Changermesverres consistently delivers fast shipping and reliable results, with many reviews praising quick delivery and well-fitting lenses that match or exceed expectations for popular brands like Oakley and Ray-Ban. Customers highlight easy ordering, smooth replacements, and responsive customer service that resolves issues efficiently, including timely replacements at no extra cost. The store is described as trustworthy and careful with packaging, offering lenses that are easy to install and fit securely, often with good value for money. Overall, the experience is marked by prompt delivery, compatible and well-made lenses, and helpful support that strengthens confidence in repeat purchases.
Average quality lenses and poorly fitted, do not hold in the frame
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) more than 150 pairs of this model have been sold? or refunded. Unless I am mistaken, you did not contact our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]
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Thomas A.
Rating: 2 out of 5
following a purchase from 19/05/2024
I bought 2 different colors, the blue polarized mirror and the red polarized mirror. The lenses match the ordered color well. However, the thickness is not the same as the originals, nor is the sun protection. The coating does not last at all over time; in less than 1 month, the coating on the edge of the lenses was coming off, and now after more than 6 months, it's on the entire lens. I do not recommend. I preferred to put back my +2 years old Oakley lenses that are slightly scratched than the new ones provided by changermesverres.
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Response from Changermesverres
Hello, you placed an order: RTTIDUQKR placed on 19/05/2024
more than 9 months ago?
The thickness is not the same as the originals: Yes, but they are the right size, you have used them (more than 8 months)
Our lenses are polarized, unbreakable, and require proper maintenance for standard use.
They meet all CE standards.
The thickness does not impact the vision of the glasses; on the contrary, the lenses are lighter and easy to wear, they have memory shape.
Unless I am mistaken, you have never contacted our customer service for almost 1 year?
Best regards
cmv
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guillaume D.
Rating: 3 out of 5
following a purchase from 15/12/2024
The glasses are not the right size
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Response from Changermesverres
Hello
Unless I'm mistaken, you haven't contacted our customer service?
You have 2 options:
1 - Return your order with 1 of your glasses and we will duplicate it for another production
This service is free
2 - Return your order for a refund request
Best regards
Cmv
Our address:
optique distribution / changermesverres
16 rue louis pasteur
92100 Boulogne-Billancourt
France
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Tage René S.
Rating: 2 out of 5
following a purchase from 15/10/2024
When placing the order it said taxes was included. This turned out not to be true.
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Response from Changermesverres
Hello,
When placing your order, the mention "taxes included" refers to sales tax / VAT, which is indeed included in the product price.
However, customs duties or import fees are not taxes charged by us and may be applied by local customs authorities depending on your country’s regulations. Unfortunately, these fees are outside of our control and are not included in the order total.
If you have any questions about the charges you were asked to pay or would like us to review your order, our customer service team will be happy to help. You can contact us at [email protected]
.
Kind regards,
ChangerMesVerres Customer Support
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julian M.
Rating: 4 out of 5
following a purchase from 24/11/2024
Nothing to report
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Response from Changermesverres
Thank you for your feedback, we are delighted that you are satisfied with our site Changermesverres. Do not hesitate to contact us if you need help with your glasses. We look forward to seeing you again on our site. Best regards.
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Sylvain R.
Rating: 2 out of 5
following a purchase from 13/10/2024
The glasses move in their place...
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Jean C.
Rating: 4 out of 5
following a purchase from 08/10/2024
Excellent service, fast and compliant delivery, correct price, small downside the quality is very inferior to Oakley lenses
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Response from Changermesverres
Thank you for your feedback, Jean. We are delighted that you appreciated our service and our delivery speed. We take your comments into account. Thank you again for your trust and loyalty.
Our glasses meet all CE standards.
They are made of polycarbonate, polarized.
A fast and compliant delivery at a fair price.
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Frédéric P.
Rating: 3 out of 5
following a purchase from 27/09/2024
Very satisfied with the product... except for the envelope issue apparently exceeded the weight... had to pay a small extra at customs.
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Cèdric C.
Rating: 4 out of 5
following a purchase from 24/09/2024
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Response from Changermesverres
Thank you very much, we are delighted that you appreciated our service. Do not hesitate to contact us if you have other needs regarding lens changes. Have a nice day!
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Jean Baptiste D.
Rating: 3 out of 5
following a purchase from 01/09/2024
The ordered lenses were not strong enough so I returned them to try the higher range
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Response from Changermesverres
Hello Mr. Jean Baptiste,
Thank you for your comment on our site Changermesverres. We are sorry to hear that the glasses you ordered were not strong enough for you. We understand your disappointment and that is why we offer a superior range to meet everyone's needs. We hope that the new glasses will suit you better and we remain at your disposal for any further information.
Best regards,
The Changermesverres team.
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PIERRE C.
Rating: 4 out of 5
following a purchase from 31/08/2024
Lenses for Rayban sunglasses, fast delivery, easy installation, quality inferior to the originals but they do their job well.
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Response from Changermesverres
Thank you for your feedback, PIERRE. We are delighted that our Rayban solar lenses have convinced you with their quality and fast delivery. We take your comment about the quality being inferior to the originals into account and will continue to improve to offer you the best possible products. See you soon on our site Changermesverres!
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Oliver V.
Rating: 2 out of 5
following a purchase from 27/08/2024
Received quickly, however the quality of the lenses is very average even though I knew perfectly well that it was not worth the originals. Too bad.
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Response from Changermesverres
The advantages of our TAC polycarbonate lenses:
Polycarbonate lenses are made by injection, the polymer is heated and then injected into molds until cooled. This material is increasingly used in the optical industry because it has many advantages:
High impact resistance: polycarbonate lenses are up to 10 times more resistant to impacts than organic lenses and mineral glass. It is particularly suitable for protective glasses, sports glasses, children's glasses... TAC polycarbonate sunglasses are nearly unbreakable.
Significant lightness: these lenses are very comfortable because they are very light.
For the same lenses; organic or mineral lenses are heavier and thicker.
UV protection: due to their chemical design,
polarizing TAC polycarbonate lenses protect the wearer's eyes 100% from UV rays.
Good optical quality: TAC polycarbonate lenses provide high optical quality without prismatic distortion for the wearer and a comfortable field of vision for sunglasses.
For your information, over 80% of the global solar market consists of polycarbonate lenses.
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Mickael A.
Rating: 2 out of 5
following a purchase from 21/08/2024
I did not receive the correct color lenses that I ordered. Having asked how to proceed, I was told that the order was correct.
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Response from Changermesverres
Hello Mickael, thank you for sharing your experience with us. We are sorry that you did not receive the correct lens colors that you ordered. We take our customers' satisfaction very seriously and we will do our best to resolve this issue. If you need help finding a solution, please do not hesitate to contact us again. We will do everything we can to satisfy you. Thank you again for your trust in Changermesverres.
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Alain G.
Rating: 3 out of 5
following a purchase from 15/08/2024
Plastic lenses a bit light and delivery quite slow...
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Response from Changermesverres
Our lenses are made of lightweight polycarbonate for more comfort when you wear your glasses. Our lenses are unbreakable, polarized with memory shape, meeting all CE standards: UVA UVB UV 400.
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bruno T.
Rating: 3 out of 5
following a purchase from 13/08/2024
Lens not compatible
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order.
The ref 3478 exists in 2 sizes :
https://www.changermesverres.com/fr/recherche?controller=search&s=3478
We guarantee satisfaction service (a free re-manufacturing)
or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
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Fabrice D.
Rating: 4 out of 5
following a purchase from 12/08/2024
Nothing to report
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Response from Changermesverres
Thank you for your feedback Fabrice. We are delighted to see that you are satisfied with our services. Do not hesitate to contact us again if you need to change your lenses again. Looking forward to seeing you again on our site!
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Laurent F.
Rating: 3 out of 5
following a purchase from 23/07/2024
The received lenses got damaged quickly, but the customer service was present and responsive.
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Response from Changermesverres
Hello Laurent, thank you for your feedback on our site Changermesverres. We are sorry to hear that the glasses were damaged quickly, but we are pleased to see that our after-sales service has been effective and responsive. We take your rating of 3/5 into account and we will do our best to improve the quality of our products. Thank you again for your trust and see you soon on our site.
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Eric L.
Rating: 3 out of 5
following a purchase from 08/08/2024
The lenses are thinner and the vision has nothing to do with the original. Better to pay a little more for branded lenses.
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Response from Changermesverres
Thank you for your feedback Eric. We are sorry that your choice corresponds more to the thickness of the product received than to the quality!
This does not detract from the quality of our lenses:
Our lenses are POLARIZING with memory shape: CE standards - UV 400 - UVA - UVB.
We take note of your comment:
29 euros for our compatible lenses or 88 euros for lenses from the brand of the glasses!
Best regards.
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Pierre H.
Rating: 4 out of 5
following a purchase from 05/08/2024
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Response from Changermesverres
Thank you for your positive feedback, Pierre. We are delighted that you appreciated our site Changermesverres. We are constantly working to improve our services to provide our customers with a satisfying experience. We look forward to seeing you again on our site!
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Daniel S.
Rating: 4 out of 5
following a purchase from 05/08/2024
Glasses not as curved as the originals. Otherwise, easy assembly. Glasses no remarks as expected, perfect! Fast delivery. I am satisfied.
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Response from Changermesverres
Thank you for your positive feedback on our site Changermesverres, Daniel. We are delighted that your order went well and that you are satisfied with the final result. We take note of your comment regarding the difference with the original glasses and we will continue to improve to offer you the best possible service. We hope to see you again soon on our site. Thank you for your trust and support.
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Jessica S.
Rating: 4 out of 5
following a purchase from 30/07/2024
Glasses are really very good, just thinner than the original ones.
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Response from Changermesverres
Thank you for your feedback on our site, Jessica. We are delighted that you like our glasses. Regarding their thinness, it is a choice we made to ensure optimal comfort for our customers. We hope to see you again soon on Changermesverres.
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vincent G.
Rating: 4 out of 5
following a purchase from 27/07/2024
Very good quality-price ratio. The reflective side is less important than the Oakley lenses, which slightly reveals the eyes.
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Response from Changermesverres
Thank you for your positive feedback, Vincent! We are glad that you appreciated our glasses and their value for money. We take your comment about the reflective side into account and will make sure to improve it in our future products. Thank you again for your opinion and your rating!
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William S.
Rating: 3 out of 5
following a purchase from 23/07/2024
Satisfied and disappointed at the same time. I change my lenses once a year, at little cost it is true, but my last pair offered at the end of March 2024 lasted only 4 months.... quality declining? to see over time with these new lenses....
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Response from Changermesverres
Mr. William, we thank you for sharing your experience with us. We take your feedback into account and will do our best to improve the quality of our glasses. We hope that your next pair will last longer."
Our manufacturing has remained the same since 1992
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Philippe L.
Rating: 4 out of 5
following a purchase from 22/07/2024
Compliant but not identical.
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Response from Changermesverres
Hello Philippe, thank you for your feedback on our site Changermesverres. We are delighted that it meets your expectations, however could you tell us more about the fact that the glasses are not identical? We take into account all feedback from our customers in order to constantly improve our services. Thank you in advance for your response.
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Sébastien G.
Rating: 4 out of 5
following a purchase from 21/07/2024
Good value for money. We'll see over time how they hold up. Compliant with what I expected for the price.
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Response from Changermesverres
Thank you for your feedback, we are delighted that our products suit you. We also hope they will last over time. Do not hesitate to contact us if you encounter any issues.
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Frederic Q.
Rating: 4 out of 5
following a purchase from 15/07/2024
Fast. Adapted glasses. 2nd purchase on the 1st OAKLEY JUPITER SQUARED glasses, stains appeared on them 11 months later. We will see about those a bit more expensive glass +.
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Response from Changermesverres
Thank you for your positive feedback, Frederic! We are delighted that you are satisfied with our services and our adapted lenses. We apologize for the stains that appeared on your OAKLEY JUPITER SQUARED lenses. Please do not hesitate to contact us to find a satisfactory solution for you. Have a nice day!
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Didier D.
Rating: 4 out of 5
following a purchase from 10/07/2024
Quality of the glasses is good, the right size and very fast shipping. This is my second order that satisfies me.
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Response from Changermesverres
Thank you Didier for your positive feedback on our site Changermesverres. We are delighted that you were satisfied with the quality and speed of the delivery of your glasses. We hope to continue to satisfy you with your future orders. Have a nice day!
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MUZELET D.
Rating: 4 out of 5
following a purchase from 09/07/2024
I ordered three pairs of glasses for two different frames.. However, one pair of glasses was quickly damaged, and I received no commercial gesture for the pair on service.. Too bad...
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Response from Changermesverres
Hello MUZELET, I am sorry to hear that you have encountered problems with one of your glasses. Our team is always ready to help our customers in case of issues with their order, so do not hesitate to contact us directly to find a solution. Thank you for your feedback and your trust in Changermesverres.
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CAROLINE D.
Rating: 3 out of 5
following a purchase from 13/06/2024
Lenses received quickly and compatible with my Rayban frame. However, the polarizing effect is disappointing. I don't know why many bright reflections are not reduced and continue to dazzle the view.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
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Samy B.
Rating: 4 out of 5
following a purchase from 23/06/2024
Communication to improve
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Response from Changermesverres
Thank you for your feedback, Samy. We take note of your comment on communication and will do our best to improve it. Your satisfaction is important to us. Thank you for your trust.
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Ventura P.
Rating: 4 out of 5
following a purchase from 21/06/2024
Order delivered on time. The glasses fit perfectly. We will see the quality over time.
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Response from Changermesverres
Thank you for your positive feedback, Ventura! We are delighted that your order was delivered on time and that the glasses fit perfectly. We hope that their quality will also meet your expectations over time. Thank you for your 4/5 rating, we take your comments into account and will continue to improve to offer you the best possible experience on Changermesverres. See you soon!
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Louis M.
Rating: 4 out of 5
following a purchase from 12/06/2024
Order compliant and short delay.
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Response from Changermesverres
Thank you very much for your positive feedback on our site Changermesverres. We are delighted that you received your order quickly and that it meets your expectations. We hope to see you again soon on our site for future purchases.
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Samir R.
Rating: 2 out of 5
following a purchase from 08/06/2024
The gradient is cut too high so the lighter part is almost non-existent
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Response from Changermesverres
Hello Samir, thank you for your feedback. We take note of your comment and will do what is necessary to improve the degradation of our glasses. Your opinion is valuable for us to continue offering quality products. We hope to see you soon on Changermesverres.
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Jean Luc B.
Rating: 2 out of 5
following a purchase from 05/06/2024
The lenses I received are slightly damaged. It's disappointing given the price.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) or your money back. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
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Alain S.
Rating: 4 out of 5
following a purchase from 26/05/2024
Very good
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Response from Changermesverres
Thank you very much for your positive feedback, Alain. We are delighted to know that you are satisfied with our site Changermesverres. Please do not hesitate to contact us if you have any questions or suggestions for improvement. We will continue to do our best to provide you with quality service. Thank you again for your trust and support!
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JEAN LOUIS R.
Rating: 4 out of 5
following a purchase from 23/05/2024
No problem, thank you
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Response from Changermesverres
Thank you for your feedback and your rating, JEAN LOUIS. We are delighted that you did not encounter any problems when placing your order on our site. Do not hesitate to contact us if you need help changing your lenses in the future. Have a nice day!
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Geoffroy G.
Rating: 3 out of 5
following a purchase from 20/05/2024
The vision through the lenses is really not great in terms of color compared to the original lenses
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee satisfaction or your money back. Unless I am mistaken, you have not contacted our customer service.
For your information, there are 26 shades of lenses.
Best regards
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Véronique L.
Rating: 3 out of 5
following a purchase from 11/05/2024
certainly they offered to redo our lenses but it still does not match the frame
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Valerie G.
Rating: 2 out of 5
following a purchase from 27/04/2024
Damaged lens,
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]
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Fanny B.
Rating: 4 out of 5
following a purchase from 25/04/2024
Fast delivery and compliant product
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Response from Changermesverres
Thank you for your positive feedback, Fanny! We are delighted that your order met your expectations in terms of delivery times and quality. We are doing everything we can to provide our customers with a pleasant shopping experience. We hope to see you again soon on our site!
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