Customer reviews of Chapellerie Comme au Marche

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 149 published reviews

Summary of reviews

Customers consistently highlight attentive and kind service, with staff taking time to help with sizing and information, quick and careful packing, and prompt, reliable delivery that arrives on time or quickly across various destinations. They praise the quality and appearance of hats, noting items are beautifully made, flattering, comfortable, and true to description, with sturdy packaging and secure delivery. The store’s professionalism and responsiveness stand out, including easy ordering, good communication, and helpful follow-up, making the shopping experience smooth and satisfactory. Overall, the combination of responsive customer service, fast shipping, and high-quality, well-packaged products contributes to very positive experiences and strong recommendations.

Reviews 1, 2 and 3 stars

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F
Frans N.
Rating: 1 out of 5
following a purchase from 13/06/2025
I did not receive the right hat I ordered. And did not get an answer to my email and suggestion on how to deal with it. THIS IS NOT GOOD.
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Response from Chapellerie Comme au Marche
Hello Frans,

Thank you for your feedback and we are sorry to hear that you did not receive the right hat. We want to assure you that your satisfaction is our priority. To resolve this issue quickly, could you please contact us directly at [email protected]? We will do our best to rectify the situation.

Best regards,
The team at C
L
Luis Angel M.
Rating: 3 out of 5
following a purchase from 04/09/2019
THE MODELS ARE NOT CLEAR OR THEY LACK MEASUREMENTS
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Response from Chapellerie Comme au Marche
Good morning Luis,

I'm sorry if you didn't find your item easily.
We are a small company and we do our best to improve our website every day.

Thank you for your comment.

Cedric