Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 2, 3 and 5 stars

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Salomé C.
Rating: 3 out of 5
following a purchase from 06/04/2025
I leave a mixed review, I ordered a ring with a ruby that when I received it was not true to the photo on the website. I therefore returned it, the after-sales service was up to my expectations by modifying the ring to match the one on the site. This ring is the third I order from Celinni and it is the first where I was disappointed. The customer service remains excellent, however I find that for jewelry of this quality the site should be true to the jewelry we receive.
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Ode
Rating: 5 out of 5
following a purchase from 28/05/2025
I am on my second order and I am delighted with the jewelry I received. I recommend the Celinni House for its know-how and being.
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Maternati D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very professional house with an extraordinary welcome!! No surprises upon receiving our jewelry, everything is in accordance with what was proposed to us! I recommend and will remain loyal, thank you NADIA for your precious advice!!
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Odette S.
Rating: 5 out of 5
following a purchase from 07/05/2025
I ordered beautiful earrings with a certificate and estimate for my insurance but the delivery address was incorrect, please clarify this with your services. Sincerely, Mrs. Saunot.
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Vince
Rating: 5 out of 5
following a purchase from 18/04/2025
Very satisfied. The ordered ring is superb. The customer service is responsive. I recommend.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 20/03/2025
I want to warmly thank the entire Celinni team for their welcome, professionalism, and valuable advice during my visit to the showroom. A special thanks to Nadia, who was able to accompany me with patience, listening, and expertise in choosing the engagement solitaire for my wife. Thanks to you, this moment was even more special. Thank you infinitely for your support and your passion!
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Zineb B.
Rating: 5 out of 5
following a purchase from 18/03/2025
Welcoming and responsive staff, respect for deadlines, quality jewelry.
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Nacer B.
Rating: 5 out of 5
following a purchase from 29/01/2025
I would like to thank Enzo from Celinni Paris for the time and advice he gave us to choose our ring. They have a great variety of choices and styles, which allowed us to decide on our wedding ring during our first visit. I would also like to commend their professionalism and respect for production deadlines.
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Fanny G.
Rating: 5 out of 5
following a purchase from 18/03/2025
Significant delivery times but made up for by a true sense of customer service and professionalism. And a magnificent piece of jewelry.
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Megan L.
Rating: 5 out of 5
following a purchase from 14/03/2025
The jewelry is magnificent and the team is great. I had been looking for a diamond dealer who could really advise me for a long time. I found exactly what I had in mind. Super happy with my ring and the quality. I highly recommend.
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Sarah T.
Rating: 5 out of 5
following a purchase from 15/03/2025
A huge thank you to Magali from Celinni Montpellier! My partner bought my engagement ring here, and it is absolutely beautiful. He was perfectly guided and supported in his choice, with a lot of professionalism and kindness. He spoke to me about his purchasing experience with great enthusiasm, which made me decide to get my wedding band at Celinni as well, and Magali was once again top-notch: very kind, attentive, with excellent advice. A perfect experience from start to finish, I recommend 100%.
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Mathias R.
Rating: 5 out of 5
following a purchase from 14/03/2025
Marie from the Marseille office is super professional; I recommend!
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M; &.
Rating: 5 out of 5
following a purchase from 16/03/2025
A second order in such a short time. Thank you so much Enzo and your team. My bracelet and my wedding band reflect our commitment to each other after 25 years of marriage. Thank you for sharing this moment with us.
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Hatem H.
Rating: 5 out of 5
following a purchase from 15/03/2025
Excellent as always.
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Meriem C.
Rating: 5 out of 5
following a purchase from 14/02/2025
Excellent service, warm welcome, and top quality.
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Ergün D.
Rating: 5 out of 5
following a purchase from 03/03/2025
Efficient and professional, I went to repair my wife's ring. Top welcome. Thank you.
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Issam E.
Rating: 5 out of 5
following a purchase from 01/07/2024
I bought the gift for our 10th wedding anniversary from Celinni and I am completely satisfied. Exceptional quality-price ratio and attentive customer service.
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Mathis F.
Rating: 5 out of 5
following a purchase from 21/02/2025
Perfect experience for our wedding bands! After comparing with several jewelers, Celinni is really well positioned in terms of quality and price. Perfect customer service, Magali is very professional!
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Giulia A.
Rating: 5 out of 5
following a purchase from 13/03/2025
A memorable experience in the Marseille showroom with Marie, who was very professional in sharing her expertise in the diamond field. Can't wait to come back to finalize our order.
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Jessica L.
Rating: 5 out of 5
following a purchase from 10/03/2025
Thanks to the whole team, my husband got me a diamond ring that is just fantastic, top quality, thank you again to David Sussman.
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Oumaima K.
Rating: 5 out of 5
following a purchase from 01/02/2025
Thanks to friends who had chosen Celinni for their wedding rings, we made an appointment. Enzo welcomed us warmly and made us feel at ease by explaining the different categories of diamonds, etc. We chose them for the creation of my ring. It has been over two years, and it is as beautiful as the first day. We recommend it with our eyes closed.
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Sofia T.
Rating: 5 out of 5
following a purchase from 14/02/2025
On the occasion of a happy event, I wanted to treat myself to a special gift. Through the Celini website, I found a product that suited me perfectly: the design, the quality, the speed of execution knowing that it is made by artisans. Going directly to the jeweler's workshops, what a joy to discover my jewel in a beautiful box. A unique experience at a more than reasonable price. I highly recommend!!!
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Insaf
Rating: 5 out of 5
following a purchase from 10/03/2025
Sublime quality and very fast service, a place not to be missed :)
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Patricia
Rating: 5 out of 5
following a purchase from 15/03/2025
I was received by Marie at the Marseille showroom. We worked together on several custom jewelry pieces. Marie is competent, professional, and serious. A beautiful encounter!! Thank you again!
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Manel H.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very good experience! Helpful and flexible.
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Najjar
Rating: 5 out of 5
following a purchase from 14/03/2025
Perfect. Responsive customer service and very fast delivery times. Thank you.
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Wael D.
Rating: 5 out of 5
following a purchase from 07/03/2025
What an exceptional discovery! I had been looking for a trustworthy jeweler for years and I finally found one. The welcome is warm and personalized, you feel at ease right away. The jewelry collection is magnificent. A place to keep in mind and recommend without hesitation!
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Ilan C.
Rating: 5 out of 5
following a purchase from 15/01/2025
Beautiful welcome, patient and attentive staff. Beautiful ring of my dreams, thank you to the whole team, good continuation.
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Nasraoui N.
Rating: 5 out of 5
following a purchase from 13/03/2025
Top service and quality.
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Solaris E.
Rating: 5 out of 5
following a purchase from 03/03/2025
Excellent jewelry repair work of value. Excellent contact, thank you very much for your seriousness and availability. A very interesting price. Serious & professional.
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Marie G.
Rating: 5 out of 5
following a purchase from 12/02/2025
Thank you again for your welcome and professionalism, which is becoming increasingly rare. My ring was wonderfully repaired by the workshops, well done! I finally found trustworthy professionals to whom I entrusted my jewelry without hesitation, and they were restored to perfection. Go there with your eyes closed, but not too much, their jewelry collection is magnificent.
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Elisabeth M.
Rating: 5 out of 5
following a purchase from 12/02/2025
I had jewelry that had turned completely orange due to a bad bath. The Celinni workshop did a superb restoration, my jewelry literally came out looking like new for a great price! Thank you again!!
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Victoria A.
Rating: 5 out of 5
following a purchase from 03/01/2025
I worked with Marie in Marseille to create a pair of earrings and I am more than delighted. The earrings are even better than I hoped. Marie is attentive and knows her craft perfectly. I will not go through anyone else for my future jewelry. Thank you, Marie!
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Gerald D.
Rating: 5 out of 5
following a purchase from 18/02/2025
Impeccable service at Celinni! As soon as I arrived at their Marseille showroom, I was won over by the welcome and professionalism of Marie, who provided me with detailed explanations about the stones and good advice. The solitaire I finally chose is stunningly beautiful... and it had its effect: she said yes! A big thank you to Celinni!
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Riahi I.
Rating: 5 out of 5
following a purchase from 14/03/2025
Excellent service and excellent contact with the seller.
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Fatim-Zahra N.
Rating: 5 out of 5
following a purchase from 15/01/2025
Very nice experience with Magali from the Montpellier showroom, who was very helpful and gave great advice in realizing our wishes for our wedding bands. They are perfect and we are delighted!! We even went back for other jewelry because we were so satisfied. Magali is very kind and makes the experience very pleasant. Prices are reasonable and the quality follows. Thank you again, Magali!
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Rs
Rating: 5 out of 5
following a purchase from 02/03/2025
All our family jewelry and all those of my friends come from this house that has always managed to find us rare pearls! Go there with confidence and professionalism.
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Martine
Rating: 5 out of 5
following a purchase from 17/02/2025
Excellent contact with the seller, a lot of explanations about the stones. This allowed me to make my choice on the quality I was looking for. And he offered me a stone of incredible brilliance at a very interesting price compared to everything I had seen before... Very serious house.
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Vincent K.
Rating: 5 out of 5
following a purchase from 24/02/2025
I had the old ring of our great aunt repaired at Celinni. It regained its shine, its solidity, and the soul of the family. A beautiful declaration of love to our ancestors. Thank you very much!
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Am
Rating: 5 out of 5
following a purchase from 04/10/2024
Very practical site with good ergonomics.
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