Customer reviews of Celinni

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 341 published reviews
5 1 259 94% 4 49 4% 3 11 1% 2 9 1% 1 13 1%

Summary of reviews

Celinni consistently delivers on-time shipments with beautifully finished pieces. Customers highlight sturdy, well-made jewelry such as luminous, sparkling pendants and rings with meticulous attention to detail, including accurate representations in photos and reliable, careful packaging. The service team is described as attentive and responsive, providing clear updates during creation, secure shipping, and helpful, patient communication. Overall, buyers praise the value, reliability, and dedication of the Celinni team, expressing strong satisfaction and willingness to return for future purchases.

5 star reviews

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N
Nabil A.
Rating: 5 out of 5
following a purchase from 14/08/2022
Very satisfied with my engagement ring from Celinni, excellent customer service and very friendly and punctual welcome.
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Pa D.
Rating: 5 out of 5
following a purchase from 11/12/2022
Very good advice, open and able to mention the competition without disparaging it. A trustworthy choice.
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Ob
Rating: 5 out of 5
following a purchase from 21/12/2022
First very successful experience with Celinni, their website is very informative and easy to use, the ring I ordered perfectly matches what I expected, the order tracking was real-time, the deadlines were respected, the delivery of the package was done professionally and discreetly, and the jewelry box is beautiful!
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Ed R.
Rating: 5 out of 5
following a purchase from 22/11/2022
Very easy and serious communication. I didn't know them, a friend recommended me. I do not regret it, the jewelry is beautiful, the shipment went smoothly. Everything is verified at all levels. Thank you
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Kata R.
Rating: 5 out of 5
following a purchase from 03/01/2023
We ordered our 2 wedding bands from CELINNI and we are completely satisfied. When I received the rings, mine was too big, I returned it immediately (free shipping) and I received it 3 days later. The rings are beautiful, impeccable customer service, very good communication. Thank you for this experience, I can't wait to wear my wedding band. Thank you!
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Phil H.
Rating: 5 out of 5
following a purchase from 13/12/2022
Professionalism, attentive to customers and especially the seriousness of this company. Completely satisfied, deadlines met and quality at the rendezvous and this is already my third order. Thank you N...a.
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Danielle N.
Rating: 5 out of 5
following a purchase from 27/12/2022
Already a customer for a few years, I still enjoy dealing with your company, both for the quality and for the service. My next order will naturally be with you. Thank you to the entire Celinni team.
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Bernard 1.
Rating: 5 out of 5
following a purchase from 22/12/2022
Arrived on time. Satisfied with my order, my wife is asking for more... Thank you Cellini.
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Dom S.
Rating: 5 out of 5
following a purchase from 19/12/2022
Perfect! I ordered diamond earrings of good quality for a competitive price. The after-sales service is very responsive. The delivery was made on time. Conclusion: perfect.
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Gael
Rating: 5 out of 5
following a purchase from 17/12/2022
Order received quickly, with email tracking at every step from creation to receipt of the jewelry. The neutral packaging for shipping is perfect and the jewelry box is well protected. A nice surprise when opening the jewelry box as it is equipped with a LED that lights up the jewelry as soon as it is opened. This is my 2nd order with Celinni and I am not disappointed.
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Lt
Rating: 5 out of 5
following a purchase from 03/01/2023
Second order for me and still very satisfied. Always on time and top-notch jewelry.
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Catherine
Rating: 5 out of 5
following a purchase from 18/12/2022
Order received quickly, the bracelet is very beautiful, in accordance with my request, delivered superbly in a case illuminated by 2 LEDs and accompanied by maintenance advice. I am very satisfied with this site and I will certainly place another order
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Christophe
Rating: 5 out of 5
following a purchase from 18/12/2022
In a few words: Excellent experience. Very good service. The product received met my expectations.
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Véronique S.
Rating: 5 out of 5
following a purchase from 14/12/2022
I have already ordered jewelry from the CELLINI brand and I have always been satisfied with the welcome, the quality of the jewelry, and the seriousness of this house that I recommend whenever I can.
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Mythic
Rating: 5 out of 5
following a purchase from 11/12/2022
Superb first experience, attentive follow-up and listening from all points of view. I recommend without hesitation. Thank you to Maison Celinni. See you soon.
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Didier H.
Rating: 5 out of 5
following a purchase from 28/12/2022
Delivery times were correct. Good quality. Impeccable service.
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Louis L.
Rating: 5 out of 5
following a purchase from 21/12/2022
Very nice experience with Celinni. I was welcomed at the end of November 2022 by Mr. COUSIN who guided me with his expertise to find an engagement ring that perfectly matched my expectations. The order tracking was perfect. The ring was delivered quickly. Thank you to the Celinni team.
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Ay F.
Rating: 5 out of 5
following a purchase from 21/12/2022
Very good service, very good advice, very nice experience, my ring is just magnificent (special thanks to Nadia, thank you for your help)
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Anas
Rating: 5 out of 5
following a purchase from 26/06/2022
On the occasion of my 50th birthday, my husband gave me a diamond pendant. Very good welcome during the appointment at the Paris showroom. The professionalism of the staff, as well as the quality of the product and its presentation characterize this establishment. The quality of the pendant offered is confirmed, as I am giving my opinion 6 months after the purchase. Thank you to "La Maison Cellini" and see you soon (looking forward to my 55th birthday)!
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Rolyn
Rating: 5 out of 5
following a purchase from 07/12/2022
Excellent. I am extremely satisfied with my order. I highly recommend this site.
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Mathieu
Rating: 5 out of 5
following a purchase from 25/08/2022
We had an excellent experience with Enzo at Celinni: excellent communication and follow-up for the design decision and diamond choice: my fiancée was delighted with the result!
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A. S.
Rating: 5 out of 5
following a purchase from 03/11/2022
Quality-price ratio, unbeatable, top-notch advice and services.
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Brigitte
Rating: 5 out of 5
following a purchase from 01/12/2022
I discovered Celinni completely by chance on the internet. I admit I was a bit skeptical about the seriousness, quality, and service. I was reassured by Mr. COUSIN who kindly answered all my questions and quickly sent me a quote. The person who answered customer service and took care of sending and receiving my order was also very professional. I therefore recommend this serious company.
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Franck L.
Rating: 5 out of 5
following a purchase from 07/10/2022
Professional both in terms of welcome and advice and now follow-up, we were delighted to be guided throughout our choices for the realization of our project. Why not other dreams together... Thank you Marie and a thousand thanks Johnatan.
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Florent M.
Rating: 5 out of 5
following a purchase from 29/11/2022
The experience with Celinni was perfect. They created a custom engagement ring just with a few ideas and photos. They were attentive, responsive, and provided me with real advice in choosing and designing the ring. The timing was respected and the delivery went very smoothly. They offer a payment facility which is very interesting. A big thank you to Enzo and Laura for their professionalism. I highly recommend this House!
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Stegad
Rating: 5 out of 5
following a purchase from 29/11/2022
Very beautiful diamond heart jewelry.
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Thomas M.
Rating: 5 out of 5
following a purchase from 25/05/2022
Perfect experience from start to finish. I came at the end of May 2022 to find an engagement ring. Mrs. CROZE from the Lyon agency perfectly met my expectations, I was able to create a completely custom ring with impeccable follow-up. Ring delivered very quickly. A small resizing was necessary but it took barely more than a week between sending to the workshop and receiving it at home. We will return for our wedding bands.
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Pachot F.
Rating: 5 out of 5
following a purchase from 27/10/2022
Very satisfied with my first purchase from you. High-quality jewelry. Attentive and very friendly staff. I recommend without any hesitation.
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Sébastien
Rating: 5 out of 5
following a purchase from 25/11/2022
From the moment of the order to the receipt of the ring, everything went very well and on time. There were a few back and forth with the workshop to redo the ring size, and it was quick and efficient. A small downside for a few stones that came loose in the box during transport, but this was quickly resolved by the workshop afterwards. I would also add that the Celinni teams I spoke to on the phone were very friendly and cordial, whether it was after-sales or the workshop. So I recommend!
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Duxadi
Rating: 5 out of 5
following a purchase from 28/10/2022
Very satisfied with my second purchase from you. High-quality jewelry. Attentive and very friendly staff. Very competitive prices. I recommend without any hesitation.
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Omar L.
Rating: 5 out of 5
following a purchase from 05/11/2022
We ordered an engagement ring in September. Excellent experience, a team of experts attentive to our preferences, caring and looking for the rare pearl that will make her fall in love. I recommend without hesitation. They also offer many payment solutions that make things much easier. I particularly thank Enzo and Laura who were present and gave good advice throughout this beautiful experience.
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Calmant
Rating: 5 out of 5
following a purchase from 05/10/2022
I had a diamond wedding band redone using part of my old one, my budget was respected, the deadline and home delivery were respected. The prices are very attractive.
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Phil F.
Rating: 5 out of 5
following a purchase from 31/10/2022
Very beautiful pieces. The jewelry arrived a bit late but was in accordance with the order. Satisfied! I recommend!
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Adrien R.
Rating: 5 out of 5
following a purchase from 15/09/2022
A quality service. Nothing to complain about!
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 28/10/2022
Fast, efficient, serious: delivery time respected - presentation in a superb box highlighting the stones - totally in accordance with my order. Bravo
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Investisseur S.
Rating: 5 out of 5
following a purchase from 21/10/2022
Very good welcome and excellent advice. A very good experience!
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Rm N.
Rating: 5 out of 5
following a purchase from 26/10/2022
We ordered our product online. Product received on time and in accordance with the description. Celinni is a serious brand that I highly recommend.
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Mabilleau
Rating: 5 out of 5
following a purchase from 25/10/2022
I am very satisfied with my jewelry. I recommend it to anyone looking for quality jewelry. Very well advised.
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Madame P.
Rating: 5 out of 5
following a purchase from 26/10/2022
Ring ordered custom by phone. Product received quickly. Good service. The ring is very beautiful! Thank you.
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Jouany
Rating: 5 out of 5
following a purchase from 25/10/2022
After several purchases, I am still very satisfied with the quality of my jewelry, I recommend you without hesitation!!
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