Customers consistently highlight attentive and kind service, with staff taking time to help with sizing and information, quick and careful packing, and prompt, reliable delivery that arrives on time or quickly across various destinations. They praise the quality and appearance of hats, noting items are beautifully made, flattering, comfortable, and true to description, with sturdy packaging and secure delivery. The store’s professionalism and responsiveness stand out, including easy ordering, good communication, and helpful follow-up, making the shopping experience smooth and satisfactory. Overall, the combination of responsive customer service, fast shipping, and high-quality, well-packaged products contributes to very positive experiences and strong recommendations.
Excellent service and a great product. I bought the Aurega Flavien paper wash hat and it was dispatched to the Middle East almost immediately — within about 20 minutes of payment. Fast, careful, and professional throughout. The hat is exactly as described: light, comfortable, and well finished. It looks even better in person. Very happy with both the hat and the service. Thank you.
Response from Chapellerie Comme au Marche
Dear Matthew,
Thank you so much for your wonderful review!
We are thrilled to hear that you loved the Aurega Flavien paper wash hat and that our service met your expectations. We look forward to welcoming you back to our shop for more great finds in the future.
Warm regards,
The Chapellerie Comme au Marche Team
V
Vincent E.
Rating: 5 out of 5
following a purchase from 29/08/2026
Online purchase, very fast delivery, impeccable packaging, responsive customer service (we had a question for them, immediate response on the phone), and especially a product that we love (hat made of braided straw but machine washable). All positive.
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Response from Chapellerie Comme au Marche
Hello,
A huge thank you for this feedback that warms our hearts!
We are delighted that your experience was positive from A to Z: the speed of delivery, the care taken in packaging, and the responsiveness of our team on the phone. This is exactly the service we want to offer to each of our customers.
And what a pleasure to know that your AUREGA hat, made of braided straw, accompanies you daily! Its machine washable feature is indeed one of its great advantages — practical and elegant at the same time.
We look forward to welcoming you again in our hat shop, online or in-store.
Best regards,
The Hat Shop Team
C
Chloe D.
Rating: 5 out of 5
following a purchase from 06/08/2026
★★★★★ I highly recommend this hat shop! The people were very kind, attentive, and showed great patience. They really did everything to send my package quickly, and it arrived on time. A big thank you for your seriousness, your responsiveness, and your kindness! The hat is beautiful, I am delighted with my purchase.
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Response from Chapellerie Comme au Marche
Thank you very much for your very nice review! We are delighted that you appreciated the quality of our service, the speed of the shipment, and your item. Your recommendation makes us very happy and encourages us to continue like this. We look forward to seeing you again soon at Comme au Marché! Sylvie
G
Gabriel V.
Rating: 5 out of 5
following a purchase from 01/08/2026
I bought online on the site in the middle of August. Impeccable service. Easy contact, immediate shipping, and quality item. Totally recommended
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Response from Chapellerie Comme au Marche
Hello Gabriel,
We warmly thank you for your very positive feedback. We are delighted to learn that your shopping experience met your expectations and that you appreciate the quality of our items.
With all our gratitude,
The team at La Chapellerie Comme au Marché.
J
Jean Gabriel L.
Rating: 5 out of 5
following a purchase from 30/06/2026
Very effective, I recommend
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Response from Chapellerie Comme au Marche
Hello Jean Gabriel,
A big thank you for your warm feedback! We are delighted to hear that you had a positive experience with us. We hope to see you very soon in our online store.
Best regards,
The team at La Chapellerie Comme au Marché.
A
Abigail S.
Rating: 5 out of 5
following a purchase from 24/06/2026
Beautiful hat, very flattering, compliments already. Wonderful customer service, so helpful, in sizing and information.
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Vincent A.
Rating: 5 out of 5
following a purchase from 20/06/2026
fast and careful shipping; product compliant.
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Response from Chapellerie Comme au Marche
Hello Vincent,
We warmly thank you for your positive feedback. We are delighted to hear that you are satisfied with your order and the speed of the shipping.
Best regards,
The team at La Chapellerie Comme au Marché.
C
Chris F.
Rating: 5 out of 5
following a purchase from 18/06/2026
I was very pleased with my experience. I had to replace a treasured cap that I lost, and this was the only place online that I found it. Ordering was easy and my shipment arrived in the US very quickly.
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Response from Chapellerie Comme au Marche
Thank you so much for your kind review!
We're delighted we could help you replace your treasured French-made cap and that it arrived so quickly in New York. We truly appreciate your trust and hope you enjoy wearing it for many years to come!
Warm regards,
Sylvie; the Chapellerie Comme au Marché Team
F
Fruci C.
Rating: 5 out of 5
following a purchase from 19/06/2026
Thank you
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Karine L.
Rating: 5 out of 5
following a purchase from 14/06/2026
Very nice hat, high quality. Careful and fast shipping. Good communication. Thank you.
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Response from Chapellerie Comme au Marche
Hello,
Thank you very much for your review! We are delighted that the quality of the hat, the speed of shipping, and our communication met your expectations.
Best regards,
The team at La Chapellerie Comme au Marché
G
Gilles R.
Rating: 5 out of 5
following a purchase from 07/06/2026
Order received very quickly++++
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Response from Chapellerie Comme au Marche
Hello Gilles,
We warmly thank you for your positive feedback! We are delighted that your order arrived quickly and in accordance with your expectations. Your satisfaction is our greatest reward.
Best regards,
The shop team.
G
Gérard J.
Rating: 5 out of 5
following a purchase from 04/05/2026
Super purchase, quality and original product. I recommend without any problem. Gérard J.
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Response from Chapellerie Comme au Marche
Hello Gérard,
Thank you very much for your flattering review! We are delighted that you are satisfied with your Soway cap, which met your expectations. Your recommendation particularly touches us.
See you soon on our site!
Best regards,
The Chapellerie Comme Au Marché team
F
Fernando C.
Rating: 5 out of 5
following a purchase from 12/04/2026
Specialized hat store, with a great catalog and good prices. I ordered a Stetson hat and the item arrived quickly and well packaged. The Stetson Trilby Co / Pe hat is just as advertised and as expected from this brand: comfortable, stylish, and made with high-quality materials. Very happy with the purchase made.
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Response from Chapellerie Comme au Marche
Thank you very much for your comment!
We are glad to know that you are satisfied with your Stetson Trilby Co / Pe hat and with our service.
We work every day to offer a selection of quality hats, fast shipping, and careful packaging, so your message makes us especially happy.
The Stetson brand is synonymous with style and quality, and we love to know that the hat has fully met your expectations.
We hope to see you again very soon in our store!
J
José P.
Rating: 5 out of 5
following a purchase from 19/04/2026
Thank you very much
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Response from Chapellerie Comme au Marche
Hello,
We are delighted to know that your Stetson Hatteras cap has arrived well in Spain!
Looking forward to seeing you again soon at Chapellerie Comme au Marché.
Best regards,
The Chapellerie
A
Alexandre K.
Rating: 5 out of 5
following a purchase from 09/04/2026
Impeccable, very happy!
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Response from Chapellerie Comme au Marche
Hello Alexandre,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are very satisfied with your experience on our site. Your satisfaction is our priority, and we hope to see you again soon at www.chapellerie-commeaumarche.com.
Best regards,
The Chapellerie Comme Au Marché team
S
Sven B.
Rating: 5 out of 5
following a purchase from 18/01/2026
Perfect
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Response from Chapellerie Comme au Marche
Thank you very much for your comment!
C
Christine D.
Rating: 5 out of 5
following a purchase from 19/11/2025
Corresponds well to the photo, model of good quality.
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Response from Chapellerie Comme au Marche
Hello Christine,
Thank you very much for your positive review!
Best regards,
The team at Chapellerie Comme Au Marché
L
Linda V.
Rating: 5 out of 5
following a purchase from 07/12/2025
I really recommend. Fast and careful service.
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Response from Chapellerie Comme au Marche
Dear Linda,
We sincerely thank you for your review. We are delighted that our service has satisfied you and we are committed to continuing to offer fast and careful service to all our customers. Looking forward to seeing you again on our site!
V
Vincent P.
Rating: 5 out of 5
following a purchase from 02/12/2025
Nothing to report, complies with the order, fast shipping.
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Response from Chapellerie Comme au Marche
Hello Vincent,
Thank you very much for your positive review and your 5-star rating!
See you very soon on our site!
Best regards,
The team at Chapellerie Comme Au Marché
H
Hervé A.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very good experience with this hat shop. Excellent quality gloves, delivered quickly and securely.
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Response from Chapellerie Comme au Marche
Hello Hervé,
A big thank you for your comment! We are delighted that the mittens suit you perfectly and that the delivery went well. Looking forward to seeing you again in our shop!
C
Christophe B.
Rating: 5 out of 5
following a purchase from 29/08/2025
Excellent products perfectly matching the description, good packaging and delivery. Thank you.
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Response from Chapellerie Comme au Marche
Hello Christophe,
Thank you very much for your warm feedback!
We are delighted that you like the hat and that it perfectly meets your expectations. Your satisfaction is our greatest reward.
Looking forward to seeing you again soon for another order!
G
Gaëtan T.
Rating: 5 out of 5
following a purchase from 29/06/2025
Everything went wonderfully. Package received very quickly, perfectly well packaged. Thank you.
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Response from Chapellerie Comme au Marche
Thank you for your comment :)
J
Julien R.
Rating: 5 out of 5
following a purchase from 14/06/2025
All perfect ok
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Robert D.
Rating: 5 out of 5
following a purchase from 31/05/2025
Fast delivery, good quality hat.
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Response from Chapellerie Comme au Marche
A big thank you for your positive feedback!
We are delighted to learn that you like your hat and that the delivery met your expectations.
Warm regards,
The Chapellerie team
P
Paul O.
Rating: 5 out of 5
following a purchase from 10/05/2025
It was perfect. The site presents the goods well and the delivery is fast and allows for good tracking of the package.
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Response from Chapellerie Comme au Marche
Hello,
A big thank you for your positive feedback! We are delighted that your experience met your expectations, both in terms of our site and the delivery. Your satisfaction is our greatest reward.
We look forward to seeing you again soon for a new order of hats or accessories!
Best regards,
The Chapellerie team
E
Eric L.
Rating: 5 out of 5
following a purchase from 27/03/2025
Great choice, good quality, site that I recommend, the person on the phone is very pleasant.
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Response from Chapellerie Comme au Marche
Hello Eric,
A big thank you for your very positive feedback!
We are delighted that you like the hat and that our service met your expectations. Your recommendation and compliments about our team mean a lot to us.
We look forward to seeing you again soon on our site!
Best regards,
Sylvie
G
Gary G.
Rating: 5 out of 5
following a purchase from 07/12/2024
Great hat, and service many thanks Gary.
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Response from Chapellerie Comme au Marche
Hi Gary,
Thank you so much for your kind words! We're thrilled to hear you love your new hat and that you had a great experience with our service.
C
Carlos A.
Rating: 5 out of 5
following a purchase from 30/11/2024
Everything perfect. Fast shipping.
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Response from Chapellerie Comme au Marche
Thank you very much for your opinion.
R
René D.
Rating: 5 out of 5
following a purchase from 06/09/2024
Item conforms to the request, received within a correct timeframe and well packaged. I recommend your company.
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Response from Chapellerie Comme au Marche
Thank you very much for your positive feedback!
We are delighted that the item meets your expectations and that the delivery was made on time. We also thank you for your recommendation. We look forward to serving you again!
J
Jean-François B.
Rating: 5 out of 5
following a purchase from 16/09/2024
Delivery times respected. The hat is superb. I have only received compliments. Someone even asked me where I bought it.
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Response from Chapellerie Comme au Marche
Thank you for your comment :)
C
Christine R.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very well in accordance with the description.
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Maxime T.
Rating: 5 out of 5
following a purchase from 30/08/2024
Very satisfied with my purchase.
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Response from Chapellerie Comme au Marche
Thank you for your comment :)
T
Taviaux C.
Rating: 5 out of 5
following a purchase from 25/08/2024
Everything was perfect!
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Response from Chapellerie Comme au Marche
Thank you very much for your positive feedback :)
A
Alain J.
Rating: 5 out of 5
following a purchase from 12/08/2024
In accordance with the order, careful packaging and fast delivery. My wife is delighted.
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Response from Chapellerie Comme au Marche
Thank you very much for your positive feedback! We are delighted to hear that your order met your expectations and that your wife is satisfied. Feel free to reach out to us for your future purchases!
A
Anne F.
Rating: 5 out of 5
following a purchase from 27/07/2024
Perfect transaction. Thank you!
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Response from Chapellerie Comme au Marche
Thank you very much, Anne! :)
We are delighted that your experience was perfect :)
J
Joachim M.
Rating: 5 out of 5
following a purchase from 10/08/2024
Very good quality. Prompt delivery.
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Response from Chapellerie Comme au Marche
Thank you very much for your comment, we look forward to seeing you again.
P
Philippe H.
Rating: 5 out of 5
following a purchase from 03/08/2024
Very efficient, top delivery, well packaged. Top!!
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Response from Chapellerie Comme au Marche
Thank you very much for your positive feedback!
We are delighted to hear that your Stetson hat order fully satisfied you.
See you very soon!
S
Serge D.
Rating: 5 out of 5
following a purchase from 23/06/2024
Very good
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Severine B.
Rating: 5 out of 5
following a purchase from 03/07/2024
Perfect, fast and very nice quality
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Response from Chapellerie Comme au Marche
Hello Séverine,
Thank you very much for your feedback!
We are delighted to hear that you are satisfied with your order. Your satisfaction is our priority, and we are happy to know that you appreciate the speed of our service as well as the quality of the City Sport hat.
Looking forward to serving you again!
C
Claude L.
Rating: 5 out of 5
following a purchase from 04/07/2024
Good, very happy. The only small problem was that I had only one choice for the carrier. Apparently the other one was on vacation as it was not available.
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Response from Chapellerie Comme au Marche
Hello,
Thank you very much for your positive feedback on our hat! We are delighted that you are very happy with it. We apologize for the inconvenience regarding the limited choice of carrier. It may indeed be that one of our logistics partners was temporarily unavailable.
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