Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 2, 3 and 5 stars

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Jean C.
Rating: 5 out of 5
Second order on this site and still this amazement at receiving and giving these jewels. It's beautiful work with an excellent quality-price ratio and moreover, whether by phone or internet, the correspondents are exceptionally courteous and kind. Highly recommended.
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Julien
Rating: 5 out of 5
The ring is beautiful as is the diamond. The delivery experienced a slight delay due to a birth for the person who was following my order. However, the whole team managed to arrange things for me and deliver the ring on time. A BIG thank you to the entire CELINNI team!!!!
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Valerie C.
Rating: 5 out of 5
thank you for your listening, Bagdad was very professional, I am delighted with my ring 1c 5, it is magnificent! This is the second time I order from you and I am very happy to have found this address, the prices are really competitive, the realizations are neat. Valerie
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Marc B.
Rating: 5 out of 5
Before knowing Celinni.com, I didn't understand anything about diamonds but thanks to the information and communication from the team, I was able to make my choice knowledgeably. Moreover, the range offered in settings and diamonds allowed me to customize the solitaire ring for our engagement. Not to mention the deal I made, I saved a lot for a very beautiful stone that easily costs 70% more on other sites and in jewelry stores, but my dear won't ever know :) In short, I recommend Celinni.com, thanks again to the whole team.
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Didier
Rating: 5 out of 5
Exceptional service! An order placed on Monday and delivered on Friday (before the announced deadline), I must admit I was blown away. Also reassured, because the product is in accordance with the description, splendid, delivered in a case and with a certificate. As for the price, everyone can form their own opinion on the Internet, it is also very efficient. Bravo and thank you for your seriousness.
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Yaelle C.
Rating: 5 out of 5
I ordered the engagement ring in mid-January and needed it for early February. Despite the deadline, Celinni managed to send my package on time. They did everything to ensure I could have my ring for the big day. Really excellent service and communication. I am very satisfied with everything they did for me. I recommend it to everyone. The quality/price ratio is very good, the product is as shown in the photos, very good product. Bravo!
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Benaddou
Rating: 5 out of 5
Thank you to David for guiding, advising, and reassuring me at all stages of my diamond purchase. I highly recommend the Celinni site which offers quality diamonds at attractive prices. Payment facilities that allow you to manage your cash flow with complete peace of mind. In summary, a jeweler worthy of the name!!!! Karim
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Katy L.
Rating: 5 out of 5
Hello, After a few setbacks, the unexpected was there! As they say, with a little patience, the best can be yet to come. Thanks to Chloé's persistence for this realization Best regards Catherine
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Renaud B.
Rating: 5 out of 5
A big thank you to Chloé for her advice and professionalism! Very nice house with a wide choice of stones and models.
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Jean-Marie D.
Rating: 5 out of 5
I am very satisfied. My contact person listened to me, searching for the best fit for my budget, after placing the order, the shipping delay was nothing to complain about except that the Celinni house is serious.
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Hubyone
Rating: 5 out of 5
Celinni was introduced to me by a friend who is an auctioneer specializing in jewelry, which assured me of the reliability and quality of the products. The customer relationship is efficient, relevant, professional, pleasant, and very friendly. Celinni's reasonable prices allow you to prioritize the purity and/or size of the stones so that your gift is even more wonderful. Personally, my fiancée cried tears of joy. I will gladly return for a future gift.
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Benoitmarly
Rating: 5 out of 5
This is the first time I buy a diamond and I was delighted by the staff who took care of me (Bagdad). Friendly, competent, considerate... As for the ring, I think I made a good deal since the same is sold for twice as much in a large store on Boulevard Haussmann. Just so you know...
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Philippe M.
Rating: 5 out of 5
A quality availability and precise follow-up that allowed me to make a purchase as I desired
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Framboise
Rating: 5 out of 5
I just received my third order from Celinni. As usual, I am delighted. I highly recommend this jeweler in whom I have complete trust. The ordering process is easy, the delivery is correct, and the prices compared to the market are very attractive. As for the quality of the jewelry, they are perfect and bring nothing but satisfaction. I also recommend Janet's jewelry store, I acquired two pairs of earrings for children, absolutely lovely. My little girl is thrilled. I particularly thank David Sussman who handled my last order and was very efficient. Bravo also to his entire team.
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Sylvie B.
Rating: 5 out of 5
I am delighted with my wedding ring, it is superb and I thank Bagdad for the follow-up from the beginning of my order to the delivery made today, I really didn't think I could get it before New Year's Eve, a thousand thanks!!! I will recommend the Celinni House to those around me for its great professionalism and the excellent welcome we receive, which is becoming very rare! Excellent year 2014 !!!!
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Brahim
Rating: 5 out of 5
For the little story, I placed an order at Celinni.com to make a gift for my wife. I was guided in my choice to achieve an exceptional result. The ring is really well made and perfectly matches my request. David SUSSMAN's advice allowed me to make the right choice on the quality of the stone so that it perfectly matches the white gold setting. There are several basic elements to know and the Celinni team takes care to communicate them to you to achieve a simply impeccable result. You can trust their advice, it is a very serious and very friendly team. I must also admit to being surprised by the speed of execution, between the diamond order, assembly, and shipping. (Shipped Friday at 11 AM and received the next day at 10:30 AM). Celinni.com offers exceptional service quality with extremely competitive prices. A quality/price ratio that I have not found with any other jeweler. To summarize: 5 stars: Price 5 stars: Quality of the ring and diamond 5 stars: super fast delivery 5 stars: warm and friendly phone reception. Look no further, go to celinni.com I highly recommend. Thank you to the team.
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Martine
Rating: 5 out of 5
Behind Celinni.com, there are serious, friendly, responsive, and competent people. Very demanding, I chose the diamond - GIA certificate -, the platinum setting and, in the end, the solitaire is sublime and meets all my expectations. Chloé was a listening, available, friendly, efficient interlocutor, in short, a great pro. The delivery (discreet and secure packaging) took place on the indicated day. Very satisfied, I recommend this site without hesitation, especially since the price is really interesting. Celinni is a trustworthy house.
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Julien
Rating: 5 out of 5
A relaxed atmosphere but serious service, attentive people and trust in solid expertise, that was enough for me to decide to acquire a beautiful piece of jewelry from Celinni. Very happy with this experience, I will gladly recommend this brand that has left me with only good impressions.
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Thibault
Rating: 5 out of 5
Very professional advice, competitive prices, customer-oriented, very efficient... I can only recommend.
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Matthieu Z.
Rating: 5 out of 5
I just acquired an exceptional piece at Celinni. Here is the account of my experience: After visiting the Celinni website, I made an appointment and was received in their Paris office. I was advised on my engagement ring project and my requirements were high regarding the quality of the piece I was looking for (especially the quality of the diamond). I had also visited the biggest names in Parisian high jewelry. The personalized advice at Celinni made the difference and the quote convinced me: a piece of very high quality 60% less expensive than the big names for superior quality! I was able to choose my own diamond and the shape of the ring. I would add that the manufacturing time was very short (a week and a half). In conclusion, Celinni provided me with a very personalized service for a unique exceptional piece made to measure at a price simply unavailable elsewhere. A tip for your engagement, wedding, or birth ideas, contact Celinni with your eyes closed, really.
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Daniel C.
Rating: 5 out of 5
Luxury product, top-notch team. Welcome, listening, availability, kindness, after-sales service: five stars. Very high-end for a more than reasonable price. Go for it without hesitation, you will be delighted. Bagdad is an exceptional diamond dealer, a very great professional and humble with it. Highly recommended without hesitation. Don't look elsewhere, you would make a serious mistake. A thousand thanks.
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Auffret T.
Rating: 5 out of 5
Celinni was recommended to me by a friend, and I came out delighted; the salespeople are incredibly responsive at any hour, very available and friendly. The quality-price ratio is unbeatable, the products are varied and of quality, and the delivery is fast. A big thank you.
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Régis D.
Rating: 5 out of 5
With personalized follow-up, high-quality craftsmanship, and fast delivery, Mr. Sussman's entire team will dedicate their time and skills to ensure that your choice to give a piece of jewelry is a success. If choosing a jeweler online seems risky to you, rest assured! Celinni.com will offer you the services of a local business with the best quality-price ratio.
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Monsieur D.
Rating: 5 out of 5
Warm and respectful welcome for the customer. Thoughtful advice without pushing for a sale. Delivery on the scheduled date. Perfect.
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B.shafi
Rating: 5 out of 5
Already 5 pieces purchased at Celinni: the quality is the same (if not better) than in jewelry stores, but the price is very different. When you buy from Celinni, you pay for your jewelry and not for the exorbitant rent of a shop on the grand boulevards. If you are not yet comfortable with the idea of buying jewelry online, you can always reassure yourself by going directly to their workshop in the 9th arrondissement.
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Alexandre O.
Rating: 5 out of 5
Extremely pleasant discovery. Advice from a true professional who listens with results exceeding our expectations for a perfectly managed budget and timing. It will be with great pleasure that I will recommend them and that I will call on them again for small occasions or much more important moments in life. Simply thank you for everything.
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Kg
Rating: 5 out of 5
I am satisfied with the services of Celinni. I was taken care of by Bagdad for a 1-carat diamond solitaire. I had a time constraint: I went on a Sunday and the ring had to be ready by Thursday! The order for the stone was placed the same day, it arrived on Wednesday, set and mounted on Thursday. Very good quality/price ratio. The result met my expectations. Nothing to complain about, go for it! Bagdad was very professional and attentive.
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Laurent S.
Rating: 5 out of 5
I was looking for my fiancée's engagement ring and wedding band; Bagdad was very good advice for choosing and managed to deliver on time (in a hurry) for jewelry that I am delighted with, and ... my wife too :-)
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Mehdi G.
Rating: 5 out of 5
A beautiful stone, Mr. Sussman and Bagdad are very professional, the deadline was respected and my future wife is thrilled.
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Emsalem B.
Rating: 5 out of 5
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Jordane R.
Rating: 5 out of 5
I had some apprehensions about Celinni, which I did not know. Not finding the solitaire I was looking for among Parisian jewelers (far too expensive), I made an appointment in their showroom on Rue Buffault. What a surprise!! Great professionalism, and a choice of exceptional rings and diamonds at unbeatable prices. I found
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Clement R.
Rating: 5 out of 5
ring. I especially thank Chloé for her follow-up, availability, and kindness. In short, I highly recommend Celinni!!
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Daniel C.
Rating: 5 out of 5
The product ordered corresponds perfectly to the order and the result is more than satisfactory. The stone (0.7c) is of very good quality. The manufacturing/delivery time was 3 weeks. I warmly recommend Celinni.
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Anthony M.
Rating: 5 out of 5
Overall, very correct service with very appreciated advice on product choice. For delivery, a quality product meeting expectations despite some delays without too much consequence. A very appreciated after-sales service, engraving, size modification, etc. To see for the final result. Thanks also to Bagdad for his great availability, very professional! Thank you and keep it up.
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Alexis L.
Rating: 5 out of 5
Exceptional quality of welcome, great availability, the concern to respond perfectly to our expectations and of course a perfect knowledge of their trade, their art, led us to be guided, in complete confidence, towards the dreamed jewelry. We are delighted with our magnificent stone.
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Soraya
Rating: 5 out of 5
Excellent service from the Celinni House. A product purchased with a certificate (GIA in this case), deadlines respected and the kindness of the sales team as a bonus. Go there with your eyes closed.... Thank you again.
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Colette B.
Rating: 5 out of 5
Hello, Following the purchase of an engagement ring at Celinni, I wanted to give feedback to share my experience. I must say that I was a bit skeptical about the concept, however, my first discussion with David Sussman was very interesting, he is very frank and shared his knowledge of diamonds (unlike some jewelers with storefronts). This builds trust. We had some issues with customs (independent of Celinni) but they always proposed solutions (which I appreciate a lot) and guided me well in my choices. I had a resizing yesterday, once again, everything went very well. In short, my satisfaction lies: - On the price - On the quality of the ring - On the quality of follow-up and guidance (argument of local jewelers, but residing abroad, Celinni did it better) - A small downside on the deadlines but as mentioned earlier, it was independent of them. My opinion is therefore very positive, it is a brand to recommend (which I already do). My fiancée is very happy with her new ring. Thank you to them. My profile: executive, 30 years old, residing in the Netherlands.
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Fabienne K.
Rating: 5 out of 5
We have benefited twice from the services of Celinni and we are extremely satisfied. David and Bagdad are great professionals, very attentive to customers and their requests. They know how to make themselves very available, and are always very attentive to the quality of the relationship and the service they offer. Their know-how is excellent, the pieces we ordered exceeded our expectations in terms of quality, beauty of the product, durability over time, etc. We had an idea of what we wanted and they perfectly helped us to realize this idea, and to create something that was beyond what we hoped for. We thank Bagdad for his great professionalism, availability, and ability to imagine the most perfect product for us. In the future, we will undoubtedly call on their services again, which have delighted us.
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Eric
Rating: 5 out of 5
To the entire Celinni team, I received today my order from 2nd September 2013 regarding a gray gold ring with 2-carat diamonds. I rejoice in the beauty of the jewelry crafted according to my wishes within a very respected time frame. The quality is highly monitored with certification. A company to recommend for its respect for the client, serious follow-up by phone, precious advice, and the kindness of the highly qualified team, very knowledgeable in its classification as a diamond dealer. All the ingredients are gathered to satisfy a demanding clientele, especially in the jewelry field where you need a very competent interlocutor. You don't engage a certain amount lightly. I reiterate my great satisfaction to the Celinni team, continue in your spirit of seriousness, quality, and competence. A big thank you, you can give my contact details, I would be happy to give the best of your company. Best regards.
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Silver O.
Rating: 5 out of 5
I would recommend Celinni to my friends without reservations. The service was very cordial, the prices competitive, and the rings are beautiful - well made and perfect for us. Your representative Chloe is very kind, very friendly, and very efficient. I will buy from Celinni again!
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