Changermesverres consistently delivers fast shipping and reliable results, with many reviews praising quick delivery and well-fitting lenses that match or exceed expectations for popular brands like Oakley and Ray-Ban. Customers highlight easy ordering, smooth replacements, and responsive customer service that resolves issues efficiently, including timely replacements at no extra cost. The store is described as trustworthy and careful with packaging, offering lenses that are easy to install and fit securely, often with good value for money. Overall, the experience is marked by prompt delivery, compatible and well-made lenses, and helpful support that strengthens confidence in repeat purchases.
We are sorry to learn that the glasses received do not match your frames.
Whether it is a ordering error or a manufacturing error, you have a period of 14 days after receipt to return your order to us, and we will of course proceed with the refund.
Do not hesitate to contact us directly so that we can assist you in this process.
Best regards,
The CMV team
V
Vygintas J.
Rating: 1 out of 5
following a purchase from 07/04/2025
I still haven't received the item.
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Response from Changermesverres
Post message
https://www.laposte.fr/professionnel/outils/suivre-vos-envois?code=LE159595090FR
Your tracking
International shipment with tracking
No LE159595090FR
Your shipment will be delivered to your address.
We will file a complaint with the Lithuanian post
Your shipment has been handed over to La Poste.
L
Luc F.
Rating: 3 out of 5
following a purchase from 10/03/2025
The glasses are of good quality, and the dimensions are good. There is just a small problem with the side fixings being too short for the thickness of my frame, which I had taken care to mention when ordering. Very fast delivery.
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Response from Changermesverres
Hello Luc,
Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of the glasses as well as the dimensions. We apologize for the issue encountered with the side fixings and will take your comment into account to improve our service. Please do not hesitate to contact us for any further assistance. Your satisfaction is our priority.
Best regards,
The Changermesverres team.
R
Rémi B.
Rating: 3 out of 5
following a purchase from 11/02/2025
Glasses compatible with my frame but not cut in the same shape, too bad this was not specified
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Response from Changermesverres
Dear Rémi,
Thank you for taking the time to leave your feedback on our site. We are sorry to learn that the glasses did not meet your expectations in terms of cutting. Your feedback is valuable, and we will ensure to clarify this information on our site to improve our customers' experience. Please do not hesitate to contact us if you have any other questions or concerns.
Best regards,
The Changermesverres team
K
Kollyne W.
Rating: 1 out of 5
following a purchase from 29/12/2024
Not received
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Response from Changermesverres
Post message *
Your tracking
International shipment with tracking
https://www.laposte.fr/professionnel/outils/suivre-vos-envois?code=LE159594029FR
No LE159594029FR
Your shipment will be delivered to your address.
The import/export formalities for your shipment are completed and it continues its journey.
G
guillaume D.
Rating: 3 out of 5
following a purchase from 15/12/2024
The glasses are not the right size
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Response from Changermesverres
Hello
Unless I'm mistaken, you haven't contacted our customer service?
You have 2 options:
1 - Return your order with 1 of your glasses and we will duplicate it for another production
This service is free
2 - Return your order for a refund request
Best regards
Cmv
Our address:
optique distribution / changermesverres
16 rue louis pasteur
92100 Boulogne-Billancourt
France
B
bernard L.
Rating: 1 out of 5
following a purchase from 15/12/2024
Hello I have not received the order made on December 15 I had ordered clips
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Response from Changermesverres
Hello
POST OFFICE MESSAGE
Your tracking
Tracked shipment
No. 88000022139217E
Your shipment is being handled by La Poste
Monday, December 16, 2024
Your shipment will be delivered to your address.
Your shipment is sorted at the departure platform.
A complaint has been made, a new production has been launched
Best regards
cmv
D
Daniel P.
Rating: 1 out of 5
following a purchase from 05/10/2024
Did not receive the correct lenses
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee a satisfaction or money-back service. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
F
Frédéric P.
Rating: 3 out of 5
following a purchase from 27/09/2024
Very satisfied with the product... except for the envelope issue apparently exceeded the weight... had to pay a small extra at customs.
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A
ALAIN P.
Rating: 1 out of 5
following a purchase from 07/09/2024
Fast delivery and in line with my expectations, great I recommend the site
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Response from Changermesverres
Hello
for information:
5 stars means very good 1 star means not good
J
Jean Baptiste D.
Rating: 3 out of 5
following a purchase from 01/09/2024
The ordered lenses were not strong enough so I returned them to try the higher range
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Response from Changermesverres
Hello Mr. Jean Baptiste,
Thank you for your comment on our site Changermesverres. We are sorry to hear that the glasses you ordered were not strong enough for you. We understand your disappointment and that is why we offer a superior range to meet everyone's needs. We hope that the new glasses will suit you better and we remain at your disposal for any further information.
Best regards,
The Changermesverres team.
A
Alain G.
Rating: 3 out of 5
following a purchase from 15/08/2024
Plastic lenses a bit light and delivery quite slow...
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Response from Changermesverres
Our lenses are made of lightweight polycarbonate for more comfort when you wear your glasses. Our lenses are unbreakable, polarized with memory shape, meeting all CE standards: UVA UVB UV 400.
B
bruno T.
Rating: 3 out of 5
following a purchase from 13/08/2024
Lens not compatible
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order.
The ref 3478 exists in 2 sizes :
https://www.changermesverres.com/fr/recherche?controller=search&s=3478
We guarantee satisfaction service (a free re-manufacturing)
or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
L
Laurent F.
Rating: 3 out of 5
following a purchase from 23/07/2024
The received lenses got damaged quickly, but the customer service was present and responsive.
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Response from Changermesverres
Hello Laurent, thank you for your feedback on our site Changermesverres. We are sorry to hear that the glasses were damaged quickly, but we are pleased to see that our after-sales service has been effective and responsive. We take your rating of 3/5 into account and we will do our best to improve the quality of our products. Thank you again for your trust and see you soon on our site.
E
Eric L.
Rating: 3 out of 5
following a purchase from 08/08/2024
The lenses are thinner and the vision has nothing to do with the original. Better to pay a little more for branded lenses.
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Response from Changermesverres
Thank you for your feedback Eric. We are sorry that your choice corresponds more to the thickness of the product received than to the quality!
This does not detract from the quality of our lenses:
Our lenses are POLARIZING with memory shape: CE standards - UV 400 - UVA - UVB.
We take note of your comment:
29 euros for our compatible lenses or 88 euros for lenses from the brand of the glasses!
Best regards.
F
Fabien H.
Rating: 1 out of 5
following a purchase from 05/08/2024
I never received my order when it was indicated as delivered, I lost 30€.
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Response from Changermesverres
On 08/22/2024 at 18:50, Fabien Heuzé wrote:
Hello,
I confirm having received it today in my inbox and thank you for it. The lenses are great and fit perfectly with my
glasses. Therefore, I plan to make a second order of lenses
in another color.
Thank you.
Best regards,
Fabien HEUZÉ
C
Charlopeau D.
Rating: 1 out of 5
following a purchase from 13/07/2024
Hello, the received lenses are a little too small, which makes the lenses vibrate in the frames with every impact from the feet on the ground... atrocious..
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Response from Changermesverres
Hello,
There are different sizes for your glasses model.
We are sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake)
or refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
Thank you for contacting us: [email protected]
W
William S.
Rating: 3 out of 5
following a purchase from 23/07/2024
Satisfied and disappointed at the same time. I change my lenses once a year, at little cost it is true, but my last pair offered at the end of March 2024 lasted only 4 months.... quality declining? to see over time with these new lenses....
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Response from Changermesverres
Mr. William, we thank you for sharing your experience with us. We take your feedback into account and will do our best to improve the quality of our glasses. We hope that your next pair will last longer."
Our manufacturing has remained the same since 1992
C
CAROLINE D.
Rating: 3 out of 5
following a purchase from 13/06/2024
Lenses received quickly and compatible with my Rayban frame. However, the polarizing effect is disappointing. I don't know why many bright reflections are not reduced and continue to dazzle the view.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
No 880000181355661
Your shipment has been delivered to your mailbox.
Thursday, June 20, 2024
Your shipment has been delivered to your mailbox.
G
Geoffroy G.
Rating: 3 out of 5
following a purchase from 20/05/2024
The vision through the lenses is really not great in terms of color compared to the original lenses
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee satisfaction or your money back. Unless I am mistaken, you have not contacted our customer service.
For your information, there are 26 shades of lenses.
Best regards
V
Véronique L.
Rating: 3 out of 5
following a purchase from 11/05/2024
certainly they offered to redo our lenses but it still does not match the frame
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L
laurent G.
Rating: 1 out of 5
following a purchase from 04/05/2024
The lenses seem to be of very good quality but they do not fit properly in the frame. The edges of the original lenses are tapered to fit into the frame while your lenses are too thick.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]
S
Simon C.
Rating: 1 out of 5
following a purchase from 24/04/2024
One lens (the right one) seems a bit small and moves constantly in the frame. No issues with the left lens.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]
F
Fabrice F.
Rating: 3 out of 5
following a purchase from 18/04/2024
Too bad I couldn't access the tracking.
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Response from Changermesverres
Dear Fabrice, thank you for your feedback on our site Changermesverres. We are sorry that you were unable to access the tracking, please do not hesitate to contact us if you encounter difficulties again. We are always listening to our customers to improve our service. We hope you will be satisfied with our products. Thank you again for your feedback, your satisfaction is our priority. Best regards.
A
Adrien D.
Rating: 3 out of 5
following a purchase from 10/04/2024
Polarized lenses do not seem as good for reflections on water and snow.
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Response from Changermesverres
Hello, the technique of polarizing is identical for all polarizing glasses. There is just the tint of the glass that can change from one supplier to another. We have 26 tints available.
K
Ksenia B.
Rating: 3 out of 5
following a purchase from 06/04/2024
A quality lens, however the dimensions did not allow the lenses to fit into the Oakley frames. By overlaying the original Oakley lenses with the received lenses, there were 2 edges of the changermesverres lenses that protruded by 1.5mm, hence the impossibility of mounting them as they were. I had to sand with a nail file to adjust the lenses to the size of the frame.
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Response from Changermesverres
Thank you for your feedback and comments regarding our site Changermesverres. You sanded 1.5 mm with a nail file from the unbreakable Polycarbonate lenses with a thickness of 2 mm!!!!! We are sorry for the inconvenience encountered with the dimensions of our lenses for Oakley frames. We are always looking for improvements to provide our customers with a quality experience. We take your comments into account and will do our best to resolve this issue in the future. Thank you again for your support and trust in our brand.
E
ERIC T.
Rating: 1 out of 5
following a purchase from 21/03/2024
In accordance with the order and very careful and fast delivery.
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Response from Changermesverres
Hello Eric, thank you for your feedback on our site Changermesverres. We are delighted that your order was compliant and that the delivery was careful and fast. We do our best to satisfy our customers and we take every opinion into account to improve ourselves. We hope to see you again soon on our site. Thank you again for your trust. For your information, 1 star means bad, 5 stars means good service.
Best regards,
cmv
C
Christian T.
Rating: 3 out of 5
following a purchase from 19/02/2024
I ordered lenses for Oakley in photochromic and received yellow lenses instead, I left a message to make an exchange but still no response! After-sales service not responsive, the lenses seem to be of quality, to see over time.
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Response from Changermesverres
hello
sorry for this color error
Unless we are mistaken, we have
received no email from you before 15/03?
We will send you another order on 16/03
N
NICOLA G.
Rating: 3 out of 5
following a purchase from 11/02/2024
good quality lenses even though my first order was a bit disappointing, after a few months the orange coating on top was gone
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Response from Changermesverres
Thank you for your feedback, feel free to contact us if you need help changing your glasses lenses.
D
Danilo D.
Rating: 3 out of 5
following a purchase from 27/12/2023
After receiving a package where the lenses were missing and exchanging several emails, the seller sends a new order. Waiting for receipt for a favorable review on the product.
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Response from Changermesverres
Thank you for your feedback on your experience with the site Changermesverres. We are delighted to have been able to resolve your missing package issue and we hope you will be satisfied with your new product. We take your note into account and will work to improve our service to offer you an even better experience in the future. Thank you for your trust.
O
Oscar L.
Rating: 3 out of 5
following a purchase from 25/08/2023
The glass doesn't quite fit.
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Response from Changermesverres
Thank you very much Oscar for taking the time to give us feedback. We are sorry that your glasses did not fully satisfy you. We work every day to provide the best possible quality to our customers. We hope you will try the Changermesverres experience again soon!
A
ANTOINE H.
Rating: 1 out of 5
following a purchase from 13/08/2023
The glasses are not compatible with the designated model.
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee a satisfaction or refund service. Unless I am mistaken, you have not contacted our customer service.
There are 3 models CONDUCTOR https://www.changermesverres.com/fr/recherche?controller=search&s=conductor
Too bad for your glasses
Best regards
X
XAVIER C.
Rating: 1 out of 5
following a purchase from 02/08/2023
The lenses do not fit Dimensions Too big by 3mm Impossible to replace I had to put back the old ones
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee a satisfaction or refund service. Unless I am mistaken, you have not contacted our customer service.
The conductor model exists in 3 sizes
https://www.changermesverres.com/fr/recherche?
controller=search&s=CONDUCTOR+6
Too bad for your glasses
Best regards
P
Philippe R.
Rating: 3 out of 5
following a purchase from 09/07/2023
The lenses are good but not glass rather plastic and there is no Ray-Ban marked on the lenses.
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Response from Changermesverres
Thank you very much for your review! We are delighted to have been able to meet your expectations. Our lenses are made of polycarbonate and not plastic. We sell our own lenses, compatible.
L
LAURENT R.
Rating: 3 out of 5
following a purchase from 02/07/2023
The quality is good like last time. But this time I chose gold color and I received the glasses, they are more lemon yellow. Next time I will take orange lol
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Response from Changermesverres
Thank you for your review Laurent. We are sorry that there was not an exact match between your color choice and the product received. We take note of your suggestion and we will do our best to offer you a better customer experience in the future.
J
Jean-michel I.
Rating: 3 out of 5
following a purchase from 29/06/2023
Product matches the description but be careful it only lasts 8 or 9 months
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Response from Changermesverres
Thank you for sharing your review. We appreciate that our products have satisfied you, however, we strive to improve the durability of our products.
J
Jerome K.
Rating: 3 out of 5
following a purchase from 10/04/2023
Order of Oakley racing jacket News lenses. The lenses I received do not have the ventilation cuts like the original lenses of my glasses. Maybe I should have ordered the vintage racing jacket lenses (changing my lenses told me to take the News model). It would be good to display the photo of the lenses because between the News model and vintage, we do not know the difference. Other than that, good quality of the lenses.
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Response from Changermesverres
We are sorry that the lenses you received do not meet your expectations. We will display the photo of the Racing Jacket Vintage and News lenses on our site for a better understanding of the differences. We are happy to have received a positive comment on the quality of our products. We hope your experience will be more satisfactory next time.
Y
Yagnadève B.
Rating: 3 out of 5
following a purchase from 07/04/2023
Good quality lenses, but not shaped like the originals and thinner. As a result, a slight play on the frame, too bad. They sometimes pop out of the frame.
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Response from Changermesverres
Thank you for your feedback Yagnadève! We are truly sorry to read that these lenses do not fully meet your expectations. Our team will ensure to provide you with satisfaction and offer you products of optimal quality. Please do not hesitate to contact us if you have any other questions or suggestions.
P
Patrick B.
Rating: 1 out of 5
following a purchase from 03/04/2023
I am disappointed that my lenses are not polarized. I discovered this in real use. Non-polarized eye drives do not make sense given the price. I am disappointed.
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Response from Changermesverres
Hello,
We are sorry to learn of your disappointment, but allow us to reassure you: the "Easy Driving" lenses you received are indeed polarized, as indicated on their product sheet.
All our lenses are rigorously tested before shipment, and we never deliver lenses advertised as polarized if they are not.
To confirm this at home, you can perform a simple test: place the lenses in front of a computer screen, then gently rotate them 90°. You will see the screen darken significantly, proof that the polarization is indeed active.
Our lenses are designed to provide real visual comfort by reducing annoying reflections while driving or outdoors.
We hope this test will dispel your doubts, and we remain available for any other questions or clarifications.
Have a very good day,
CMV
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