Customer reviews of Changermesverres

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 924 published reviews

Summary of reviews

Changermesverres consistently delivers fast shipping and reliable results, with many reviews praising quick delivery and well-fitting lenses that match or exceed expectations for popular brands like Oakley and Ray-Ban. Customers highlight easy ordering, smooth replacements, and responsive customer service that resolves issues efficiently, including timely replacements at no extra cost. The store is described as trustworthy and careful with packaging, offering lenses that are easy to install and fit securely, often with good value for money. Overall, the experience is marked by prompt delivery, compatible and well-made lenses, and helpful support that strengthens confidence in repeat purchases.

Reviews 1, 3 and 4 stars

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Alain S.
Rating: 4 out of 5
following a purchase from 26/05/2024
Very good
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Response from Changermesverres
Thank you very much for your positive feedback, Alain. We are delighted to know that you are satisfied with our site Changermesverres. Please do not hesitate to contact us if you have any questions or suggestions for improvement. We will continue to do our best to provide you with quality service. Thank you again for your trust and support!
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JEAN LOUIS R.
Rating: 4 out of 5
following a purchase from 23/05/2024
No problem, thank you
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Response from Changermesverres
Thank you for your feedback and your rating, JEAN LOUIS. We are delighted that you did not encounter any problems when placing your order on our site. Do not hesitate to contact us if you need help changing your lenses in the future. Have a nice day!
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Geoffroy G.
Rating: 3 out of 5
following a purchase from 20/05/2024
The vision through the lenses is really not great in terms of color compared to the original lenses
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee satisfaction or your money back. Unless I am mistaken, you have not contacted our customer service.
For your information, there are 26 shades of lenses.
Best regards
V
Véronique L.
Rating: 3 out of 5
following a purchase from 11/05/2024
certainly they offered to redo our lenses but it still does not match the frame
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laurent G.
Rating: 1 out of 5
following a purchase from 04/05/2024
The lenses seem to be of very good quality but they do not fit properly in the frame. The edges of the original lenses are tapered to fit into the frame while your lenses are too thick.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]
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Simon C.
Rating: 1 out of 5
following a purchase from 24/04/2024
One lens (the right one) seems a bit small and moves constantly in the frame. No issues with the left lens.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]
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Fanny B.
Rating: 4 out of 5
following a purchase from 25/04/2024
Fast delivery and compliant product
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Response from Changermesverres
Thank you for your positive feedback, Fanny! We are delighted that your order met your expectations in terms of delivery times and quality. We are doing everything we can to provide our customers with a pleasant shopping experience. We hope to see you again soon on our site!
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Tony P.
Rating: 4 out of 5
following a purchase from 22/04/2024
Good product, the lenses are thinner than the originals but fit well in their places...
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Response from Changermesverres
Thank you for your positive feedback on our site Changermesverres! We are delighted that our glasses suit you and that their installation went well. Do not hesitate to contact us if you need help with your next glass purchase. We look forward to seeing you again on our site!
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Fabrice F.
Rating: 3 out of 5
following a purchase from 18/04/2024
Too bad I couldn't access the tracking.
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Response from Changermesverres
Dear Fabrice, thank you for your feedback on our site Changermesverres. We are sorry that you were unable to access the tracking, please do not hesitate to contact us if you encounter difficulties again. We are always listening to our customers to improve our service. We hope you will be satisfied with our products. Thank you again for your feedback, your satisfaction is our priority. Best regards.
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Lionel C.
Rating: 4 out of 5
following a purchase from 17/04/2024
Fast international delivery, product as described. Too bad the packaging is not eco-friendly.
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Response from Changermesverres
Thank you Lionel for your positive feedback on our site Changermesverres. We are glad that you appreciated our fast delivery service and the compliance of our products. We take your comment regarding the packaging into account and we are actively working to find more environmentally friendly solutions. Thank you for your trust and support. We hope to see you again soon on our site.
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Adrien D.
Rating: 3 out of 5
following a purchase from 10/04/2024
Polarized lenses do not seem as good for reflections on water and snow.
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Response from Changermesverres
Hello, the technique of polarizing is identical for all polarizing glasses. There is just the tint of the glass that can change from one supplier to another. We have 26 tints available.
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Mathieu W.
Rating: 4 out of 5
following a purchase from 09/04/2024
Choosing lenses can sometimes be difficult. I made a mistake with the lenses during my first order. The return policy is not immediately clear, but it is explained quite well in the terms and conditions. Responses are provided quickly.
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Response from Changermesverres
Thank you for your feedback, Mathieu. We are sorry that you encountered difficulties choosing your lenses during your first order. We take pride in providing quick and clear responses to assist our customers in their process. We are delighted that you ultimately found satisfaction with our service. Thank you for your high rating, it encourages us to continue improving. We look forward to seeing you again on our site!
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Ksenia B.
Rating: 3 out of 5
following a purchase from 06/04/2024
A quality lens, however the dimensions did not allow the lenses to fit into the Oakley frames. By overlaying the original Oakley lenses with the received lenses, there were 2 edges of the changermesverres lenses that protruded by 1.5mm, hence the impossibility of mounting them as they were. I had to sand with a nail file to adjust the lenses to the size of the frame.
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Response from Changermesverres
Thank you for your feedback and comments regarding our site Changermesverres. You sanded 1.5 mm with a nail file from the unbreakable Polycarbonate lenses with a thickness of 2 mm!!!!! We are sorry for the inconvenience encountered with the dimensions of our lenses for Oakley frames. We are always looking for improvements to provide our customers with a quality experience. We take your comments into account and will do our best to resolve this issue in the future. Thank you again for your support and trust in our brand.
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Pierre B.
Rating: 4 out of 5
following a purchase from 25/03/2024
Glasses a bit thin but fit very well
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Response from Changermesverres
Thank you for your feedback, Pierre. We are delighted to know that our glasses fit well for your use. We will continue to improve the quality of our products. Thank you again for your trust and your positive review. See you soon on Changermesverres!
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ERIC T.
Rating: 1 out of 5
following a purchase from 21/03/2024
In accordance with the order and very careful and fast delivery.
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Response from Changermesverres
Hello Eric, thank you for your feedback on our site Changermesverres. We are delighted that your order was compliant and that the delivery was careful and fast. We do our best to satisfy our customers and we take every opinion into account to improve ourselves. We hope to see you again soon on our site. Thank you again for your trust. For your information, 1 star means bad, 5 stars means good service.
Best regards,
cmv
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Christian T.
Rating: 3 out of 5
following a purchase from 19/02/2024
I ordered lenses for Oakley in photochromic and received yellow lenses instead, I left a message to make an exchange but still no response! After-sales service not responsive, the lenses seem to be of quality, to see over time.
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Response from Changermesverres
hello
sorry for this color error
Unless we are mistaken, we have
received no email from you before 15/03?
We will send you another order on 16/03
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Damien G.
Rating: 4 out of 5
following a purchase from 15/02/2024
Right on the mark
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Response from Changermesverres
Thank you for your positive feedback, Damien. We are delighted to know that you are satisfied with our service on Changermesverres. We will continue to do everything possible to provide you with the best experience. Thank you again for your rating of 4/5!
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Clément P.
Rating: 4 out of 5
following a purchase from 11/02/2024
Overall satisfied. The lenses are compatible but be careful, not the same color as the original brand. For me, the color suits me very well. The lenses are delivered in a very high-quality small pouch but of no interest in my opinion (once the lenses are placed on the frame, the pouch ends up in the trash (so I would have preferred to pay less for my lenses instead!).
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Response from Changermesverres
Hello Clément, thank you for your feedback on our site Changermesverres. We are delighted that you are generally satisfied with your glasses. We take your comment about the color into account and will try to be more precise in the future. Regarding the pouch, we are sorry that it was not useful to you. We make it available for our customers who wish to keep their old glasses. We take your opinion into account to improve our service. Thank you again for your trust and see you soon on our site.
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NICOLA G.
Rating: 3 out of 5
following a purchase from 11/02/2024
good quality lenses even though my first order was a bit disappointing, after a few months the orange coating on top was gone
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Response from Changermesverres
Thank you for your feedback, feel free to contact us if you need help changing your glasses lenses.
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Olivier A.
Rating: 4 out of 5
following a purchase from 07/02/2024
Very happy to see that such a site exists.
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Response from Changermesverres
Thank you for your positive feedback, we are delighted that you enjoyed our site Changermesverres. Do not hesitate to contact us if you need help changing your glasses lenses.
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Remi N.
Rating: 4 out of 5
following a purchase from 03/02/2024
Good
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Response from Changermesverres
Thank you for your positive feedback on our site Changermesverres. We are delighted that you are satisfied with our service. We will continue to improve to provide you with the best possible experience.
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Danilo D.
Rating: 3 out of 5
following a purchase from 27/12/2023
After receiving a package where the lenses were missing and exchanging several emails, the seller sends a new order. Waiting for receipt for a favorable review on the product.
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Response from Changermesverres
Thank you for your feedback on your experience with the site Changermesverres. We are delighted to have been able to resolve your missing package issue and we hope you will be satisfied with your new product. We take your note into account and will work to improve our service to offer you an even better experience in the future. Thank you for your trust.
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sebastien B.
Rating: 4 out of 5
following a purchase from 09/12/2023
Perfect
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Response from Changermesverres
Thank you very much Sébastien for your positive feedback! We appreciate your feedback and are delighted that you enjoyed your experience.
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Tony C.
Rating: 4 out of 5
following a purchase from 31/10/2023
The shipping was a bit slow but other than that, nothing to say.
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Response from Changermesverres
Thank you very much for your feedback, Tony. We are happy that you appreciated our site and we will make sure to improve the delivery time.
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Kambiz Y.
Rating: 4 out of 5
following a purchase from 28/09/2023
Very good alternative but unfortunately the lenses remain fragile!!! After a few cleanings with a soft cloth and soapy water, the color comes off... Otherwise, very good communication and super fast shipping.
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Response from Changermesverres
Thank you very much for your review Kambiz. We are sorry that the lenses are fragile. We are constantly working to improve the quality of our products to ensure a better level of satisfaction. We are happy that you benefited from a fast shipment.
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douglas G.
Rating: 4 out of 5
following a purchase from 18/09/2023
Great. Fast shipping. Lenses easy to change. Not necessarily sure it's the original Ray-Ban quality. We'll see in use. Super easy lenses to change.
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Response from Changermesverres
Thank you very much Douglas for your positive review. We indeed strive to provide quality products and fast shipping. We check the quality and ensure that the lenses are easy to change. We are happy that you are satisfied.
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Laurent N.
Rating: 4 out of 5
following a purchase from 07/09/2023
Good size, in line with my order but the lenses are a bit too clear for my taste.
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Response from Changermesverres
Thank you for your feedback, Laurent. We appreciate your satisfaction regarding the size and accuracy of your order. We are sorry that the lenses did not meet your expectations exactly and we hope that our other more precise products will suit you.
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sebastien G.
Rating: 4 out of 5
following a purchase from 31/08/2023
It matches my order. Delivered in 7 days
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Response from Changermesverres
Thank you for your feedback Sébastien, we are delighted that your order satisfied you! We are very happy that your product arrived on time.
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Oscar L.
Rating: 3 out of 5
following a purchase from 25/08/2023
The glass doesn't quite fit.
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Response from Changermesverres
Thank you very much Oscar for taking the time to give us feedback. We are sorry that your glasses did not fully satisfy you. We work every day to provide the best possible quality to our customers. We hope you will try the Changermesverres experience again soon!
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Philippe N.
Rating: 4 out of 5
following a purchase from 16/08/2023
Good product but I had to slightly resize the lenses.
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Response from Changermesverres
Thank you Philippe for taking the time to share your review and experience. We are glad that you find the product of quality and we are sorry that you had to resize the lenses. We are implementing measures to provide an optimal experience and we hope your next purchase will be more satisfying.
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ANTOINE H.
Rating: 1 out of 5
following a purchase from 13/08/2023
The glasses are not compatible with the designated model.
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee a satisfaction or refund service. Unless I am mistaken, you have not contacted our customer service.
There are 3 models CONDUCTOR https://www.changermesverres.com/fr/recherche?controller=search&s=conductor

Too bad for your glasses
Best regards
D
Dominique B.
Rating: 4 out of 5
following a purchase from 17/07/2023
Hello, the product is very well made, delivered on time, very good after-sales service, thank you again.
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Response from Changermesverres
Thank you very much Dominique! We are delighted that you are satisfied with your experience and appreciate your support.
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XAVIER C.
Rating: 1 out of 5
following a purchase from 02/08/2023
The lenses do not fit Dimensions Too big by 3mm Impossible to replace I had to put back the old ones
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee a satisfaction or refund service. Unless I am mistaken, you have not contacted our customer service.
The conductor model exists in 3 sizes
https://www.changermesverres.com/fr/recherche?
controller=search&s=CONDUCTOR+6
Too bad for your glasses
Best regards
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Anthony G.
Rating: 4 out of 5
following a purchase from 01/08/2023
Very satisfied and I recommend this site. I replaced the lenses of two pairs of Oakley Latch and Enduro, the size is perfectly adapted. It was indicated in the comments however the thickness is a bit weak compared to the original lenses and I find that a bit unfortunate, maybe you could offer several thicknesses of lenses? I will order again on this site when I have needs!
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Response from Changermesverres
Thank you very much for your feedback! We strive to provide quality lenses and we are glad that the size was adapted to your Oakley glasses. We will evaluate the possibility of offering several thicknesses of lenses and we thank you for your suggestion. We are delighted that you are considering ordering from us again.
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Philippe R.
Rating: 3 out of 5
following a purchase from 09/07/2023
The lenses are good but not glass rather plastic and there is no Ray-Ban marked on the lenses.
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Response from Changermesverres
Thank you very much for your review! We are delighted to have been able to meet your expectations. Our lenses are made of polycarbonate and not plastic. We sell our own lenses, compatible.
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Marie-Thérèse R.
Rating: 4 out of 5
following a purchase from 09/07/2023
Fully satisfied. Warm welcome. Competence and professionalism.
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Response from Changermesverres
Thank you very much, Marie-Thérèse, for your positive and encouraging comment. We are happy that our team and our warm welcome contributed to your full satisfaction. We hope you will come back soon!
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Laurent N.
Rating: 4 out of 5
following a purchase from 08/07/2023
Lenses received quickly and conforming to the frame. Just a pity that the price has gone up compared to my last order and that the lenses are thinner.
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Response from Changermesverres
Thank you very much for your review! We are happy that you received your lenses quickly and that they conform to your frame. We understand that price increases can be disappointing and we try to ensure that our prices remain competitive. We also strive to offer you high-quality and thin lenses to ensure your safety and comfort.
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LAURENT R.
Rating: 3 out of 5
following a purchase from 02/07/2023
The quality is good like last time. But this time I chose gold color and I received the glasses, they are more lemon yellow. Next time I will take orange lol
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Response from Changermesverres
Thank you for your review Laurent. We are sorry that there was not an exact match between your color choice and the product received. We take note of your suggestion and we will do our best to offer you a better customer experience in the future.
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Jean-michel I.
Rating: 3 out of 5
following a purchase from 29/06/2023
Product matches the description but be careful it only lasts 8 or 9 months
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Response from Changermesverres
Thank you for sharing your review. We appreciate that our products have satisfied you, however, we strive to improve the durability of our products.
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Hélène S.
Rating: 4 out of 5
following a purchase from 01/06/2023
Received the order with tracking, very attractive price for a pair of glasses compatible with a brand frame, however disappointed with the quality as it is light (it looks like plastic) let's see the resistance.
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Response from Changermesverres
Thank you for your feedback and your rating. We are sorry that the quality of the product does not meet your expectations. We are committed to providing quality products and we are at your disposal to help you find a product that satisfies you.