Customer reviews of Changermesverres

Thank you very much for your feedback, and glad that the lenses fit perfectly to your frame!

Regarding the effects you describe, an explanation is necessary, as they are actually the signature of the polarizing, not a defect. The "rainbow" reflections on the windshield or a visor come from the interaction between the polarizing filter and the internal constraints of these surfaces (laminated glass, treated plastics): the filter reveals patterns invisible to the naked eye. The same goes for screens: some phones and dashboards emit light that is itself polarized, which can darken or iridesce depending on the angle. This is the functioning of any polarizing lens, regardless of the brand.

In return, this same filter eliminates glare from the road, water, and shiny surfaces; it is a trade-off. For uses where screens and visors are paramount, especially motorcycles, a non-polarizing tint may be a more suitable choice, and our customer service is there to discuss it: [email protected].

Thank you for your trust!

Thank you for your feedback, and if the tint received does not match your order, we will obviously resolve this.

Just write to us at [email protected] with your order number and a photo of the lenses received: we will check, and if a preparation error occurred, the correct tint will be sent to you at no cost, that is our commitment.

Our customer service is precisely there for that: when something goes wrong, we find a solution quickly and without arguing.

Hello,

Thank you for your feedback, and we understand the surprise: the yellow of these lenses is indeed pronounced, and it is intentional.

Our yellow lenses are specialized lenses designed for driving: their strong tint increases contrasts and the perception of reliefs, particularly in low light, gray weather, fog, or night driving, where a classic lens would attenuate light too much. It is this intensity that makes them effective; a pale yellow would not provide the same benefit.

If this tint does not correspond to the use you expected, our customer service is here to listen: [email protected] with your order number, and we will find a solution together.

Ben – CMV

Hello,

Thank you for your feedback, and we understand your frustration: two requests left unanswered is an experience we do not want anyone to go through, and we will shed light on what happened.

Regarding the color change: your note attached to the glasses should have been taken into account, and if it was indeed included in your shipment, its non-processing is an error on our part. Write to us at [email protected] with your order number: if your note reached us with the indicated change, we will correct it at our expense, that is our commitment.

Regarding your unanswered questions: we respond to all emails that reach us, without exception. Your message likely never arrived, perhaps due to a typo in the address. This is not an excuse from the perspective of your experience, the result is the same, but please know that the silence was not a choice: please write to us again at the above address, your questions about size and the Oakley model will receive a response within the day.

Good news in passing: the glasses fit well, let’s resolve the rest together.

Thank you for your feedback, and we understand: the wait for an order always seems too long, especially when you are eager to get your glasses back.

To provide some context: our orders are shipped within 48 hours, then handed over to La Poste, whose delivery times have been significantly extended in recent weeks due to the heatwave, which has disrupted routes and sorting centers, and due to the public holidays during this period, which mechanically delay delivery.

If your order has arrived and the glasses meet your satisfaction, that is the main thing, and if there is anything left to resolve, our customer service is here to listen: [email protected].

Good news! What you describe has an immediate solution. Some of our glasses are delivered with a protective film applied during manufacturing, and if they appear opaque or frosted, it is likely that this film has not yet been removed.



Gently peel it off the surface of the glass, and you will regain the clarity of your new glasses.



If after removing the film the problem persists, contact our customer service at [email protected], we will find a solution together.

Thank you for your feedback, and we understand your surprise; these two points deserve a clear explanation, for you as well as for future readers.

Regarding the thinness: our lenses are intentionally thinner than the original lenses. They are made of TAC (Tri-Acetate of Cellulose), a polarizing material chosen for its lightness, optical clarity, and flexibility, without prism distortion.
This is not a manufacturing defect; it is a deliberate technical choice.

Regarding the Ray-Ban logo: its absence is normal, and it is even a guarantee of seriousness. We manufacture compatible lenses, not official Ray-Ban lenses. Placing their logo on our lenses would be counterfeiting, which we obviously prohibit.

It is precisely this positioning, the quality of the lens without the brand cost, that allows us to offer affordable prices.

If the lenses do not suit you, our customer service remains at your disposal to find a solution together.

Hello,

Thank you for your feedback and for your loyalty.

A few useful clarifications: only our mirrored lenses have changed in price, the rest of the range remains at the same price as before. Regarding delivery, it is free for orders over 50 euros.

As for the case, we have chosen a more ecological packaging. This is a deliberate choice, which reduces our footprint while protecting your lenses.

We remain at your disposal for any questions at [email protected].
Best regards,

The CMV team

Hello,

Sorry for this fitting issue. For some references, the same pair exists in several variants with slightly different dimensions. It is therefore possible that the variant selected at the time of the order does not quite match yours, which would explain why the lenses do not fit as expected despite an identical reference.

No worries, this is exactly the type of situation that our customer service easily resolves: write to us at [email protected] with a photo of the inside of the arm, we will identify the exact variant of your frame and provide you with perfectly adapted lenses.

Best regards,

The team – CMV

Hello, and thank you for your feedback.
No worries, this point can be easily explained. Our lenses are made from Tri-Acetate Cellulose (TAC), a polarizing material with memory shape that we chose for its lightness, optical clarity, and scratch resistance. This thinness is a deliberate technical choice, not a defect: it does not detract from optical precision or the quality of polarization, and the lens fits properly in the frame once inserted firmly, starting from the bridge level.
That said, we notice that the model you ordered comes in several sizes, and it is possible that an adjustment may be useful in your case. For us to guide you to the right solution, I invite you to write to our customer service at [email protected]: we will assist you personally.

Thank you for your feedback, and glad that the delivery was fast.

Regarding the thinness of the lenses, it is a deliberate technical choice on our part. We opted for Tri-Acetate Cellulose (TAC), a polarizing material known for its reliability, lightness, and comfort. This choice brings us several concrete advantages:
a effective polarization, which reduces reflections on water, snow, or glass surfaces,
a very good optical clarity without prismatic distortion,
a shape memory that ensures the stability of the lens once in place,
an enhanced resistance to micro-scratches,
and a multi-layer structure that improves durability.

So the thinness is not a quality compromise, it is a reliable alternative designed for comfortable daily wear, whether for driving, sports, or outings in the sun.

However, the play you describe is not normal and should not be present, despite the thinness of the lenses. To resolve this together, could you write to us at the address [email protected]? We can guide you on the installation if needed, or proceed with an exchange for a pair perfectly adjusted to your pair.

Thank you for your feedback, no worries, this type of situation can be easily resolved.

The thinness of our lenses is a technical choice on our part: we use Tri-Acetate Cellulose (TAC), a polarizing material that offers lightness, optical clarity without prismatic distortion, shape memory, and good shock resistance.

Regarding the curvature, our lenses are designed to faithfully fit the shape of the selected frame model. The model you ordered comes in several variations (sizes and curvatures), and it happens that the chosen reference does not exactly match your frame, which would explain both the observed gap and the difference in concavity.

To verify together, could you send us a photo of the inside of the arm of your glasses to the address [email protected]? The exact reference is inscribed there (brand, code, dimensions). As soon as we receive it, we will get back to you with the right solution.

Thank you for your feedback, no worries, this type of situation can be easily resolved.

The thinness of our lenses is a technical choice on our part: we use Tri-Acetate Cellulose (TAC), a polarizing material that offers lightness, optical clarity without prismatic distortion, shape memory, and good shock resistance.

However, our lenses are designed to fit without play. The ordered model comes in several sizes, and it happens that the selected reference does not exactly match your frame, which would explain the observed gap.

To verify together, could you send us a photo of the inside of the arm of your glasses to the address [email protected]? The exact reference is inscribed there (brand, code, dimensions). As soon as we receive it, we will get back to you with the right solution.

Indeed, our lenses are not made of mineral glass but of Tri-Acetate Cellulose (TAC), a polarizing polymer material. This is a technical choice on our part, and it is now the standard used by the vast majority of sunglasses manufacturers, including on high-end original models.

TAC offers several concrete advantages over mineral glass: effective polarization against glare, great lightness for comfortable wear, excellent optical clarity without prismatic distortion, shape memory, and above all, much better shock resistance.

Our customer service remains at your disposal via the address [email protected] if you would like more information, or if despite these explanations you prefer to proceed with a refund.

No worries, this type of situation is easily resolved and we have several solutions to offer you.
Some frame models come in several sizes, which can sometimes explain a slight discrepancy in mounting. To guide you towards the most suitable solution, could you send us a photo of the inside of your glasses' arm (where the brand, model, and dimensions are) to [email protected] specifying your order number?
As soon as we receive it, we will get back to you with the best solution. We take care of everything.
See you soon,

The CMV team

Rest assured, we sometimes encounter this case and it resolves very well.

It happens that some frames are available in several sizes, which may explain the discrepancy you are noticing. To offer you the most suitable solution, could you please send us a photo of the inside of your glasses' arm (where the brand, reference, and dimensions are engraved) to [email protected] with your order number?
We will get back to you as soon as we receive it with a tailored solution.

See you soon,

The CMV team

Hello,

Thank you for your feedback and we are glad that the refund could be processed quickly, it is our commitment to satisfaction or refund.

Regarding the adjustment, our clips are designed with flexible materials specifically to adapt to different frame thicknesses. In some cases, a small manual adjustment is enough to achieve a perfect fit. This flexibility is indeed a deliberate choice, ensuring both adaptability and durability of the clip.

If you wish to try again, feel free to write to us at [email protected] before your order. We can check the compatibility with your frame together and, if necessary, guide you towards a perfectly adapted custom clip.

The CMV team

The chosen frame comes in two sizes, 63 and 66 mm, and it is possible that the ordered size does not exactly match yours, which would explain the observed misalignment. Our customer service has already contacted you by email to verify this point together and find the right solution. We will sort this out!

The Moscot Lemtosh frame comes in several sizes, 44, 46, 49, and 52 mm, and it is possible that the size ordered does not exactly match yours, which would explain the observed discrepancy. Our customer service has already contacted you by email to verify this point together and find the right solution.
We will resolve this!

Hello,

You are right about one point: our glasses are indeed thinner, as we chose Tri-Acetate of Cellulose (TAC) for its lightness, polarization, shape memory, and optical clarity, without prismatic distortion. The thinness is therefore a technical choice, not a manufacturing defect.

That said, this thinness should not translate into looseness or a disappointing rendering. If you feel play, an adjustment is still possible, and our customer service is here for that: write to us at [email protected] with a photo of your mounted glasses, and we will look for the best solution for a secure fit together.

The lenses you ordered are indeed category 3 polarized lenses, which corresponds to the level of protection most commonly used for daily use (bright light, driving, outdoor activities).

There is no half-category between category 3 and category 4.

Category 4, on the other hand, is reserved for very specific uses (high mountains, extreme conditions) and is not authorized for driving, for example.

All our polarized lenses are systematically tested before shipping.

If you want to check the polarization simply at home, here is a quick test:

look at a screen (phone or computer) through the lens

then rotate the lens 90° and the screen should darken significantly: this is a sign that the polarization is indeed active.

At CMV, customer satisfaction is a priority. If despite these explanations the result does not meet your expectations, our after-sales service is of course reachable at the following address: [email protected]

We remain at your disposal :)

Hello,

Thank you for taking the time to share your experience.
We are sincerely sorry for the inconvenience encountered.

In some cases, it may happen that the selected reference does not exactly match the specific model of the frame (the same frame may exist in several sizes or very close variants), which can indeed lead to a slight play of the lenses.

In order to verify this together and find a solution, could you please send us a photo of the inside of the arm of your glasses, where the brand, exact reference, and dimensions of the model are generally indicated?
This will allow us to confirm compatibility or identify if it is a variant requiring a different lens shape.

Our goal is for your lenses to fit perfectly in your frame, and our customer service remains at your disposal to assist you.

Best regards

The CMV team

Indeed, our lenses may present some differences compared to the original ones – but this is a fully assumed choice. At ChangerMesVerres.com, we opted for polarized lenses made of Tri-Acetate Cellulose (TAC), a technical material recognized for its lightness, optical clarity, and resistance.

This choice allows us to offer a reliable, comfortable, and high-performance alternative, designed for daily use:
• effective polarization that limits annoying reflections (ideal for driving or outdoor activities),
• a multi-layer structure resistant to scratches and small impacts,
• a shape memory that ensures an optimal fit in the frame,
• and above all, great lightness, for lasting comfort over the hours.

Each pair is designed to provide a pleasant wearing experience, with a clear and natural visual rendering. Even if the appearance differs slightly from the original lenses, we are convinced that you will appreciate their quality and effectiveness in daily use.

And of course, if you have any questions or need adjustments, our team is always available to assist you.

Have a great day!

Sorry to hear that the lenses do not match the size of your frame.

It happens that some glasses come in several sizes, which can create confusion at the time of ordering. We can of course check your exact frame model together to identify the source of the discrepancy and offer you the most suitable solution.

Do not hesitate to contact our customer service at [email protected].
We are here to assist you.

Sorry to hear that the lenses received do not fit your frame.

The Ray-Ban Meta Wayfarer does indeed come in several sizes, which can be confusing. The model you ordered corresponds to the RW4006 in 50mm, while many pairs on the market are RW4008 in 53mm.

This is most likely what explains the size difference you noticed.

Of course, we remain entirely available to check your exact model together and offer you the most suitable solution. Our customer service team can assist you quickly so that you obtain lenses compatible with your frame.

Do not hesitate to get back to us, our customer service via [email protected] is here to help you.

Hello Vincent,

We thank you for taking the time to share your review on our site. We are delighted that you appreciate the quality of our lenses, but we are sorry to learn that the dimensions do not fully meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us for any questions or additional assistance.

Best regards,
The Changermesverres team

We are sorry to learn that the glasses do not fully satisfy you.

Regarding the tint, the rendering of the mirror coating can indeed vary depending on the ambient light and the angle of view — it may appear more golden in certain lighting conditions. We invite you to try them again in natural light or outdoors to see if the rendering corresponds better to what you expected.

However, it is not normal to notice significant reflections inside the glasses, nor to have an uncomfortable vision. We place great importance on the optical quality of our products and specifically select our materials to provide a clear and pleasant vision. It is therefore possible that this is a manufacturing defect.

Our priority is your satisfaction, so we invite you to contact our customer service at [email protected].

We can then offer you either a new replacement or a full refund, in accordance with our "satisfied or refunded" policy.

Have a nice day :)

Hello Richard,

Thank you for taking the time to leave your review. Your feedback is important to us and we would be happy to know your suggestions to improve your experience on our site "Changermesverres". Please do not hesitate to share your comments with us.

Unfortunately, we do not know the reason for your dissatisfaction, as we have not received any message from you via our customer service.

Our team is always available to assist you and find a solution if an issue has arisen. Please do not hesitate to contact us at [email protected] so that we can better understand the situation and assist you as best as we can.

Hello,

First a word about the thickness: our lenses are made of Tri-Acetate Cellulose (TAC), intentionally thinner and lighter than the original lenses, for lightness, optical clarity, and memory shape. This is a deliberate technical choice, not a defect.
On the other hand, lenses that move in the frame should never require glue. This rather indicates an adjustment point to correct, most often related to the reference or the exact variant of your frame. Our customer service can definitely remedy this: write to us at [email protected] with a photo of the inside of the arm, and we will provide you with perfectly secured lenses.

Hello Richard,

Thank you for taking the time to share your feedback on our site "Changermesverres". We are sorry to learn that your experience did not meet your expectations, particularly regarding the custom-made aspect and the necessary adjustments. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly if you would like to discuss your experience further.

Best regards,
The Changermesverres team

Hello Laurent,

Thank you for taking the time to share your experience. We are sorry to learn that you encountered difficulties with your lenses. Our team is fully dedicated to your satisfaction and we are committed to resolving your refund request as soon as possible. Please do not hesitate to contact us directly for any additional assistance. Your feedback is valuable to us and helps us improve our services.

Best regards,
The Changermesverres team

Hello Emmanuel,

Thank you for your feedback regarding your experience on our site "Changermesverres". We are glad that you found the ordering and tracking process satisfactory, but we regret that the glasses did not meet your expectations. We take your comments very seriously and will look into how to improve the accuracy of our products. Please feel free to contact us directly for any questions or assistance.

Sincerely,
The Changermesverres Team

Hello,

Thank you for taking the time to share your feedback. We are sorry to learn that your lenses do not fully satisfy you.

Regarding polarization, allow us a small technical clarification: a lens is either polarized or non-polarized — there is no such thing as "partial polarization" or "poor quality". To verify this, you can perform a very simple test with an LCD screen (like that of a smartphone or computer, for example):

Hold the lens in front of the screen.

Turn it gently on itself.

If the brightness changes significantly at certain angles, the lens is indeed polarized.

As for sun protection, our lenses are all category 3, which corresponds to the category recommended in most high brightness situations (summer, beach, mountains, daytime driving, normal outdoor activities).
Category 4 lenses, which are darker, are only recommended in extreme cases of very intense glare (high altitude skiing, desert, etc.).

Please do not hesitate to consult an optician to be sure: they can confirm the polarization and category of the lens in an instant.

And above all, rest assured: we guarantee a satisfaction or money-back service. If you wish to make a return, simply contact our after-sales service at [email protected]. We will be happy to assist you.

Hello Olivier,

We thank you for taking the time to share your opinion about our lenses. We are sorry to learn that you encountered issues with the thickness and stability of your order. Your feedback is valuable and allows us to improve the quality of our products. Please do not hesitate to contact us directly so that we can find a satisfactory solution for you.

Best regards,
The Changermesverres team

Hello Greg,
The Frogskins model comes in several sizes.
Thank you for taking the time to share your feedback. We are sorry to hear that the lenses did not match your glasses. Please feel free to contact us directly, we would be happy to help you resolve this issue.

Best regards,
The Changermesverres team.

Hello,

Thank you for taking the time to share your feedback.

We fully understand your surprise regarding the thinness and material of our lenses, especially when compared to the original lenses, which are often made of thicker injected polycarbonate.

The choice we made is not a compromise on quality, but a deliberate technical decision. Our lenses are made of Tri-Acetate Cellulose (TAC), a high-performance material known for:

its great lightness, highly appreciated for prolonged wear,

effective polarization, which limits annoying reflections (water, snow, glass surfaces),

good optical clarity, without distortion,

a memory shape, which allows a perfect fit to the frame,

and a multilayer structure that enhances their durability and resistance to micro-scratches.

Their apparent thinness thus contributes to visual and physical comfort, without compromising performance or stability. Once in place, the lenses hold perfectly and provide a pleasant experience on a daily basis, especially when driving or outdoors.

That said, if you have any doubts about the quality of the received product or if it does not meet your expectations, please do not hesitate to contact us. Our priority is your satisfaction, and our customer service is always available to find a solution.

Hello Benjamin,

Thank you for taking the time to share your review. We are sorry to learn that the size of your order does not meet your expectations. Please do not hesitate to contact us so that we can help you find an appropriate solution.

Best regards,
The Changermesverres team

The model you ordered comes in several sizes, which may have caused an incompatibility.

At CMV, customer satisfaction is our priority. That is why we guarantee a satisfaction or money-back service. We invite you to contact our after-sales service so that we can verify together the exact reference of your frame, understand the cause of the incompatibility, and, if necessary, inform you of the return or exchange procedures.

We are here to help you and find the best solution.

Best regards

Hello,

We are sorry for your disappointment. Our reproduction technology from the original lens guarantees perfect compatibility with the corresponding frame. It is a proven method, successfully used in many similar cases.

In your particular situation, despite this guarantee, we offered you several solutions, including a refund, in the interest of service and transparency. We remain available for any further assistance.

At CMV, we do everything possible to ensure that every customer is fully satisfied, and we always act in this direction.

Best regards