Customer reviews of Chapellerie Comme au Marche

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 149 published reviews
5 136 91% 4 11 7% 3 1 1% 2 0 0% 1 1 1%

Summary of reviews

Customers consistently highlight attentive and kind service, with staff taking time to help with sizing and information, quick and careful packing, and prompt, reliable delivery that arrives on time or quickly across various destinations. They praise the quality and appearance of hats, noting items are beautifully made, flattering, comfortable, and true to description, with sturdy packaging and secure delivery. The store’s professionalism and responsiveness stand out, including easy ordering, good communication, and helpful follow-up, making the shopping experience smooth and satisfactory. Overall, the combination of responsive customer service, fast shipping, and high-quality, well-packaged products contributes to very positive experiences and strong recommendations.

Reviews 1, 4 and 5 stars

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G
Gaelle M.
Rating: 5 out of 5
Nothing to say
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Response from Chapellerie Comme au Marche
Hello Gaelle,

Thank you for your message as well as your little note via WhatsApp:
"I just wanted to thank you for your speed. They are magnificent!"

Looking forward to seeing you again :)
E
Eric G.
Rating: 5 out of 5
Serious site. I will make other orders
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Response from Chapellerie Comme au Marche
Hello Eric,

Thank you for your comment :)
Looking forward to seeing you again on our site.
D
Didier F.
Rating: 5 out of 5
Hat at the best price and very good service
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Response from Chapellerie Comme au Marche
Thank you for your feedback. Please do not hesitate to contact us if needed and why not recommend us to your loved ones. Very good continuation.
J
Jeanne B.
Rating: 5 out of 5
Delighted with this purchase, the careful packaging, the lovely little card and the excellent contact. A satisfied customer!
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Response from Chapellerie Comme au Marche
Hello Jeanne,

The entire hat shop team thanks you for your message.
We are pleased to know that you appreciated your hat.
We hope to see you again very soon on our website or in our store on the Île de Ré.
N
Nicolas R.
Rating: 5 out of 5
Very satisfied with my purchase. Nothing to say, perfect packaging. Regarding the product, with Fléchet you can go with your eyes closed when it comes to size. It's always compliant. Thank you!
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Response from Chapellerie Comme au Marche
Hello Nicolas,

Thank you for your comment, I am delighted that you like your Fléchet cap.
We hope to see you again very soon.
J
Jean-Pascal F.
Rating: 5 out of 5
A store of passionate people who will satisfy your desires.
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Response from Chapellerie Comme au Marche
Hello Jean-Pascal,

Thank you very much for your comment.
We are delighted to learn that you appreciated our services and hats.

Thank you for your trust in our store.

Looking forward to it.
F
Frederic D.
Rating: 5 out of 5
a fast and compliant delivery. a good customer follow-up. I will surely recommend in this store
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Response from Chapellerie Comme au Marche
Hello Frederic,

Thank you very much for your comment!
We are really pleased that you appreciated our Stetson Tribly in linen.

Thank you again for being a good customer and giving your opinion.

Best regards,
Sylvie Vonié
O
Oliver B.
Rating: 5 out of 5
Very good. I order from abroad and chapellerie-commeaumarche.com is always quick to ship and packaging and product quality are perfect. Service is also very considerate and quick to respond. Highly recommended.
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Response from Chapellerie Comme au Marche
Good day Oliver,

Thanks so much for sharing your experience with us.
Hope you'll enjoy your Marone's cap.

As you are a loyal customer, you will receive a preview of the photos of the summer 2021 collection from Marone.

Thanks again for being a loyal customer and writing this awesome review.

Regards,
Sylvie Vonie
T
Tony H.
Rating: 5 out of 5
following a purchase from 19/02/2021
Order delivered faster than expected, product as described, what more can I say
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José A.
Rating: 5 out of 5
Everything went perfectly, fast shipping and very well packaged, the cap is beautiful, fits perfectly to the size and is of magnificent quality. Thank you
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Response from Chapellerie Comme au Marche
Thank you José for your comment.
I’m glad you like this cap.
G
Grégory L.
Rating: 4 out of 5
following a purchase from 28/12/2020
Not much to say everything was perfect, except for the fact that I couldn't choose the delivery option to a pickup point. Otherwise, the hat was perfectly packaged and the delivery was very fast.
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Arieh Y.
Rating: 5 out of 5
following a purchase from 14/11/2020
A very efficient and helpful service.
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Gérard D.
Rating: 5 out of 5
following a purchase from 22/10/2020
perfect good size good craftsmanship thank you
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Eric D.
Rating: 5 out of 5
following a purchase from 03/10/2020
I received my hat very quickly, less than a week for a transatlantic package is excellent!
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Thierry B.
Rating: 5 out of 5
following a purchase from 19/07/2020
Perfect
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Delila D.
Rating: 4 out of 5
following a purchase from 10/06/2020
Satisfied
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Response from Chapellerie Comme au Marche
Hello Delila,

Thank you for sharing your impression :)

Cedric
C
Christoph H.
Rating: 5 out of 5
following a purchase from 09/03/2020
Great service, nothing to complain.
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Response from Chapellerie Comme au Marche
Dear Christoph,

Thank you for your comment :)

Sylvie
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Patrick D.
Rating: 5 out of 5
following a purchase from 11/01/2020
Very nice seller, I recommend!
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Response from Chapellerie Comme au Marche
Hello Patrick,

Thank you very much for your comment :)

Cedric
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Peter E.
Rating: 5 out of 5
following a purchase from 12/08/2018
Impeccable products and service
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Response from Chapellerie Comme au Marche
Hello Peter,

Thank you very much for your comment :)

Sylvie
F
Frédéric B.
Rating: 5 out of 5
following a purchase from 06/06/2017
Good welcome, good advice, no surprise prices, new products every season. Always smiling and available manager. Loyal customer for years.
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Response from Chapellerie Comme au Marche
Hello Frédéric,

Thank you for being a loyal customer and thank you for the trust you have always shown us.

Sylvie
A
Antonio B.
Rating: 5 out of 5
following a purchase from 29/11/2019
Everything perfect
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Response from Chapellerie Comme au Marche
Good morning,

Thank you very much for your comment :)

Cedric
M
Marc L.
Rating: 4 out of 5
following a purchase from 02/06/2020
Item as described. Fast delivery and no problems.
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Response from Chapellerie Comme au Marche
Hello Marc,

Thank you for your comment :)

Cédric
Y
Yannick L.
Rating: 5 out of 5
following a purchase from 16/05/2019
It was a pleasure to have such a pleasant and caring contact. It changes from all those cold sites, with no one behind them!... I highly recommend.
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Response from Chapellerie Comme au Marche
Hello Yannick,

Thank you very much for your comment.
We are delighted to learn that you appreciated our e-commerce site.
We also have 2 shops on the Île de Ré ... if you come on vacation, come and see us.

Cédric
C
Claude B.
Rating: 5 out of 5
following a purchase from 03/06/2020
Order as described and received very quickly, perfectly packaged. I highly recommend.
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Response from Chapellerie Comme au Marche
Thank you for your feedback and your trust :)

Cédric
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Stéphane G.
Rating: 5 out of 5
following a purchase from 27/04/2020
Fast and efficient. With a nice little message as a bonus. In short, it was perfect!
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Response from Chapellerie Comme au Marche
Hello Stéphane,
We are delighted that you are satisfied with our services.
Sylvie
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Romain S.
Rating: 5 out of 5
following a purchase from 13/07/2019
Good shop
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Response from Chapellerie Comme au Marche
Hello Romain,
Glad you are happy with your purchase :)
C
Christian S.
Rating: 5 out of 5
following a purchase from 21/02/2020
Perfect
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Response from Chapellerie Comme au Marche
Hello Christian,
"Perfect happiness consists only in making men happy." :)
Thank you for your trust in our shop.
Thank you.

Cédric
C
Cedric C.
Rating: 5 out of 5
following a purchase from 07/06/2020
Super happy with my hat :)
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Response from Chapellerie Comme au Marche
thank you very much for your trust.
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