Customer reviews of Celinni

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9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

Reviews 4 and 5 stars

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Lb
Rating: 5 out of 5
following a purchase from 28/08/2020
This is my second purchase at Celinni and I am still just as satisfied! Mr. Cousin understood my request regarding the creation of a shoulder solitaire and the result is up to par!! I will not hesitate to call on Celinni for my other projects.
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Coron D.
Rating: 5 out of 5
following a purchase from 28/08/2020
Super available, service performed by professionals who know how to adjust the jewelry according to the budget. I highly recommend. In fact, I will return.
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Tranh H.
Rating: 5 out of 5
following a purchase from 28/08/2020
Very good experience with this jeweler, I am very satisfied with my advisor Enzo, all my satisfaction was taken into account, the jewelry arrived on time, I highly recommend.
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Bn
Rating: 5 out of 5
following a purchase from 26/08/2020
The service is excellent. I was very well received by Mr. Cousin who was able to give me the best advice allowing me to have an informed opinion to choose exactly what was needed. The result itself is quite surprising, of rare quality! The careful work is evident. The team as a whole does a perfect job, to recommend a thousand times. Thank you very much.
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P.v
Rating: 5 out of 5
following a purchase from 30/07/2020
Superb engagement ring, Jonathan from Nice is really attentive to customers! Super fast and quality service, well done!! I will be a loyal customer.
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Elodie
Rating: 5 out of 5
following a purchase from 29/07/2020
I ordered a full eternity band and a solitaire. I was very well advised by Johnatan. He took the time to study my request. The result is magnificent. The sparkles are splendid. The quality-price ratio is exceptional. I highly recommend it.
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Mme F.
Rating: 5 out of 5
following a purchase from 29/07/2020
In anticipation of a wedding anniversary, I contacted the Celinni House and my experience was perfect from start to finish. Mr. Enzo Cousin is very professional and attentive. Moreover, the prices are really reasonable. I recommend him 100%.
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Jacqueline T.
Rating: 5 out of 5
In search of a ring, a friend recommended Cellini and Enzo Cousin to me. I had a wonderful experience from start to finish with Mr. Cousin. He was very helpful in selecting the best ring, and he accommodated our schedule and budget. The ring is beautiful and my husband loves it. I will now send my husband to Mr. Cousin to do something for me :)
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Antoine J.
Rating: 5 out of 5
following a purchase from 24/07/2020
Very good advice, quick work combined with excellent quality! I highly recommend!
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Dm
Rating: 5 out of 5
following a purchase from 23/07/2020
As a new customer, I was received with a lot of professionalism and responsiveness. From the initial contact, to the selection, through advice to delivery, everything was perfect. Thank you Mr. Cousin.
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Nathalie D.
Rating: 5 out of 5
following a purchase from 17/07/2020
Sapphire diamond ring, beautiful product, deadlines respected, careful shipping. The sales representative is nice and available. No issues, very serious company..
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Client S.
Rating: 5 out of 5
following a purchase from 16/07/2020
I wanted to thank the Celinni team, the quality-price ratio is excellent. We were assisted by Mr. Cousin in Paris, who met my expectations during the creation of a custom Solitaire, which is stunning. I would not hesitate to return for the creation of future jewelry.
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Anne-Sophie P.
Rating: 5 out of 5
following a purchase from 09/07/2020
I have now made three purchases from Celinni. The last one was for a solitaire. Mr. Cousin guided me from the choice of the stone to the making of the setting. I am delighted! Impeccable service.
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M. F.
Rating: 5 out of 5
following a purchase from 02/07/2020
I am not used to posting reviews about everything and nothing, but regarding Celinni, I want to testify to the excellence of the customer relationship I benefited from thanks to a very professional team. A purchase of this magnitude online is never trivial, but I can say without reservation that the seriousness and dedication of Celinni will meet your expectations, whatever they may be.
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Ali B.
Rating: 5 out of 5
following a purchase from 01/07/2020
My wife and I had the opportunity to engage with the Celinni house twice. The first time for an engagement ring and wedding bands, then a second time this year for a pendant. The staff has always been extremely professional and available. The quality of the service and the jewelry is impeccable. We recommend them without hesitation.
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Bruno M.
Rating: 5 out of 5
following a purchase from 24/06/2020
I trusted the Celinni house and I do not regret it. The diamond ring is stunning and the prices are very reasonable. The team is responsive and gives good advice. Thank you again.
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Mayou K.
Rating: 5 out of 5
following a purchase from 24/06/2020
I highly recommend the Celinni house. Thank you for this wonder. I especially thank Enzo for his professionalism and responsiveness. May.
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Adrien
Rating: 5 out of 5
following a purchase from 24/06/2020
This is the second time I contact the Celinni house and I am still very satisfied with the result. The first time, I was looking for an engagement ring with a fairly precise idea, and they quickly understood my request and offered me options that fully matched it. This time it was the same for earrings and a chain, and once again the quality of the stones and the work was up to par. I will definitely make purchases with them again without any doubts.
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Valerie F.
Rating: 5 out of 5
following a purchase from 22/06/2020
PERFECT!!! Everything is always perfect, completely addicted to Celinni! Very professional people (thank you Nadia, thank you David) who accompany you with good humor and kindness throughout your project. Beautiful jewelry, beautiful GIA certified diamonds! Design and delivery on time! You can go there with your eyes closed!
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Kelly
Rating: 5 out of 5
following a purchase from 21/06/2020
I received my ring today and I am more than delighted! A THOUSAND thanks Celini for perfectly understanding my request, the result is even more beautiful than the 3D model. Fineness and talent, thank you again, I can't stop looking at my hand!
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Camille Z.
Rating: 5 out of 5
following a purchase from 18/06/2020
We are more than satisfied. The engagement ring is beautiful, up to our expectations. The service was perfect from start to finish.
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Ethan A.
Rating: 5 out of 5
following a purchase from 18/06/2020
Very good serious company. I bought my engagement ring and it is very nice.
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Frederique O.
Rating: 5 out of 5
following a purchase from 17/06/2020
A friendly team with good advice and a very good quality-price ratio. I am very satisfied.
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B.lot
Rating: 5 out of 5
following a purchase from 17/06/2020
Celinni was first recommended to me by a knowledgeable friend. I contacted the Paris establishment by phone and quickly got an appointment at the showroom. Mr. COUSIN welcomed me with professionalism. He helpfully guided me in choosing the engagement ring after listening to my various criteria and expectations. The technical characteristics of a diamond were presented to me with clear and precise explanations. Several options were presented based on my criteria. Mr. COUSIN's advice was decisive in my final choice. Mr. COUSIN was then available and responsive to my various requests during the preparation phase of the ring (3 weeks). The ring was delivered to me within the announced deadlines. It is truly stunning. Finally, the customer relationship is really top-notch, which is particularly appreciated for a purchase of value. I felt confident throughout my process. Ultimately, I can only recommend this house for anyone looking to be professionally guided in the purchase of a diamond. A very good experience for me therefore. BL
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Tarek K.
Rating: 5 out of 5
following a purchase from 15/06/2020
A warm welcome and tailored proposals to find your happiness. Celinni brings a fresh touch to the world of jewelry. I highly recommend.
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Patrick M.
Rating: 5 out of 5
following a purchase from 13/06/2020
Very good service, very friendly, focused on the client. I am very satisfied, both with the professionalism and the speed with which my orders are executed. I highly recommend Celinni and I often talk about it to those around me. Perfect! Thank you and very likely see you soon!
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Charles W.
Rating: 5 out of 5
following a purchase from 13/06/2020
The ring completely meets my expectations and the quality/price ratio is very satisfactory compared to what competitors offer. Thanks to the customer service team, who have always been available and responsive. The GIA report provided with the diamond is a nice little bonus.
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Vl
Rating: 5 out of 5
following a purchase from 13/06/2020
I have nothing but positive things to say: excellent contact and listening from Mr. Sussman, a magnificent jewel, with an excellent quality/price ratio (yes I repeat myself, but I can't find another word) and top-notch service even in this troubled period.
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Alain R.
Rating: 5 out of 5
following a purchase from 13/06/2020
I had seen a report on TV about the Celinni house. I decided to order on the celinni.com site. during the lockdown, with a bit of apprehension but quite confident. I exchanged several times by email and phone with Mr. Cousin and it completely reassured me about the seriousness of this house. I received my order for our 30th anniversary of meeting, on the scheduled date, in a beautiful box and careful packaging, accompanied by a certificate and the invoice. Very high-end service and product.
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Max T.
Rating: 5 out of 5
following a purchase from 12/06/2020
Beautiful quality of realization and good advice, reassuring jeweler and careful prices. Ideal when you know what you want!
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Abdou S.
Rating: 5 out of 5
following a purchase from 12/06/2020
Top-notch. Jewelry quality: 5/5 Price: 5/5 Advice and welcome: 5/5 Thank you Enzo
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De N.
Rating: 5 out of 5
following a purchase from 12/06/2020
Undeniable professionalism and remarkable quality of jewelry. Very pleasant, you are very well received and advised, and you can feel the love for the craft in each of their words.
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Magali L.
Rating: 5 out of 5
following a purchase from 10/06/2020
I recommend this jewelry store, my ring is magnificent, even more beautiful than I imagined. I had some reservations about ordering a piece of jewelry of this value online. Mr. Cousin made me feel confident with his professionalism. You can order with your eyes closed, this company is very serious.
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Dodom B.
Rating: 5 out of 5
following a purchase from 09/06/2020
Superb responsiveness and beautiful jewelry
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M A.
Rating: 5 out of 5
following a purchase from 09/06/2020
A team that listens above all, who offered me valuable advice. Work of very high quality, which ultimately enhances the precious stones. Bravo and thank you again!
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Emmanuel K.
Rating: 5 out of 5
following a purchase from 08/06/2020
Buying this ring was a true joy. I went to meet Nadia who listened to me, advised me, and explained the manufacturing process. The ring is magnificent, a true delight. Thank you E. KOT
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Lionel D.
Rating: 5 out of 5
following a purchase from 08/06/2020
Discovered online, this company is very serious. I had them make a custom diamond ring and it is a success!
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Fred A.
Rating: 4 out of 5
following a purchase from 05/06/2020
The ring is pretty but too small for my taste for 1 carat of diamond. A bit disappointed
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Mme C.
Rating: 5 out of 5
following a purchase from 03/06/2020
For the first purchase in 2010, we made an appointment in Paris. The custom ring ordered is superb and we decided to try our second order online. This time we chose a bracelet. Despite a deplorable Chronopost service, Enzo managed to make us forget this problem and once again proved that Celinni meets our expectations. Highly recommended without moderation.
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Gilles S.
Rating: 5 out of 5
following a purchase from 03/06/2020
First order on the site CELINNI.COM. In full lockdown and with all possible apprehensions regarding the purchase of a valuable piece of jewelry online. I was able to speak with Mr. Enzo Cousin by phone who reassured me, and I can say that the photos on the site are true to reality. The ring I ordered, despite the disruptions due to the situation, was delivered on the agreed date. It is magnificent. Beautiful case and careful packaging. Also up to the quality of the products offered. I highly recommend.
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