Customers consistently highlight attentive and kind service, with staff taking time to help with sizing and information, quick and careful packing, and prompt, reliable delivery that arrives on time or quickly across various destinations. They praise the quality and appearance of hats, noting items are beautifully made, flattering, comfortable, and true to description, with sturdy packaging and secure delivery. The store’s professionalism and responsiveness stand out, including easy ordering, good communication, and helpful follow-up, making the shopping experience smooth and satisfactory. Overall, the combination of responsive customer service, fast shipping, and high-quality, well-packaged products contributes to very positive experiences and strong recommendations.
superb Stetson hat, nothing to say, perfect delivery, the saleswoman on the phone was very pleasant, I recommend this brand
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Response from Chapellerie Comme au Marche
Hello Franck,
The entire hat shop team thanks you for your message. We are delighted to know that you appreciated our service and your Stetson hat.
We hope to see you very soon on our site or at our hat shop on the island of Ré.
Sylvie
C
Claire S.
Rating: 5 out of 5
following a purchase from 09/08/2022
Great site and very nice contact person! The hat is light and functional.
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Response from Chapellerie Comme au Marche
Hello Claire,
Thank you very much for your review. Your SOWAY hat is indeed very light and offers maximum UV protection.
Please do not hesitate to reach out to us if needed and why not recommend us to your loved ones. Wishing you all the best.
Sylvie
R
Robert H.
Rating: 4 out of 5
following a purchase from 03/08/2022
Satisfied. Delivery not very fast.
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Response from Chapellerie Comme au Marche
Hello Robert,
Thank you for taking the time to give your opinion.
Best regards,
Cédric
M
Matthias S.
Rating: 5 out of 5
following a purchase from 19/07/2022
The order and delivery worked well. I am satisfied.
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Response from Chapellerie Comme au Marche
Hello Matthias,
Thank you for your feedback. I am sincerely pleased to learn that our work and efforts to satisfy you have been appreciated.
S
Sylvain P.
Rating: 5 out of 5
following a purchase from 28/07/2022
I found on this store's website the hat model that I could not order elsewhere because it was out of stock. No more expensive than elsewhere. Easy and immediate processing of my order, and especially fast, secure and free shipping! A sun hat ordered less than a week before my vacation, I didn't believe it too much, but yes! Kudos to the merchant.
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Response from Chapellerie Comme au Marche
Hello Sylvain,
Thank you for sharing your impression
We are delighted that you are satisfied with our services. I am sincerely happy to learn that our work and efforts to satisfy you have been appreciated.
We look forward to seeing you again on our site.
Cédric
A
Agnès L.
Rating: 4 out of 5
following a purchase from 17/07/2022
Fast delivery to the relay point, compliant with the description. Damaged box but hat well packaged and protected so no problem.
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Response from Chapellerie Comme au Marche
Hello Agnès,
Thank you for your comment
Please do not hesitate to contact us if needed, for a next order.
J
Jason L.
Rating: 5 out of 5
following a purchase from 16/07/2022
Very nice Stetson Pork Pie hat. Searched all over the UK for this particular hat in my size, but to no avail. Lucky enough I was able to purchase this hat from Chapellerie-commeaumarche at a cheaper price than in the UK, and also with free delivery. My Pork-Pie hat was delivered within 5 days in pristine condition. I would highly recommend this purchase and also Chapellerie-Commeaumarche. Thank you very much.
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Response from Chapellerie Comme au Marche
Good day Jason,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
E
Evelyne S.
Rating: 5 out of 5
following a purchase from 01/07/2022
Kindness, seriousness, good taste and quality of hats all accompanied by good advice... in short, I am a delighted customer!
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Response from Chapellerie Comme au Marche
Hello Evelyne,
Thank you for the rating and for taking the time to publish this review.
We are pleased to know that you are satisfied with our services and your Raphia Fléchet hat, which is a very beautiful model.
P
Pascal D.
Rating: 5 out of 5
following a purchase from 03/07/2022
Fast delivery and very happy with my purchase.
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Response from Chapellerie Comme au Marche
Hello Pascal
Thank you for the rating and for taking the time to publish this review :)
We are pleased to know that you are satisfied with our services and your Stetson cap.
We look forward to helping you and hope to see you soon.
M
Markus F.
Rating: 5 out of 5
following a purchase from 19/06/2022
Great service and very careful packaging. Thank you very much
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Response from Chapellerie Comme au Marche
Hello Markus,
Thank you for your comment and for sharing your impression.
We look forward to seeing you again on our site and enjoy your Crambes Safari Grignan hat.
G
Gérard V.
Rating: 5 out of 5
following a purchase from 12/06/2022
Well-prepared package. Nothing to report
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Response from Chapellerie Comme au Marche
Hello Gérard,
Thank you very much for your review.
Please do not hesitate to contact us if needed and why not recommend us to your loved ones. Very best wishes.
A
Antonio U.
Rating: 5 out of 5
following a purchase from 07/06/2022
Everything went as planned and agreed. Good communication and quick response to questions. Very good.
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Response from Chapellerie Comme au Marche
Hello Antonio,
Thank you for the good comments you took the trouble to share.
We are delighted to read that you especially appreciated the professionalism and kindness of our staff.
C
Charly L.
Rating: 5 out of 5
following a purchase from 17/05/2022
Very good. Hat too big, no problem for the exchange. Thank you for the efficiency and kindness
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Response from Chapellerie Comme au Marche
Hello Charly,
We are delighted to learn that you appreciated our services and your Aussie Apparel Bermudes hat, and thank you for sharing your impression.
Looking forward to helping you and hope to see you soon.
C
Christian S.
Rating: 5 out of 5
following a purchase from 21/05/2022
TB !
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Response from Chapellerie Comme au Marche
Thank you Christian for your comment :)
E
Elaine F.
Rating: 5 out of 5
following a purchase from 16/05/2022
Awesome Panama Hat! This Stetson fits perfectly! Thanks!
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Response from Chapellerie Comme au Marche
Good day Elaine,
Thank you for your comment and for sharing your impression.
You've got a very nice STESTON Panama, we're happy to see that it fits perfectly :)
We look forward to seeing you on our website.
J
Jean B.
Rating: 5 out of 5
following a purchase from 06/05/2022
great
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Response from Chapellerie Comme au Marche
Hello Jean,
Thank you for your review :)
Your STETSON Cowboy is a very beautiful hat.
Have a good day,
Cedric
G
Gourama J.
Rating: 5 out of 5
following a purchase from 02/05/2022
No issues, quality, speed, very satisfied
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Response from Chapellerie Comme au Marche
Hello Jean Pierre,
Thank you very much for your comment :)
Indeed your STETSON Pork Pie is of good quality.
We are delighted that you are satisfied with our services.
Looking forward to seeing you again on our site.
Cédric
A
André W.
Rating: 5 out of 5
following a purchase from 26/04/2022
Fast processing and shipping. Thank you
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Response from Chapellerie Comme au Marche
Hello André,
Glad that your Pork Pie Stetson pleases you and happy to read that you particularly appreciated the professionalism of our team.
Please do not hesitate to contact us if needed, for a next order.
S
Sophie D.
Rating: 5 out of 5
following a purchase from 27/04/2022
Very satisfied. The caps are of good quality and the delivery was very fast
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Response from Chapellerie Comme au Marche
Thank you for this feedback. I am sincerely happy to learn that our work and efforts to satisfy you have been appreciated.
A
Angelo S.
Rating: 4 out of 5
following a purchase from 06/04/2022
no quality issues, fast delivery
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Response from Chapellerie Comme au Marche
Hello Angelo,
Thank you for your review and we are happy to know that you are satisfied.
D
Delphine G.
Rating: 5 out of 5
following a purchase from 26/03/2022
Very happy!
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Response from Chapellerie Comme au Marche
Hello Delphine,
Thank you for this very good feedback that you took the time to share :)
J
Jean-Pascal L.
Rating: 5 out of 5
following a purchase from 22/03/2022
Perfect
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Response from Chapellerie Comme au Marche
Hello Jean-Pascal, Thank you very much for your comment. We are delighted to learn that you appreciated our e-commerce site.
S
Sonia R.
Rating: 5 out of 5
following a purchase from 16/03/2022
Very satisfied
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Response from Chapellerie Comme au Marche
Hello Sonia, Thank you very much for the rating and for taking the time to publish this review! We are pleased to know that you are satisfied with our services.
E
Emmanuel G.
Rating: 4 out of 5
following a purchase from 10/03/2022
On the site: nothing to say. The person I spoke to on the phone was understanding, very pleasant. Regarding the hat, the Trilby type suits me perfectly: a hat I love to wear. However, the fabric of the hat creases... Maybe I should have bought a better quality: I don't know... I am a novice in this area. Conclusion: Very good site, the shape of the hat suits me very well. Disappointed by the fabric which seems thin... But well... to be taken with caution.
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Response from Chapellerie Comme au Marche
Hello Emmanuel, Thank you for your comment :) Your Stetson Trilby is made of linen so it will have a crease at first, it will shape to your head over time. It's a very good quality hat but like everything made of linen, it can have creases at first. The more you wear it, the better it will fit your head. And for the same hat with better support, it's coated cotton polyester, Stetson has some but warmer and for rain.
G
Gérald K.
Rating: 5 out of 5
following a purchase from 18/12/2021
Very very good Item not available, suggestion of an equivalent product. Package arrived on time and very well packaged, with stars and a nice little note. Perfect
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Response from Chapellerie Comme au Marche
Hello Gérald, Thank you for your comment and for sharing your feedback. Looking forward to seeing you again on our site.
F
Francois S.
Rating: 5 out of 5
VERY GOOD
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Response from Chapellerie Comme au Marche
Thank you François for your comment.
B
Bernard S.
Rating: 5 out of 5
Quality hat fits perfectly Fast delivery
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Response from Chapellerie Comme au Marche
Hello Bernard, Thank you for sharing your feedback. We are delighted to learn that you appreciated our services and your hat. We hope to see you very soon on our website or in our store on the Île de Ré. Best regards, Cedric
P
Peggy F.
Rating: 5 out of 5
Fast and efficient
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Response from Chapellerie Comme au Marche
Thank you Peggy for sharing your feedback. We are delighted that you are satisfied with our services. I am sincerely happy to learn that our work and efforts to satisfy you have been appreciated. Looking forward to seeing you again on our site. Cedric
Thank you for the rating and for taking the time to publish this review :)
We are pleased to know that you are satisfied with our services and your ordered products.
Looking forward to helping you and hope to see you soon.
Best regards,
Cedric Hoffmann
J
Jérémie C.
Rating: 5 out of 5
faster delivery than expected, personalized note with the order.
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Response from Chapellerie Comme au Marche
Hello Jérémie,
Thank you for your comment :)
I hope you like your Tilley Traveller.
C
Claude P.
Rating: 5 out of 5
Excellent product and service.
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Response from Chapellerie Comme au Marche
Thank you Claude for your comment :)
Do not hesitate to call us for your next cap.
J
Jean Pierre T.
Rating: 5 out of 5
following a purchase from 11/06/2021
Everything is perfect! Fast delivery, quality hat and attentive customer service.
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Pierre-Yves P.
Rating: 5 out of 5
Responsiveness, availability & courtesy both from Mr. on technical issues, and Mrs. for information, over the phone as well as in situ during the first purchase in store [2016]-Fast shipping-Careful packaging-Recommended hat shop, thank you_PY_
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Response from Chapellerie Comme au Marche
Hello Pierre-Yves.
Thank you very much for the rating and for taking the time to publish this review! We are pleased to know that you are satisfied with our services.
S
Sandra B.
Rating: 5 out of 5
Kudos for your service.
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Response from Chapellerie Comme au Marche
Thank you Sandra for your comment :)
R
Raymond C.
Rating: 5 out of 5
Perfect and thank you for your valuable advice
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Response from Chapellerie Comme au Marche
Hello Raymond,
Thank you very much for your message :)
Looking forward to helping you and hope to see you soon.
Sylvie
M
Michèle C.
Rating: 5 out of 5
super! top customer service
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Response from Chapellerie Comme au Marche
Thank you Michèle :)
Hoping you like your Western Stetson :)
Have a nice day
Cédric
V
Valerie P.
Rating: 4 out of 5
One size model so no size choice (a bit tight for my head)
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Response from Chapellerie Comme au Marche
Hello Valérie,
Thank you for your message and your purchase of this UV protection hat.
The unique size of this model is 57/M with a velcro adjustment at the back, it is true that if you wear a 59, it will be a bit tight.
If this hat does not fit you in size, we will gladly exchange it for you.
Best regards,
Cedric Hoffmann
G
Gérard L.
Rating: 5 out of 5
Speed, packaging. Perfect!
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Response from Chapellerie Comme au Marche
Thank you Gérard for your comment :)
L
Laurence J.
Rating: 5 out of 5
Friendly and efficient interlocutor. Order received on time. Very satisfied - thank you
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Response from Chapellerie Comme au Marche
Thank you Laurence for this comment :)
J
Jean Noel B.
Rating: 5 out of 5
Very satisfied with my order, well advised on the phone as I live in the north. Product very well packaged, really top-notch.
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Response from Chapellerie Comme au Marche
Thank you Jean Noel for your comment :)
Please do not hesitate to call us for your next hat or cap.
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