Customer reviews of Celinni

I discovered the Celinni Company thanks to an online private sale. What a surprise to see the price difference between city jewelers and the prices practiced at Celinni. After calling, I made an appointment at their Paris office, which is simple, cozy, and warm. The team on-site was very courteous, which reassured me to buy a product of such an amount. The product perfectly matches what I expected. I thank Emeric for following up on the order and for his seriousness. I will buy again from Celinni.

Order for a diamond river 3 carats on yellow gold, on July 27, 2016, €3680 including tax; deposit and 10 checks. Received river on white gold, returned and received the correct bracelet on yellow gold with invoice and evaluation. Return: request for exchange on white gold because much more beautiful; I return, also, the invoice and the evaluation on yellow gold with the bracelet obviously... received the correct bracelet on white gold but it does not close; return; it is resent to me... except that I had to go through a jeweler to fix the clasp correctly (and I put it on very easily since... all by myself...) and I request an invoice and the evaluation for the 3-carat river on white gold: nothing to this day; no response from anyone despite the verbal assurance that it would be soon.... since then I have been requesting it through multiple & varied emails.... nothing at all knowing that e-commerce invoicing is strictly regulated... a ruby was to adorn a platinum setting that I sent; the ruby was to be round since originally the ring is made for a round solitaire.... no news: it seems no one is interested anymore.... I am all the more surprised that my dealings from the beginning went very well; then it became a disaster....

I made an appointment at Celinni for the purchase of a solitaire. It is difficult to make the best purchase in terms of both quality and price among all the offers on the market, so I initially turned to Celinni out of curiosity. The day after my first meeting, I decided without any hesitation to go through their service! I was received very amicably and professionally by Bagdad (in the Paris office), who made himself available at all times to meet my expectations within very short deadlines. I can only strongly recommend to anyone to use their service. Beyond the commercial aspect, I was able to fully immerse myself in all the steps of purchasing my solitaire (diamond, ring, setting, ...) which made the moment unique!!!

I bought an engagement ring a few days ago after comparing offers on the market. The price at Celinni was significantly cheaper, and the delivery was fast. The presentation was acceptable. In short, I am happy.

Order made at the NICE showroom with Mr. SPITALIC, a diamond expert, friendly welcome; he found me a superb diamond. The requested modifications on the ring were made perfectly. Good quality-price ratio, thank you very much; my girlfriend is delighted, I will return!

Purchase of a solitaire....... Appointment made in the Paris office, on time, Mr. de Francet receives, advises perfectly, offers several stones, sends a quote within the hour. Very responsive to questions via SMS-Mail. The ring arrives on time..... impressive quality. Nothing to say........ Highly recommended!

My wife dreamed of her first diamond. It’s done! I didn’t know which piece of jewelry to choose with my budget, and I don’t know much about diamonds... I made an appointment with Mr. SPITALIC in Nice, who was able to advise me on both the jewelry and the choice of diamond. It’s a success; my wife is thrilled! Quality-price ratio at the top.

The quality of the diamond, the advice, the seriousness, the delivery within the announced deadlines, and follow-up. What more could you ask for? You got it; I am fully satisfied.

I bought a 0.3-carat diamond as a pendant at Celinni: the process went perfectly, and we were well advised. Celinni was able to listen and provide advice in our case: no problems to report.

Hello, we are very satisfied with the 3 rings we ordered from you. Unbeatable quality/price ratio. The showroom service in Nice is truly remarkable. We highly recommend the CELINNI Diamond house.

Thanks to the skills of the Celinni team who managed to find us a diamond of exceptional quality, they also created a unique ring that their jewelers designed and presented to us in the form of a model. From imagination to reality. Thank you, Celinni.

In a few words: Simple, qualitative, and inexpensive. Finally, a site that keeps its promises!

The Celinni house executed my wife's not-so-obvious request with precision. All crowned by an unbeatable price. She wears her diamond solitaire that sparkles with a thousand lights for my greatest pleasure. They have gained a customer.

What a surprise!!!!! I didn't think I could combine quality and price. The Celinni house has succeeded in its challenge. They found me a great certified diamond at an unbeatable price. We will return with our eyes closed to buy our wedding bands. See you soon!!!

I ordered a Countess ring at Celinni and the result is above my expectations. The team is friendly and the purchase was made in a good mood. They won me over as a customer!

The staff is very serious, we received our order on time and with the expertise of the advisors, we were able to get the jewelry we wanted at the best price.

I decided to trust Mr. DE FRANCET for the purchase of my diamond solitaire. I didn't know much about it, and he guided me to choose a good compromise between the color and purity of the diamond. After comparing offers online, I found what I was looking for, and the quality-price ratio was very reasonable. Regarding the creation of the setting, I made a sketch that the Celinni company transformed into a 3D prototype. The result meets my expectations. A successful experience with this professional whom I recommend.

I was extremely well advised for the purchase of a pair of earrings, Mr. Sussman succeeded in the challenge of finding me two certified diamonds with absolutely identical characteristics. The price was by far the most interesting on the market. And the professional welcome and service to its clientele. I highly recommend the Celinni house and can't wait to treat myself to a new piece of jewelry. I love Celinni!

I was pleasantly surprised when I first discovered the ring I ordered with Mr. Bagdad. He guided me in choosing the stone and the setting. The deadlines were perfectly respected. And having visited various jewelers, I was also very pleasantly surprised by the price. As a result, the stone is larger than expected. Thank you again, I highly recommend!!! My wife is over the moon!!!!

At the request of the Celinni team, I am posting this review to express my satisfaction. The work is well done and the price is well below the rates practiced in other stores. I found a half-carat pendant for around 1000 euros and the effect is guaranteed. I plan to buy more products from this store.

I went there to have the engagement ring made for my future wife and our wedding bands... The whole team took care of me and was very attentive!! A piece of advice: if you want to acquire any jewelry, run there!!!

I AM VERY HAPPY WITH MY EXPERIENCE WITH MR. EMERIC WHO TOOK GREAT CARE OF MY WEDDING RING. I AM WRITING THIS MESSAGE TO SHARE MY JOY OF PURCHASING WITH CELINNI. THANK YOU.

Customer service attentive to your wishes, delivery on time, prices defying all competition. I recommend.

First experience for me online... I discovered Celinni while searching online and quickly decided to buy from them the ring I wanted for my fiancée... The prices are very attractive and much cheaper than the competition, which made me hesitate until Mr. David Sussman, and then Mr. Bagdad Lechlech, completely reassured me about the origin of the stone and its traceability... Reassured by the seriousness of the company's managers, I ultimately opted for an order directly online without going through the showroom in Paris as David kindly suggested over the phone... Ring received before the proposed deadline, in a beautiful box... The finish of the ring was perfect, and my wife's joy was immeasurable... Thank you, Celinni, for the happiness you brought into my home, your generosity and transparency, and the excellence of your work is forever engraved in my wife's solitaire! Bravo!

Service of a very good level both in advice and in order follow-up. Second experience that confirms my first good impression. Thanks to Bagdad for his great availability.

After numerous visits to jewelers, after informing myself about the why and how of diamonds, a subject that is also fascinating, I found the most relevant answer at CELINNI regarding the choice (their diamond database is phenomenal and very flexible in configuration), the advice, and the price for a superior quality stone available. Mr. De Francet met all my expectations and asked me to trust him. He kept me informed about the departure of my ring, and the announced deadlines were scrupulously respected. The visual quality is indeed present, and the original IGI certification is well provided. I highly recommend the CELINNI company to whom I entrusted my order and who offered me the best service in my eyes, that of doing what is promised within the deadlines with an exceptional diamond result. I hope to see the same sparkle in my wife's eyes when I give her the ring that is indeed called MY LOVE.

Very satisfied with all aspects of the contacts and the purchase made only by email remotely! Nothing to complain about, quality and choice of proposed stones, quality and efficiency of services, and the site is perfectly documented to make your choice and to learn about the stones. I will not hesitate to buy stones in the future if I have the opportunity.

I wanted a ring to celebrate our 15th wedding anniversary. I needed to find a ring that could elegantly match my wedding band. My wedding band, a full circle of diamonds, is relatively large, which implies choosing a ring with a diamond of at least 1 carat for the proportions to remain harmonious. I also wanted a pear-shaped diamond of color F or G and purity VS2 at a minimum. We live abroad, and I took advantage of a stay in France during the winter of 2015 to finalize the purchase of my ring. I started by visiting the jewelers on Place Vendôme, Cartier, Chaumet, etc... But I quickly realized that a ring with a pear-shaped diamond of over 1 carat would require a budget far exceeding the budget we had set, namely a maximum of 10,000 euros. I then proceeded to an online search to find ideas for rings cheaper than those offered by renowned jewelers, while being handcrafted with French know-how. After all, diamonds have no brands; they have characteristics, and only the quality of the stone and the jeweler's craftsmanship really interested me. I consulted the celinni.com site, which I found very well done in terms of information and choice of stones. I called the showroom and got an appointment for the same day to try on rings and choose a diamond. Since my purchasing criteria in terms of budget, stone quality, and aesthetics of the ring were precise, Mr. de Francet quickly found me a very beautiful pear-shaped diamond, 1.2 carats, color E, purity VS2 at an unbeatable price. He also put me in touch with the jeweler who would be able to create a beautiful custom ring, made to measure. The ring was made in a few weeks compared to the months of waiting for a ring ordered from a renowned jeweler. Besides the diamond, Celinni coordinated the making of my ring from start to finish. I had to leave for abroad before the delivery of the ring. Mr. de Francet, taking advantage of a business trip to Asia, then offered to deliver the ring personally to my home. He kept his promise and delivered me a superb ring that met all my desires and has already received numerous compliments. A superb pear-shaped diamond, certified, at a price aligned with the purchase price on the Antwerp stock exchange, a personalized ring created by an experienced jeweler with impeccable craftsmanship, and home delivery, it is really hard to do better. All at an unbeatable price. Highly recommended!

I was looking to have a custom solitaire made for my engagement with a fairly large diamond of good color/purity for a fairly limited budget. I had stumbled upon their site at the beginning of my research without much conviction, I went to get quotes from 3 other jewelers, but the problems were always the same: - Price too high (despite negotiation because of distant family jewelers) - or Impossible for the jeweler to find exactly the criteria I wanted for the diamond, so I ended up either with a stone that was far too expensive because of superior quality, or for a fairly high price for an inferior stone; not to mention that I waited weeks each time to know if they had found a stone or not - Cash payment...

Despite some initial skepticism about buying a piece of jewelry worth several thousand euros online, I was quickly reassured about the seriousness of the site after reading various reviews on the Internet. Mr. De Francet was always quickly reachable and allowed me to order the desired ring and receive it on time. I highly recommend this site for its seriousness and the quality of the work done.

Good order processing. Possibility to meet the team on-site in Paris. Efforts made on the quality-price ratio: diamond prices instead of a deluxe store/agency to impress the customer.

Celinni met all my expectations and even exceeded them for my engagement ring. I dealt with diamond professionals who love their job, and it shows. The service is on point, and regarding the quality of the diamonds, there are no surprises; it's magnificent. I highly recommend this site, don't hesitate to write to them before placing your order!

Pleasant welcome far from the standards of large distribution. Possibility to choose products that stand out with customizable quality. Guaranteed discretion.

I ordered a ring 2 weeks before my wife's birthday. In the end, we received the final ring (very pretty, by the way) 2.5 months later and after 8 phone follow-ups. The announced delay was 1 week.... My wife is happy, but I struggled for 2 months... The Celinni staff is very friendly but overwhelmed, and the promised timelines are never kept: multiply the delays by 2 or 3 at a minimum. It should also be noted that the requested engravings are not done during the first shipment, and a round trip is necessary. There's no need to choose a carrier when purchasing; Celinni automatically chooses Chronopost. Order history: Order on Thursday 08/10 for a birthday on Sunday 25/10 → Acknowledgment of receipt the same day. Call on Thursday 22/10: it's going out today, you'll have it tomorrow. Call on Saturday 24/12: it's going out today, you'll have it Monday. Receipt on Wednesday 27/10: actually, it went out on Monday via Chronopost, while I had requested UPS on the website. Call on Thursday 29/10: no engraving for too large a size (my fault) → explanation, we don't engrave them because they often need to be resized. We'll send you an email with a UPS number. Email on 01/11: can you send me a UPS number? Call on Wednesday 04/11: follow up with us by email, we'll take care of it today → follow-up sent the same day. Call on Friday 06/11: no email → call, the salesperson David is handling it directly on the phone, and I receive the UPS number and confirm the shipping details: anonymous package + note indicating the new size. The announced delay is 72 hours upon receipt. Shipment on Thursday 19/11 with a note reminding the engraving to be done and already indicated in the order, as well as the size to be modified (from 56 to 52). The package is received on 20/11. Call on Thursday 03 December; It's been 15 days, is there a problem? Response: no, no, it's going out today, you'll have it tomorrow. Call on Monday 07/12. You'll have it tomorrow Tuesday. Arrival on Wednesday 09/12 (due to Chronopost). The engraving is okay, but the ring is not resized... It's still size 56... Call on Wednesday 11/12: Discussions and flat apologies... we agree to return the ring. Shipment of the resized ring on Friday 13/12. Receipt of the resized ring on Wednesday 18/12. Phew.... Comments on Celinni's response: 1) I was never informed of the stock shortage. 2) I was not offered any refund, and I never asked for one. 3) I requested the engraving in the correct field; otherwise, why did you indicate that the non-engraving was intentional? 4) The note in the package was stuck to the ring box and impossible to lose. Your response is in bad faith! I would have preferred a more honest response: you were understaffed, overwhelmed by the volume of orders, and with poorly managed processes, and you have corrected this since..... This is what I deduced from the many conversations I had with your team. I will not argue further. Best regards.

Excellent transaction, fast, professional and extremely courteous welcome, beautiful jewelry.

Order conforms to the offer, nothing to complain about, beautiful presentation. Only downside, the delivery time; it's better to allow some margin to avoid receiving the order too close to the date.

We wanted to buy a diamond for a budget of around 10,000 euros. However, after having it appraised at 3,800 francs (as part of an inheritance) for a diamond paid 12,000 francs, we realized that this purchase was not a good deal. We then searched for a new supplier and found the Celinni house online. Initially, it is not easy to buy this type of item online, especially since you have to pay upon ordering: it's a bit risky. So we looked for information about the company. At one point, we felt confident and purchased the diamond by choosing it on the site where everything is clear: weight, color, clarity, quality of cut, and price. The fact that the diamonds are delivered with their certificate is also an advantage. In the end, we are very satisfied with the pendant made with the chosen diamond. The only downside was the delivery time, which turned out to be significantly longer than expected, but we live in faraway Switzerland... In conclusion, we must say that this purchase was a very good experience. Jean-Claude R.

After scouring the different options for an engagement ring, we turned to Celinni, which offers the best quality/price ratio possible. I contacted the Nice store, and Johnatan got back to me quickly, offering several options to see the model we were interested in. After trying it on, I was able to place a special order (0.40 diamond that was not offered on the site), and Johnatan took care of making it easier for me and advising me throughout the process. Today the ring is on my fiancée's finger, and she is absolutely delighted; the diamond is magnificent... I will therefore recommend this store without hesitation for those looking for a diamond at the best price with quality worthy of the greatest houses.

I entrusted Celinni with the creation of a solitaire. Everything went perfectly for an exceptional result! David and Nina perfectly met my requirements and were remarkably available. A successful request in Japan thanks to Celinni and its entire team. We will return for the wedding bands ;)

Extremely competent staff who helped me with my purchase. Thanks to them, I was able to get a beautiful certified stone at a price that defies all competition. The solitaire jewelry in platinum is splendid. Since the delivery date could not match due to a trip I had to make, they delivered the ring to me in person. Bravo Celinni and thank you.