Thank you for your feedback, and we understand: the wait for an order always seems too long, especially when you are eager to get your glasses back.
To provide some context: our orders are shipped within 48 hours, then handed over to La Poste, whose delivery times have been significantly extended in recent weeks due to the heatwave, which has disrupted routes and sorting centers, and due to the public holidays during this period, which mechanically delay delivery.
If your order has arrived and the glasses meet your satisfaction, that is the main thing, and if there is anything left to resolve, our customer service is here to listen:
[email protected].