Good news! What you describe has an immediate solution. Some of our glasses are delivered with a protective film applied during manufacturing, and if they appear opaque or frosted, it is likely that this film has not yet been removed.
Gently peel it off the surface of the glass, and you will regain the clarity of your new glasses.
If after removing the film the problem persists, contact our customer service at
[email protected], we will find a solution together.