and the ring matched our expectations exactly. The announced deadlines were respected (less than 3 weeks to bring the diamond from Bombay and create the custom setting). As a result, I am delighted with our choice which allows me to have a magnificent ring for a price well below that practiced by classic jewelers. I will not hesitate to buy my next jewelry at Celinni!

Purchase of a yellow gold diamond wedding band of 5 carats for 9,400 euros: - non-compliance with the agreed payment terms: demand for payment of the last installment before shipment when it was supposed to be upon receipt; - certificate produced at the time of making the jewel different from the one provided during shipment; - more than ten weeks after shipment, despite numerous reminders and a phone exchange, never received a certificate of expertise worthy of the name, signed (missing number of stones, gold weight, and jewel description); - engraving requested and accepted not realized; - inside of the ring partially hollowed out and smooth on the other (which would have allowed for engraving...). This lack of harmony is, in my opinion, not representative of "high" French jewelry; - total availability before the final payment but silence afterwards, except for an email on the verge of aggression and a phone exchange with a charming collaborator but who did not follow up on your call. In short, I will never buy a piece of jewelry of this price online again and if I paid 40% less, I still think it's too much considering the absence of a certificate worthy of the name (the fact that it would be recognized by French insurance does not mean it is by other companies. Moreover, the fact that it mentions an "estimated" value much higher than the purchase value could encourage fraud...) and overall personal satisfaction. In summary, I will never buy a cat in a bag again.

After receiving my first order which I was delighted with, I wanted to persevere with the purchase of a magnificent high jewelry ring whose beauty I had no idea of except from a simple photo on the site, but when I finally received it and had it in my possession, I discovered something sublime that I had rarely seen elsewhere, the finish, the quality of the diamonds I had chosen was all exact, it was a marvel despite the patience I had to show before being able to receive it because its manufacture takes time but I regret nothing, I am delighted with the result and I infinitely recommend the CELLINI site. Mr. David SUSSMAN and his team are attentive people and you can trust them completely. Don't hesitate, place your order!!!!!! Mrs. Maryvonne PINET

Buying a diamond is done after a long reflection, an analysis of the different possibilities: jewelers, showrooms, agents, and the Internet; Many brands are listed on the latter and one wonders if there is not a risk, having no interlocutor in front of you. My initial fears were swept away by the welcome, listening, and professionalism of the Celinni team: My wife can't stop looking at her magnificent diamond; Thanks to the wise advice and an exceptional offer from Mr. Sussman, this dream quickly became a reality! Don't hesitate anymore...!

I discovered CELINNI in 2009 and I bought a diamond solitaire for my wife, the service, as well as the welcome, was really pleasant and very nice. What I appreciate the most is the simplicity and the very professional advice of Mr. SUSSMAN and his team. The customer is king, regardless of the amount of the purchase, and that is rare in our time!! Really good, stay as you are. I returned this year for a new purchase, and there, the same, my initial impression was only reinforced. Thank you, and I will not fail to recommend you to family and friends. Good continuation!!

Hello, I have already used the services of the Celinni house in 2009 for the purchase of a solitaire. At that time, the welcome, advice, availability, and exceptional product quality were excellent. More than satisfied with the services of this house, I again turned to this team for a new piece of jewelry. Bagdad, the advisor, perfectly informed me about the products, promotions, and availability... In the 5 years between my first (2009) and my new order, the service is still just as good and I can recommend this very respectable house that respects its customers without risk.

Congratulations to the entire Celinni team for their friendliness and seriousness in handling my order as well as the follow-up of the delivery made by phone, without it being necessary to call them back, I appreciated it, very satisfied with my received product. I highly recommend this site.

Since I was passing through Paris, I took the opportunity to visit the Paris showroom. This was my second purchase from celinni.com. For this purchase, I benefited from an interesting offer received by email on my birthday. The welcome from Chlo and Bagdad and their valuable advice confirmed their professionalism. This is also what had seduced me during my previous purchase. I just received, a few days early, my bracelet which completely meets my expectations. Thank you to the whole team.

I want to congratulate the Celinni team for the quality of the welcome, their advice, and their responsiveness. Good quality product arrived on time. Thank you!

The site is easy to use, the team is friendly and responsive!!!!!

Buying a ring online can be stressful. But at Celinni, you immediately feel in good hands. The possibility to see the models at the showroom in Paris, to come and ask all our questions, even the silliest ones! The team answers very simply. In short, go there with your eyes closed! I received my ring yesterday... the most stressful part is now ahead of me! Thank you again!

- An extremely wide choice that allows you to define each characteristic following the advice of a certified diamond dealer (Chloé Guillon whom I highly recommend); - Prices well below the market; - Gemological certificate for authenticity AND expertise report for insurance. I will recommend Celinni to my loved ones and I will return to them for a future purchase.

serious, quality, and on time. I want to congratulate Bagdad for his work. I recommend

After some hesitations (normal for a first purchase as important as a diamond worthy of an engagement ring), I was convinced by Celinni's advice. I received this magnificent diamond, had it appraised, and it is now being set by a jeweler friend. I therefore recommend this approach which makes the search for the ring much more personal!

We knew what we wanted: a nice diamond of over 1.5c mounted on a classic platinum ring (which can be found at all jewelers in Place Vendôme), we got exactly what we wanted. Advice on the purchase of the diamond: impeccable. Clear explanations. Unbeatable price. Making the ring: in two appointments. One to show what we wanted, the other to try a project in brass. Made by a former collaborator of a very large house in Place Vendôme. A flawless performance. Overall, an unbeatable quality-price ratio. A friendly team and true diamond specialists.

This is the first time I ordered a valuable piece of jewelry online. And like everyone else, I started by looking at reviews of the Celinni house (they were overwhelmingly positive), then I became more interested in the proposed collection and there I was seduced by the multiple choices of jewelry. As for the proposed prices, after inquiring at several shops in the region, I quickly realized that I could not find better. I therefore placed an order. I was delivered within the time frame of a very nice solitaire that met my expectations. I must add that the people on the phone were all very friendly and attentive. I recommend the Celinni house without any hesitation.

thank you for your knowledge and quality service! see you soon

I bought an engagement ring from Celinni and I am very satisfied. However, the beginning of our business relationship was a bit complicated because I had to change the diamond I initially chose several times (diamond already sold, price announced excluding tax instead of including tax, damaged stone....). We were in the holiday period and the team seemed a bit overwhelmed. I started to get a little worried. But in the end, they were very responsive and finally delivered the ring on time, with a beautiful stone, much better than the one initially chosen, and at a price that defies all competition. David, Bagdad, and Nina provided valuable advice and I thank them very much. I was able to have the ring re-evaluated, and the quality of the stone is indeed there.

I recommend this site, respect for deadlines, quality of the jewelry. Pleasant welcome. Everything was perfect.

I just received my wedding band ordered on the celinni.com site. It is magnificent, the delivery times shorter than those initially announced. I am completely satisfied.

Good site, good listening, good quality-price ratio, short deadlines almost respected. I will order again on this site

I find the site clear and understandable, which is rarely the case when looking for an engagement ring... The site is very easy to use and my order satisfies me

Fully satisfied. Fast, efficient, and competitive prices. Highly recommend.

No doubt, we dealt with a serious house and competent professionals, satisfaction assured!

I made an appointment at their Paris offices, looking for a GIA certified stone with specific specifications. Great responsiveness and excellent advice from Bagdad to refine the choice of the stone, even if it meant buying a less expensive stone that better matched the specifications. Extremely competitive prices. Stone received on time, set in front of me. In a word: perfect.

Purchase that went perfectly; stone conforming to the description made on the site, delivered on time and ultra-responsive, serious customer service that calls you back! Saleswoman (Chloé) very professional and excellent advice. Security of the purchase with original certificate provided. Site to recommend in every way despite the certain apprehension that can be generated by buying a ring online!

Without reservation, I highly recommend the Celinni house. In my opinion, everything is done to get to the heart of the matter, its core business: the stone. Celinni allows its clients to obtain the most beautiful diamonds at the best prices. I felt sincerity in listening to my needs within my budget. The deadlines were respected. If there was just a small downside, it was planned that the engraving would be done for the big day, but it will be done later due to the shape of the setting (which can change size if it does not fit).

Exemplary! That's the summary of my transaction, availability, service, listening, and impeccable physical welcome, quality and knowledge of products without flaws, all at a price that defies all competition, making accessible what is not necessarily so at first glance = simply the best of the internet! See you very soon for new purchases!

Bagdad managed our order perfectly, very attentive to our needs. We had effective exchanges and delivery within the deadlines.

I found the Celinni house by chance while looking for a diamond dealer in Paris and I was pleasantly surprised by the quality of the house. After several weeks of searching, I could not find a better quality-price ratio, even in the United States (my wife is American). With the particular situation of its manager, there is no intermediary between the Antwerp market and the individual. The customer service is truly unique between payment facilities and the welcome in their shop. My wife never tires of the fabulous stone we were able to get while a large department store would have pushed us to mortgage! Thank you Celinni.

I recently bought a diamond. The advice and communication with Celinni went very well. One small downside: the delivery time which has significantly lengthened. Nevertheless, I highly recommend this site and their services.

On Celinni.com, you will find diamonds at the best price, but above all advice on how to choose well (thank you Bagdad!). The solitaire I received in record time, in palladium white gold and set with a certified diamond, is a marvel. Fast and very serious, I can only recommend. +++

- order a complex custom solitaire in platinum and diamond of over 1 carat - quality rendering close to a Tiffany embrace or Cartier Destinee - custom-made plus. We choose the number of diamonds, ... - the lower price. I could never have offered a diamond of over one carat for this price at a major brand - the diamond comes with its certificate. It is engraved; laser with the number. - the physical store Paris