Customer reviews of Changermesverres

Hello,

Thank you for your feedback. We are delighted to learn that the order was in accordance with the model and that the installation went smoothly thanks to the provided explanations.

Regarding the difference you may have perceived compared to the original Oakley lenses, it is important to emphasize that our lenses are made from Tri-Acetate Cellulose (TAC), a high-performance material that we have selected for its many advantages. This technical choice is not a compromise, but a quality alternative designed to provide an excellent daily experience:
7 effective polarization that limits annoying reflections (water, snow, glass surfaces),7 remarkable lightness for comfortable wear throughout the day,7 very good optical clarity,7 enhanced resistance to scratches and minor impacts,7 and increased durability thanks to an ingenious multilayer structure.

Moreover, our lenses benefit from a memory shape and show no prismatic deformation, thus ensuring a perfect fit once installed, even after multiple uses.

We are committed to offering reliable lenses that are pleasant to wear and adapted to requirements.

And of course, if you have any questions or doubts, our team remains fully available to assist you.

Have a great day!

Hello Senol,

Thank you for your feedback and we are sorry to hear that the lenses are not compatible with your frame. Your satisfaction is our priority, and we want to help you. Please do not hesitate to contact our customer service, who will be happy to assist you with the refund or exchange process.

Best regards,
The Changermesverres team

Hello Florent,

Thank you for taking the time to share your feedback. We are sorry to hear that the glasses do not meet your expectations in terms of clarity and protection. Your feedback is valuable and will help us improve the presentation of our products. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The Changermesverres team

Hello,

Thank you for taking the time to share your feedback.

The choice of a thinner glass is intentional: we use Tri-Acetate Cellulose (TAC), a technical material with memory shape, chosen for its lightness, flexibility, scratch resistance, and its ability to provide excellent polarization without optical distortion. It is an ideal compromise between visual performance and everyday comfort.

Regarding delivery, after verification, your order was indeed delivered in Belgium within the expected timeframe for the "Standard" mode, which is 8 working days. For customers wishing for a faster reception, we also offer an "Express" option that allows delivery in Belgium within 5 working days.

Please feel free to contact us if you need more information or assistance.

Best regards,
The Changermesverres team

Hello Thierry,

Thank you for taking the time to share your experience on our site. We are sorry to learn that you did not receive the glasses you were expecting. We strive to ensure our customers' satisfaction, and your feedback is essential to us. We invite you to contact our customer service to resolve this issue as soon as possible.

Best regards,
The Changermesverres team

Hello Herlem,

We thank you for your feedback regarding your experience on our site "Changermesverres". We take note of your comments on the clarity of our product descriptions and we will strive to improve these aspects to better satisfy our customers in the future.
Please feel free to share any additional suggestions with us.

I am sorry to learn that the initial lenses did not fit your frame properly.

As agreed, you opted for one of the options we offer in case adjustment is necessary: a new free manufacturing based on one of your original lenses. Once the return has been received, our laboratory team will prepare a new pair, perfectly adjusted.

We thank you for your patience, and we want to assure you that our customers' satisfaction is our top priority. We sincerely hope that this new pair will fully meet your expectations.

We have chosen to offer polarized lenses made of Tri-Acetate Cellulose (TAC) for their many advantages:
- effective polarization that significantly reduces glare (water, snow, windows),
- great lightness for optimal comfort on a daily basis,
- good optical clarity,
- as well as increased resistance to scratches and small impacts.

Thanks to their multilayer structure, these lenses also provide good durability and contribute to visual safety while driving or engaging in outdoor activities.

We hope that the comfort and optical quality will fully meet your expectations after a few days of testing.
Don't hesitate to get back to us if needed, we remain entirely available.

Have an excellent day!

We are sorry to learn that the glasses received do not match your frames.
Whether it is a ordering error or a manufacturing error, you have a period of 14 days after receipt to return your order to us, and we will of course proceed with the refund.

Do not hesitate to contact us directly so that we can assist you in this process.

Best regards,
The CMV team

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https://www.laposte.fr/professionnel/outils/suivre-vos-envois?code=LE159595090FR
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Hello Luc,

Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of the glasses as well as the dimensions. We apologize for the issue encountered with the side fixings and will take your comment into account to improve our service. Please do not hesitate to contact us for any further assistance. Your satisfaction is our priority.

Best regards,
The Changermesverres team.

Hello,

It is true that our lenses may seem thin, especially in comparison with some bulkier frames. This choice is fully embraced: we have selected a highly qualitative technical material — Tri-Acetate Cellulose (TAC) — to design lenses that are both light, resistant, and high-performing.

Despite their thinness, they are composed of several layers that ensure:
• effective polarization against glare,
• excellent optical clarity,
• increased resistance to micro-scratches and small impacts,
• very good stability once in place.

So it is not a compromise, but a true alternative designed to offer a comfortable, durable, and reliable experience on a daily basis.

We remain at your disposal for any questions or requests.

Have a great day,

The CMV team

Hello, sorry for your disappointment regarding your photochromic lens order.
The photochromic lenses:
For the lenses to darken, you need to be outside to have contact with UV rays, and your lenses will become darker.
We guarantee a satisfaction or money-back service.
Unless I am mistaken, you have not contacted our customer service.
You may have chosen the wrong lens tint?

9.5/10

based on 1314 published reviews

https://www.societe-des-avis-garantis.fr/changermesverres/

Best regards

cmv

Dear Rémi,

Thank you for taking the time to leave your feedback on our site. We are sorry to learn that the glasses did not meet your expectations in terms of cutting. Your feedback is valuable, and we will ensure to clarify this information on our site to improve our customers' experience. Please do not hesitate to contact us if you have any other questions or concerns.

Best regards,
The Changermesverres team

Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) more than 150 pairs of this model have been sold? or refunded. Unless I am mistaken, you did not contact our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]

Hello, you placed an order: RTTIDUQKR placed on 19/05/2024
more than 9 months ago?
The thickness is not the same as the originals: Yes, but they are the right size, you have used them (more than 8 months)
Our lenses are polarized, unbreakable, and require proper maintenance for standard use.
They meet all CE standards.
The thickness does not impact the vision of the glasses; on the contrary, the lenses are lighter and easy to wear, they have memory shape.
Unless I am mistaken, you have never contacted our customer service for almost 1 year?
Best regards
cmv

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Your tracking
International shipment with tracking
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No LE159594029FR

Your shipment will be delivered to your address.

The import/export formalities for your shipment are completed and it continues its journey.

Hello

Unless I'm mistaken, you haven't contacted our customer service?
You have 2 options:

1 - Return your order with 1 of your glasses and we will duplicate it for another production

This service is free

2 - Return your order for a refund request

Best regards

Cmv

Our address:
optique distribution / changermesverres
16 rue louis pasteur
92100 Boulogne-Billancourt
France

Hello
POST OFFICE MESSAGE

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Monday, December 16, 2024

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Your shipment is sorted at the departure platform.

A complaint has been made, a new production has been launched

Best regards

cmv

Hello,

When placing your order, the mention "taxes included" refers to sales tax / VAT, which is indeed included in the product price.

However, customs duties or import fees are not taxes charged by us and may be applied by local customs authorities depending on your country’s regulations. Unfortunately, these fees are outside of our control and are not included in the order total.

If you have any questions about the charges you were asked to pay or would like us to review your order, our customer service team will be happy to help. You can contact us at [email protected]
.

Kind regards,
ChangerMesVerres Customer Support

Hello
We are sorry that you are disappointed with your order. We guarantee a satisfaction or money-back service. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!

Hello
for information:
5 stars means very good 1 star means not good

Hello Mr. Jean Baptiste,

Thank you for your comment on our site Changermesverres. We are sorry to hear that the glasses you ordered were not strong enough for you. We understand your disappointment and that is why we offer a superior range to meet everyone's needs. We hope that the new glasses will suit you better and we remain at your disposal for any further information.

Best regards,
The Changermesverres team.

The advantages of our TAC polycarbonate lenses:
Polycarbonate lenses are made by injection, the polymer is heated and then injected into molds until cooled. This material is increasingly used in the optical industry because it has many advantages:
High impact resistance: polycarbonate lenses are up to 10 times more resistant to impacts than organic lenses and mineral glass. It is particularly suitable for protective glasses, sports glasses, children's glasses... TAC polycarbonate sunglasses are nearly unbreakable.
Significant lightness: these lenses are very comfortable because they are very light.
For the same lenses; organic or mineral lenses are heavier and thicker.
UV protection: due to their chemical design,
polarizing TAC polycarbonate lenses protect the wearer's eyes 100% from UV rays.
Good optical quality: TAC polycarbonate lenses provide high optical quality without prismatic distortion for the wearer and a comfortable field of vision for sunglasses.
For your information, over 80% of the global solar market consists of polycarbonate lenses.

Hello Mickael, thank you for sharing your experience with us. We are sorry that you did not receive the correct lens colors that you ordered. We take our customers' satisfaction very seriously and we will do our best to resolve this issue. If you need help finding a solution, please do not hesitate to contact us again. We will do everything we can to satisfy you. Thank you again for your trust in Changermesverres.

Our lenses are made of lightweight polycarbonate for more comfort when you wear your glasses. Our lenses are unbreakable, polarized with memory shape, meeting all CE standards: UVA UVB UV 400.

Hello, I am sorry that you are disappointed with your order.
The ref 3478 exists in 2 sizes :
https://www.changermesverres.com/fr/recherche?controller=search&s=3478
We guarantee satisfaction service (a free re-manufacturing)
or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!

Hello Laurent, thank you for your feedback on our site Changermesverres. We are sorry to hear that the glasses were damaged quickly, but we are pleased to see that our after-sales service has been effective and responsive. We take your rating of 3/5 into account and we will do our best to improve the quality of our products. Thank you again for your trust and see you soon on our site.

Thank you for your feedback Eric. We are sorry that your choice corresponds more to the thickness of the product received than to the quality!
This does not detract from the quality of our lenses:
Our lenses are POLARIZING with memory shape: CE standards - UV 400 - UVA - UVB.
We take note of your comment:
29 euros for our compatible lenses or 88 euros for lenses from the brand of the glasses!
Best regards.

On 08/22/2024 at 18:50, Fabien Heuzé wrote:
Hello,
I confirm having received it today in my inbox and thank you for it. The lenses are great and fit perfectly with my
glasses. Therefore, I plan to make a second order of lenses
in another color.

Thank you.

Best regards,
Fabien HEUZÉ

Hello,
There are different sizes for your glasses model.
We are sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake)
or refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
Thank you for contacting us:
[email protected]

Mr. William, we thank you for sharing your experience with us. We take your feedback into account and will do our best to improve the quality of our glasses. We hope that your next pair will last longer."
Our manufacturing has remained the same since 1992

Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!

Hello Samir, thank you for your feedback. We take note of your comment and will do what is necessary to improve the degradation of our glasses. Your opinion is valuable for us to continue offering quality products. We hope to see you soon on Changermesverres.

Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) or your money back. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!

hello
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