Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.
I want to warmly thank Mr. Chevallier from customer service for his exemplary follow-up and valuable help. Thanks to him, my ring is like new again. A big thank you for your professionalism, responsiveness, and kindness. It is a real pleasure to deal with such a serious and attentive house.
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Odin T.
Rating: 5 out of 5
following a purchase from 01/08/2025
Excellent customer service, especially Mr. Quentin Chevallier, who accompanies you during the different phases of your order.
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Loan L.
Rating: 5 out of 5
following a purchase from 23/07/2025
Exceptional service! I was accompanied by a passionate advisor who took the time to listen to me and understand my desires. Quentin guided me to a magnificent piece that perfectly matched my expectations! A beautiful experience, I highly recommend!
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Quentin R.
Rating: 4 out of 5
following a purchase from 22/08/2025
Very beautiful ring, however I am a bit disappointed, the engraving is very hard to read... The delivery time was not respected. I was also supposed to receive a Smartbox case following the order and never received it. I still recommend overall because the jewelry is really beautiful.
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M. C.
Rating: 5 out of 5
following a purchase from 24/07/2025
Wonderful store, attentive customer service and professionalism. I recommend it to everyone because I had a very good experience.
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Cao S.
Rating: 5 out of 5
following a purchase from 31/07/2025
I recommend CELINNI, I bought an engagement ring and it is super beautiful and true to reality. Thank you very much!
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Amine G.
Rating: 5 out of 5
following a purchase from 10/07/2025
Impeccable customer service, special mention to Quentin for his support! I was impressed by the responsiveness, professionalism, and attention given to my request. Despite a small setback with my order, the team managed the situation effectively, with clear communication at every step. The jewelry was taken care of quickly and sent back within the announced deadlines. A house that truly values customer satisfaction, which is becoming rare! I recommend without hesitation.
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Sebastien D.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very satisfied with the ring and the Celinni house, thank you to the customer service for its kindness and efficiency as well as to Quentin in after-sales for his responsiveness.
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Déborah
Rating: 5 out of 5
following a purchase from 15/06/2025
Sublime wedding band, in accordance with the description and received within the deadlines indicated on the site.
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Corine
Rating: 5 out of 5
following a purchase from 04/07/2025
Lost a diamond, total efficiency of customer service to manage with exceptional speed. Thank you again to customer service.
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Ode
Rating: 5 out of 5
following a purchase from 28/05/2025
I am on my second order and I am delighted with the jewelry I received. I recommend the Celinni House for its know-how and being.
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Maternati D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very professional house with an extraordinary welcome!! No surprises upon receiving our jewelry, everything is in accordance with what was proposed to us! I recommend and will remain loyal, thank you NADIA for your precious advice!!
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Odette S.
Rating: 5 out of 5
following a purchase from 07/05/2025
I ordered beautiful earrings with a certificate and estimate for my insurance but the delivery address was incorrect, please clarify this with your services. Sincerely, Mrs. Saunot.
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Vince
Rating: 5 out of 5
following a purchase from 18/04/2025
Very satisfied. The ordered ring is superb. The customer service is responsive. I recommend.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 20/03/2025
I want to warmly thank the entire Celinni team for their welcome, professionalism, and valuable advice during my visit to the showroom. A special thanks to Nadia, who was able to accompany me with patience, listening, and expertise in choosing the engagement solitaire for my wife. Thanks to you, this moment was even more special. Thank you infinitely for your support and your passion!
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Zineb B.
Rating: 5 out of 5
following a purchase from 18/03/2025
Welcoming and responsive staff, respect for deadlines, quality jewelry.
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Nacer B.
Rating: 5 out of 5
following a purchase from 29/01/2025
I would like to thank Enzo from Celinni Paris for the time and advice he gave us to choose our ring. They have a great variety of choices and styles, which allowed us to decide on our wedding ring during our first visit. I would also like to commend their professionalism and respect for production deadlines.
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Fanny G.
Rating: 5 out of 5
following a purchase from 18/03/2025
Significant delivery times but made up for by a true sense of customer service and professionalism. And a magnificent piece of jewelry.
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Megan L.
Rating: 5 out of 5
following a purchase from 14/03/2025
The jewelry is magnificent and the team is great. I had been looking for a diamond dealer who could really advise me for a long time. I found exactly what I had in mind. Super happy with my ring and the quality. I highly recommend.
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Sarah T.
Rating: 5 out of 5
following a purchase from 15/03/2025
A huge thank you to Magali from Celinni Montpellier! My partner bought my engagement ring here, and it is absolutely beautiful. He was perfectly guided and supported in his choice, with a lot of professionalism and kindness. He spoke to me about his purchasing experience with great enthusiasm, which made me decide to get my wedding band at Celinni as well, and Magali was once again top-notch: very kind, attentive, with excellent advice. A perfect experience from start to finish, I recommend 100%.
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Mathias R.
Rating: 5 out of 5
following a purchase from 14/03/2025
Marie from the Marseille office is super professional; I recommend!
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M; &.
Rating: 5 out of 5
following a purchase from 16/03/2025
A second order in such a short time. Thank you so much Enzo and your team. My bracelet and my wedding band reflect our commitment to each other after 25 years of marriage. Thank you for sharing this moment with us.
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Hatem H.
Rating: 5 out of 5
following a purchase from 15/03/2025
Excellent as always.
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Meriem C.
Rating: 5 out of 5
following a purchase from 14/02/2025
Excellent service, warm welcome, and top quality.
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Ergün D.
Rating: 5 out of 5
following a purchase from 03/03/2025
Efficient and professional, I went to repair my wife's ring. Top welcome. Thank you.
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Issam E.
Rating: 5 out of 5
following a purchase from 01/07/2024
I bought the gift for our 10th wedding anniversary from Celinni and I am completely satisfied. Exceptional quality-price ratio and attentive customer service.
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Mathis F.
Rating: 5 out of 5
following a purchase from 21/02/2025
Perfect experience for our wedding bands! After comparing with several jewelers, Celinni is really well positioned in terms of quality and price. Perfect customer service, Magali is very professional!
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Giulia A.
Rating: 5 out of 5
following a purchase from 13/03/2025
A memorable experience in the Marseille showroom with Marie, who was very professional in sharing her expertise in the diamond field. Can't wait to come back to finalize our order.
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Jessica L.
Rating: 5 out of 5
following a purchase from 10/03/2025
Thanks to the whole team, my husband got me a diamond ring that is just fantastic, top quality, thank you again to David Sussman.
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Oumaima K.
Rating: 5 out of 5
following a purchase from 01/02/2025
Thanks to friends who had chosen Celinni for their wedding rings, we made an appointment. Enzo welcomed us warmly and made us feel at ease by explaining the different categories of diamonds, etc. We chose them for the creation of my ring. It has been over two years, and it is as beautiful as the first day. We recommend it with our eyes closed.
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Sofia T.
Rating: 5 out of 5
following a purchase from 14/02/2025
On the occasion of a happy event, I wanted to treat myself to a special gift. Through the Celini website, I found a product that suited me perfectly: the design, the quality, the speed of execution knowing that it is made by artisans. Going directly to the jeweler's workshops, what a joy to discover my jewel in a beautiful box. A unique experience at a more than reasonable price. I highly recommend!!!
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Insaf
Rating: 5 out of 5
following a purchase from 10/03/2025
Sublime quality and very fast service, a place not to be missed :)
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Patricia
Rating: 5 out of 5
following a purchase from 15/03/2025
I was received by Marie at the Marseille showroom. We worked together on several custom jewelry pieces. Marie is competent, professional, and serious. A beautiful encounter!! Thank you again!
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Manel H.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very good experience! Helpful and flexible.
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Najjar
Rating: 5 out of 5
following a purchase from 14/03/2025
Perfect. Responsive customer service and very fast delivery times. Thank you.
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Wael D.
Rating: 5 out of 5
following a purchase from 07/03/2025
What an exceptional discovery! I had been looking for a trustworthy jeweler for years and I finally found one. The welcome is warm and personalized, you feel at ease right away. The jewelry collection is magnificent. A place to keep in mind and recommend without hesitation!
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Ilan C.
Rating: 5 out of 5
following a purchase from 15/01/2025
Beautiful welcome, patient and attentive staff. Beautiful ring of my dreams, thank you to the whole team, good continuation.
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Nasraoui N.
Rating: 5 out of 5
following a purchase from 13/03/2025
Top service and quality.
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Solaris E.
Rating: 5 out of 5
following a purchase from 03/03/2025
Excellent jewelry repair work of value. Excellent contact, thank you very much for your seriousness and availability. A very interesting price. Serious & professional.
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Marie G.
Rating: 5 out of 5
following a purchase from 12/02/2025
Thank you again for your welcome and professionalism, which is becoming increasingly rare. My ring was wonderfully repaired by the workshops, well done! I finally found trustworthy professionals to whom I entrusted my jewelry without hesitation, and they were restored to perfection. Go there with your eyes closed, but not too much, their jewelry collection is magnificent.
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